Calero Software, LLC

What Calero Software, LLC does

Calero Software is a privately held technology business management company that provides a unified cloud-based platform for managing SaaS, telecom, mobility, and market data expenses across mid-market and enterprise organizations. The platform is built on Azure with an API-first architecture, integrating with 100+ discovery sources (SSO, CASB, endpoint security, ERP/HR/AP/GL feeds, ITSM platforms, and carrier eBonding systems) and exposing proprietary components such as Calero ConnectIQ orchestration engine, Calero Assistant conversational intelligence, and carrier eBonding technology for real-time order tracking and invoice validation. The company serves 3,000+ customers in 100+ countries, managing 5.8M devices and $25B+ in IT spend, with named enterprise customers including Avery Dennison, ODP Corporation, BP, Cushman & Wakefield, Faneuil, OneOK, Philips, NBC Universal, and the Scottish Government.

Calero operates four primary product lines: SaaS Management (Visibility, Control, and Optimize tiers, with a free 3-month freemium trial), Telecom Expense Management, Managed Mobility Services (covering the full device lifecycle from procurement to retirement with international logistics partners), and Market Data Management (specialized for financial institutions managing market data licenses and compliance). Revenue is generated through recurring SaaS subscriptions, managed services fees, and enterprise contracts; pricing is quote-based for enterprise tiers with a publicly disclosed freemium entry point for SaaS Visibility. The company maintains ISO 27001:2022, ISO 27701:2019, and SOC 2 Type II certifications, supporting sale into regulated enterprise and financial services buyers.

Calero goes to market through a hybrid enterprise field-sales motion, a partner-first channel with VARs, MSPs, system integrators, master agents (Telarus, Intelisys, Avant), and technology integration partners (Microsoft Intune, ServiceNow, SAP Ariba, Oracle, Workspace ONE, FactSet, Expand), supplemented by inside sales and a product-led self-serve trial. In 2025, Calero merged with MDSL to consolidate two technology business management leaders under the Calero brand, and is led by CEO Scott Gilbert (formerly COO pre-merger), President & CRO Eric Martorano, COO Nicola Whiting, CFO Darian Hong, and CTO Simon Mendoza. The company holds offices in Rochester (HQ), Phoenix, Waverly, Edinburgh (EMEA HQ), Cannock, Tunbridge Wells, and Hong Kong, with 200+ employees.

Name

Calero Software, LLC

Legal name

Calero Software, LLC

Website

https://calero.com

Company type

Private

Founded year

1994

Operating status

Operating

Short description

Calero Software provides a unified cloud-based technology business management platform for SaaS, telecom, mobility, and market data expense optimization. It serves 3,000+ mid-market and enterprise customers across 100+ countries through direct sales, channel partners, and a freemium SaaS trial.

Ownership category

akta.pro rank

Product category

Technology Expense Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Software Metering & Usage Analytics (BPAEAOAJ)

Keywords

• Telecom expense management
• SaaS management platform
• Mobility lifecycle management
• Market data management
• Technology business management

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D

Revenue model

1. Technology Expense Management Software: SaaS subscription-based platform for telecom, mobility, and SaaS management. Tiers: Visibility (free trial), Control, and Optimize. Revenue from software licenses, platform access, and feature tiers.
2. Managed Technology Services: Managed mobility services including device procurement, lifecycle management, support desk, and mobile expense management. Professional services component for implementation and ongoing governance.
3. Market Data Management: Specialized solution for financial institutions managing market data licenses and compliance. Includes automation and integration services.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Calero Software provides a unified cloud-based technology expense management platform that enables organizations to discover, manage, and optimize spend across SaaS, telecom, mobility, and market data subscriptions. The offering combines SaaS license optimization, telecom expense management (TEM), managed mobility services, and market data inventory and compliance automation into a single platform backed by managed services and AI-powered analytics.

Differentiator

Problem solved

Functional benefit

Brands

• Calero.com: Unified technology management platform for SaaS, mobility, telecom, and market data management

Products and services

• SaaS Management Platform A SaaS management platform that discovers SaaS expenses, uncovers shadow IT, understands application utilization, and provides analytics and license optimization with tiered offerings of Visibility, Control, and Optimize.
• Managed Mobility Services Enterprise mobility lifecycle management covering device procurement, deployment, configuration, tagging, shipping, kitting, activation, support desk, and end-of-life recovery with global logistics partners.
• Telecom Expense Management (TEM) Telecom expense management solution providing order management, usage analysis, invoice auditing, dispute management, and ongoing expense optimization across global telecom estates with eBonding carrier integrations.
• Market Data Management Market data license inventory, compliance, and cost optimization platform tailored for financial institutions, with automated license certification, vendor integrations, and benchmarking services.

Quantifiable outcome

• Full SaaS visibility achieved in 48 hours with actionable insights within days
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration42 records

Feature6 records

Partnerships

Twelve partnerships are on record, tiered strategic and core.

• FactSetstrategicTechnology or Integration · 24 September 2025Market data vendor integration partnership. Leaders from Calero and FactSet share insights on market data vendor integrations, automation, and inventory reconciliation.
• ExpandstrategicTechnology or Integration · 26 June 2025Strategic integration partnership combining Calero's technology management with Expand's benchmarking capabilities. Turns fragmented data into unified, automated intelligence powerhouse.
• AvantcoreChannel Partner/ Reseller/ DistributorChannel partner in Calero's partner program. VAR organization helping clients optimize technology estates with Calero's unified platform.
• IntelisyscoreChannel Partner/ Reseller/ DistributorTechnology distributor and channel partner. Part of Calero's growing partner ecosystem serving mid-market and enterprise customers.
• TelaruscoreChannel Partner/ Reseller/ DistributorMaster agent and technology distributor partner. Enables partners to deliver Calero's technology business management solutions.
• TRG SolutionscoreImplementation/ SI/ Consulting PartnerInternational logistics partner for mobile device lifecycle management. Manages device deployment from procurement to retirement internationally including configuration, tagging, shipping, kitting, and activation.
• ApkudostrategicStrategic or Co-development PartnerSustainability partnership for mobile device recovery and recycling. Partnership enables customers to recover corporate-owned mobile devices while achieving environmental impact goals. Combines cost savings with sustainable business practices.
• Microsoft IntunecoreTechnology or IntegrationUEM integration for unified endpoint management. Provides end users and managers with single-touch capabilities to order, unlock, and locate mobile devices.
• Workspace ONE (AirWatch)coreTechnology or IntegrationUEM integration partner for unified endpoint management capabilities including device ordering, unlocking, and location services.
• ServiceNowcoreTechnology or IntegrationITSM integration partner. Robust integration with HR, AP/GL, and other enterprise systems to unify technology management data.
• SAP AribacoreTechnology or IntegrationProcurement and financial integration. Connects Calero's technology management platform with enterprise procurement and finance systems.
• OraclecoreTechnology or IntegrationEnterprise system integration partner for ERP and financial integration.

Scale indicators7 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Cass Information Systems: Provides Telecom Expense Management and utility/freight bill payment services for enterprises. Cass competes with Calero's core TEM offering for enterprise customers seeking invoice processing and expense management.
• Zylo: SaaS Management Platform peer specializing in SaaS discovery, utilization analytics, and optimization. Zylo targets similar IT, Finance, and Procurement buyers as Calero and competes directly for the SaaS Visibility and Control tier workloads.
• BetterCloud: SaaS management and SaaS operations platform offering discovery, automation, and security workflows. BetterCloud overlaps directly with Calero's SaaS management capabilities and target mid-market/enterprise IT personas.
• MDSL: Former direct competitor in TEM and market data management that merged with Calero in 2025. Pre-merger, MDSL was the closest peer in EMEA market data license management and telecom expense technology.
• Productiv: Direct SaaS Management Platform competitor focused on application usage analytics, license optimization, and renewals. Productiv competes head-to-head with Calero in the SaaS management category where Calero was named a 2026 Gartner Leader.
• Tangoe: One of the longest-standing direct competitors in Telecom and Mobility Expense Management. Tangoe offers TEM, MDM, and SaaS management capabilities very similar to Calero's unified platform, serving many of the same mid-market and enterprise customers.

Broad incumbents

• Apptio (IBM): IBM-owned Technology Business Management platform that overlaps with Calero's SaaS visibility, IT spend analytics, and FinOps positioning. Apptio represents a larger, broader incumbent in the TBM category.
• ServiceNow IT Financial Management: Enterprise platform with IT Financial Management and Technology Business Management modules that increasingly compete with Calero's unified TBM and FinOps functionality. ServiceNow is both an integration partner and indirect competitor.
• SAP Ariba (SAP): Procurement and spend management platform within SAP's broader portfolio. Ariba is integrated with Calero and competes more broadly for technology spend visibility and procurement workflows at large enterprises.

Emerging players

• Torii: Emerging SaaS management platform with strong discovery and automation features. Torii targets the same SaaS Optimization buyer as Calero's Optimize tier and represents a fast-moving challenger in the category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/CaleroMDSL/featured
• Facebookfacebook.com/CaleroCareers
• LinkedInlinkedin.com/company/calero

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Calero Software, LLC