Innovec
Innovec is a founder-led managed IT services provider based in Ayrshire, Scotland, delivering IT support, cybersecurity, VoIP telecoms, and Microsoft 365 services to over 250 SMEs across Scotland via a local Ayrshire and Glasgow engineering team.
- Company typePrivate
- Founded2009
- HeadquartersAyr, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Innovec does
Innovec is a privately held managed IT services provider headquartered in Dundonald, Ayrshire (Scotland), with a regional office in Glasgow. Founded in 2009 by Iain Wham, who continues as Managing Director, the company delivers integrated IT support, cybersecurity, business telecoms, and Microsoft 365 services to small and medium-sized enterprises (typically 10-50 staff) across Scotland. Its core technology stack combines proactive monitoring, remote and on-site helpdesk support, Cyber Essentials-aligned security (with EDR via Huntress and Microsoft Defender, device management via Intune), Veeam-powered backup and disaster recovery, and Xelion-based cloud VoIP, all delivered by a local engineering team of 11-50 staff.
The company operates a subscription-based managed services revenue model with monthly recurring contracts priced on a quote basis tailored to client needs. Microsoft 365 licensing resale and telecoms/connectivity services provide additional recurring revenue streams, while project work (migrations, hardware upgrades, Copilot rollouts) contributes non-recurring income. GTM motion is sales-led and relationship-driven, leveraging direct sales via the website (free 15-minute clarity calls), free IT audits, a 3-month Switch Guarantee to reduce switching friction, referral networks through 250+ existing clients, and chamber of commerce memberships in Ayrshire and Glasgow. Marketing channels span content marketing (blog), LinkedIn, Facebook, Instagram, TikTok, email newsletters, and local business events.
The customer base spans multiple verticals including professional services (accountancy, legal), healthcare, construction, waste management, and the third sector (housing associations, charities), with named case-study customers including Nuline Medical, Parris & McNally, Lowmac Waste and Recycling, and Bridgewater Housing Association. The company is Cyber Essentials certified, a Microsoft 365 Partner, a Living Wage Employer, and an active member of both the Ayrshire and Glasgow Chambers of Commerce. In 2025-2026, Innovec refreshed its website, appointed its first Marketing Manager, and announced expansion across the west of Scotland, signaling a transition from founder-led organic growth to more structured go-to-market scaling.
Innovec firmographics
Firmographics- Name
- Innovec
- Legal name
- Innovec Limited
- Website
- https://innovec.co.uk
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Innovec is a founder-led managed IT services provider based in Ayrshire, Scotland, delivering IT support, cybersecurity, VoIP telecoms, and Microsoft 365 services to over 250 SMEs across Scotland via a local Ayrshire and Glasgow engineering team.
- Ownership category
- akta.pro rank
Innovec industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)
- akta.pro primary industry
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
- akta.pro secondary industries
- Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), Identity & Access Management (IAM) Managed Services (BPAEADAE), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)
Keywords
Where Innovec is headquartered
LocationHeadquarters
- HQ city
- Ayr
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Innovec business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed IT Support Services: Recurring managed IT support services for SMEs including proactive monitoring, remote and onsite helpdesk support, software updates, security patching, backup and disaster recovery, network management, and user access control. This is the core revenue stream.
- Cybersecurity Services: Cybersecurity services aligned with Cyber Essentials framework, including threat management, MFA deployment, endpoint detection and response (EDR), and security awareness training.
- Telecoms & Connectivity: Business telecoms including VoIP (Xelion), broadband/connectivity (FTTP, SoGEA, leased line), business mobiles, and integration with existing IT infrastructure.
- Microsoft 365 Support & Licensing: Microsoft 365 setup, migration, and ongoing licensing management. Revenue from licensing resale and configuration/support services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Support - Custom pricing based on business needs |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
Innovec product offering
Product offeringCore offering
Innovec provides managed IT support, cybersecurity, business telecoms (VoIP), and Microsoft 365 setup/migration/licensing services to small and medium enterprises across Scotland. Services are delivered by an in-house local engineering team through proactive monitoring, remote and onsite helpdesk, weekly system checks, backup and disaster recovery, and 24/7 security operations. Offerings are bundled as recurring managed service contracts, supplemented by quote-based project work and risk-free onboarding via a Switch Guarantee.
Product overview
Innovec is a managed IT services provider offering a unified portfolio of services for SMEs across Scotland. The core offering combines Managed IT Support, Cybersecurity, and Business Telecoms (VoIP) as interconnected services under one managed provider. Microsoft 365 Support serves as a specialized practice area covering setup, migration, licensing, and Copilot integration. Remote Support provides on-demand technical assistance via TeamViewer, while AI Support & Guidance enables businesses to adopt and leverage AI tools. Services are delivered by a local team of engineers across Ayrshire and Glasgow, with proactive monitoring and weekly system checks forming the operational backbone.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Support Fully managed IT support covering remote and on-site helpdesk, proactive system monitoring, software updates, backup and disaster recovery, network management, and third-party supplier liaison, designed for SMEs typically with 10-50 staff.
- Cybersecurity
Quantifiable outcome
- Average response time under 1 hour
- +3 more outcomes
Companies that use Innovec
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles3 records
Innovec technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability6 records
Feature4 records
Innovec partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- MicrosoftcoreMicrosoft 365 certified partner providing setup, migration, licensing, and ongoing management of Microsoft 365 environments. Offers full security configuration including conditional access, MFA, Intune management, and Defender setup.
- XelioncoreXelion VoIP (Voice over Internet Protocol) cloud phone system provider. Innovec resells, implements, and supports Xelion as their primary VoIP solution for business phone systems.
- VeeamcoreVeeam backup solutions provider used for customer data backup and disaster recovery. Mentioned in Bridgewater Housing Association case study as part of tailored backup solution.
- HuntresscoreManaged detection and response platform used for 24/7 monitoring and anomaly detection across customer environments as part of Innovec's cybersecurity offerings.
- Microsoft DefendercoreEnterprise-grade endpoint protection and EDR solution integrated into cybersecurity services. Part of the layered protection approach.
- IntunecoreMicrosoft mobile device management platform used for device encryption, patch management, and application control across customer devices.
- Ayrshire Chamber of CommerceminorLocal business chamber membership providing networking opportunities and visibility within the Ayrshire business community.
- Glasgow Chamber of CommerceminorLocal business chamber membership providing networking opportunities and visibility within the Glasgow business community.
Scale indicators10 records
Recent moves7 records
Expansion highlights6 records
Innovec competitors and assessment
Company assessmentDirect peers
- Daisy Corporate Services: UK-based managed IT, connectivity, and unified communications provider delivering IT support, cyber security, and cloud services to SMEs and mid-market - closely overlapping service portfolio and ICP with Innovec.
- FluidOne: UK managed IT, connectivity, and communications provider combining cloud services, cybersecurity, and unified communications for SMEs and mid-market - directly overlapping service portfolio with Innovec, with similar Microsoft ecosystem alignment.
- Six Degrees Group: UK managed cloud and connectivity provider offering managed IT, cybersecurity, hosted Microsoft workloads, and unified communications to UK mid-market and enterprise - directly comparable in service mix and customer profile to Innovec.
- Maintel: UK-based managed services and business communications provider combining IT support, unified communications (including VoIP), and managed cybersecurity for SMEs and mid-market - a closely overlapping portfolio to Innovec across managed IT, telecoms, and Microsoft 365 services.
- ANS Group: Manchester-based managed cloud and security provider with strong Microsoft partnership credentials delivering managed IT, cybersecurity, and Microsoft 365 services to UK organisations - comparable stack and GTM to Innovec.
- Air IT: UK managed IT services provider focused on SMEs and mid-market with Microsoft 365, managed cybersecurity, and cloud support - directly comparable in services, customer target, and Microsoft-aligned approach to Innovec.
- TSG (Technology Services Group): UK managed IT, Microsoft 365, and cybersecurity provider for SMEs and SMBs across multiple sectors - directly comparable service portfolio and ICP to Innovec, with similar proactive managed service positioning.
- Claranet (UK): UK arm of Claranet providing managed IT services, managed hosting, cybersecurity, and Microsoft cloud solutions to mid-market customers - comparable managed services and Microsoft-aligned portfolio to Innovec.
Broad incumbents
- CompuCom (Computacenter subsidiary): Large UK/European IT managed services and workplace solutions provider offering managed IT support, cybersecurity, and Microsoft 365 services - comparable in capabilities but operates at materially larger scale and broader geography than Innovec.
- Bechtle UK: European IT solutions provider with significant UK presence offering managed services, IT support, and Microsoft/cloud solutions - broader portfolio and much larger scale than Innovec but overlapping in managed IT support and Microsoft 365 services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Innovec social profiles
Digital presenceInnovec compliance and trust
Trust signalCompliance2 records
Innovec financial estimates
Financial estimateRevenue estimate
Valuation estimate
Innovec leadership team
Management profileNumber of profiles
Profiles8 records
Innovec funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Innovec M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Innovec
What does Innovec do?
Innovec provides managed IT support, cybersecurity, business telecoms (VoIP), and Microsoft 365 setup/migration/licensing services to small and medium enterprises across Scotland. Services are delivered by an in-house local engineering team through proactive monitoring, remote and onsite helpdesk, weekly system checks, backup and disaster recovery, and 24/7 security operations. Offerings are bundled as recurring managed service contracts, supplemented by quote-based project work and risk-free onboarding via a Switch Guarantee.
Is Innovec a public or private company?
Innovec is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Innovec founded?
Innovec was founded in 2009. It employs 11 to 50 people.
Where is Innovec based?
Innovec is headquartered in Ayr, United Kingdom, in the Europe region.
How does Innovec make money?
Four revenue lines are on record. Managed IT Support Services are the primary driver. The others are cybersecurity Services, telecoms & Connectivity and microsoft 365 Support & Licensing.
Who are Innovec's main competitors?
Direct peers on record are Daisy Corporate Services, FluidOne, Six Degrees Group, Maintel, ANS Group, Air IT, TSG (Technology Services Group) and Claranet (UK). Broad incumbents are CompuCom (Computacenter subsidiary) and Bechtle UK.
Does Innovec have an API?
No public API is recorded for Innovec.
What industry is Innovec in?
Innovec's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC), with a secondary code of HDAIAGAJ, Network Monitoring, Assurance & Managed NOC Services (SLA Ops). Its NAICS code is 541513 and its SIC code is 7370.