RIW Personalservice

What RIW Personalservice does

RIW Personalservice GmbH is a German staffing and personnel services company founded in 2003 and headquartered in Köln (Albin-Köbis-Str. 16, 51147 Köln). The company is registered as a private limited company (GmbH) under HRB 51913 at Amtsgericht Köln and operates as the staffing arm of the diversified RIW Dienstleistungsgruppe conglomerate. It holds the federal permit for commercial temporary employment (Arbeitnehmerüberlassung) granted by the Bundesagentur für Arbeit since December 2003 and maintains ISO 9001 quality certification through TÜV Saarland.

The company's core offerings span temporary staffing (Arbeitnehmerüberlassung), direct placement (Personalvermittlung), try-and-hire programs, on-site management for large temporary workforces, and nationwide/European assembly staffing. It serves employers across commercial, industrial, engineering, medical, and social pedagogy verticals, with specialized sub-brands promedi (medical/healthcare) and prostep (social pedagogy and emergency medicine) operating through dedicated branches. The technology layer is limited to standard staffing tooling, including a Landwehr-powered online job board portal for applicant management.

Revenue is generated through transaction-fee models: a margin on worker wages for temporary staffing, placement fees for direct hires, and negotiated rates for on-site management and assembly contracts. Pricing is quote-based and not publicly disclosed. Distribution is delivered through 15 branch offices across North Rhine-Westphalia, Berlin (three locations), Brandenburg, Lower Saxony, and Bremen, with direct sales targeting enterprise and mid-market employers. The company is managed by two Geschäftsführer (Managing Directors), Sarah Ahlers-Rösgen and Jörg Stümer, with no external private equity, venture capital, or public market backing indicated.

Name

RIW Personalservice

Legal name

RIW Personalservice GmbH

Website

https://riw-personalservice.de

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

251–500 employees

Short description

RIW Personalservice GmbH is a German temporary staffing and direct placement provider serving commercial, industrial, medical, and social pedagogy employers across 15 branch offices in Germany, operating as the staffing arm of the RIW Dienstleistungsgruppe conglomerate since 2003.

Ownership category

akta.pro rank

Product category

Staffing Services

NAICS

Temporary Help Services (561320), Temporary Help Services (56132)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Office & Administrative Temp Staffing (BPACACAA)

akta.pro secondary industry

Clerical & Customer Support Temp Staffing (BPACACAC)

Keywords

• Temporary staffing services
• Permanent placement services
• Personnel leasing Germany
• Workforce solutions
• Recruitment agency

Headquarters

HQ city

Köln

HQ country

Germany

HQ region

Europe

Offices15 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Arbeitnehmerüberlassung (Temporary Staffing): Revenue generated by providing temporary workers to clients, charging a margin on worker wages. Workers are employed by RIW and dispatched to client sites for temporary periods to cover staffing gaps.
2. Personalvermittlung (Direct Placement): Fee-based placement service where RIW sources and pre-screens candidates for permanent positions at client companies. Clients benefit from no advertising costs and efficient pre-selection.
3. Try and Hire: Hybrid model combining temporary staffing with a direct hire option. Clients test workers during a probationary period via temporary assignment, then hire them permanently if satisfied.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

RIW Personalservice is a German staffing provider that supplies temporary workers (Arbeitnehmerüberlassung), recruits and places permanent staff (Personalvermittlung), supports try-and-hire transitions, delivers on-site workforce management at client sites, and provides assembly staffing for industrial clients. The firm also runs an online job portal and operates specialized sub-brands (promedi for medical staffing, prostep for social-pedagogy staffing) to serve healthcare and social-sector employers.

Product overview

RIW Personalservice is a staffing and recruitment services company operating as part of the RIW Group. The core offering consists of temporary staffing (Arbeitnehmerüberlassung) and direct placement (Personalvermittlung) services across commercial, industrial, and medical sectors. The company operates through its main RIW Personalservice brand and the specialized sub-brand 'promedi' (including 'prostep' for social pedagogy and emergency medicine). Key services include Try and Hire programs, On-Site Management, and Assembly staffing. The company maintains an online job board (Online-Jobbörse) powered by Landwehr applicant tracking software. RIW Personalservice is one of seven companies within the broader RIW Dienstleistungsgruppe, which includes facilities management, industrial services, plant engineering, renovation services, healthcare education, and cleaning services.

Differentiator

Problem solved

Functional benefit

Brands

• promedi: A sub-brand specializing in temporary staffing and personnel placement for social pedagogy and healthcare sectors, operating branches in Cologne, Berlin, Bonn, Braunschweig, Essen, Mülheim-Kärlich, and Münster.
• prostep

Products and services

• Arbeitnehmerüberlassung (Temporary Staffing) Provides German employers with temporary workers on a hire-out basis (Arbeitnehmerüberlassung), compliant with AÜG regulation, covering commercial and industrial roles. Used by companies needing flexible workforce capacity, seasonal or project-based staffing, or cover for absences.
• Personalvermittlung (Permanent Placement) Recruits and places candidates directly into permanent positions with German employers, with RIW earning a placement fee on successful hire. Used by employers seeking qualified permanent hires across commercial and industrial roles.
• Try and Hire Bundles temporary staffing with a structured transition into permanent employment, letting employers evaluate a worker on the job before converting to a permanent contract. Used by employers who want a trial period before committing to a permanent hire.
• On-Site-Management Deploys RIW personnel to manage and supervise a temporary workforce directly at the client's site, including scheduling, deployment, and on-site administration. Used by larger employers with significant temporary workforce needs requiring dedicated on-site coordination.
• Montage (Assembly Staffing) Provides specialized assembly workers and assembly-line staffing services for industrial and manufacturing clients. Used by manufacturing and industrial employers needing qualified assembly personnel on a temporary or project basis.
• Online-Jobbörse riw-jobs.de An online job portal operated by RIW where candidates can browse open temporary and permanent positions and submit applications through the RIW network. Serves individual job seekers and feeds the candidate pipeline for the staffing and placement services.
• promedi (Medical Staffing) Specialized medical staffing sub-brand of RIW providing qualified medical, nursing, and healthcare personnel to hospitals, clinics, and medical practices on a temporary or permanent basis. Used by healthcare employers needing qualified clinical and nursing staff.
• prostep (Social-Pedagogy Staffing) Specialized social-pedagogy staffing sub-brand of RIW providing qualified social pedagogues and social-sector professionals to social-work organizations and social-sector employers. Used by social-sector organizations requiring specialized social-pedagogy professionals.

Quantifiable outcome

• 800+ job fair visitors reached at R(h)ein in den Job event
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Four partnerships are on record, tiered minor and core.

• GVP - Gesamtverband der PersonaldienstleisterminorStrategic or Co-development Partner · 23 June 2026Participation in the 'Tag der Personaldienstleister 2026' (Staffing Industry Day) organized by GVP in Berlin. The event focused on skilled worker retention, digitalization, regulatory changes, and the future role of staffing providers.
• Diakonie MichaelshovencoreStrategic or Co-development Partner · 21 May 2026Partnership for job fair participation at Diakonie Michaelshoven's 'Jobbörse für Sommerabsolventen 2026'. RIW Köln exhibited to recruit candidates and build relationships with graduates from commercial, technical, IT, and social professions. Diana Schäfer, a former trainee at the organization, participated.
• Agentur für Arbeit KölncoreStrategic or Co-development Partner · 22 April 2026Collaboration with the Cologne Employment Agency for the R(h)ein in den Job event series, a platform bringing together job seekers and employers. RIW participated in the 5-day event spanning different industry focus areas, reaching over 800 candidates.
• RIW Dienstleistungsgruppe (Internal Group Companies)coreOthersRIW Personalservice operates within the RIW Gruppe alongside: RIW Gebäudeservice GmbH (building cleaning), RIW Industrieservice GmbH (industrial cleaning/maintenance), RIW Anlagenbau GmbH (plant engineering), RIW Sanierungsservice GmbH (remediation), TecMed-Bildung GmbH (training/education), Heinzelmännchen Gebäudereinigung GmbH, Heinzelmännchen professional GmbH, and SDL Group. Cross-selling and joint service offerings are actively promoted.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Tempton: German mid-market staffing firm offering temporary employment, permanent placement, and on-site management across commercial, industrial, technical, and healthcare sectors. Comparable to RIW in multi-sector model, branch network, and mid-market employer positioning.
• PageGroup Germany (Michael Page): German operations of PageGroup, specializing in professional recruitment and temporary staffing across commercial, technical, and healthcare verticals. Comparable to RIW in providing both temporary assignments and direct placement in kaufmännische and specialized segments.
• pluss Personalmanagement: German staffing specialist focused on industrial, technical, and commercial sectors plus a dedicated medical/social pedagogy division. Particularly comparable to RIW due to the parallel structure of having both a generalist industrial/commercial arm and a specialized healthcare/social division.
• Hays Deutschland: German subsidiary of Hays plc, specializing in temporary and permanent placement of professionals in IT, engineering, life sciences, and finance. Comparable to RIW's specialist engineering and commercial segments, particularly relevant for technical and professional temp staffing overlap.
• Persona Service: Germany-based multi-sector staffing firm offering temporary employment and personnel placement across commercial, industrial, and technical sectors with a strong branch network. Closely comparable to RIW in scale, multi-sector model, and branch-led go-to-market approach.
• Robert Half Deutschland: German arm of Robert Half, focused on temporary and permanent placement in finance, accounting, administrative, and IT roles. Directly comparable to RIW's commercial (kaufmännische) staffing segment including specialist and management-level clerical placements.
• DIS AG: German staffing specialist (part of Adecco Group) with strong focus on commercial, technical, and engineering temporary staffing plus direct placement. Direct competitor to RIW in the kaufmännische and gewerbliche segments, particularly relevant for engineering and assembly staffing overlap.

Broad incumbents

• ManpowerGroup Deutschland: German arm of ManpowerGroup, offering temporary staffing, permanent placement, and career transition services across commercial, industrial, and professional categories. Comparable as a multi-sector German temp staffing competitor with similar Arbeitnehmerüberlassung focus.
• Randstad Deutschland: German subsidiary of global staffing leader Randstad, offering temporary staffing, permanent placement, and HR solutions across all major sectors including commercial, industrial, and healthcare. Directly comparable as a multi-sector generalist staffing competitor to RIW in the same German market.
• Adecco Germany: German operations of global staffing giant Adecco, providing Arbeitnehmerüberlassung, direct placement, and workforce solutions across commercial, industrial, and professional segments. Closely comparable in service offering and target client base to RIW's commercial and industrial temp staffing arms.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RIW Personalservice