SISTECO Guatemala

Name

SISTECO Guatemala

Legal name

Sisteco, S.A.

Website

https://sisteco.biz

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

SISTECO Guatemala is a privately held Guatemalan systems integrator founded in 1989 that delivers multi-vendor IT infrastructure, network security, virtualization, storage, and managed services to mid-sized and large enterprises across Central America.

Ownership category

akta.pro rank

Headquarters

HQ city

Guatemala City

HQ country

Guatemala

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hardware Sales: Sale of IT hardware including servers (Dell, HP, Lenovo), storage systems (NetApp, QNAP, HP), networking equipment (Cisco, Fortinet, HP, Ubiquiti), security appliances (Fortinet Fortigate, Sophos, Eset), and power protection (APC/Schneider Electric). Revenue generated from one-time product sales to enterprise customers.
2. Professional Services: Technical services including installation, configuration, ongoing maintenance, and support for all delivered solutions. Services backed by certified engineering team with expertise across multiple platforms.
3. Training and Education: Certification courses delivered by certified engineers covering Fortinet, Cisco, Citrix, VMware, NetApp, Linux, Active Directory, Solaris, Veeam, and other platforms. Courses include hands-on labs, reference materials, certificates, and coffee breaks.
4. Outleasing: Innovative technology leasing service combining outsourcing and operating lease elements. Monthly subscription fee includes equipment financing, insurance, maintenance, health checks, 24/7 support, parts/replacements, and advisory services. Optional purchase at end of term.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

SISTECO Guatemala is an IT systems integrator that resells and deploys enterprise hardware and software from leading vendors (Fortinet, Cisco, Dell, HP, Lenovo, VMware, Citrix, NetApp, QNAP, ESET, Sophos, APC, Veeam, Ubiquiti) and provides the associated professional services (installation, configuration, maintenance, training, and 24/7 support). It complements these offerings with a proprietary Outleasing service that bundles IT equipment with insurance, preventive/corrective maintenance, health checks, and 24/7 support under a monthly subscription.

Product overview

SISTECO is a systems integrator offering a best-of-breed product portfolio alongside comprehensive professional services. The product offering spans servers (Dell Poweredge, HP ProLiant, Lenovo), network security (Fortinet Fortigate firewalls, Eset, Sophos), virtualization (Citrix, VMware), networking (Cisco, HP, Ubiquity), storage (NetApp, QNAP Turbo NAS, HP, Synology), backup solutions (Veeam, Unitrends, Backup Exec), and power protection (APC/Schneider Electric). These products are complemented by professional services including supported platforms, service level agreements, training courses, and an innovative Outleasing service that combines technology leasing with comprehensive support. Founded in 1989, SISTECO serves the Central American market with over 2,800 clients, focusing on medium and large enterprises.

Differentiator

Problem solved

Functional benefit

Brands

• SISservice: Technical support and engineering team providing post-sale support services including maintenance, certifications, and 24/7 hotline support.

Products and services

• Enterprise IT Hardware and Software Resale
• Outleasing Service

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

15 partnerships are on record, tiered core and minor.

• Intcomex GuatemalacoreChannel Partner/ Reseller/ DistributorLocal Guatemala distributor providing supply chain and distribution for IT products. Located at Parque Industrial las Tunas, Lote 6 A Zona 4 Mixco. Primary commercial reference for SISTECO's procurement operations.
• TecnoBodegaminorChannel Partner/ Reseller/ DistributorLocal Guatemala technology distributor at 0 Avenida 23-13 Zona 17, Calzada La Paz. Commercial reference for product distribution.
• ConectividadminorChannel Partner/ Reseller/ DistributorLocal Guatemala connectivity and technology solutions provider at 3av 10-90 Zona 9, Ciudad de Guatemala. Commercial reference for networking and connectivity solutions.
• Synnex Westcon-ComstorecoreChannel Partner/ Reseller/ DistributorInternational distributor based in Miramar, FL (3350 SW 148th Avenue, Suite 401, Miramar, FL 3302). Key international commercial reference and distribution partner for SISTECO's supply chain operations.
• TechData CorporationcoreChannel Partner/ Reseller/ DistributorInternational technology distributor at 5350 Tech Data Dr, Clearwater, FL 33760. Major global IT distributor providing broad product access for SISTECO's operations.
• Ingram Micro Miami Export DivisioncoreChannel Partner/ Reseller/ DistributorInternational distributor at 2000 NW 84th Ave, Miami, FL 33122, United States. Key export partner enabling SISTECO's access to global IT products and manufacturers.
• FortinetcoreTechnology or IntegrationPrimary security vendor providing FortiGate firewalls, FortiAP wireless, FortiMail, FortiAnalyzer, and FortiManager solutions. SISTECO offers complete Fortinet solutions including sales, installation, configuration, and ongoing support with certified engineers.
• CiscocoreTechnology or IntegrationMajor networking vendor providing switches, routers, and unified communications systems. SISTECO provides Cisco switching and routing solutions as part of their networking portfolio.
• VMwarecoreTechnology or IntegrationVirtualization platform partner providing vSphere, ESX, and virtualization solutions. SISTECO offers VMware virtualization including servers, applications, and desktops.
• CitrixcoreTechnology or IntegrationVirtualization partner providing XenApp, XenServer, XenDesktop, and Netscaler. SISTECO offers Citrix virtualization solutions and certification training.
• NetAppcoreTechnology or IntegrationStorage solutions partner providing FAS2000 and FAS3000 series storage systems with Data ONTAP. SISTECO offers NetApp storage solutions and training.
• HP/HPEcoreTechnology or IntegrationMajor hardware vendor providing servers (Proliant), storage, networking, and printing solutions. SISTECO distributes complete HP/HPE product line.
• DellcoreTechnology or IntegrationServer and storage vendor providing Dell PowerEdge rack servers and Dell-EMC storage solutions. SISTECO distributes Dell hardware.
• LenovocoreTechnology or IntegrationServer vendor providing Lenovo servers. SISTECO distributes Lenovo server solutions as part of their comprehensive hardware portfolio.
• QNAPcoreTechnology or IntegrationStorage vendor providing Turbo NAS enterprise storage solutions. SISTECO offers QNAP storage with support and training including QuTS certification.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Ingram Micro: Global IT distributor and supply chain partner that SISTECO relies on for product access (Ingram Micro Miami Export). Operates adjacent to SISTECO as a wholesale partner rather than a direct integrator competitor.
• TD SYNNEX: One of the world's largest IT distributors (formed from Tech Data + SYNNEX) supplying hardware, software, and integrator enablement globally. SISTECO sources from TD SYNNEX/Tech Data; comparable as a broader market channel rather than direct competitor.
• Cirion Technologies: Major LATAM provider of data center, network, and security services for enterprises and carriers. Overlaps with SISTECO on networking, infrastructure, and managed services but at much larger scale and broader portfolio including cloud and connectivity.
• SoftwareONE: Global software and cloud licensing/services provider with growing LATAM presence, helping enterprises procure and manage multi-vendor technology stacks. Comparable to SISTECO in multi-vendor enterprise IT services and managed procurement, but with much broader geographic reach.
• Logicalis: Global systems integrator with deep LATAM presence offering network security, virtualization, and managed services across enterprise customers. Comparable to SISTECO in core solution areas (Cisco, Fortinet-style networking, data center) but at vastly larger scale and broader geographic footprint.

Regional players

• Intcomex: LATAM IT distribution and value-added services company headquartered in Miami with strong Central American presence. Functions partly as SISTECO's distributor and partly as a competitor in the integrator/reseller space with overlapping vendor portfolio.
• Grupo DICOMA: Central American IT distribution and solutions company serving enterprise customers across the region with networking, security, and computing products. Overlaps with SISTECO's vendor portfolio and target customer base in adjacent Central American markets.

Direct peers

• GBM (Grupo GBM): Guatemala-headquartered IT solutions provider offering enterprise infrastructure, software, and services across Central America. Most direct geographic and offering overlap with SISTECO, competing for the same mid-market and enterprise customers with similar vendor portfolios.
• Grupo IFX Networks: LATAM-focused IT managed services and network solutions provider serving enterprise and carrier customers across the region. Comparable in network/security delivery and managed-services orientation, but operates across more LATAM geographies than SISTECO.

Emerging players

• PuntoNet: Regional LATAM IT/telecom and enterprise services provider with comparable mid-market enterprise orientation. Less direct overlap than the top peers but relevant as a regional integrator benchmark for Central/South American enterprise IT services delivery.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/sisteco

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SISTECO Guatemala