iSy TEk
iSy TEk is a Colombian managed services provider headquartered in Bogotá that resells, implements, and supports Zoho and ManageEngine enterprise software, supplemented by complementary security, backup, and communications tools, for enterprises, mid-market firms, SMBs, and home users across Colombia.
- Company typePrivate
- Founded2011
- HeadquartersBogotá, Colombia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What iSy TEk does
iSy TEk (legal entity iSy TEk SAS) is a Colombian managed services provider (MSP) and IT engineering firm founded in 2011 and headquartered in Bogotá at Calle 25B # 69C-80. The company operates a hub-and-spoke model anchored on its status as the official Zoho Consulting Partner and ManageEngine representative for Colombia, through which it resells, implements, and supports the Zoho suite of 40+ cloud applications and the ManageEngine ITOM/ITSM product family (ServiceDesk Plus, Desktop Central, OpManager, EventLog Analyzer, and others). Around these two platforms, iSy TEk has assembled a complementary portfolio of security, backup, communications, and productivity tools including Teramind (insider threat monitoring), Bitdefender (endpoint security), Fortinet (network security), IDrive (online backup), Foscam (video surveillance), Vendty (POS), Site24x7 (cloud monitoring), and the in-house sub-brand iSy-Call (VoIP/SIP trunking).
The firm's revenue model is primarily subscription-recurring through software licensing and managed services contracts, supplemented by non-recurring professional services for consulting, implementation, training, and customization. Customer segments span large enterprises, mid-market companies, small businesses, independent professionals, and home users in Colombia, addressed through direct enterprise sales, channel partnerships with Zoho and ManageEngine, a self-service support portal at ac.isytek.co, and marketing channels including the company website, blog, social media, webinars, in-person seminars, email, and SMS marketing. MECP-certified engineers staff the centralized remote monitoring and management (RMM) operations.
The firm has no institutional investors, no disclosed funding rounds, and no published revenue figures. Geographic scope is described as Colombia-domestic for channel operations with a stated LATAM market designation, and sub-brands include iSy-Call (VoIP) and miTienda (online store). The business is positioned as an integrator and reseller of third-party enterprise software rather than a developer of proprietary technology, with its competitive position resting on local presence, vendor authorizations, and certified engineering credentials rather than proprietary IP.
iSy TEk firmographics
Firmographics- Name
- iSy TEk
- Legal name
- iSy TEk SAS
- Website
- https://isytek.co
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- iSy TEk is a Colombian managed services provider headquartered in Bogotá that resells, implements, and supports Zoho and ManageEngine enterprise software, supplemented by complementary security, backup, and communications tools, for enterprises, mid-market firms, SMBs, and home users across Colombia.
- Ownership category
- akta.pro rank
iSy TEk industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Management Consulting Services (54161)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), IT Service Desk & End-User Support (L1/L2) (BPAAACAA)
Keywords
Where iSy TEk is headquartered
LocationHeadquarters
- HQ city
- Bogotá
- HQ country
- Colombia
- HQ region
- Latin America
Offices1 record
Markets served
iSy TEk business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed services revenue through remote monitoring and management (RMM) of client IT infrastructure, security services, and ongoing support contracts
- Software Licensing - Zoho: Resale and licensing of Zoho cloud applications suite including Zoho One, Workplace, CRM, and other business applications to Colombian clients
- Software Licensing - ManageEngine: Resale and licensing of ManageEngine IT management tools for ITSM, ITOM, endpoint management, and security
- Professional Services: Consulting, implementation, training, and customization services for Zoho and ManageEngine deployments
- Cloud Services: Cloud-based services including web hosting, email hosting, backup solutions, and other SaaS offerings
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
iSy TEk product offering
Product offeringCore offering
iSy TEk is a Colombian managed services provider (MSP) and IT engineering firm that delivers remote monitoring and management (RMM) of client IT infrastructure from its Bogotá operations center. As the official Zoho Consulting Partner and ManageEngine representative for Colombia, the company licenses, implements, and supports the Zoho cloud application suite and ManageEngine IT management suite (ServiceDesk Plus, Desktop Central, OpManager, etc.) for Colombian businesses. It complements these platforms with resale of Teramind, Bitdefender, IDrive, Fortinet, and Foscam products, plus professional services including consulting, network engineering, training, and IT outsourcing.
Product overview
iSy TEk is a Colombian managed services provider (MSP) and technology consulting company headquartered in Bogotá that operates primarily as a reseller and implementation partner for third-party enterprise software platforms rather than developing proprietary products. The company's core portfolio consists of two major platforms: the Zoho Suite (40+ integrated cloud applications for CRM, productivity, and business process automation) and the ManageEngine IT management suite (including ServiceDesk Plus for ITSM, Desktop Central for endpoint management, OpManager for network monitoring, and security tools like EventLog Analyzer and Log360). Beyond these platforms, iSy TEk resells and implements complementary solutions including Teramind (employee monitoring), Bitdefender (antivirus), Fortinet (network security), IDrive (online backup), Foscam (video surveillance), and Vendty (point of sale). The company supplements product resale with professional services including managed IT services (RMM), network engineering, IT outsourcing, web/cloud hosting, digital marketing (SMS and email), and technology training. The offering architecture is a hub-and-spoke model where Zoho and ManageEngine serve as the primary platforms, with security, backup, communication, and productivity tools positioned as integrated components, all supported by consulting, implementation, and managed services.
Differentiator
Problem solved
Functional benefit
Brands
- iSy-Call: Cloud-based phone system service
- miTienda
Products and services
- Managed IT Services (MSP/RMM)
Companies that use iSy TEk
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles3 records
iSy TEk technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
iSy TEk partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Zoho CorporationcoreiSy TEk is a Zoho Consulting Partner for Colombia, specializing in customization, integration, and implementation of Zoho's suite of 40+ cloud applications. They provide sales, training, and first-tier customer support for Zoho products including Zoho One, Workplace, CRM, and other business applications.
- ManageEngine (Zoho Corporation subsidiary)coreOfficial ManageEngine representatives in Colombia for licensing, installation, support and training. iSy TEk has MECP (ManageEngine Certified Professional) engineers and provides managed services using ManageEngine tools including ServiceDesk Plus, Desktop Central, OpManager, and others.
- TeramindminorSales and support channel for Teramind employee monitoring and insider threat detection platform in Colombia. Teramind is an award-winning platform for detecting, recording and preventing malicious user behavior.
- IDriveminorRepresents IDrive online backup solution for home users, independent businesses, small companies, and corporations in Colombia. Provides disaster recovery and business continuity services.
- BitdefenderminorReseller of Bitdefender antivirus solutions, recognized as the world's best antivirus solution. Provides PC security solutions for business and home users.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
iSy TEk competitors and assessment
Company assessmentBroad incumbents
- Accenture Colombia: Accenture operates a large Colombian delivery and consulting practice covering cloud transformation, ITSM, and managed services. It is the largest scaled competitor in the Colombian enterprise IT services market.
- Logicalis Colombia: Logicalis is a global IT services and managed services provider with operations across Latin America. It competes for Colombian enterprise IT infrastructure and managed services contracts and represents the scaled incumbent model iSy TEk aspires toward.
- ManageEngine (Zoho subsidiary): ManageEngine is the IT management platform vendor iSy TEk represents in Colombia. As the upstream vendor of ServiceDesk Plus, Desktop Central, and OpManager, it shapes the demand for iSy TEk's ITSM implementation and managed services.
- Globant Colombia: Globant has a significant Colombian presence delivering digital transformation and managed IT services. It represents the larger, software-engineering-heavy incumbent that competes for the same enterprise digital transformation spend.
- Zoho Corporation (direct partner comparison): Zoho is the parent platform vendor whose 40+ app suite iSy TEk resells and implements. Relevant as a broad incumbent defining the channel economics and product roadmap that iSy TEk's managed services depend on.
Direct peers
- Tekus Colombia: Tekus is a Colombian managed services provider offering cloud, infrastructure, and IT operations support to enterprise clients in Colombia and Latin America. Direct peer based on overlapping MSP/managed services offerings in the same Colombian market.
- Datatech Colombia: Datatech is a Colombian IT consulting and managed services firm similar in size and profile to iSy TEk, providing a direct comparison for small-to-mid market Colombian MSPs and Zoho/ManageEngine-aligned partners.
- Sisteco (Colombia IT services): Sisteco is a Colombian IT services and consulting firm offering similar infrastructure, managed services, and consulting capabilities to mid-market and enterprise clients in Colombia.
Regional players
- TIVIT (LATAM regional MSP): TIVIT is a major Latin American managed services and IT infrastructure provider with regional reach across Brazil and neighboring markets. Comparable as a scaled LATAM MSP that could expand into Colombia to compete with iSy TEk's mid-market segment.
- Avantel / Infinitum (LATAM regional MSPs): Several LATAM-focused MSPs and telco-affiliated IT services firms compete in the Colombian market for managed cloud and infrastructure work, providing regional context for iSy TEk's go-to-market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
iSy TEk social profiles
Digital presenceiSy TEk financial estimates
Financial estimateRevenue estimate
Valuation estimate
iSy TEk leadership team
Management profileNumber of profiles
iSy TEk funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iSy TEk M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iSy TEk
What does iSy TEk do?
iSy TEk is a Colombian managed services provider (MSP) and IT engineering firm that delivers remote monitoring and management (RMM) of client IT infrastructure from its Bogotá operations center. As the official Zoho Consulting Partner and ManageEngine representative for Colombia, the company licenses, implements, and supports the Zoho cloud application suite and ManageEngine IT management suite (ServiceDesk Plus, Desktop Central, OpManager, etc.) for Colombian businesses. It complements these platforms with resale of Teramind, Bitdefender, IDrive, Fortinet, and Foscam products, plus professional services including consulting, network engineering, training, and IT outsourcing.
Is iSy TEk a public or private company?
iSy TEk is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iSy TEk founded?
iSy TEk was founded in 2011. It employs 11 to 50 people.
Where is iSy TEk based?
iSy TEk is headquartered in Bogotá, Colombia, in the Latin America region.
How does iSy TEk make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are software Licensing - Zoho, software Licensing - ManageEngine, professional Services and cloud Services.
Who are iSy TEk's main competitors?
Broad incumbents on record are Accenture Colombia, Logicalis Colombia, ManageEngine (Zoho subsidiary), Globant Colombia and Zoho Corporation (direct partner comparison). Direct peers are Tekus Colombia, Datatech Colombia and Sisteco (Colombia IT services). Regional players are TIVIT (LATAM regional MSP) and Avantel / Infinitum (LATAM regional MSPs).
Does iSy TEk have an API?
No public API is recorded for iSy TEk.
What industry is iSy TEk in?
iSy TEk's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 54151 and its SIC code is 7370.