What BEST does

B.E.S.T., PLLC is a privately held, OASAS-certified outpatient behavioral health provider headquartered at 770 Grand Boulevard in Deer Park, New York, operating more than ten sites across Nassau and Suffolk County on Long Island and planning 2026 expansion into Columbus, Ohio and Flint, Michigan. The practice delivers individualized, evidence-based substance abuse and mental health treatment, including psychiatric evaluations, individual and group counseling, medication management, Medication-Assisted Treatment (Suboxone, Sublocade, Vivitrol induction and maintenance), DWI/DUI assessments, family support, peer advocacy, anger management, parenting, domestic violence programming, and court-mandated treatment, with a dedicated LGBTQIA+ service line. Operational model is multi-site outpatient with same-day appointments available within one hour, 7-day in-person and telehealth coverage (nationally available), mobile services, broad insurance acceptance plus a sliding-scale hardship program, and multilingual clinical staff across nine languages including Spanish, Punjabi, Gujarati, Polish, Creole, Greek, Norwegian, Portuguese, and French.

The clinical team comprises board-certified Psychiatrists, Neurologists, Medical Specialists, a Psychologist, Nurse Practitioners, Physician Assistants, Registered Nurses, Social Workers, Mental Health Counselors, CASACs, and CRPAs, led by CEO and Executive Clinical Director Lauren Grady (LCSW-R, PMH-C) with 12+ years of clinical experience. Revenue mechanics rest on fee-for-service outpatient behavioral health billing across commercial insurance, Medicaid/Medicare, court-referred programming, and self-pay sliding-scale patients. Key customer segments are individual adults seeking addiction recovery, individuals with co-occurring mental health conditions, court-mandated clients, and the LGBTQIA+ community. Primary competitive differentiators are OASAS certification, geographic density across Long Island, multilingual and culturally competent staff, rapid-access intake (same-day within one hour), and telehealth reach extending beyond the physical footprint.

Name

BEST

Legal name

B.E.S.T., PLLC

Website

https://best-tx.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

B.E.S.T., PLLC is an OASAS-certified outpatient substance abuse and mental health treatment provider operating 10+ sites across Long Island, New York, with planned 2026 expansion to Ohio and Michigan, offering same-day in-person and telehealth care.

Ownership category

akta.pro rank

Product category

Outpatient Substance Abuse and Mental Health Treatment

NAICS

Outpatient Mental Health and Substance Abuse Centers (62142), Other Individual and Family Services (624190)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)

akta.pro primary industry

Outpatient Substance Use Treatment Programs (IOP/PHP/OP) (HLAFACAF)

akta.pro secondary industries

Psychiatry & Medication Management Platforms (HLALAEAB), Substance Use Disorder (SUD) & Addiction Teletherapy Platforms (HLALAEAD), Medication Adherence, Digital Therapeutics & Remote Coaching (condition-specific programs) (HLALAFAF)

Keywords

• Substance abuse treatment
• Outpatient mental health
• Medication-assisted treatment
• Addiction counseling services
• Behavioral health treatment

Headquarters

HQ city

Deer Park

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Bus Transport Services: Public bus transportation services across Mumbai, operating both owned fleets and wet lease arrangements with third-party operators
2. Commercial Property Leasing: Leasing of commercial properties including staff quarters and commercial spaces in Mumbai. Site visits uncovered pricing disparities with adjacent units leased at rates ranging from Rs 69 to Rs 149 per sq ft under different tenders.
3. Electricity Distribution: BEST operates as an electricity distribution utility serving parts of south Mumbai, managing power infrastructure including transformers and substations

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels1 record

Core offering

B.E.S.T., PLLC provides client-centered outpatient substance abuse and mental health treatment using evidence-based practices, including psychiatric evaluations, medication-assisted treatment (Suboxone, Sublocade, Vivitrol), individual and group counseling, DWI/DUI assessments, court-mandated programming, and family/peer support services. Services are delivered through ten-plus Long Island clinic locations and via telehealth to individuals with addiction and co-occurring mental health conditions.

Product overview

BEST (Brihanmumbai Electric Supply and Transport) operates as a combined electricity utility and public bus transport service in Mumbai. The organization provides electric bus services (both standard 12-metre and proposed 9-metre midi AC buses) under owned and wet lease operational models, along with electricity distribution across the city. BEST's digital infrastructure includes ONDC-enabled QR code-based ticketing accessible through third-party payment apps. The undertaking manages multiple bus depots (including Santacruz, Vikhroli, Bandra, and others), commercial property assets, and electricity substations.

Differentiator

Problem solved

Functional benefit

Products and services

• Outpatient Substance Abuse and Mental Health Treatment Comprehensive client-centered outpatient treatment program using evidence-based practices for addiction and co-occurring mental health conditions, including counseling, MAT, and peer support.
• Psychiatric Evaluations Diagnostic psychiatric evaluations for mild and severe mental health conditions performed by board-certified psychiatrists, neurologists, and medical specialists.
• Medication Management Prescription and ongoing management of psychiatric medications for mild and severe mental health conditions, including long-acting injectables and cutting-edge mental health medications.
• Medication-Assisted Treatment (Suboxone/Sublocade/Vivitrol) MAT induction, initiation, and maintenance using Suboxone, Sublocade, and Vivitrol for opioid and alcohol use disorders.
• Individual & Group Counseling Therapy sessions delivered individually or in group settings to support recovery, relapse prevention, and mental health management.
• Assessments Clinical assessments of addiction and mental health status to inform treatment planning.
• DWI/DUI Assessment & Treatment Services Court-approved evaluations and treatment programming for individuals charged with DWI/DUI offenses.
• Court-Mandated Treatment Treatment programs structured to satisfy legal and court requirements, including OASAS-certified programming.
• Family Support Services Counseling and education for families affected by a member's addiction or mental health condition.
• Peer Advocacy Services Support from Certified Peer Advocates (CRPAs) to assist clients in navigating recovery.
• Anger Management Structured treatment program for individuals needing to address anger-related behavioral issues.
• Parenting Services Counseling and education programs for parents.
• Domestic Violence Services Treatment programs for both perpetrators and survivors of domestic violence.
• LGBTQIA+ Services
• Telehealth Services

Quantifiable outcome

• Digital ticket adoption projected to increase from 15%-16% to 25%-30%

Named customers2 records

Segments2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Partnerships

Two partnerships are on record, tiered core.

• Evey TranscoreChannel Partner/ Reseller/ Distributor · 7 May 2026Third-party operator facilitating the wet lease model for BEST buses. Evey Trans enabled the appointment of Pooja Jadhav as the first woman driver under BEST's wet lease model, with training conducted at BEST's Dindoshi driving centre before attachment to Vikhroli depot for passenger services on automatic electric AC buses.
• ONDC (Open Network for Digital Commerce)coreTechnology or Integration · 21 April 2026Government-backed Open Network for Digital Commerce enabling BEST bus ticketing integration. Commuters can purchase tickets through apps including Google Pay, PhonePe, and Paytm via QR code-based transactions. The integration aligns with a broader effort to bring metro, rail, and bus systems onto a common digital ecosystem, with the ONDC transit network already live in 26 cities.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Caron Treatment Centers: National nonprofit SUD and behavioral health treatment operator with outpatient programming and MAT. Overlaps BEST's outpatient addiction and co-occurring mental health services in the Northeast.
• Recovery Centers of America (RCA): Multi-site, multi-state behavioral health and SUD treatment system with a Long Island location at West Yarmouth/Nassau area. Broader incumbent offering inpatient, residential, and outpatient levels of care that overlap BEST's outpatient footprint.
• Hazelden Betty Ford Foundation: One of the largest nonprofit SUD treatment systems in the U.S., providing outpatient, intensive outpatient, and MAT services. Comparable in evidence-based clinical model and referral partnerships, though broader in scale.
• Talbott Recovery / Origins Behavioral Health: Established outpatient and residential SUD provider offering evidence-based treatment and MAT across multiple sites. Comparable in core outpatient programming and professional clinical staffing model.
• Phoenix House Foundation: Multi-state nonprofit providing outpatient SUD and mental health services including MAT and counseling. Comparable outpatient programming and underserved-population mission; broader geographic footprint.

Emerging players

• Bicycle Health: Virtual-first outpatient MAT (Suboxone) and counseling provider operating in 30+ U.S. states. Overlaps BEST's telehealth MAT services and competes for the same OUD patient population where state regulations allow.
• Workit Health: Telehealth-first SUD provider offering Suboxone induction and online counseling across multiple U.S. states. Comparable in the telehealth + MAT slice of BEST's service mix, and a direct competitor in virtual SUD delivery.
• Mountainside Treatment Center: Outpatient-focused addiction treatment provider emphasizing individualized care, MAT, and co-occurring disorder treatment. Smaller and more regionally concentrated but directly comparable in outpatient care model to BEST.

Direct peers

• Long Island Center for Recovery: Outpatient substance abuse and mental health treatment provider on Long Island offering counseling, MAT, and similar OASAS-aligned programming to BEST; competes head-to-head for Nassau/Suffolk referrals.
• Seafield Center: Long Island-based outpatient and residential substance abuse treatment provider with multiple locations across Nassau and Suffolk counties. Directly comparable in geography, service mix (MAT, counseling, IOP), and payer model to BEST.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/bestoppllc
• Instagraminstagram.com/bestoutpatienttreatment
• LinkedInlinkedin.com/company/b-e-s-t-pllc
• Xtwitter.com/besttx

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about BEST