Chelan-Douglas Community Action Council

What Chelan-Douglas Community Action Council does

Chelan-Douglas Community Action Council (CDCAC) is a private not-for-profit corporation founded in December 1965 and headquartered in Wenatchee, Washington, that delivers a portfolio of anti-poverty social services to low-income residents of Chelan and Douglas Counties, with its AmeriCorps Seniors program also extending to Okanogan, Grant, Adams, and Lincoln Counties. Its core service programs include Energy Assistance (LIHEAP, SHEAP, emergency heating/cooling repair) serving 1,000+ families annually; the Weatherization Program for home energy retrofits; a Housing Program operating 50 affordable and transitional units across Crescent Village (24 units) and Sunset Ridge (26 units); a Food Distribution Center distributing 1–3 million pounds of food annually through 20+ sites and a Mobile Food Pantry reaching 10,000+ individuals monthly; the Literacy Council (free ESL and adult basic literacy classes); AmeriCorps and AmeriCorps Seniors/RSVP volunteer placement programs; Opioid Outreach; and the SAIL senior fitness program. The organization also rents a 2,000 sq ft commercial kitchen (monthly packages $300–$1,440) and four meeting rooms ($15–$50/hour, waived for nonprofits/government/education) at its newly renovated headquarters.

CDCAC is funded primarily through federal government grants (Office of Community Services/ACF/HHS, LIHEAP, SHEAP, TEFAP) and state pass-throughs (Washington Department of Commerce, WSDA), supplemented by individual/corporate donations via PayPal and the Community Foundation of North Central Washington, facility rental fees, and the annual Empty Bowls fundraiser. The technology stack is standard for a community nonprofit: Formstack for program inquiry and application forms, Link2Feed for food pantry self-registration, Microsoft Outlook/Office 365 for meeting room scheduling and reservations, and PayPal for donation processing — there is no proprietary technology product. Operations are delivered through a community-led go-to-market motion using partner agency referrals, the Homeless Housing Network Coordinated Entry system for housing access, direct program intake via website or phone, and community events; no commercial sales motion or pricing-driven customer acquisition exists.

Name

Chelan-Douglas Community Action Council

Legal name

Chelan-Douglas Community Action Council

Website

https://cdcac.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

11–50 employees

Short description

Chelan-Douglas Community Action Council is a 501(c)(3) Community Action Agency founded in 1965 in Wenatchee, WA, delivering anti-poverty services — energy assistance, weatherization, affordable housing, food distribution, literacy, and AmeriCorps programs — to low-income residents of Chelan, Douglas, and four adjacent counties.

Ownership category

akta.pro rank

Headquarters

HQ city

Wenatchee

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Others

Revenue model

1. Government Grants and Contracts: Primary funding from federal programs including Office of Community Services (Administration for Children and Families, U.S. Department of Health and Human Services), LIHEAP, SHEAP, TEFAP, and state programs through Washington State Department of Commerce and WSDA
2. Individual and Corporate Donations: Monetary donations from individuals and organizations via check, PayPal, credit card, bank withdrawal, and through Community Foundation of North Central Washington; food donations; volunteer time
3. Facility Rental Services: Rental income from commercial kitchen space (packages 1-7 ranging $300-$1440/month) and meeting room rentals ($15-$50/hour); fee waivers for nonprofits/government/educational organizations
4. Fundraising Events: Annual Empty Bowls fundraiser generates proceeds for Food Distribution Center operations and equipment purchases

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

CDCAC is a private non-profit Community Action Agency delivering a portfolio of antipoverty programs to low-income residents of North Central Washington. Core services include energy assistance and home weatherization, affordable/transitional housing and homeless prevention, food rescue and distribution, adult literacy and ESL classes, AmeriCorps volunteer placement, opioid outreach, and senior fitness programming, supplemented by commercial kitchen and meeting room rentals.

Product overview

Chelan-Douglas Community Action Council is a private non-profit organization (EIN #91-6064514) that has operated since December 1965, providing social services to residents of Chelan and Douglas Counties in Washington State. The organization offers a portfolio of community service programs rather than a unified technology product. Core service programs include: AmeriCorps and AmeriCorps Seniors (RSVP) for national and senior volunteer service; Energy Assistance and Weatherization for home energy support; Housing programs including affordable apartments and homeless prevention; the Food Distribution Center and Green Bag food programs for hunger relief; the Literacy Program for adult ESL and basic education; Opioid Outreach for community health education; and SAIL for senior fitness. Additionally, the organization operates two rental facilities—a commercial kitchen space for culinary businesses and meeting rooms for community use. The programs are delivered through partnerships with government agencies, utilities, and community organizations, utilizing tools like Formstack for applications, Link2Feed for food pantry registration, and Microsoft/Office 365 for meeting room scheduling.

Differentiator

Problem solved

Functional benefit

Brands

• Food Distribution Center: Improves health of over 10,000 individuals monthly by distributing nutritious food to approximately 20 sites throughout Chelan and Douglas counties.
• Literacy Council
• AmeriCorps Seniors RSVP
• Green Bag Program

Products and services

• AmeriCorps Program A national service program placing members at schools, nonprofit organizations, and government agencies throughout north central Washington. Members commit to 10.5 months of 40-hour service weeks from September to July in community roles.
• AmeriCorps Seniors (RSVP) A volunteer program for adults 55 and older, placing them in local non-profit organizations, schools, and faith-based organizations to address critical community issues. Serves communities in Chelan, Douglas, Okanogan, Grant, Adams, and Lincoln counties.
• Energy Assistance Programs that help low-income households maintain power and heating, including LIHEAP, SHEAP, and emergency heating/cooling system repairs. Partners with Chelan County PUD, Douglas County PUD, and Cascade Natural Gas to assist over 1,000 families annually.
• Weatherization Program Provides energy conservation improvements for income-eligible renters and homeowners, including attic and wall insulation, air sealing, furnace repairs, and window/door improvements to reduce energy consumption and lower utility bills.
• Housing Program Provides affordable housing, homeless prevention assistance, rapid rehousing, and transitional/permanent housing units (Crescent Village and Sunset Ridge apartments with 50 total units). Services include rent assistance, deposit help, utility payments, and case management.
• Food Distribution Center Improves the health of over 10,000 individuals monthly by distributing nutritious food to approximately 20 sites throughout Chelan and Douglas counties. Partners with Northwest Harvest, 2nd Harvest, and WSDA to rescue and distribute 1-3 million pounds of food annually.
• Mobile Food Pantry Tiny home mobile food pantry reaching rural and underserved communities in Chelan and Douglas Counties. Can serve up to 150 families per stop. Free to use.
• Green Bag Program An ongoing food drive program where participants receive a reusable green bag to fill with non-perishable food items, which are picked up bi-monthly and delivered to local food banks and pantries.
• Literacy Program Provides free English as a Second Language (ESL), basic reading, and writing classes for adults. Offers one-on-one or small group tutoring with volunteer tutors, serving residents of Chelan and Douglas counties.
• Opioid Outreach Provides education and information about the opioid epidemic to the community, including statistics, TED Talk resources, and presentations about addiction effects and treatment.
• Stay Active and Independent for Life (SAIL) An evidence-based strength, balance, and fitness program for adults 65 and older. Classes are held at various senior centers and community locations throughout the region to help reduce falls and maintain independence.
• Commercial Kitchen Space Rental A licensed, shared commercial kitchen space available for new or existing culinary businesses. Offers various rental packages from 10-80 hours per month with included storage options, equipment, and cleaning supplies.
• Meeting Room Rental Four modern meeting rooms available for rental from 6 AM to 9 PM, including two 4-person rooms, one 8-person room, and one 41-person room with presentation capabilities and hybrid meeting technology. Hourly fees waived for nonprofits and government entities.

Quantifiable outcome

• 10,000+ individuals served per month through Food Distribution Center
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

17 partnerships are on record, tiered core and minor.

• Northwest HarvestcoreStrategic or Co-development PartnerFood sourcing partner for the Food Distribution Center. Provides bulk food products that are distributed to food pantries and meal programs throughout Chelan and Douglas counties.
• 2nd HarvestcoreStrategic or Co-development PartnerFood sourcing partner supplying food to the Food Distribution Center for redistribution to local food banks and pantries.
• Washington State Department of Agriculture (WSDA)coreStrategic or Co-development PartnerFederal food program contractor for TEFAP (The Emergency Food Assistance Program). Also partners on Farm to Food Pantry program and provides regulatory oversight for food distribution operations.
• Tiny Home CribscoreStrategic or Co-development PartnerCollaborated to design the mobile food pantry tiny home that enables food distribution to underserved rural communities in Chelan and Douglas Counties.
• Chelan County PUDcoreStrategic or Co-development PartnerUtility partner for Energy Assistance Program. Offers 'Helping Hand' donation program where customers can donate to help low-income families pay electric bills.
• Douglas County PUDcoreStrategic or Co-development PartnerUtility partner offering 'Neighbor-to-Neighbor' fund administered by CDCAC to help Douglas County residents pay utility bills.
• Cascade Natural GasminorStrategic or Co-development PartnerUtility partner offering 'Winter Help' donation program to assist low-income households with heating costs.
• Local FarmscoreStrategic or Co-development PartnerLocal agricultural partners providing fresh produce for the Food Distribution Center through farm-to-food bank/pantry programs.
• Local Grocery StorescoreStrategic or Co-development PartnerPartner stores donate food items that are rescued and distributed through the Food Distribution Center, reducing waste while fighting hunger.
• Homeless Housing NetworkcoreStrategic or Co-development PartnerOperates Coordinated Entry system that prioritizes referrals for housing programs. Contact: cewenatchee.com or (509) 436-9086.
• Columbia Valley Community HealthminorImplementation/ SI/ Consulting PartnerAmeriCorps host site for Healthy Futures focus area. AmeriCorps member supports community health outreach events.
• Community Foundation of North Central WashingtonminorChannel Partner/ Reseller/ DistributorAccepts donations on behalf of CDCAC through its platform, offering one-time or recurring donation options for donors.
• Wenatchee High School StudentsminorStrategic or Co-development PartnerPartner with high school students annually for Empty Bowls fundraiser. Students help create bowls for the event which raises funds for Food Distribution Center operations.
• Pybus Public MarketminorStrategic or Co-development PartnerVenue host for Empty Bowls annual fundraiser event in LocalTel Event Center at Pybus Public Market.
• Local Restaurants (Garlini's, Lemolo, Plaza Super Jet, Visconti's)minorStrategic or Co-development PartnerSoup donors for Empty Bowls event, providing soup for event attendees.
• Harvest Against HungercoreStrategic or Co-development PartnerStatewide organization that coordinates Farm to Food Pantry program. CDCAC participates in this program connecting local farmers with hunger relief efforts.
• Washington Food CoalitionminorStrategic or Co-development PartnerStatewide food coalition that participated in Grower Roundtables leading to the Farm to Food Pantry program development.

Scale indicators8 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Community Action Council of Lewis, Mason & Thurston Counties: This CAA operates across three rural Washington counties with housing, food, and family services — directly comparable to CDCAC's multi-county rural service model and CAA designation.
• Multi-Service Center: Multi-Service Center is a Washington State CAA serving south King County with housing, food, and energy programs — a directly comparable CAA peer in funding model and integrated anti-poverty service delivery.
• Kitsap Community Resources: Kitsap Community Resources is a Washington State CAA operating Head Start, housing, energy assistance, and weatherization programs — comparable to CDCAC's mix of housing + energy + family services within a single non-profit agency.
• Community Action of Skagit County: Community Action of Skagit County delivers housing, food, energy, and education programs in rural northwest Washington — directly comparable to CDCAC in mission, funding mix (federal CAA + state + utility + donations), and program breadth.
• OIC of Washington: OIC of Washington is a community action and workforce-development nonprofit serving multiple Washington counties with similar federal/state grant funding and anti-poverty programming — a directly comparable peer in mission and operational model.
• Opportunity Council: Opportunity Council is a Washington State Community Action Agency serving Whatcom County with an integrated portfolio of housing, energy assistance, food, and early-learning programs — a near-direct comparable to CDCAC's service model and rural two-county footprint.

Others

• Northwest Harvest: Northwest Harvest is a statewide hunger-relief partner that supplies food to CDCAC's Food Distribution Center. It is an upstream supplier/partner in CDCAC's food distribution model rather than a direct competitor.
• Harvest Against Hunger: Harvest Against Hunger coordinates the Farm to Food Pantry program in which CDCAC participates — an adjacent programmatic partner/enabler rather than a directly competing service provider.

Regional players

• Lower Columbia Community Action Council: Lower Columbia Community Action Council is a Washington State CAA serving Cowlitz and Wahkiakum counties with housing, energy, and food programs — a regional CAA peer with comparable rural service profile but non-overlapping territory.

Broad incumbents

• Washington State Community Action Partnership (WSCAP): WSCAP is the statewide association of Washington's 30+ Community Action Agencies, including CDCAC. It functions as a broad umbrella/incumbent that channels funding, training, and advocacy to member CAAs like CDCAC.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/cdcac65
• Facebookfacebook.com/cdcommunityaction
• Instagraminstagram.com/cdcommunityaction
• LinkedInlinkedin.com/company/chelan-douglas-community-action-council

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chelan-Douglas Community Action Council