Exchange
Exchange AG Deutschland is a Berlin-headquartered private German financial services and retail company operating one of Germany's largest pawn-shop networks of 20+ branches, complemented by gold, silver, and currency exchange, certified diamond and luxury-watch retail, and four specialized e-commerce platforms serving individual consumers across Germany.
- Company typePrivate
- Founded1997
- HeadquartersBerlin, Germany
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Exchange does
Exchange AG Deutschland is a Berlin-headquartered, privately held German financial services and retail company founded in 1983 as a pawn and currency exchange business and formally incorporated as Exchange AG Deutschland in 1997. It operates one of Germany's largest networks of secured pawn lenders (Leihhaus), offering SCHUFA-free, short-term loans against pledged jewelry, watches, and investment gold under the state-regulated Pfandleiherverordnung, alongside gold and precious-metals trading (Goldankauf and Edelmetallhandel — buying and selling LBMA-certified bars and globally accepted investment coins at spot prices), foreign currency exchange (Geldwechsel — over 100 currencies), and retail of certified diamonds and luxury watches (Jewelry/Watches/Brillanten — Rolex, Cartier, Breitling, Omega, Glashütte, IWC, Tag Heuer, Longines — inspected by in-house watchmakers). Distribution combines 20+ physical branches across major German cities (including Berlin, Hamburg, Düsseldorf, Frankfurt, Mannheim, Nürnberg, Potsdam, Stuttgart, Karlsruhe, Hannover, Braunschweig, and Kiel) with four branded e-commerce platforms and 'Schmuck mit Vergangenheit' jewelry counters inside GALERIA Karstadt Kaufhof department stores. Revenue is generated primarily through pawn-loan interest and fees (regulated), bid-ask spreads on precious-metals and currency transactions, retail markups on jewelry and watches, and auction proceeds from unclaimed pledged items (Versteigerung), with the company self-positioning as a hybrid physical-and-omni-channel retailer of value-based financial services to German consumers.
Operationally, the technology stack is conventional and not a differentiator: the company runs its own e-commerce properties with Google Analytics instrumentation and uses Google AdWords and Remarketing for paid acquisition and retargeting; no proprietary platform, AI/ML pipeline, public API, or SDK is documented. The branch network is organized around a few core service categories — pawn, jewelry, gold buying, and currency exchange — and is supplemented by acquired subsidiaries including Reicher GmbH (Düsseldorf currency exchange and precious metals) and Häffners Private Pfandkredit GmbH (Stuttgart pawn credit), whose brand identities have been retained. Pricing for precious metals tracks LBMA spot rates updated multiple times daily, with publicly disclosed example spread quotes (e.g., 1g gold bar at buy 111/sell 130 EUR; 100g at buy 11,072/sell 11,672 EUR; Krügerrand 1oz at buy 3,457/sell 3,632-3,652 EUR). Currency exchange rates are posted daily, and pawn-loan terms are governed by regulation rather than market pricing. Governance rests on a three-member executive board (Andrea Ruhfus, Ronny Splettstößer, Hartmut Müller) and a supervisory board chaired by Michael Hollmann, with supervision by BaFin and the Berlin Senate; no parent company, external investors, or public funding rounds are disclosed.
Exchange firmographics
Firmographics- Name
- Exchange
- Legal name
- Exchange AG Deutschland
- Website
- https://exchange-ag.de
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Exchange AG Deutschland is a Berlin-headquartered private German financial services and retail company operating one of Germany's largest pawn-shop networks of 20+ branches, complemented by gold, silver, and currency exchange, certified diamond and luxury-watch retail, and four specialized e-commerce platforms serving individual consumers across Germany.
- Ownership category
- akta.pro rank
Exchange industry classification
Industry- Product category
- Pawnbroking and Precious Metals Services
- NAICS
- Used Merchandise Retailers (45951)
- SIC
- Retail-Variety Stores (5331)
- akta.pro primary industry
- Pawn & Collateral-based Jewelry Retail (CRAKAGAL)
- akta.pro secondary industry
- Pre-owned Watch Dealers & Exchanges (CRAKAKAB)
Keywords
Where Exchange is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Offices12 records
Markets served
Exchange business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others
Revenue model
- Pawn Shop / Pfandkredit Services: Short-term secured loans against valuable items such as jewelry, watches, and gold. Customers receive cash immediately by pawning their valuables, with the option to reclaim items by repaying the loan with interest. Operates under German Pfandleiherverordnung regulations.
- Gold and Precious Metal Trading: Buying and selling gold bars and coins, silver bars and coins, and platinum. Prices are aligned with international exchange rates (LBMA spot prices). Revenue generated through the spread between buy and sell prices.
- Currency Exchange: Exchange of foreign currencies for travelers. Provides competitive exchange rates for over 100 currencies including major (USD, GBP, CHF, JPY) and exotic currencies. Revenue generated through exchange rate margins.
- Jewelry and Luxury Watch Sales: Sale of pre-owned and new jewelry including gold, platinum, diamond, and gemstone pieces, as well as luxury watches from brands such as Rolex, Cartier, Breitling, Omega, and Glashütte. Revenue from retail markups on acquired and new inventory.
- Online E-commerce Platforms: Multiple online shops offering jewelry, precious metals, travel money, and gold purchasing services. Customers can browse and purchase products online with insured shipping, or sell gold/jewelry by mail.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Gold bars and coins priced by weight and purity at spot market rates |
| Transaction based/ take rate | Pay-as-you-go | Currency exchange with buy/sell spread |
| Other | Monthly | Pawn loans against valuables (jewelry, watches, gold) |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels5 records
Exchange product offering
Product offeringCore offering
Exchange AG Deutschland operates a network of pawn shops (Leihhäuser) and retail stores across Germany, offering collateral-based lending against valuables, buying and selling gold and silver bullion, foreign currency exchange, and retail sales of new and pre-owned jewelry and watches. The company combines traditional pawnbroking, precious metals trading, and jewelry/watch retail through 20+ branches and a digital presence, supported by 200+ employees headquartered in Berlin.
Product overview
Exchange AG is a German financial services and retail company operating a multi-format, multi-channel portfolio of services centered on value-based lending, precious metals, currency exchange, and jewelry. The core offering consists of a nationwide pawn shop network (Leihhaus) with over 20 branches offering SCHUFA-free pawn credits, gold buying services (Goldankauf), currency exchange (Geldwechsel), and jewelry retail (Juwelier). These services are complemented and extended through four branded online platforms: Gold-Exchange.de for precious metals (bars/coins), Goldpaket24.de for online gold selling, Juwelier-Exchange.de for jewelry e-commerce, and exchange-reisegeld.de for travel currency. A pawn credit auction (Versteigerung) disposes of unclaimed pledged items. The company operates on a physical-branch-plus-online-omni-channel model, with additional jewelry sub-brands such as 'Schmuck mit Vergangenheit' in GALERIA Karstadt Kaufhof locations.
Differentiator
Problem solved
Functional benefit
Brands
- Goldpaket24: Online gold purchasing service allowing customers to sell gold items by mail
- Exchange Reisegeld
- Exchange Edelmetalle (Gold-Exchange)
- Juwelier-Exchange
- Schmuck mit Vergangenheit
Products and services
- Pawn Loans (Leihhaus)
Companies that use Exchange
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Exchange technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Exchange partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- GALERIA Karstadt Kaufhof GmbHminorExchange AG operates 'Schmuck mit Vergangenheit' (Jewelry with History) retail locations within GALERIA Karstadt Kaufhof department stores across Germany. These locations offer jewelry buying and selling services but are explicitly noted as not being pawn businesses. The partnership provides Exchange AG access to high-traffic department store locations while GALERIA offers branded jewelry services to its customers.
Scale indicators4 records
Recent moves8 records
Expansion highlights4 records
Exchange competitors and assessment
Company assessmentDirect peers
- Aurum Edelmetalle: Mid-sized German gold and precious-metals dealer with both physical retail locations and online Ankauf/Verkauf. Comparable scale and product mix to Exchange AG's gold trading and gold-buying operations.
- Reisebank: Germany's leading dedicated travel-money (Geldwechsel) network with branches in train stations and airports plus online ordering. Direct competitor to Exchange AG's Geldwechsel and exchange-reisegeld.de services across the same currency universe.
- Degussa Goldhandel: One of Germany's largest precious-metals dealers, offering gold/silver/platinum bars and coins for retail investors alongside buy-back and storage services. Direct overlap with Exchange AG's Edelmetallhandel and Gold-Exchange.de business.
- Pro Aurum: German precious-metals specialist operating physical stores plus online sales of investment gold, silver, and platinum, with active gold-buying (Ankauf) services. Closely comparable to Exchange AG's combined gold trading and buy-back offering.
- Pfandkredit-Bank / Kölner Pfandhaus: Established German pawnbroker offering regulated Pfandkredite against jewelry, watches, and gold at multiple North Rhine-Westphalia locations. Direct competitor in the pawn credit category with similar SCHUFA-free short-term secured lending model.
Broad incumbents
- Wempe: High-end German jeweler and watch retailer with strong Rolex/Omega/Cartier authorized-dealer positioning. Comparable in luxury watch retail (Rolex, Breitling, Omega) and fine jewelry category, but at a more premium and authorized-dealer tier than Exchange AG's mixed new/pre-owned model.
- Christ Juweliere und Uhrmacher: Germany's largest jewelry and watch retail chain with broad omnichannel presence. Overlaps with Exchange AG's Juwelier and luxury watch (Rolex, Cartier, Omega) business but operates at much larger scale and broader price-point spectrum.
Others
- Heraeus Precious Metals: Global precious-metals refiner and trader upstream in the value chain. Not a direct competitor but a key supplier/counterparty relationship for any German gold retailer's LBMA-certified sourcing model.
Emerging players
- Müller (Müller Drogerie): Large German drugstore/non-food retailer that has expanded into jewelry, watches, and gold bars. Partial overlap with Exchange AG's lower-end jewelry and bullion offering through a different (general retail) distribution model.
Regional players
- Eurochange / Currency Exchange Corp: Established European bureau de change operator with multi-branch travel-money services. Comparable retail currency-exchange model though primarily UK-focused; relevant benchmark for branch economics and online currency ordering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Exchange social profiles
Digital presenceExchange financial estimates
Financial estimateRevenue estimate
Valuation estimate
Exchange leadership team
Management profileNumber of profiles
Profiles4 records
Exchange subsidiaries and ownership
Company hierarchySubsidiaries2 records
Exchange funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Exchange M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Exchange
What does Exchange do?
Exchange AG Deutschland operates a network of pawn shops (Leihhäuser) and retail stores across Germany, offering collateral-based lending against valuables, buying and selling gold and silver bullion, foreign currency exchange, and retail sales of new and pre-owned jewelry and watches. The company combines traditional pawnbroking, precious metals trading, and jewelry/watch retail through 20+ branches and a digital presence, supported by 200+ employees headquartered in Berlin.
Is Exchange a public or private company?
Exchange is a private company. It is classified as unknown and is currently operating.
When was Exchange founded?
Exchange was founded in 1997. It employs 101 to 250 people.
Where is Exchange based?
Exchange is headquartered in Berlin, Germany, in the Europe region.
How does Exchange make money?
Five revenue lines are on record. Pawn Shop / Pfandkredit Services are the primary driver. The others are gold and Precious Metal Trading, currency Exchange, jewelry and Luxury Watch Sales and online E-commerce Platforms.
Who are Exchange's main competitors?
Direct peers on record are Aurum Edelmetalle, Reisebank, Degussa Goldhandel, Pro Aurum and Pfandkredit-Bank / Kölner Pfandhaus. Broad incumbents are Wempe and Christ Juweliere und Uhrmacher. Heraeus Precious Metals is listed as an others. Müller (Müller Drogerie) is listed as an emerging player. Eurochange / Currency Exchange Corp is listed as a regional player.
Does Exchange have an API?
No public API is recorded for Exchange.
What industry is Exchange in?
Exchange's product category is Pawnbroking and Precious Metals Services. Its primary akta.pro industry code is CRAKAGAL, Pawn & Collateral-based Jewelry Retail, with a secondary code of CRAKAKAB, Pre-owned Watch Dealers & Exchanges. Its NAICS code is 45951 and its SIC code is 5331.