Keyzapp
Keyzapp is a UK-based, founder-owned SaaS platform that provides cloud-based key management with NFC contactless fobs for six property verticals including real estate, facilities, social housing, security, short-stay lets, and block management across the UK, Europe, North America, and Asia-Pacific.
- Company typePrivate
- Founded2014
- HeadquartersDorchester, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Keyzapp does
Keyzapp is a UK-based, founder-owned SaaS company that provides a cloud-based key management platform for the property industry, trading as Zapp Innovation Ltd. Its product combines proprietary NFC contactless smart fobs and stickers with a web-based tracking platform accessible via phone, PC/Mac (through a Reader and Companion software), and a dedicated self-service Kiosk. The system logs every key movement in real time, builds full audit trails, supports Google-like search across properties/keys/people, and automates late-key chasing via SMS notifications. Underlying technology is a transactional cloud database with property API and webhooks for integration, rather than AI-driven intelligence.
The company serves six distinct property verticals: Real Estate & Letting Agents, Facilities & Buildings, Security & Guarding Teams, Social Housing & Local Authorities, Short Stay & Holiday Lets, and Block Management. It generates revenue through three streams: monthly SaaS subscriptions tiered by customer segment (Basic £39/month for agents; Standard £50/month for facilities; bespoke enterprise contracts), unit-priced hardware sales (fobs from £0.39, readers from £35, kiosks from £600), and separate professional services for training, installation, and integration. The go-to-market is sales-led with 'Book a demo' and 'Get a quote' CTAs, supported by SEO-optimised vertical landing pages and a direct sales motion across UK/Ireland, Mainland Europe, North America, and Asia-Pacific regional login portals.
The company is privately held by three co-founders (Tim Hill as CEO, William Hill as COO, Grant Hyslop as CTO), operates with approximately 12 staff across offices in Amersham, Dorset, and Oxfordshire, and has no disclosed external institutional investment. As of the latest data it serves 802 customer offices and 18,987 active users managing 356,168 keys globally, with no acquisitions, funding rounds, or restructuring activity disclosed.
Keyzapp firmographics
Firmographics- Name
- Keyzapp
- Legal name
- Zapp Innovation Ltd.
- Website
- https://keyzapp.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Keyzapp is a UK-based, founder-owned SaaS platform that provides cloud-based key management with NFC contactless fobs for six property verticals including real estate, facilities, social housing, security, short-stay lets, and block management across the UK, Europe, North America, and Asia-Pacific.
- Ownership category
- akta.pro rank
Keyzapp industry classification
Industry- Product category
- Key Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Smart Lock Software Platforms & Mobile Apps (Access Control SaaS) (HSAHAEAG)
- akta.pro secondary industry
- Remote Access, Guest & Temporary Credential Management (Airbnb/Short-Term Rental) (HSAHAEAF)
Keywords
Where Keyzapp is headquartered
LocationHeadquarters
- HQ city
- Dorchester
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Keyzapp business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Subscription Services: Monthly subscription fees based on active property count or key sets managed. Pricing tiers for different customer segments (Agency, Facilities, Security). Additional charges for extra properties/keys beyond base allocation.
- Hardware Sales: One-time hardware sales including smart fobs (PVC and Epoxy), smart stickers, NFC readers, and kiosks. Can be customized with company branding.
- Consulting Services: Professional services including training, installation, integration, and onboarding. Typically performed remotely but can be on-site. Fees charged separately from subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic - Estate & Letting Agents |
| Subscription | Monthly | Professional - Estate & Letting Agents |
| Subscription | Monthly | Standard - Facilities & Buildings |
| Subscription | Multi-year contract | Enterprise - All Segments |
| Unit Pricing | Pay-as-you-go | Equipment - Smart Fobs |
| Unit Pricing | Pay-as-you-go | Equipment - Readers & Kiosks |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Keyzapp product offering
Product offeringCore offering
Keyzapp sells a cloud-based key management SaaS platform for businesses managing large numbers of physical keys, paired with proprietary NFC contactless smart fobs, smart stickers, USB readers, and self-service kiosks. The platform enables users to issue, return, and track keys in seconds via a tap on a phone, PC/Mac reader, or kiosk; logs every transaction in real-time; automatically chases overdue keys; and provides audit trails, Google-like search, and integrations with property CRMs via API and webhooks. Hardware (fobs from £0.39, readers from £35, kiosks from £600) is sold alongside monthly subscriptions tiered by vertical.
Product overview
Keyzapp is a cloud-based key management platform offered as a unified SaaS solution. The core product is the Keyzapp Platform, a web-based system accessible via PC/Mac, phone, and kiosk interfaces. The platform integrates with hardware components including Smart Fobs (PVC and Epoxy variants), Smart Stickers, a Keyzapp Reader, and a self-service Keyzapp Kiosk. Keyzapp Companion is a Windows desktop application for reader connectivity. The system is priced via subscription tiers (Basic from £39/month for estate agents, Standard from £50/month for facilities) with additional hardware purchases. Regional access is available through regional login portals for UK/Ireland, Europe, North America, and Asia Pacific.
Differentiator
Problem solved
Functional benefit
Brands
- Keyzapp Companion: Desktop application that makes the Keyzapp reader work on a Windows PC. Simply download and run the installer.
Products and services
- Keyzapp Platform Cloud-based key management platform accessible via web-based applications for PC/Mac, phone, and kiosk. Records every key transaction in real-time with scan, search, and alert capabilities for estate agents, letting agencies, facilities, security, social housing, short-stay, and block management operators.
- Keyzapp Companion Windows PC desktop application that enables the Keyzapp Reader to work on desktop computers. Users download and run the installer to connect the reader hardware to the cloud platform.
- Smart Fobs (PVC and Epoxy variants) Contactless smart fobs embedded with NFC chips for key identification and tracking. Available in basic and custom-branded versions in PVC and epoxy-coated slim formats, priced from £0.39 per unit and upward.
- Smart Stickers Square 19mm smart stickers with NFC technology for tagging keys and small assets such as radios or cameras.
- Keyzapp Reader Hardware device for transmitting information from Smart Fobs or ID Cards to the Keyzapp Platform, priced from £35.
- Keyzapp Kiosk Dedicated self-service device for managing keys at the cabinet, supporting wall mounting or desk stand, priced from £600.
- ID Cards ID cards provided by Keyzapp to enable users to log into the Keyzapp Platform via tapping at readers or kiosks.
- Consulting Services (Onboarding, Training, Integration) Professional services including onboarding, training, installation, and customer integration. Typically delivered remotely but available on-site, with fees charged separately from the subscription.
Quantifiable outcome
- Keys managed reduced from 30 to 5 minutes per day recording time
- +3 more outcomes
Companies that use Keyzapp
Customer profileNamed customers12 records
Segments7 records
Ideal customer profiles6 records
Keyzapp technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature6 records
Keyzapp partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Integrated Property Software PartnerscoreKeyzapp integrates with leading property CRMs and property management software including Acquaint CRM, Street, and other property management systems. The integrations allow seamless key management within existing property workflows. Additional integrations available via API and webhooks.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
Keyzapp competitors and assessment
Company assessmentOthers
- Street Group: UK property software platform for estate and letting agents and one of Keyzapp's named integration partners. Strategic partner rather than competitor, but sits in the same property-software ecosystem and influences which key-management workflows customers standardize on.
- Codelocks: UK-based manufacturer of mechanical and electronic keyless locks serving commercial, residential, and facilities markets. Competes more at the lock hardware layer but targets overlapping customer segments.
- Salto Systems: Global provider of electronic access control solutions for commercial, hospitality, and residential markets. A broader access-control incumbent touching some of the same property and facility customers.
Emerging players
- RemoteLock: Cloud-based access control platform focused on vacation rentals, multifamily, and self-storage operators. Overlaps with Keyzapp in short-stay and property credentials, although goes after smart-lock integration rather than physical key tracking.
- igloohome: Smart lock and PIN-based access solutions for short-term rentals, residential, and facilities. Indirect peer addressing similar customer pain points (key handover, guest access) via a lock-vs-key-tracking approach.
Broad incumbents
- Traka (ASSA ABLOY): Established key management cabinet and software provider, now part of ASSA ABLOY, selling into enterprise, facilities, and security customers globally. Larger incumbent with overlapping functionality in key tracking, audit trails, and access governance.
- Morse Watchmans: US-headquartered maker of electronic key management systems (KeyWatcher) widely deployed in security and facilities operations. Mature enterprise player with broader portfolio across asset and key control.
- KeySecure / KeyWatcher by ASSA ABLOY: Range of enterprise key management solutions under the ASSA ABLOY umbrella, offering cabinets and software for security-sensitive environments. Adjacent incumbent focused on larger corporate/security accounts.
Direct peers
- KeyNest: UK key exchange and management service with smart kiosks and an app for short-stay rentals and property managers. Competes head-on in the short-let and property-management verticals with hardware-mediated key handover.
- Keytracker: UK-based provider of electronic key management systems with smart fobs and cabinets serving estate agents, facilities, and security teams. Closest direct competitor, targeting the same property verticals with a very similar fob + cloud platform model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Keyzapp social profiles
Digital presenceKeyzapp compliance and trust
Trust signalCompliance2 records
Keyzapp financial estimates
Financial estimateRevenue estimate
Valuation estimate
Keyzapp leadership team
Management profileNumber of profiles
Profiles10 records
Keyzapp funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Keyzapp M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Keyzapp
What does Keyzapp do?
Keyzapp sells a cloud-based key management SaaS platform for businesses managing large numbers of physical keys, paired with proprietary NFC contactless smart fobs, smart stickers, USB readers, and self-service kiosks. The platform enables users to issue, return, and track keys in seconds via a tap on a phone, PC/Mac reader, or kiosk; logs every transaction in real-time; automatically chases overdue keys; and provides audit trails, Google-like search, and integrations with property CRMs via API and webhooks. Hardware (fobs from £0.39, readers from £35, kiosks from £600) is sold alongside monthly subscriptions tiered by vertical.
Is Keyzapp a public or private company?
Keyzapp is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Keyzapp founded?
Keyzapp was founded in 2014. It employs 1 to 10 people.
Where is Keyzapp based?
Keyzapp is headquartered in Dorchester, United Kingdom, in the Europe region.
How does Keyzapp make money?
Three revenue lines are on record. Subscription Services are the primary driver. The others are hardware Sales and consulting Services.
Who are Keyzapp's main competitors?
Others on record are Street Group, Codelocks and Salto Systems. Emerging players are RemoteLock and igloohome. Broad incumbents are Traka (ASSA ABLOY), Morse Watchmans and KeySecure / KeyWatcher by ASSA ABLOY. Direct peers are KeyNest and Keytracker.
Does Keyzapp have an API?
Yes. Keyzapp offers a property API and webhooks for integrating with customer tech stacks. The Terms of Service reference APIs that may not be available at all times. Webhooks and property API can be used to integrate further with your tech stack.
What industry is Keyzapp in?
Keyzapp's product category is Key Management Software. Its primary akta.pro industry code is HSAHAEAG, Smart Lock Software Platforms & Mobile Apps (Access Control SaaS), with a secondary code of HSAHAEAF, Remote Access, Guest & Temporary Credential Management (Airbnb/Short-Term Rental). Its NAICS code is 5182 and its SIC code is 7370.