Telstar

What Telstar does

Telstar Resource Group, Inc., operating as Telstar, is a privately held professional services firm founded in 1991 and headquartered in Miami Beach, Florida, that manages telecommunication network costs on behalf of enterprise and government clients in the USA and Canada. The firm's core offerings are organized around four service lines: Invoice Processing Management (its primary platform, which redirects service provider invoices, validates charges against rates, tariffs, taxes, and contracts, and allocates costs in accordance with each client's financial methodology), Telecommunication Auditing Services (forensic auditing of invoices with sub-modules for Optimization Analysis, Taxes and Surcharges Auditing, and Baseline Projects and Contracts Assessment), Mobile Device and Expense Management (an online portal for ordering, provisioning, and approvals tied to corporate-approved catalogs), and Service Ordering and Provisioning Management (a web-based requisition and tracking system for moves, adds, and changes). Underlying technology is service-led rather than product-led: web-based portals for invoice consolidation and mobile device workflows, an inventory database of network services and facilities for managed accounts, and integration with corporate-approved catalogs and client accounts-payable systems.

Telstar earns revenue through three pricing models: contingency fees on recoveries from auditing engagements, fixed-fee or hourly pricing for baseline projects and contract assessments, and managed-service pricing for ongoing invoice processing and mobile device management. Customer acquisition is sales-led and direct, with Fortune 500 companies, federal, state, and local governments, financial services firms, healthcare systems, and educational institutions as primary segments; named clients include Hewlett Packard, Verizon, Time Warner, and Computer Associates, and disclosed case-study outcomes range from C$2M in annual expense reductions (major Canadian bank) to more than $12M in recoveries and $8M in annual reductions (Fortune 500 technology company), with cumulative client savings exceeding $500M. The firm's competitive position rests on regulatory and tariff interpretation expertise built over four decades of industry involvement by its management, including 30 years at Verizon in engineering, quality control, ordering, provisioning, and billing systems, supported by definitive reference books authored by the founders.

Name

Telstar

Legal name

Telstar Resource Group, Inc.

Website

https://telstarresource.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

1–10 employees

Short description

Telstar Resource Group, Inc. is a privately held professional services firm that audits and manages telecommunication network costs for Fortune 500 companies, governments, healthcare systems, and financial services clients across the USA and Canada under contingency-fee and managed-service pricing models.

Ownership category

akta.pro rank

Product category

Telecom Expense Management

NAICS

All Other Telecommunications (517810)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Invoice Matching & Cost Allocation (3-Way Match, GL Coding, Project/Customer Chargeback) (TLAEAIAG)

Keywords

• Telecom expense management
• Telecom invoice auditing
• Mobile device management
• Telecom billing audit
• Network cost optimization

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Telecommunication Auditing Services: Telstar's primary revenue stream from auditing services is contingency fee-based pricing — the firm identifies billing errors and recovers overcharges/refunds on behalf of clients, earning a percentage of the recovered amounts. This aligns Telstar's incentives with client outcomes.
2. Baseline Projects and Contracts Assessment: Fixed-fee or hourly pricing for developing accurate voice and data usage baselines, physical inventory of voice and data facilities, one-time bill reconciliation, and optimization opportunity identification. Distinct from the contingency fee auditing model.
3. Service Ordering and Provisioning Management: Ongoing management of network service changes, moves, adds, and changes (MACs) billed as part of the Invoice Processing Management engagement or as a standalone managed service.
4. Mobile Device and Expense Management: Ongoing management of mobile and wireless expenditures including invoice auditing, rate plan optimization, help desk services, and Mobile Device Management (MDM) solutions. Billed as a managed service or as part of an integrated invoice processing engagement.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Telstar provides professional services for managing enterprise telecommunication network costs. Its core offering is Invoice Processing Management — redirecting carrier invoices, validating them against rates, tariffs, taxes, contracts, and client-specific criteria, then allocating and itemizing charges per the client's financial methodology. Supporting services include forensic telecom auditing, mobile device and expense management, and service ordering/provisioning management for ongoing moves, adds, and changes.

Product overview

Telstar offers a unified telecommunication cost management platform with four core services: Invoice Processing Management (core offering), Telecommunication Auditing Services (with three sub-modules: Optimization Analysis and Savings Recommendations, Taxes and Surcharges Auditing, and Baseline Projects and Contracts Assessment), Mobile Device and Expense Management, and Service Ordering and Provisioning Management. The company also publishes industry reference books on telecom billing and auditing.

Differentiator

Problem solved

Functional benefit

Products and services

• Invoice Processing Management Core service that manages complex invoice billing structures from multiple telecom service providers by redirecting invoices to Telstar, validating them against rates, tariffs, taxes, special contracts, and client-specific exception criteria, then allocating and itemizing charges per the client's financial methodology for delivery through a consolidated web platform.
• Telecommunication Auditing Services Comprehensive forensic auditing service designed to improve the accuracy of telecommunication network invoices by identifying and eliminating errors in tariff applications, physical inventories, rates, taxes, and surcharges, including physical inspection of network facilities and reconciliation of billed services against actual services delivered.
• Optimization Analysis and Savings Recommendations Identifies cost reduction opportunities and provides savings recommendations within current service provider offerings, including uncovering billed services that do not exist, identifying unused billed items, and reviewing contracts for unapplied areas.
• Taxes and Surcharges Auditing Reviews tax and surcharge accuracy on telecommunications invoices, ensuring correct charges, recovering refund/credit adjustments for overcharges, and maintaining correct billing going forward across local, state, federal, and international services.
• Baseline Projects and Contracts Assessment Helps develop an accurate voice and data usage baseline to judge savings from new contract negotiations, including physical inventory of voice and data facilities, one-time bill reconciliation, and rate comparison assessments.
• Mobile Device and Expense Management Cost management solution for company mobile devices and usage that streamlines ordering, provisioning, and approvals through an online web portal tied to corporate-approved catalogs with integrated approval workflow, supporting both BYOD and corporate-liable device management.
• Service Ordering and Provisioning Management Central point of contact for managing all moves, adds, and changes in network services for inventory management, using electronic service order requisition completed by client requestors via the Internet and electronically routed to Telstar specialists for vendor completion and tracking.

Quantifiable outcome

• Telstar helped a Fortune 500 technology company recover more than $12 million and reduce annual expenses by $8 million.
• +7 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• Calero: Enterprise telecom and SaaS expense management platform that competes directly with Telstar by combining invoice processing, audit, and mobility management for mid-market and Fortune 500 customers, addressing the same TEM use cases as Telstar's invoice processing and auditing services.
• MDSL: International TEM and telecom lifecycle management platform serving global enterprises with invoice management, audit, and inventory services; directly comparable to Telstar's invoice processing management and audit offering.
• Tangoe (Mastercard): One of the largest dedicated telecom expense management software and services platforms, offering invoice processing, audit, and mobile device management to enterprises worldwide; competes directly with Telstar across the same core TEM capabilities.
• BCM One: Provider of managed telecom services, UCaaS, and expense management for enterprises and carriers; adjacent peer whose expense and lifecycle management offerings overlap with Telstar's invoice processing and service ordering management capabilities.
• WidePoint: Publicly traded provider of managed mobility, telecom expense management, and identity services to government and enterprise clients; directly comparable to Telstar's managed telecom expense and mobile device services.
• Sakon: Telecom, SaaS, and mobility spend management platform serving mid-market and enterprise customers with invoice processing, audit, and optimization; closely parallels Telstar's mix of invoice processing management, auditing, and mobile device management.
• Cass Information Systems: Provider of outsourced invoice processing and payables services including telecom and utility bill processing; competes with Telstar in the invoice processing management and telecom bill administration space, particularly for large enterprises.

Broad incumbents

• Granite Telecommunications: Large-scale telecom managed services and expense management provider serving multi-site enterprises; broader incumbent whose telecom bill management and carrier consolidation services partially overlap with Telstar's invoice processing and auditing model.
• KPMG: Big Four professional services firm with a technology-enabled transformation practice that includes telecom cost optimization, carrier contract negotiation, and IT expense advisory for large enterprises; broader incumbent that occasionally competes with Telstar on telecom cost management engagements.

Emerging players

• Avotus: Niche vendor specializing in unified communications and telecom expense management reporting and optimization; emerging player addressing the same expense visibility and optimization use cases as Telstar's auditing and optimization services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/telstar-resource-group-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telstar