What Ascom does

Ascom Holding AG, listed on the SIX Swiss Exchange under ticker ASCN, is a global provider of integrated communication, workflow, and safety solutions for hospitals, long-term care facilities, and enterprise customers. The company is headquartered in Baar, Switzerland, with regional headquarters in Lichfield (United Kingdom) and Morrisville, North Carolina, and operates across 17+ countries in Europe and Asia Pacific including France, Germany, Italy, the Netherlands, Spain, Finland, Norway, Sweden, Denmark, Portugal, Belgium, Poland, Australia, and Singapore. Ascom's core offering is the Ascom Healthcare Platform, a vendor-neutral architecture that combines purpose-built hardware (Myco 4 rugged smartphones, d83/d63/d43 DECT phones, i63 VoWiFi phones, a72 and 914D pagers) with software suites (Digistat for clinical alarm management and surveillance, Unite for communications, Ofelia for long-term care workflow orchestration, SmartSense for activity monitoring, and Telligence/teleCARE IP nurse call systems) integrated with EPRs, RTLS, and 40+ interoperability partners including GE Healthcare, Philips, Cerner, Avaya, Mindray, and STANLEY Healthcare.

Ascom earns revenue through a mix of hardware sales (mobile devices and nurse call systems), software licenses and subscriptions (Digistat, Unite, Ofelia, SmartSense), professional services (consulting, implementation, training, support and maintenance), and managed financing via the Ascom Capital program. Go-to-market combines direct enterprise field sales targeting healthcare providers and large enterprise clients with a certified Global Sales Partner Program, OEM partnerships, and a partner portal for channel engagement; pricing is quote-based and not publicly disclosed. The company sells primarily into three verticals: Hospitals and Acute Care (NHS trusts, Italian health authorities, French oncology centers, Dutch and Nordic teaching hospitals), Long-term Care (UK care homes, European senior living operators such as Majesticare and Korian), and Enterprise (industrial, manufacturing, hospitality, retail).

The customer base is geographically and vertically diversified across marquee accounts including Harrogate and District NHS Foundation Trust, Chase Farm Hospital (Royal Free London, HIMSS Stage 6 paperless hospital), the National Rehabilitation Centre run by Nottingham University Hospitals NHS Trust, Erasmus MC (586 single-patient rooms), Maggiore Hospital (1,310 beds, 27,000+ surgeries annually), Sengkang Hospitals (700 beds), Mission Hospital California (523 beds), Paoli-Calmettes Institute, Westag AG, and Wernsing Feinkost. Quantified customer outcomes include a 41% reduction in patient falls at Harrogate NHS, a 12.2% improvement in response times, £57,000 annual ward-level cost savings, and up to 53% reduction in ICU admissions due to in-hospital cardiac arrest. The company also reports strong compliance posture under GDPR, the UK and Australia Modern Slavery Acts, HIPAA, and EU MDR via EN 60601-1/1-2 standards for medical device safety.

Name

Ascom

Legal name

Ascom Holding AG

Website

https://ascom.co.uk

Company type

Public

Founded year

1958

Operating status

Operating

Short description

Ascom Holding AG provides integrated communication, workflow, and safety solutions combining rugged hardware (Myco smartphones, DECT/VoWiFi phones, pagers) and clinical software (Digistat, Unite, Ofelia, Telligence) for hospitals, long-term care facilities, and enterprise customers across 17+ countries, listed on SIX Swiss Exchange (ASCN).

Ownership category

akta.pro rank

Product category

Clinical Communication Systems

NAICS

Surgical and Medical Instrument Manufacturing (339112), Computer Systems Design and Related Services (54151), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (33451)

SIC

Surgical & Medical Instruments & Apparatus (3841), Computer Communications Equipment (3576)

akta.pro primary industry

Care Team Collaboration, Secure Messaging & Clinical Communication within EHR (HLACAAAK)

akta.pro secondary industries

Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration) (HLACAPAJ), EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)

Keywords

• Clinical communication solutions
• Nurse call systems
• Healthcare workflow software
• Medical device integration
• Enterprise safety solutions

Headquarters

HQ city

Lichfield

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Revenue model

1. Hardware Sales: Sale of mobile devices including Myco 4 smartphones, DECT phones (d83, d63, d43), VoWifi phones (i63), and pagers (a72, 914D)
2. Nurse Call Systems: Sale and installation of nurse call systems including teleCARE IP for care homes and Telligence for hospitals
3. Software Licenses and Subscriptions: Software solutions including Digistat clinical software, Unite communications software, Ofelia software, and SmartSense software with potential subscription/maintenance model
4. Professional Services: Consulting services, implementation and training, and support and maintenance services
5. Financing Services: Ascom Capital financing program enabling customers to acquire technology with flexible purchase options

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Ascom designs, manufactures, and integrates communication, workflow, and safety solutions combining rugged mobile devices (smartphones, DECT/VoWiFi phones, pagers) and nurse call systems with clinical software platforms (Digistat, Unite, Ofelia, SmartSense) for hospitals, long-term care facilities, and enterprise workplaces. The Ascom Healthcare Platform orchestrates clinical alarms, medical device integration, surveillance, and team collaboration with vendor-neutral interoperability across EPRs, RTLS, and 40+ third-party systems.

Product overview

Ascom provides integrated communication and collaboration solutions for healthcare and enterprise environments, organized as a platform-plus-modules architecture. The Ascom Healthcare Platform combines nurse call systems (Telligence for hospitals, teleCARE IP for care homes), clinical software (Digistat for alarm management and surveillance, Unite for enterprise communication, Ofelia for care workflow orchestration, SmartSense for activity monitoring), and mobile devices (Myco 4 smartphone, DECT phones, VoWifi phones, pagers). Solutions integrate with electronic health records, RTLS, medical devices, and third-party systems including Amazon Alexa for voice-enabled care. Professional services cover consulting, implementation, training, and ongoing support.

Differentiator

Problem solved

Functional benefit

Brands

• Myco: Professional smartphone product line for healthcare and enterprise communication
• Telligence
• teleCARE IP
• Digistat
• Unite
• Ofelia

Products and services

• Telligence Smart nurse call system for hospitals that integrates with EPRs, RTLS, and third-party systems, directing patient requests to designated team members' mobile devices with two-way speech capability.
• teleCARE IP IP-based nurse call system designed for care homes, enabling resident response and call management with speech functionality for direct two-way communication between residents and caregivers.
• Digistat Clinical Software Clinical software suite providing alarm management, clinical surveillance, medical device integration, patient journey tracking, and digital workflow orchestration across hospital departments including ICU, OR, and general wards.
• Unite Communications Software Communications software platform for staff communication, task management, and integration with enterprise systems including ERP, fire safety, localization, and forklift control systems.
• Ofelia Software Orchestration platform for alert management and digital workflow design in long-term care settings. Integrates with Amazon Alexa Smart Properties for voice-enabled care and resident engagement.
• SmartSense Software Zorgdomotica software for healthcare facility management, activity monitoring, and IoT integration in long-term care environments.
• Myco 4 Smartphone Rugged professional smartphone purpose-built for healthcare and enterprise communication. Supports clinical alarm delivery, speech functionality, and personal safety features with top LED for alarm prioritization.
• d83 DECT Phone DECT cordless phone for enterprise environments requiring reliable voice communication and alarm notification capabilities.
• d63 DECT Phone DECT cordless phone for professional communication and safety notification in healthcare and enterprise settings.
• d43 DECT Phone Entry-level DECT cordless phone for professional communication needs in care and enterprise environments.
• i63 VoWiFi Phone Voice over WiFi phone enabling wireless enterprise communication with integrated alarm and safety notification features.
• a72 Pager Professional paging device for critical alarm and alert notification in healthcare and enterprise environments.
• 914D Pager DECT pager device for alarm and alert notification in healthcare and enterprise settings.
• Consulting Services Professional services including clinical consulting, workflow analysis, and implementation planning for healthcare technology deployments.
• Implementation and Training System deployment, configuration, integration with existing systems, and staff training services for Ascom solutions.
• Support and Maintenance Ongoing technical support, software updates, and maintenance services for installed Ascom solutions.
• Ascom Capital Financing In-house financing program enabling customers to acquire Ascom technology with minimal upfront costs and flexible purchase options.

Quantifiable outcome

• 12.2% (22 seconds) improvement in response times
• +10 more outcomes

Named customers20 records

Segments4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability4 records

Feature7 records

Partnerships

Ten partnerships are on record, tiered flagship, core and minor.

• National Rehabilitation Centre (NHS)flagshipStrategic or Co-development Partner · 12 December 2025Strategic partnership with the UK's first NHS National Rehabilitation Centre to deploy smart nurse call system with speech functionality, activity sensors, and integrated staff safety system for the 70-bed specialist rehabilitation facility run by Nottingham University Hospitals NHS Trust.
• Amazon Alexa Smart PropertiesflagshipStrategic or Co-development Partner · 29 November 2022Integration of Alexa Smart Properties for Senior Living with Ascom's Healthcare Platform for alert management and digital workflow design. Solution enables voice-activated care, resident-to-family video calling, and activity reminders in long-term care settings. Available in UK, France, with expansion to Germany and Italy.
• Westag AGcoreStrategic or Co-development PartnerLong-term digitalization partnership since 2010 for communication, collaboration, and workplace safety solutions. Westag is a leading European manufacturer of engineered wood products with around 1,000 employees and €214M turnover.
• Interoperability Partners EcosystemcoreTechnology or IntegrationVendor-neutral interoperability with 40+ technology partners including GE Healthcare, Philips Healthcare, Cerner, Avaya, CenTrak, Lancom Systems, Mindray, MobileIron, Ruckus Networks, Sonitor, STANLEY Healthcare for seamless integration across healthcare IT ecosystems.
• MajesticarecoreChannel Partner/ Reseller/ DistributorUK luxury care home provider utilizing Ascom solutions and first in UK to adopt Amazon Alexa Smart Properties. Cavendish Park care home receives 145+ daily alerts with documented efficiency improvements.
• Korian GroupcoreChannel Partner/ Reseller/ DistributorLeading European care provider already using Alexa Smart Properties integration with Ascom's Ofelia software in multiple properties in France.
• K Link SrlminorImplementation/ SI/ Consulting PartnerCommercial partner supporting implementation of Digistat Wearables solution for ASL Napoli 1 Centro, providing promotion and development of the innovative remote patient monitoring project.
• GE HealthcarecoreTechnology or IntegrationInteroperability partnership for integration with medical imaging and monitoring equipment at healthcare facilities like Chase Farm Hospital.
• Philips HealthcarecoreTechnology or IntegrationInteroperability partnership for integration with Philips patient monitoring and clinical systems.
• CernercoreTechnology or IntegrationInteroperability partnership for integration with Cerner electronic health records at healthcare facilities.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Vocera Communications: Vocera (now part of Stryker) was the leading provider of hands-free clinical communication and secure messaging solutions for healthcare before its acquisition. Direct competitor to Ascom in clinical communication, secure messaging, and care team collaboration within hospital environments.
• TigerConnect: TigerConnect is a leading provider of clinical communication and collaboration platforms for healthcare, including secure messaging, alarm management, and care team coordination. Direct competitor in healthcare messaging and workflow automation with strong EHR integration focus.
• Critical Alert Systems: Critical Alert Systems provides nurse call, RTLS, and clinical communication solutions for hospitals and long-term care facilities. Direct competitor in nurse call systems and patient communications, particularly for mid-sized healthcare providers.
• Rauland-Borg (AMETEK): Rauland-Borg (a unit of AMETEK) is a leading provider of nurse call systems and clinical communications for hospitals, with the Responder product line. Direct competitor in hospital nurse call systems, the core of Ascom's Telligence product offering.
• Spectralink: Spectralink manufactures enterprise mobile devices (DECT and Wi-Fi smartphones) optimized for healthcare and other mission-critical environments. Direct competitor in enterprise mobility devices, overlapping with Ascom's Myco, DECT phone, and VoWiFi phone product lines.
• STANLEY Healthcare (Securitas): STANLEY Healthcare (now part of Securitas) provides RTLS, patient safety, and clinical communication solutions for hospitals and senior living. Direct competitor in healthcare RTLS, wander management, and clinical workflow integration; Ascom lists STANLEY Healthcare as an interoperability partner.
• Spok Inc. Spok provides clinical communication and collaboration solutions including secure messaging, alarm management, and on-call scheduling for hospitals and healthcare systems. Direct competitor in healthcare-focused secure messaging and clinical communication workflow orchestration.

Emerging players

• TeleTracking Technologies: TeleTracking provides patient flow, capacity management, and real-time location solutions for hospitals. Adjacent competitor in hospital operational efficiency and RTLS-based workflow, intersecting with Ascom's clinical surveillance and care coordination offerings.
• Imprivata: Imprivata provides identity and access management, secure messaging, and clinical workflow solutions for healthcare. Partial overlap with Ascom's secure clinical communication capabilities, particularly around clinician authentication and workflow efficiency.

Broad incumbents

• Hillrom (Baxter): Hillrom (now part of Baxter International) is a broad medical technology incumbent that includes nurse call systems, patient monitoring, and clinical communication solutions. Larger incumbent with overlapping capabilities in hospital communications and patient monitoring, competing with Ascom's Digistat and Telligence offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/AscomUK
• LinkedInlinkedin.com/company/ascom-uk

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ascom