GrupoExpro

What GrupoExpro does

GrupoExpro is a Santiago, Chile-headquartered multinational HR outsourcing firm operating across Chile, Peru, and Colombia as the Latin American arm of Japan's OUTSOURCING INC. (Tokyo Stock Exchange-listed, ~$3.5B USD group revenue). Founded approximately in 1997 and rebranded from "Externalización de Procesos (EX-PRO)," the company delivers temporary staffing (EST), business process outsourcing, recruitment and selection, facility management, security services, and consulting (legal, HSE, diversity and inclusion) to enterprise clients in retail, mining, healthcare, and aviation. The company employs between 1,001-5,000 staff directly and manages approximately 12,000 collaborators across LATAM operations.

The technology layer is built around a portfolio of proprietary platforms: Workges (HR portal and BI dashboards), ExproPay (payroll outsourcing for 100-500 employee firms), ExproPlay (e-learning), PSOL (online psychological assessments with 30+ tests), FacilityGes and SecurityGes (operational management platforms), and Mi Finiquito En Línea (digital settlement processing). The GETech subsidiary extends into IT staffing, AI-powered help desk, omnichannel messaging, hybrid office management, and application management services, with technology integrations to Auronix, Buk, WorkInSync, Deel, GeoVictoria, Servipag, and Microsoft Teams.

Revenue is generated through a mix of professional services fees (temporary staffing placements, recruitment, consulting), managed services contracts (BPO, facility, security with monthly billing), and recurring subscription revenue from technology platforms. The go-to-market is enterprise sales-led with dedicated consultants targeting large corporations and multinationals, supported by direct website lead capture and job portal partnerships (e.g., Computrabajo). Pricing is quote-based and not publicly disclosed, reflecting the custom, multi-service nature of enterprise contracts. The company holds Tri-Norma ISO certifications (9001, 14001, 45001) plus Huella Chile and Sello Migrante, signaling quality, environmental, and inclusion credentials relevant to enterprise procurement.

Name

GrupoExpro

Legal name

GrupoExpro

Website

https://grupoexpro.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

GrupoExpro is a Chile-based multinational HR outsourcing firm, backed by Japan's OUTSOURCING INC., providing temporary staffing, BPO, recruitment, facility management, and security services to enterprise clients across Chile, Peru, and Colombia via proprietary technology platforms.

Ownership category

akta.pro rank

Product category

HR Outsourcing and Workforce Management Services

NAICS

Professional Employer Organizations (561330), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121), Office Administrative Services (5611), Management Consulting Services (54161)

SIC

Services-Employment Agencies (7361), Services-Facilities Support Management Services (8744), Services-Management Services (8741)

akta.pro primary industry

Professional Employer Organization (PEO) / Co-Employment Services (BPACAHAB)

Keywords

• HR outsourcing services
• Temporary staffing solutions
• Payroll processing services
• Recruitment and selection
• Facility management services

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Temporary Staffing Services (EST): Providing trained temporary staff for various positions including administrative, call center, sales, operations. Revenue generated through service fees based on deployed personnel.
2. Business Process Outsourcing (BPO): Comprehensive outsourcing of business processes including back-office, trade marketing, logistics, mining operations. Ongoing service contracts with enterprise clients.
3. Recruitment and Selection: Permanent placement services, executive search (Hunting), RPO services. Fees based on successful placements or ongoing recruitment process outsourcing engagements.
4. Facility and Security Services: Cleaning, maintenance, security guard services, and operational management. Revenue from service contracts with monthly billing.
5. Technology Solutions: Payroll processing, e-learning platform, psychological assessments, facility and security management software. SaaS-style recurring revenue from technology platform subscriptions.
6. Consulting Services: Legal consulting, health and safety (HSE) advisory, diversity and inclusion programs. Professional service fees for advisory engagements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

GrupoExpro provides HR outsourcing, temporary staffing, and business process outsourcing (BPO) services to large enterprises and mid-market companies across Chile, Peru, and Colombia. Its offering spans permanent recruitment and executive search, payroll outsourcing, facility management and security services, and HR/legal/HSE consulting, layered on a proprietary technology stack that includes the Workges HR portal, ExproPay payroll, ExproPlay e-learning, PSOL psychological assessments, FacilityGes, SecurityGes, and Mi Finiquito En Línea settlement processing.

Product overview

GrupoExpro is an HR outsourcing multinational with Japanese capital offering a comprehensive portfolio of technology platforms and services. The core offering includes HR outsourcing, temporary staffing, and BPO services supplemented by proprietary technology platforms: ExproPay (payroll), Mi Finiquito En Línea (settlement processing), SecurityGes (security operations), FacilityGes (facility management), and ExproPlay (e-learning). The technology subsidiary GETech provides IT services including Staffing TI, Agile Cells development teams, AI Help Desk, omnichannel messaging platform, hybrid office management (WorkInSync), and Application Management Services. Key platforms connect with integrated tools like BUK for payroll, GeoVictoria for attendance, and Auronix for omnichannel communication.

Differentiator

Problem solved

Functional benefit

Brands

• ExproPlay: E-learning training platform for organizations providing flexible, measurable, and efficient training with instant evaluations and continuous tracking.
• ExproPay
• ExproSecurity
• ExproFacility
• ExproCap
• ExproAsesorías
• PSOL
• SecurityGes
• FacilityGes
• Mi Finiquito En Línea
• Workges

Products and services

• SecurityGes Real-time operational control platform for security services that centralizes guard management, patrol monitoring, access control, and incident reporting via an administration panel and mobile app for guards; for organizations running security operations.
• FacilityGes Real-time operational management platform for facility services enabling checklist and task control with traceability, monitoring, and process documentation for supervisors and clients; for facility management teams.
• ExproPay Comprehensive payroll outsourcing service for organizations with 100-500 employees that manages the full payroll process from calculation to payment and reporting, with IT integration to attendance and HR systems; for Chilean employers needing stable, traceable, and technology-integrated payroll.
• Mi Finiquito En Línea (Online Settlement) Digital end-to-end employment settlement processing platform that automates terminations with legal review, online employee review, and priority notary signing; for employers handling employee separations.
• ExproPlay Comprehensive online training platform enabling companies to train teams with flexible, measurable, and efficient delivery including instant evaluations and continuous tracking with 24/7 access; for organizations running corporate training.
• ExproSecurity Physical and electronic security services including security guards, tactical units, CCTV monitoring, 24/7 control room operations, and security consulting for facilities, people, and assets; for enterprises requiring comprehensive security coverage.
• ExproFacility Cleaning, maintenance, and space management solutions including aircraft cleaning, gardening, environmental hygiene, and preventive/corrective maintenance for industrial and corporate environments; for enterprises requiring facility upkeep.
• PSOL (Evaluaciones Psicolaborales Online) Online psychological assessment platform facilitating remote candidate evaluation with 30+ tests covering intellectual performance, personality, competencies, and technical knowledge; for HR teams running selection processes.
• Células Ágiles (Agile Cells) Dedicated agile development teams for complex technology projects, providing integrated specialists including Project Manager, technical lead, developers, UX/UI designer, functional analyst, and QA analyst; for organizations needing outsourced software development capacity.
• Mesa de Ayuda IA (AI Help Desk) AI-powered service desk solution with omnichannel support integrating Facebook, Instagram, Twitter, WhatsApp, telephony, web forms, email, and chatbots for incident and service request management; for organizations operating customer support.
• Plataforma de Mensajería Omnicanal Omnichannel messaging platform powered by Auronix enabling customer support, sales automation, and notifications across WhatsApp, Facebook, Messenger, Instagram, web chat with chatbots and AI-powered automation; for organizations managing customer communications.
• Application Management Services (AMS) Application support and maintenance outsourcing with three service models (Nearshore, Service Manager, On-Shore) providing corrective, preventive, and evolutionary support for web, mobile, SharePoint, and database applications; for organizations needing ongoing application support.
• Servicio Integral de Remuneraciones Comprehensive payroll management service including contract preparation, monthly payments, preparation of settlements, medical leave management, and legal proceedings before labor inspection and pension institutions; for employers requiring end-to-end payroll administration.
• Servicio Integral de Gestión HSE Comprehensive occupational health and safety management service with risk evaluation, prevention visits, advisory committees, systems management, emergency plans, and contractor management aligned with international standards; for organizations needing HSE outsourcing.
• Staffing TI (IT Staffing) IT staffing service providing specialized technical professionals including database specialists, QA analysts, cloud developers, frontend/backend/full-stack developers, UX/UI designers, and mobile iOS/Android developers; for organizations requiring IT talent on demand.
• Gestión de Oficinas Híbridas (WorkInSync) Hybrid office management application enabling flexible workspace management with employee eligibility identification, desk/service reservation, contactless access control, temperature scanning, mask detection, and Microsoft Teams/Google Assistant integration; for organizations operating hybrid workplaces.
• Servicios Transitorios (Temporary Staffing) Provides trained temporary staff for administrative, call center, sales, operations, and other positions across industries; for clients needing flexible workforce scaling.
• Servicios Outsourcing (BPO) Comprehensive outsourcing of business processes including back-office, trade marketing, logistics, and mining operations under ongoing service contracts; for enterprise clients looking to delegate non-core processes.
• Reclutamiento & Selección (Recruitment and Selection) Permanent placement, executive search (Hunting), and Recruitment Process Outsourcing (RPO) services based on successful placements or ongoing RPO engagements; for clients needing permanent talent acquisition.
• Asesoría Legal (Legal Advisory) Legal advisory services covering labor and employment matters including consulting, representation, and documentation; for clients needing labor law compliance and representation.
• Prevención de Riesgos (HSE Advisory) Complete occupational risk prevention advisory and management service providing specialized personnel with proven experience to handle corporate risk prevention needs; for clients needing occupational health and safety oversight.

Quantifiable outcome

• Significant time and resource savings in personnel recruitment through pre-screened talent pools
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability5 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Human Resources NetworkcoreStrategic or Co-development Partner · 1 November 2025Strategic partnership for joint presence at EtM Day 2025 innovation event, connecting with high-impact ventures and strengthening brand positioning in HR services
• VendomaticacoreStrategic or Co-development Partner · 1 November 2025Joint participation at EtM Day 2025, strategic collaboration for entrepreneurial ecosystem engagement
• Servicio Público de EmpleocoreStrategic or Co-development Partner · 1 October 2025Public employment service partnership in Colombia for job placement and inclusion initiatives
• AuronixcoreTechnology or IntegrationTechnology partner providing omnichannel messaging platform (Calixta) for customer communication automation, integrated into GETech solutions
• BukcoreTechnology or IntegrationHR technology integration for automated payroll calculation, PreviRed files, and compensation book management
• OUTSOURCING INC.coreOthersJapanese parent company listed on Tokyo Stock Exchange with operations across Asia Pacific, Europe, Oceania, and Americas. Provides global backing and innovation through robotics, AI, IoT capabilities
• MetLifeminorOthersEmployee benefits provider offering life insurance and benefits programs for collaborators
• Caja Los AndesminorOthersCompensation fund affiliation providing financial and non-monetary benefits to workers
• Mutual de SeguridadminorOthersMutual insurance company providing workplace accident coverage and prevention services

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Others

• WorkInSync: Hybrid office management platform already integrated into GrupoExpro's GETech product set. Adjacent technology provider representative of the broader workplace-tech ecosystem GrupoExpro bundles into its outsourcing solutions.
• Computrabajo: Leading LATAM job portal with which GrupoExpro has a candidate-acquisition partnership. Functions as both a recruitment channel and an indirect competitor for talent-attraction reach across the region.

Emerging players

• Deel: High-growth LATAM-origin global EOR/payroll/contractor platform that GrupoExpro already partners with. Overlaps with GrupoExpro's payroll and international hiring services and represents both a partner and a disruptive peer.
• Solvo Global: LATAM-headquartered IT staffing and nearshore services firm closely comparable to GrupoExpro's GETech IT Staffing and Agile Cells offerings targeting enterprise technology talent.

Regional players

• Buk: Chilean HR SaaS platform for payroll, time attendance, and people analytics — already integrated with GrupoExpro's ExproPay. Comparable Chilean HR-tech competitor whose embedded software threatens to unbundle payroll services.

Broad incumbents

• Randstad: Global staffing and HR services leader (€24B+ revenue) operating across LATAM with temporary staffing, RPO, and BPO — directly comparable to GrupoExpro's core outsourcing franchise, but at vastly larger global scale.
• ManpowerGroup: Global staffing, RPO, and talent solutions firm with significant LATAM presence in Chile, Peru, and Colombia. Competes with GrupoExpro for the same enterprise temporary staffing and recruitment outsourcing contracts.
• Adecco Group: World's largest staffing company with deep LATAM operations offering temporary staffing, permanent placement, and workforce solutions. Closest large-scale incumbent analog to GrupoExpro's multi-country, multi-service HR outsourcing model.
• Hays: Global specialist staffing and recruitment firm with focused LATAM operations in Chile, Peru, and Colombia. Comparable to GrupoExpro's professional recruitment, executive search, and specialized staffing verticals.

Direct peers

• Michael Page: Global specialist recruitment firm with strong LATAM presence in permanent placement and executive search — directly competes with GrupoExpro's 'Reclutamiento & Selección' and Hunting services for mid-market and enterprise talent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/grupoexpro
• Facebookfacebook.com/GrupoExpro.Chile
• LinkedInlinkedin.com/company/grupoexpro-peru
• Instagraminstagram.com/grupo_expro

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GrupoExpro