Deep River and District Hospital

What Deep River and District Hospital does

Deep River and District Health (DRDH), legally Deep River & District Health, is a not-for-profit public healthcare organization founded in 1946 (relocated to its current Banting Drive campus in 1975) that operates as an integrated rural health campus in Deep River, Ontario, Canada. It delivers three core service lines through wholly operated subsidiaries: acute care hospital services (Deep River & District Hospital: emergency, diagnostic imaging, laboratory, inpatient, palliative care, diabetes education, speech therapy, telemedicine, MAiD), primary care (North Renfrew Family Health Team), and long-term residential care (Four Seasons Lodge Long-Term Care Home, currently 14 beds, expanding to 96 in a new $56M facility opening 2027).

The technical foundation rests on the Epic digital health information system deployed through the Atlas Alliance, a collaboration of 16 Eastern Ontario healthcare organizations enabling cross-facility patient record access; complementary systems include the MyChart patient portal, Ocean (CognisantMD) online booking, Dynacareplus for outpatient laboratory, Qualtrics for digital patient experience surveys, Voyce for 200+ language interpretation, and newly integrated cardiac monitoring linked to Epic records. Recent infrastructure includes an 11,000 sq ft Primary Care Building (opened August 2025), Emergency Department renovations, and a forthcoming on-campus 3-bed hospice (2027) backed by a $19.75M Ontario hospice funding allocation.

DRDH's revenue model is publicly funded: core hospital and primary care services are covered by the Ontario Health Insurance Plan (OHIP) and provincial healthcare allocations, while long-term care room rates follow the Fixing Long-Term Care Act, 2021 with provincial subsidies. Additional revenue comes from nominal patient fees (forms, driver medical exams, disability tax credit forms, parking), charitable fundraising through the DRDH Foundation (Closer to Home campaign: over $1.8M raised toward $2.5M goal), and DRDH Auxiliary contributions (over $2M and 445,200 volunteer hours since 1974). Catchment is 24,000+ residents across North Renfrew County and surrounding communities including Petawawa, Pembroke, Laurentian Hills, Head/Clara/Maria, and Rapides-des-Joachims. The organization has earned Accreditation with Exemplary Standing from Accreditation Canada twice consecutively (2019, 2023), meeting 1,500 of 1,511 applicable standards (99.3%).

Name

Deep River and District Hospital

Legal name

Deep River & District Health

Website

https://drdh.org

Company type

Private

Founded year

1946

Operating status

Operating

Headcount range

51–100 employees

Short description

Deep River and District Health is a not-for-profit public healthcare organization operating an integrated rural Ontario campus that delivers acute hospital care, primary care, and long-term residential care to 24,000+ residents of North Renfrew County, funded primarily through OHIP and provincial allocations.

Ownership category

akta.pro rank

Product category

Integrated Hospital and Healthcare Services

NAICS

Nursing Care Facilities (Skilled Nursing Facilities) (62311), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industries

Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB), Hospital-Based Emergency Departments (EDs) (HLAFADAA)

Keywords

• Hospital acute care
• Primary care services
• Long-term care services
• Rural healthcare delivery
• Integrated health campus

Headquarters

HQ city

Deep River

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Publicly Funded Healthcare Services: As a public healthcare organization in Ontario, DRDH receives funding through the Ontario Health Insurance Plan (OHIP) and provincial government healthcare allocations for hospital services, long-term care, and primary care delivered to residents of North Renfrew County.

Pricing tiers

Distribution channels4 records

Marketing channels8 records

Core offering

Deep River and District Health delivers integrated healthcare services from a single campus in Deep River, Ontario, comprising three service pillars: acute care hospital services (Emergency Department, Diagnostic Imaging, Laboratory, Inpatient Care, Palliative Care, Telemedicine, Diabetes Education, Speech Therapy, MAiD), primary care through the North Renfrew Family Health Team, and long-term residential care at Four Seasons Lodge. Services are publicly funded through OHIP and the Ontario government, with planned expansion to include hospice care by 2027.

Product overview

Deep River & District Health (DRDH) operates as an integrated health campus combining three core service pillars: Deep River & District Hospital (acute care), North Renfrew Family Health Team (primary care), and Four Seasons Lodge Long-Term Care Home. The hospital provides emergency care, diagnostic imaging, laboratory services, inpatient services, palliative care, speech therapy, telemedicine, and diabetes education. The Family Health Team offers comprehensive primary care services from the new 11,000 sq ft Primary Care Building opened in 2025. The Long-Term Care Home is undergoing major expansion from 14 to 96 beds with a new facility expected in 2027. DRDH also offers digital patient services through MyChart portal and online booking, with future plans for hospice care.

Differentiator

Problem solved

Functional benefit

Brands

• Four Seasons Lodge: Long-term care home providing residential care for seniors, currently undergoing expansion from 14 beds to 96 beds.
• North Renfrew Family Health Team
• Deep River & District Health Foundation

Products and services

• Deep River & District Hospital (Acute Care)
• North Renfrew Family Health Team
• Four Seasons Lodge Long-Term Care Home
• Emergency Department
• Diagnostic Imaging
• Telemedicine
• Diabetes Education Program
• Laboratory Services
• Hospice Care

Quantifiable outcome

• 100% of Four Seasons Lodge residents and families surveyed reported satisfaction with the care and services provided
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability3 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and moderate.

• Voyce (Translation Service)coreTechnology or Integration · 21 November 2024Voyce app provides access to professional interpreters in over 200 languages including American Sign Language, enabling effective communication between patients/residents and care providers across the entire health campus including Emergency Department, Medical Inpatient Unit, outpatient clinics, Family Health Team, and Long-Term Care.
• QualtricscoreTechnology or Integration · 6 July 2023Partnership with Qualtrics XM to deliver digital patient experience surveys for the Deep River and District Hospital's Emergency Department and Medical Inpatient Unit. The secure, user-friendly survey tool allows patients to share feedback confidentially and anonymously, supporting continuous quality improvement.
• Ottawa Valley Ontario Health TeamcoreStrategic or Co-development PartnerDRDH is part of the Ottawa Valley Ontario Health Team, collaborating with a network of local health professionals, healthcare providers, organizations and community members working together to improve the health system and connect patients to the services they need. This partnership supports coordinated regional healthcare delivery.
• Atlas AlliancecoreTechnology or IntegrationDRDH is a member of the Atlas Alliance, a collaboration of 16 healthcare organizations across Eastern Ontario that use the Epic digital health information system. Through this partnership, patient health records can be safely and seamlessly accessed by care teams across the region, supporting continuity of care for those who visit multiple facilities.
• Champlain Centre for Healthcare EthicsmoderateStrategic or Co-development PartnerDRDH has adopted an ethics framework supported by the Champlain Centre for Healthcare Ethics, helping teams across the organization navigate ethical questions with compassion, integrity, and respect for all in complex healthcare decisions.
• 73 Ontario Hospitals (Epic/Atlas Alliance)coreTechnology or IntegrationDRDH partnered with 73 hospitals across the province, including The Ottawa Hospital and Atlas Alliance partners, to adopt the new fully-digital patient experience survey system, enabling standardized patient feedback collection across the regional healthcare network.
• Frecon Construction LimitedcoreImplementation/ SI/ Consulting PartnerGeneral contractor awarded the contract to build the new 71,000 square foot, 2-story, 96-bed Four Seasons Lodge Long-Term Care Home. A local company employing local resources and trades, supporting community economic benefit.
• Deep River and District Health AuxiliarycoreOthersVolunteer organization providing financial donations and support services since 1974. Has contributed over $2 million and 445,200 volunteer hours. Funds equipment purchases, speech language programs, and supports palliative care and long-term care amenities.

Scale indicators8 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• Renfrew Victoria Hospital: Community hospital also located in Renfrew County, Ontario, serving a similar rural catchment with comparable multi-service offerings including acute care, complex continuing care, and outpatient programs. Directly comparable by geography, size, and service mix.
• Arnprior & District Memorial Hospital: Small rural Ontario community hospital comparable to DRDH in scale and scope, offering emergency, inpatient, and ambulatory services within Eastern Ontario's Atlas Alliance/Epic ecosystem.
• St. Francis Memorial Hospital: Rural community hospital in Barry's Bay, Ontario, serving a small Eastern Ontario catchment with acute care, emergency, and ambulatory services. Closely comparable by rural scale and integrated service delivery.
• Almonte General Hospital: Small rural Ontario hospital with integrated services including emergency care, inpatient, and complex continuing care. Comparable size and community-hospital positioning to DRDH within the same provincial funding system.
• Pembroke Regional Hospital: Regional hospital serving Pembroke and surrounding communities overlapping DRDH's catchment. Provides acute care, emergency, and specialist services that DRDH patients frequently access through transfers and Atlas Alliance partnerships.
• Temiskaming Hospital: Rural Northern Ontario hospital serving a small Francophone catchment with comparable acute and ambulatory services. Closely comparable by scale, rural positioning, and public hospital funding model.
• Hawkesbury and District General Hospital: Rural Ontario hospital serving a small Eastern Ontario community across linguistic lines, with comparable acute care, emergency, and ambulatory service profile to DRDH.
• Perth and Smiths Falls District Hospital: Eastern Ontario district hospital operating across two sites with comparable acute care, emergency, and ambulatory service mix. Operates within the same provincial Atlas Alliance/Epic framework as DRDH.

Broad incumbents

• The Ottawa Hospital: Tertiary academic health sciences center in Ottawa and a fellow Atlas Alliance/Epic partner. Provides specialist referral destination for DRDH patients and offers overlapping capabilities at much larger scale.
• North Bay Regional Health Centre: Larger regional health centre in Northern Ontario serving a comparable rural catchment with acute care, mental health, and long-term care services. Comparable by rural regional positioning but operates at materially larger scale than DRDH.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@deepriverdistricthealth
• Facebookfacebook.com/100057608492869
• LinkedInlinkedin.com/company/deep-river-and-district-hospital

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Deep River and District Hospital