What Truescreen does

Truescreen is a U.S.-based applicant screening provider and a wholly-owned subsidiary of Vertical Screen, Inc., headquartered in Southampton, Pennsylvania, and operating for over 30 years. The company delivers pre- and post-employment background screening services to enterprise and global organizations across three primary use cases: Human Resources & Corporate Security, Educators, and Compliance. Its differentiated offering spans criminal background checks, employment and education verifications, drug screening, electronic fingerprinting through the Fieldprint network (over 2,100 active U.S. collection sites), Form I-9 management via i9Success, E-Verify processing as a USCIS Authorized Employer Agent, vendor screening via myVendorScreen, and student screening including immunization tracking via myRecordTracker. The platform is delivered through the myTruescreen.com client portal and integrated into client HR systems via the ATS Toolbox, an open-architecture integration layer.

The underlying technology stack combines a proprietary background screening platform with rule-based automated adjudication (Report Scoring System), biometric facial recognition for identity verification (Advanced Identity Verification), real-time drug-screening tracking (SpecimenTrack), and harmonized multi-state driving record comparison (MVR Points Leveler). Truescreen maintains an unusually dense certification footprint that includes PBSA accreditation, SOC 2 Type 2, ISO 9001:2015, ISO/IEC 27001:2022, ISO/IEC 27701:2019, ISO 22301:2019, HITRUST i1, PCI DSS Level 4, FBI Channeler status (via sister company Fieldprint), FBI Appendix F certification, and USCIS E-Verify Authorized Employer Agent authorization.

Revenue is generated primarily through transaction-based per-screening fees across background checks, fingerprinting, drug screening, and compliance services, supplemented by recurring compliance subscriptions for I-9, E-Verify, DOT file management, and continuous screening modules. Pricing is not publicly disclosed and is quote-based. Go-to-market is sales-led via direct enterprise field sales supported by an RFP kit, with technical integration delivered through the ATS Toolbox and self-service ordering enabled via the myTruescreen.com portal.

Name

Truescreen

Legal name

Truescreen, Inc.

Website

https://truescreen.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

Truescreen is a U.S. applicant screening provider and subsidiary of Vertical Screen, Inc., offering background checks, electronic fingerprinting, drug screening, E-Verify, I-9 management, and vendor screening to enterprise HR teams, educational institutions, and compliance-focused organizations through its myTruescreen.com portal and ATS Toolbox integrations.

Ownership category

akta.pro rank

Product category

Background Screening Services

NAICS

Investigation and Personal Background Check Services (561611)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Pre-Employment Background Checks & Screening (BPAKAEAA)

akta.pro secondary industries

Criminal Background Checks (National/State/County) (BPACALAA), Fingerprinting & Biometric-Based Checks (BPACALAK), Identity Verification (ID, SSN Trace, KYC-lite) (BPACALAD), Global / International Background Screening (BPACALAI), Employee Verification & Background Check Coordination (BPAAAIAG)

Keywords

• Background screening services
• Applicant screening
• Fingerprinting services
• Employment verification
• Compliance management

Headquarters

HQ city

Southampton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Background Screening Services: Comprehensive pre- and post-employment screening services including criminal background checks, verification services, drug testing, and continuous screening. Revenue is generated through per-screening fees based on the types of checks ordered.
2. Fingerprinting Services: Electronic fingerprinting services through the Fieldprint network with over 2,100 active collection sites, providing FBI criminal history records information processing.
3. Compliance Solutions: I-9 management, E-Verify processing, Form I-9 compliance solutions, and DOT driver qualification file management services.
4. Occupational Health Screening: Drug screening tracking, random program management, and specimen tracking services.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Truescreen provides comprehensive pre- and post-employment applicant screening services — criminal background checks, electronic fingerprinting, drug screening, Form I-9 and E-Verify processing, driving record (MVR) checks, DOT driver qualification file management, vendor screening, and immunization tracking — delivered through its proprietary myTruescreen.com client portal and supported by an ATS Toolbox integration layer that connects to major HR software systems. The Fieldprint network of 2,100+ active electronic fingerprinting sites provides the largest U.S. footprint for identity-related screening. Revenue is generated per screening, per subscription, and per transaction.

Product overview

Truescreen is a comprehensive applicant screening platform offering a portfolio of products centered on the myTruescreen.com portal as the primary access point. The product suite includes specialized solutions for employment screening (background checks, criminal records, driving records), employment eligibility verification (E-Verify, Form I-9 management via i9Success), occupational health services (drug screening with SpecimenTrack and random program management via myRPM, immunization tracking via myRecordTracker), vendor compliance screening (myVendorScreen), and student screening. Additional modules include ApplicationStation for applicant data capture, Report Scoring System for automated decision-making, and Custom Report Configurator for on-demand reporting. The ATS Toolbox provides integration capabilities with HR software systems.

Differentiator

Problem solved

Functional benefit

Brands

• i9Success: A cutting-edge solution designed to revolutionize Form I-9 management process, simplifying compliance, reducing administrative burden, and enhancing accuracy.
• myTruescreen.com
• Fieldprint
• myVendorScreen
• myRecordTracker

Products and services

• myTruescreen.com Secure online client portal providing centralized program management of applicant screening — real-time access to detailed status updates, reports, email notifications, and billing for enterprise and mid-market clients.
• Fieldprint Comprehensive electronic fingerprinting and remote services solution with the largest U.S. network of more than 2,100 active electronic collection sites; provided exclusively by Truescreen and backed by sister company Fieldprint's FBI Channeler status.
• i9Success Form I-9 management solution designed to simplify employment eligibility compliance, reduce administrative burden, and enhance accuracy through an intuitive interface.
• Electronic E-Verify USCIS-authorized E-Verify processing service offered as a Truescreen Authorized Employer Agent — handles the complete E-Verify process on clients' behalf with ordering, tracking, and result viewing via myTruescreen.com.
• ATS Toolbox Configurable, open-architecture integration methodology that connects Truescreen screening services with all major HR software and ATS systems to enable automated report requests and delivery workflows.
• myVendorScreen Centralized online solution that ensures vendors and contingent parties are screened with the same care and diligence as employees, with built-in audit checkpoints.
• myRecordTracker Automated immunization and health record tracking system in which students access a secure online portal to upload, share, and track required documents per institution requirements.
• ApplicationStation Configurable online applicant data capture tool that maximizes applicant experience while collecting required information and feeding it directly into the report ordering process.
• ApplicationStation Student Edition Secure online system that lets students easily enter all information required to perform a background check.
• SpecimenTrack Real-time drug screening chain-of-custody tracking documenting every step from appointment through collection through lab receipt for each applicant.
• myRPM Full-service random drug screening program management providing secure testing pool uploads, dashboard-style tracking, and 24/7/365 oversight of random testing programs.
• myDQF Electronic management, storage, and tracking of DOT-required Driver Qualification Files to keep carriers compliant and prepared for DOT audits.
• Report Scoring System Automated decision-making tool that captures client-specific adjudication criteria and applies them systematically to screening reports for faster, more consistent decision-making.
• MVR Points Leveler Driving record comparison tool that consistently compares motor vehicle reports across all 50 U.S. states, providing harmonized MVR histories for nationwide applicants.
• Applicant Services Dedicated applicant support team that ensures applicants receive high levels of service and care during data collection and clarification processes throughout the screening workflow.
• Custom Report Configurator Easy-to-use report wizard allowing clients to create and run customized management reports on demand, 24/7/365.

Quantifiable outcome

• 99% client retention rate
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

One partnership is on record.

• Vertical Screen, Inc.coreOthersVertical Screen, Inc. is the parent company of Truescreen, Inc. Truescreen operates as a subsidiary under Vertical Screen's corporate umbrella, sharing resources, leadership, and strategic direction. Vertical Screen also owns Certiphi Screening, Inc. and Business Information Group, Inc. as subsidiaries.

Scale indicators6 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Checkr: Checkr is an AI-native background screening platform focused on speed, developer APIs, and modern gig-economy/internet-economy clients. It competes with Truescreen for enterprise HR buyers and is pushing the industry toward faster, more automated screening.
• Accurate Background: Accurate Background is a US-based background screening provider offering criminal checks, verifications, drug testing, and integrated HR platform solutions — competing with Truescreen across mid-market and enterprise HR customers.
• Certiphi Screening: Certiphi Screening is a sister company under Vertical Screen, Inc. providing healthcare-specific and general employment background screening — a direct peer operating in the same corporate family with overlapping products and channels.
• HireRight Holdings: HireRight is a global provider of background screening, drug testing, and workforce solutions serving multinational enterprises — a direct competitor to Truescreen across background checks, fingerprinting, and compliance screening.
• Sterling (Sterling Check Corp.): Sterling is a publicly traded global background screening provider offering criminal background checks, identity verification, drug testing, and onboarding solutions to enterprise clients — directly competing with Truescreen across the same product categories and customer base.
• First Advantage Corporation: First Advantage is a publicly traded global background screening company offering employment background checks, identity verification, and compliance services — directly comparable to Truescreen in product scope and enterprise customer focus.

Broad incumbents

• Pinkerton (Corporate Risk): Pinkerton is a global investigations and security services firm offering background screening alongside guarding, consulting, and risk management — adjacent competitor to Truescreen for enterprise corporate-security buyers.
• IntelliCorp (a Verisk business): IntelliCorp provides background screening as part of Verisk's analytics portfolio, serving HR, education, and volunteer screening — competing with Truescreen particularly in education and volunteer screening segments.
• Kroll Background Screening: Kroll offers background screening as part of a broader risk and investigations practice covering due diligence, cyber, and compliance — competing with Truescreen for enterprise screening buyers while serving as a wider-portfolio risk advisory firm.

Emerging players

• InfoMart: InfoMart is a US background screening provider known for identity verification and criminal checks, often focused on specific verticals — a partially overlapping peer competing with Truescreen in mid-market screening use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/truescreen-inc

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Truescreen