S1MONE
- Company typePrivate
- Founded2018
- HeadquartersDen Haag, Netherlands
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
S1MONE firmographics
Firmographics- Name
- S1MONE
- Legal name
- S1MONEGROUP
- Website
- https://s1monegroup.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
S1MONE industry classification
Industry- Product category
- Incident and Notification Management SaaS
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Technical & Product Support (Tier 0–2, Troubleshooting) (BPAAABAF)
Keywords
Where S1MONE is headquartered
LocationHeadquarters
- HQ city
- Den Haag
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
S1MONE business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription (implied): S1MONE operates as a cloud-based SaaS platform with software-as-a-service delivery model. The platform is offered as Smart Intake (core product) and Operations Platform (full suite), suggesting tiered subscription offerings. No direct pricing is disclosed; sales occur via demo requests and quote-based engagement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Quote-based SaaS pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
S1MONE product offering
Product offeringCore offering
S1MONE provides an AI-powered webchat platform for capturing, classifying, and routing incident and service notifications (meldingen) from end users to operations teams. Its core offering, called Smart Intake, is triggered by a QR code and runs as a guided conversational flow that requires no app, login, or separate account, while a companion Operations Platform gives administrators a dashboard to manage workflows, reporting, and integrations across the organization. The platform is sold as a multi-tenant SaaS solution to Dutch organizations in property management, insurance, automotive, and facility management sectors.
Product overview
S1MONE is a Dutch technology company offering a dual-product platform for smart, AI-driven melding (incident/notification) handling. The portfolio consists of two integrated products: Smart Intake (the core intake product) and Operations Platform (a management add-on built on Smart Intake). Smart Intake is a QR-code-triggered AI webchat that enables anyone to submit a complete, structured melding in under 60 seconds — no app, no portal, no account required. The AI analyzes the reporter's photo, asks targeted follow-up questions in up to 33 languages, and delivers a standardized summary to the beheerder. Operations Platform extends Smart Intake with a full operational management layer: a real-time dashboard, technician scheduling, repair logging, invoice management, and automatic routing of meldingen to internal or external suppliers. Both products share the same backend capabilities — the REST API/Webhook integration layer, the AI-gedreven Verwerking engine, the Beheerdersdashboard, and ISO 27001 certified security infrastructure — with Smart Intake covering the intake front-end and Operations Platform covering the back-office workflow management. The platform is sector-agnostic and configurable for vastgoed & VvE-beheer, verzekeraars & volmachten, automotive/wagenpark, and facility management.
Differentiator
Problem solved
Functional benefit
Products and services
- Smart Intake AI-powered webchat intake product that turns a QR-code scan into a guided conversational flow for capturing, classifying, and routing incident and service notifications from end users (tenants, policyholders, drivers, visitors) without requiring an app, portal, or separate account. Targeted at Dutch organizations in property/VvE management, insurance, automotive, and facility management.
- Operations Platform Management dashboard and workflow product that sits behind Smart Intake, giving operations teams tools to triage, route, and manage incoming notifications, configure workflows and filters, generate reports, and integrate with existing back-office systems via API and webhooks. Sold to the same Dutch B2B customer base as Smart Intake.
Quantifiable outcome
- 85-90% First-Time Fix Rate (vs 72.5% industry average)
- +9 more outcomes
Companies that use S1MONE
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
S1MONE technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability7 records
Feature7 records
S1MONE partnerships and signals
Strategic signalScale indicators8 records
Recent moves5 records
Expansion highlights5 records
S1MONE competitors and assessment
Company assessmentDirect peers
- Fixflo: UK repair and maintenance reporting software for property managers that structures tenant fault reports and routes them to contractors — directly comparable to S1MONE's intake-and-routing model for real estate.
- Plentific: Property maintenance and repairs management platform connecting landlords, tenants, and contractors with structured job intake and workflow, closely overlapping S1MONE's property/facility use cases.
Broad incumbents
- MRI Software: Real estate and property management software suite that includes maintenance/repair workflow modules, overlapping S1MONE's core property vertical.
- Intercom: AI-first customer messaging and webchat company; comparable on the conversational AI intake mechanism, though targeting general customer communication rather than field-service notifications.
- ServiceNow: Enterprise ITSM and workflow automation platform offering intake, routing, and field service management that overlaps S1MONE's operations layer at the high end of the market.
- Zendesk: Large omnichannel support platform with webchat, AI, and ticketing; competes on the intake and messaging layer central to S1MONE's Smart Intake.
- Freshworks (Freshservice/Freshdesk): Broad service-desk and customer-support suite with AI-assisted intake and ticket routing; overlaps S1MONE's omnichannel intake and automated categorization but across a wider portfolio.
Regional players
- Planon: Dutch facility and real estate management (FMIS/IWMS) software vendor serving the same Netherlands facility-management buyers, with overlapping maintenance-request and workflow capabilities.
- Twinq: Dutch software for VvE (homeowners association) management, targeting the same real-estate & HOA administrators that are S1MONE's primary vertical.
Emerging players
- Spotr: Dutch AI computer-vision startup for building inspection and property condition assessment; shares the AI image-analysis-for-property approach and the same regional market.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
S1MONE social profiles
Digital presenceS1MONE compliance and trust
Trust signalCompliance3 records
S1MONE financial estimates
Financial estimateRevenue estimate
Valuation estimate
S1MONE leadership team
Management profileNumber of profiles
S1MONE funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
S1MONE M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about S1MONE
What does S1MONE do?
S1MONE provides an AI-powered webchat platform for capturing, classifying, and routing incident and service notifications (meldingen) from end users to operations teams. Its core offering, called Smart Intake, is triggered by a QR code and runs as a guided conversational flow that requires no app, login, or separate account, while a companion Operations Platform gives administrators a dashboard to manage workflows, reporting, and integrations across the organization. The platform is sold as a multi-tenant SaaS solution to Dutch organizations in property management, insurance, automotive, and facility management sectors.
Is S1MONE a public or private company?
S1MONE is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was S1MONE founded?
S1MONE was founded in 2018. It employs 1 to 10 people.
Where is S1MONE based?
S1MONE is headquartered in Den Haag, Netherlands, in the Europe region.
How does S1MONE make money?
One revenue line is on record: saaS Subscription (implied).
Who are S1MONE's main competitors?
Direct peers on record are Fixflo and Plentific. Broad incumbents are MRI Software, Intercom, ServiceNow, Zendesk and Freshworks (Freshservice/Freshdesk). Regional players are Planon and Twinq. Spotr is listed as an emerging player.
Does S1MONE have an API?
Yes. S1MONE offers a REST API for integrating with existing systems. Webhooks are available for real-time event notifications. The API enables CMMS and ERP integrations, allowing organizations to connect their existing CMMS, ERP, planning software, and property software with S1MONE's platform.
What industry is S1MONE in?
S1MONE's product category is Incident and Notification Management SaaS. Its primary akta.pro industry code is BPAAABAF, Technical & Product Support (Tier 0–2, Troubleshooting). Its NAICS code is 518 and its SIC code is 7372.