Servoca Nursing & Care

What Servoca Nursing & Care does

Servoca Nursing & Care Ltd is a UK healthcare recruitment agency and wholly-owned subsidiary of Servoca PLC, a privately held diversified recruitment group founded in April 2002 and headquartered in Hertford with operational headquarters at Audrey House, London. The company supplies temporary and permanent nurses (RGN, RMN), healthcare assistants and support workers to nursing homes, residential care homes, mental health units, supported living services and NHS trusts across England, Scotland and Wales, operating through a network of 30+ branch offices and placing over 4,000 healthcare workers per week.

The company's technology stack centers on the third-party Eploy applicant tracking system (with social login via Facebook, Google and LinkedIn, plus job board integrations) supplemented by a bespoke iOS and Android mobile application that enables workers to manage shifts, update availability, check in/out of assignments, send messages and receive directions. The mobile app is positioned as the primary worker-engagement interface, while the Eploy portal handles candidate registration, CV upload and vacancy search. Digital marketing is executed across the company website, Indeed, social media channels and a structured 'Refer a Friend' scheme paying up to £250 per successful referral.

The business model is a transaction-fee staffing agency: revenue is generated by billing clients a marked-up hourly rate for each hour of temporary staff supplied, plus permanent placement fees for direct hires. Advertised worker pay rates range from £14.24/hour for care assistants and support workers to £25.77+/hour for agency nurses, with sleep-in shifts from £80 and bank holiday premiums. The group extends into adjacent verticals via wholly-owned subsidiaries Servoca Complex Care (CQC-regulated care-at-home and live-in complex care) and the Firstpoint brand (Healthcare and Homecare). Internal headcount is 101-250, and revenue is not publicly disclosed.

Name

Servoca Nursing & Care

Legal name

Servoca Nursing & Care Ltd

Website

https://servocahealth.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

Servoca Nursing & Care is a UK healthcare recruitment agency supplying temporary and permanent nurses, healthcare assistants and support workers to care homes, nursing homes, NHS trusts and supported living providers via 30+ branch offices.

Ownership category

akta.pro rank

Product category

Healthcare Staffing Services

SIC

Services-Employment Agencies (7361), Services-Home Health Care Services (8082)

akta.pro primary industry

Healthcare Clinical Direct Hire (Nursing/Allied/Physicians) (BPACAFAH)

akta.pro secondary industry

Specialty Caregiver Placement (Dementia, Parkinson’s, Post-Op) (HSABAMAG)

Keywords

• Healthcare recruitment
• Nursing staffing
• Healthcare assistants
• Complex care services
• Domiciliary care

Headquarters

HQ city

Hertford

HQ country

United Kingdom

HQ region

Europe

Offices27 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Temporary Healthcare Staffing: Supply of temporary nurses, healthcare assistants, support workers and carers to care homes, nursing homes, supported living environments and NHS facilities across the UK. Revenue generated by charging clients for the placement and ongoing supply of healthcare staff.
2. Permanent Placement: Permanent recruitment services placing qualified nurses and healthcare professionals into permanent roles at care facilities.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Servoca Nursing & Care is a UK healthcare recruitment agency that supplies temporary and permanent nurses, healthcare assistants, and support workers to nursing homes, residential care homes, supported living environments, and NHS trusts. Operating from 30+ branch offices across England, Scotland and Wales, it places more than 4,000 workers per week and, through its Servoca Complex Care subsidiary, also delivers CQC-regulated complex clinical care at home. Revenue is earned primarily via per-shift/per-placement transaction fees on staffing supply and via service fees for the regulated complex care line.

Differentiator

Problem solved

Functional benefit

Brands

• Firstpoint Healthcare: Healthcare staffing and recruitment services operating as part of Servoca PLC group
• Firstpoint Homecare

Products and services

• Servoca Nursing & Care Healthcare Staffing Agency UK healthcare recruitment agency supplying temporary and permanent nurses (RGN, RMN), healthcare assistants, and support workers to nursing homes, residential care homes, supported living environments and NHS trusts across England, Scotland and Wales. Operates from 30+ branch offices placing more than 4,000 healthcare workers per week.
• Servoca Complex Care CQC-regulated complex care service providing care at home and live-in complex care with clinical interventions for clients with chronic or long-term health conditions, including spinal injuries, brain injuries and neurological conditions. Delivered through Servoca Complex Care branches in Chelmsford (CQC 'Good' rated 27 August 2024) and London.
• Firstpoint Healthcare (NHS and Healthcare Recruitment) Sub-brand of Servoca PLC providing NHS and healthcare recruitment services, focused on supplying healthcare professionals to NHS facilities and healthcare providers as part of the broader Servoca group offering.
• Firstpoint Homecare (Domiciliary Care) Domiciliary care sub-brand of Servoca PLC providing personalised care and assistance to clients throughout the UK in their own homes.
• Servoca Mobile App (iOS and Android) Standalone mobile application (available on iOS App Store and Google Play) for nurses, carers and support workers to search and access shifts, update availability, check in/out of shifts in real-time, send instant messages, and get directions to work locations.
• Servoca Jobs Online Recruitment Portal Online recruitment portal where candidates can register, create a profile, upload CVs (with Dropbox integration), search vacancies, save jobs, and submit applications, with social login via Facebook, Google and LinkedIn. Operated at jobs.servocahealth.com.

Quantifiable outcome

• Fast track application service to get workers compliant and out to work swiftly
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature2 records

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Newcross Healthcare: UK healthcare staffing and homecare provider with national branch network placing nurses, carers and support workers — similar combined agency-and-homecare model with comparable branch-led GTM.
• Medacs Healthcare: UK and international healthcare staffing provider supplying locum doctors, nurses and AHPs to NHS and private sector — comparable multi-vertical healthcare focus with both temp and permanent placement streams.
• Hays Healthcare: Global staffing group with substantial UK healthcare practice placing permanent and temporary nurses and AHPs into NHS Trusts and private hospitals — comparable scale, multi-branch model, and NHS framework participation.
• Prestige Nursing + Care: UK nursing and care staffing agency placing HCAs, support workers and nurses into care homes, hospitals and homecare settings — closest direct competitor given combined staffing and homecare service mix.
• Apollo Home Healthcare: UK complex care and homecare provider employing support workers and nurses for clinical homecare packages — overlapping CQC-regulated complex care value proposition with Servoca Complex Care.
• Pulse Nursing at Home / Pulse Jobs: UK healthcare staffing specialist placing nurses, HCAs and allied health professionals across NHS, private hospitals and community settings — close competitor in temp nurse placement and compliance-heavy candidate screening.
• Pertemps Healthcare: UK healthcare and social care staffing arm of the Pertemps Network, supplying nurses and care staff to NHS, care homes and private clients — comparable branch model and public-sector focus.
• Reed Specialist Recruitment: One of the UK's largest recruitment agencies with a dedicated healthcare division placing nurses, HCAs and Allied Health Professionals into NHS and private sector roles — directly comparable in candidate pool, client base, and temp/permanent placement model.
• Sanctuary Personnel: UK specialist health and social care recruiter placing locum doctors, nurses, and support workers into NHS and local authority settings — directly comparable niche focus and NHS framework strategy.

Emerging players

• HFH Healthcare: UK complex care specialist supplying nurses and support workers for high-acuity homecare packages — emerging competitor in the higher-margin regulated complex care niche that Servoca is expanding into.

Market position

Strengths5 records

Weaknesses3 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ServocaNWales
• Facebookfacebook.com/servocaUK
• LinkedInlinkedin.com/company/servoca-health-part-of-servoca-plc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Servoca Nursing & Care