Alarm Radio Monitoring

What Alarm Radio Monitoring does

Alarm Radio Monitoring Ltd (ARM) is a UK-based, privately held manufacturer of wireless nurse call and staff alarm systems, founded in 1994 and headquartered in Leominster, Herefordshire. The company designs, manufactures, and supplies a wireless communication platform built on radio and infra-red signalling, serving care homes, NHS hospitals, SEN schools, leisure facilities, and commercial sites across the United Kingdom. Core products include nurse call systems for care homes and hospitals (HTM 08-03 compliant), staff alarm and lone worker protection systems, staff call systems for SEN and respite settings, emergency alarms for leisure environments, and the EN54-certified EDA Zerio Plus wireless fire alarm system, supported by an extensive accessories range including call points, pagers, location units, panels, sensors, batteries, and a data analysis reporting module. ARM controls its manufacturing and specification process in-house, including battery production, and operates a 24/7/365 telephone and online support function without mandatory service contracts.

The business operates a primarily direct enterprise field sales motion in the UK, complemented by a reseller channel for multi-site operators and a 25-year distribution partnership with ENS in the care home sector. Revenue is generated through hardware system sales, ongoing technical support, servicing and maintenance contracts, and 3-5 year finance agreements that transfer ownership at end of term. ARM holds EN54 fire certification, HTM 08-03 healthcare compliance, and NHS-approved status. The company has no disclosed external funding, no parent, and no subsidiaries, and operates exclusively within the UK market.

Name

Alarm Radio Monitoring

Legal name

Alarm Radio Monitoring Ltd

Website

https://arm.uk.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Alarm Radio Monitoring (ARM) is a UK-based manufacturer of wireless nurse call and staff alarm systems, serving care homes, NHS hospitals, SEN schools, and leisure facilities across the United Kingdom since 1994 with in-house production, 24/7 support, and EN54/HTM-certified products.

Ownership category

akta.pro rank

Product category

Wireless Nurse Call & Staff Alarm Systems

NAICS

Security Systems Services (56162)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822), Measuring & Controlling Devices, Nec (3829)

akta.pro industry

PRIMARYHSAHAHAJ

At-Home Medical Alert Sensors & Smart Home Safety Integrations

Home & Personal Services/Home Security, Alarm & Smart Home Services/Personal Emergency Response Systems (PERS) & Medical Alert

SECONDARYHSAHAFAH

Wireless/Smart Connected Fire & CO Detection (App Alerts, Smart Integration)

Home & Personal Services/Home Security, Alarm & Smart Home Services/Fire, Smoke & Carbon Monoxide Detection Systems

SECONDARYHSAHAFAL

Ancillary Fire Safety Devices & Integration (Audible/Visual Alarms, Strobes, Sirens)

Home & Personal Services/Home Security, Alarm & Smart Home Services/Fire, Smoke & Carbon Monoxide Detection Systems

SECONDARYHSABAJAL

Emergency Response Systems (PERS) Setup & Home Alerting Solutions

Home & Personal Services/Elder Care & In-Home Care Services/Home Safety Assessment & Aging-in-Place Modifications

Keywords

• Wireless nurse call systems
• Staff alarm systems
• Wireless fire alarm systems
• Lone worker protection alarms
• Emergency communication systems

Headquarters

HQ city

Leominster

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Wireless Nurse Call & Staff Alarm Hardware Systems: ARM designs, manufactures, and supplies wireless nurse call systems, staff alarm systems, and emergency communication systems. Revenue is generated from the sale of hardware systems including call points, displays, panels, mobile alarms, sensors, and fire alarm devices.
2. Technical Support, Servicing & Maintenance: ARM provides ongoing technical support, servicing, maintenance, and system assistance for installed systems across the UK. Services include telephone and online support (24/7, 365 days a year), advance replacement units, on-site engineer visits, annual service agreements, and preventative maintenance. Customers can continue using ARM technical support without mandatory service contracts.
3. Finance/Leasing Agreements: ARM offers flexible finance options to help organisations spread the cost of wireless communication systems over three to five-year terms through manageable monthly payments. At the end of the agreement term, ownership transfers to the customer with no additional lump sum payment required.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Alarm Radio Monitoring designs, manufactures, and supplies wireless nurse call and staff alarm systems for care homes, hospitals, SEN schools, and commercial environments across the UK. Core offerings include wireless nurse call systems for care homes and hospitals, staff alarm and lone worker protection systems, staff call systems for SEN schools and respite units, emergency alarm systems for leisure venues, and EN54-compliant wireless fire alarms (EDA Zerio Plus), supported by 24/7 technical support and finance agreements.

Product overview

Alarm Radio Monitoring (ARM) is a UK-based provider of wireless nurse call and staff alarm systems with over 30 years of experience. The company offers a comprehensive portfolio of interconnected products and accessories. The core offerings include wireless nurse call systems for care homes and hospitals (Nurse Call – Care Homes, Nurse Call – Hospitals), staff alarm systems for lone worker protection and emergency response (Staff Alarms), staff call systems for SEN educational settings (Staff Call – SEN & Respite), emergency alarm systems for leisure and hospitality environments (Emergency Alarms), and EN54-compliant wireless fire alarm systems under the EDA Zerio Plus brand. These core systems are supported by a extensive range of accessories including personal/staff alarms (pendants, IR fobs, belt clips with various part numbers), call points (pear push, pull cord, door monitor, air bulb variants), panels and displays (touchscreen control units), paging systems, location units, sensors and monitors for Extracare (bed/chair exit, PIR, epilepsy sensors), data analysis software, batteries, chargers (single and 5-way units), and fire alarm devices (smoke/heat detectors, sounders, call points, I/O devices). The products integrate through a unified wireless infrastructure allowing expansion and customization for different care environments.

Differentiator

Problem solved

Functional benefit

Brands

• EDA Zerio Plus: EN54-compliant wireless fire alarm system developed by Electro Detectors, distributed and installed by ARM for commercial, healthcare, education, and public sector environments.

Products and services

• Nurse Call – Care Homes Wireless nurse call system designed for care home environments, enabling residents to request assistance through call points, pull cords, or wearable devices with alerts routed to corridor lights, display panels, and staff pagers.
• Nurse Call – Hospitals HTM 08-03-compliant wireless hospital call system designed for NHS-approved deployments, enabling quick deployment without lengthy ward closures and supporting hospital protocols.
• Staff Alarms Wireless staff alarm and lone worker protection system for healthcare, education, and commercial environments, featuring portable alarms, belt clips, and emergency rip-cord functionality.
• Staff Call – SEN & Respite Wireless staff call and paging system designed for SEN schools, colleges, and respite units, supporting discreet communication and fast staff response with optional integration for assistive technology devices.
• Emergency Alarms Wireless emergency alarm system for leisure centres, swimming pools, gyms, hotels, and public spaces featuring IP65-rated call points, waterproof pagers, and rapid staff alert communication.
• Wireless Fire Alarms (EDA Zerio Plus) EN54-compliant wireless fire alarm system supporting up to 240 devices across 100 zones, with multi-path fault-tolerant signalling and scalable coverage for commercial, healthcare, education, and public buildings.
• Technical Support, Servicing & Maintenance Ongoing technical support, servicing, maintenance, and system assistance for installed systems across the UK, including 24/7 telephone and online support, advance replacement units, on-site engineer visits, and annual service agreements.
• Finance/Leasing Agreements Flexible finance options enabling organisations to spread the cost of wireless communication systems over three to five-year terms through monthly payments, with ownership transferring to the customer at the end of the agreement.
• Nurse Call Data Analysis Software and dashboard for monitoring care system performance, providing audit logs, response tracking, and management reporting for nurse call and staff alarm systems.

Quantifiable outcome

• 24/7 technical support, 365 days a year, without mandatory service contracts
• +2 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Two partnerships are on record, tiered core.

• ENS (Equipment & Nursing Services)coreStrategic or Co-development Partner · 1 January 2021ARM and ENS have maintained a collaborative partnership for 25 years (celebrated in 2021) in providing wireless nurse call and staff emergency systems specifically for UK care homes. ENS is a trusted provider within the care home sector and has worked alongside ARM to supply and support communication systems across the UK.
• EDA / Electro DetectorscoreTechnology or IntegrationARM designs, installs, commissions, and maintains the EDA Zerio Plus wireless fire alarm system, which is developed by Electro Detectors. The Zerio Plus system is EN54-compliant and provides wireless fire detection for commercial, healthcare, education, and public-sector environments. Up to eight Zerio Plus systems can be interconnected for larger installations.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Legrand: Global specialist in electrical and digital building infrastructures, with care-home, hotel, and healthcare nurse call / call-system products that bracket ARM's wireless call and emergency alarm portfolio within a much broader offering.
• Schrack Seconet: Austrian/European manufacturer of nurse call, fire alarm, and communication systems for hospitals and care facilities — directly comparable to ARM's wireless nurse call and fire alarm (EDA Zerio Plus) product lines.
• Ascom: Swiss-listed provider of healthcare communications, nurse call, and clinical workflow solutions for hospitals and senior living — overlaps with ARM's hospital and senior-care wireless call systems as part of a wider enterprise offering.
• Johnson Controls: Global building-systems incumbent (including the former Tyco fire products) with fire detection, notification, and integrated security portfolios that overlap with ARM's commercial and institutional fire alarm/wireless alarm business.
• Tunstall Group: Largest UK telecare and healthcare communications incumbent, offering a broader portfolio of monitored personal emergency response, telehealth, and nurse call solutions — a broader but directly overlapping competitor to ARM.
• Honeywell: Global building technologies and security/fire incumbent whose commercial fire alarm and building-management portfolio overlaps with ARM's wireless fire alarm (EDA Zerio Plus) and emergency communication offerings.

Others

• Apollo Fire Detectors: UK manufacturer of fire detection devices and EN54-certified detection components — a domestic peer that competes in the same UK fire-detection ecosystem and shares channels with ARM's EDA Zerio Plus wireless fire alarm offering.

Direct peers

• Courtney Thorne: UK-based manufacturer of wireless nurse call and staff alarm systems for care homes, hospitals, and supported living — the closest head-to-head competitor to ARM in the British wireless nurse call market.
• C-TEC (Compute plc): UK manufacturer of hearing-loop, fire-alarm, call-system, and disabled-refuge products, including nurse call and staff call solutions for healthcare and SEN/respite settings that overlap directly with ARM's core offering.
• Aid Call (Astrum Group): UK supplier of wireless nurse call and staff alarm systems targeted at care homes, hospitals, and assisted living — directly comparable to ARM in product, customer, and channel mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AlarmRadioMo
• YouTubeyoutube.com/channel/UCnmkDQawWa0Lknuj4q-bNVQ
• LinkedInlinkedin.com/company/alarm-radio-monitoring-ltd
• Facebookfacebook.com/nursecallsystems

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alarm Radio Monitoring