Dotykacka
Dotykačka is a Czech Android-based point-of-sale software and hardware provider serving SMBs in gastronomy, retail, and services across Central Europe, bundling touchscreen terminals, cloud remote management, and its own Dotypay payment processing across 30,000+ customer locations.
- Company typePrivate
- Founded2014
- HeadquartersSmíchov, Czechia
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Dotykacka does
Dotykačka ČR s.r.o. is a Czech point-of-sale software and hardware provider for small and medium-sized businesses in gastronomy, retail and services. Its core product is an Android-based touchscreen POS application marketed as offering 75+ integrated tools covering table management, mobile waiter ordering, kitchen routing, inventory and warehouse management, reservations, loyalty programs, online ordering and attendance tracking. The company sells proprietary hardware — the 5.5" MOBILNÍ and Platební (combined POS/payment), 10" UNIVERZÁLNÍ and 15.6" KOMPLETNÍ terminals — alongside barcode scanners, receipt printers and accessories, and bundles a proprietary payment-terminal sub-brand, Dotypay, which captures transaction-fee revenue on top of subscription software licensing. Three license tiers (SNADNO from ~500 CZK/yr, NAPLNO from ~1,010 CZK/yr, NEOMEZENĚ from ~16,626 CZK/yr at monthly billing) unlock progressively more features, with a 15% annual prepay discount and free EET 2.0 functionality from January 2027.
The business operates a hybrid product-led and sales-led go-to-market: customers can self-onboard via the e-shop, download trial apps and consult online manuals, while larger accounts receive on-site consultations, migration assistance and dedicated account managers. Distribution combines direct e-commerce, an inside-sales infoline, field sales and certified integration partners. The company reports 30,000+ POS/payment-terminal users, won the independent 'Nejlepší pokladna' (Best POS) award five consecutive years (2017–2021), and absorbed ~1,000 customers from insolvent competitor E.E.T. One. It operates as part of the Seyfor/Solitea group alongside the SmartPOS sub-brand, with active markets in the Czech Republic, Poland, Germany and Slovakia.
Dotykacka firmographics
Firmographics- Name
- Dotykacka
- Legal name
- Dotykačka ČR s.r.o.
- Website
- https://dotykacka.cz
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Dotykačka is a Czech Android-based point-of-sale software and hardware provider serving SMBs in gastronomy, retail, and services across Central Europe, bundling touchscreen terminals, cloud remote management, and its own Dotypay payment processing across 30,000+ customer locations.
- Ownership category
- akta.pro rank
Dotykacka industry classification
Industry- Product category
- Point of Sale (POS) Systems
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)
- akta.pro secondary industries
- POS Terminal Hardware (Countertop, Mobile, PIN Pads) (FSAMADAA), Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB), POS Installation, Maintenance & Field Services (FSAMADAJ)
Keywords
Where Dotykacka is headquartered
LocationHeadquarters
- HQ city
- Smíchov
- HQ country
- Czechia
- HQ region
- Europe
Offices1 record
Markets served
Dotykacka business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Software Licenses: Recurring subscription fees for POS software licenses (SNADNO, NAPLNO, NEOMEZENĚ tiers) billed monthly or annually with 15% annual discount. License activation codes delivered via email.
- Hardware Sales: Sale of POS terminals (Dotykačka KOMPLETNÍ, UNIVERZÁLNÍ, MOBILNÍ, PLATEBNÍ), receipt printers, barcode scanners, scales, and accessories through e-shop
- Payment Terminal Services: Transaction-based fees from integrated payment terminal services (Dotypay), with rates varying by monthly card turnover volume. Monthly minimum transaction fee of 350 CZK applies.
- Accessories and Consumables: Sale of thermal paper rolls, stands, and peripheral accessories
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | SNADNO - Basic license for startups |
| Subscription | Monthly | NAPLNO - Full-featured license for growing businesses |
| Subscription | Monthly | NEOMEZENĚ - Enterprise license for multiple locations |
| Subscription | Annual | Annual subscription discount |
| Transaction based/ take rate | Pay-as-you-go | Payment terminal transaction fees |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels10 records
Dotykacka product offering
Product offeringCore offering
Dotykačka provides an Android-based point-of-sale (POS) ecosystem for small and medium-sized Czech and Central European businesses in gastronomy, retail, and services. The offering combines a core POS application with 75+ integrated business tools (inventory, reservations, loyalty, mobile waiter, online ordering, remote administration), four touchscreen POS hardware models, and the proprietary Dotypay payment terminal for card processing—all delivered under tiered software licenses (SNADNO, NAPLNO, NEOMEZENĚ) with EET 2.0 compliance built in.
Product overview
Dotykačka is a modular point-of-sale (POS) ecosystem built around a core Android-based POS application, complemented by a range of purpose-built touchscreen hardware terminals (MOBILNÍ 5.5", Platební 5.5", UNIVERZÁLNÍ 10", and KOMPLETNÍ 15.6") and three software license tiers (SNADNO, NAPLNO, and NEOMEZENĚ) that unlock progressively more features. The platform is extended by a suite of integrated add-on modules including Mobilní číšník (mobile waiter/order-taking), Vzdálená správa (cloud-based remote administration), Skladový systém (inventory management), Rezervační systém (reservation management), Věrnostní program (loyalty program), Objednávkový systém (online ordering), and Docházkový systém (attendance management, NEOMEZENĚ only). The hardware portfolio is complemented by the Dotypay proprietary payment terminal, while the broader Seyfor group umbrella includes the SmartPOS sub-brand for chain retail. The platform integrates natively with multiple third-party ordering platforms (Vyzvednisi, Adaptee Gastro, Foodora, Bolt Food, Wolt), e-commerce systems (Shoptet, WooCommerce), accounting software (Pohoda, Money S3), the Netrex camera system, and Qerko POS terminals, all accessible through an open public API. The system supports EET 2.0 compliance starting January 2027, and is marketed as having 75+ tools serving gastronomy, retail, and service businesses across the Czech Republic and other countries.
Differentiator
Problem solved
Functional benefit
Brands
- Dotypay: Proprietary payment terminal brand offering card payment services integrated with the Dotykačka POS system.
Products and services
- Dotykačka POS Application (Pokladní aplikace) Android-based point-of-sale application with 75+ smart tools including table mapping, order management, inventory tracking, customer loyalty, and remote administration, designed for SMBs in gastronomy, retail, and services.
- Dotykačka MOBILNÍ 5.5" Portable 5.5-inch Android POS terminal with quad-core processor, 1GB RAM, 8GB flash, capacitive touchscreen, 58mm thermal printer, and LTE/Wi-Fi/Bluetooth/GPS connectivity for mobile use.
- Dotykačka UNIVERZÁLNÍ 10" 10-inch touchscreen Android POS with Wi-Fi connectivity and USB/LAN thermal printer (80mm) for small-to-medium retail and hospitality environments.
- Dotykačka KOMPLETNÍ 15.6" Full-featured 15.6-inch touchscreen POS for demanding operations including retail, hospitality, and accommodation services, with complete inventory management, kitchen/bar order routing, receipt printing, and offline capability.
- Dotykačka Platební 5.5" Lightweight portable 5.5-inch touchscreen POS that combines a cash-register application and integrated payment terminal in a single device, with built-in receipt printer, 4G, and Wi-Fi.
- Dotypay Payment Terminal Proprietary payment terminal brand accepting card payments, contactless NFC, Apple Pay, Google Pay, and smart tipping, bundled with the Dotykačka POS to deliver card processing from a single supplier.
Quantifiable outcome
- Save up to 30% on card payment processing fees
- +3 more outcomes
Companies that use Dotykacka
Customer profileNamed customers17 records
Segments6 records
Ideal customer profiles3 records
Dotykacka technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
AI capability2 records
Feature9 records
Dotykacka partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- DotypaycoreProprietary payment terminal brand offering integrated card payment processing, contactless payments, and smart tipping features. Part of the Dotykačka ecosystem providing unified payment services from a single supplier.
- Bolt FoodcoreFood delivery platform integration allowing orders to appear directly in Dotykačka POS, eliminating manual order transcription and reducing errors. Active across multiple customer locations.
- WoltcoreFood delivery platform integration enabling seamless order flow from Wolt to Dotykačka POS system.
- ShoptetcoreE-commerce platform integration connecting online store with physical POS, enabling synchronized inventory across channels and unified sales tracking.
- Vyzvednisi.czcoreFree online ordering platform integrated with Dotykačka, helping restaurants during lockdown periods. Orders appear directly in POS system.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Dotykacka competitors and assessment
Company assessmentBroad incumbents
- Toast: US-centric restaurant POS and payments platform; comparable in vertical focus (foodservice) and integrated software-plus-payments business model.
- Lightspeed Commerce: Public POS and commerce platform serving restaurants and retail globally; comparable software-first approach and multi-vertical SMB focus.
- SumUp: European mPOS and payment-terminal incumbent with broad SMB reach; competes head-on with Dotypay hardware and Dotykačka's bundled payment offering.
- Square (Block): Global POS software and hardware platform expanding into European SMB hospitality and retail, comparable in product breadth to Dotykačka's all-in-one stack.
- Zettle by PayPal: European mobile POS and payment-terminal provider with strong SMB brand awareness; competes with Dotypay and Dotykačka's bundled offering.
Direct peers
- Storyous: Czech restaurant and hospitality POS software provider directly competing with Dotykačka in the same Prague-based SMB gastro segment.
- Kasa.cz (Profi Účetní): Long-standing Czech cash register and POS provider offering EET-compliant systems and complementary accounting software to the same SMB base.
- TouchPoint by Digital Solutions: Czech POS system focused on retail, gastronomy, and hospitality with software and hardware offerings directly comparable to Dotykačka's bundle.
- iDoklad: Czech invoicing and business management software provider with POS-adjacent tools serving overlapping SMB customers in Czechia.
Emerging players
- Plover (Stocard/Revolut POS-style competitors): Emerging fintech-led POS offerings entering CEE SMBs with payment-first models, potentially eroding pricing on bundled terminal-plus-software deals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Dotykacka social profiles
Digital presenceDotykacka compliance and trust
Trust signalCompliance3 records
Dotykacka financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dotykacka leadership team
Management profileNumber of profiles
Profiles1 record
Dotykacka funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dotykacka M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dotykacka
What does Dotykacka do?
Dotykačka provides an Android-based point-of-sale (POS) ecosystem for small and medium-sized Czech and Central European businesses in gastronomy, retail, and services. The offering combines a core POS application with 75+ integrated business tools (inventory, reservations, loyalty, mobile waiter, online ordering, remote administration), four touchscreen POS hardware models, and the proprietary Dotypay payment terminal for card processing—all delivered under tiered software licenses (SNADNO, NAPLNO, NEOMEZENĚ) with EET 2.0 compliance built in.
Is Dotykacka a public or private company?
Dotykacka is a private company. It is classified as corporate owned and is currently operating.
When was Dotykacka founded?
Dotykacka was founded in 2014. It employs 101 to 250 people.
Where is Dotykacka based?
Dotykacka is headquartered in Smíchov, Czechia, in the Europe region.
How does Dotykacka make money?
Four revenue lines are on record. Software Licenses are the primary driver. The others are hardware Sales, payment Terminal Services and accessories and Consumables.
Who are Dotykacka's main competitors?
Broad incumbents on record are Toast, Lightspeed Commerce, SumUp, Square (Block) and Zettle by PayPal. Direct peers are Storyous, Kasa.cz (Profi Účetní), TouchPoint by Digital Solutions and iDoklad. Plover (Stocard/Revolut POS-style competitors) is listed as an emerging player.
Does Dotykacka have an API?
Yes. Dotykačka offers an open API that allows developers to connect the POS system to any accounting, reservation, or ERP/information system. The API documentation is publicly available at docs.api.dotykacka.cz and docs.api.dotypos.com. Integration with Qerko requires Naplno or Neomezeně license tier. Developer documentation is at docs.api.dotykacka.cz.
What industry is Dotykacka in?
Dotykacka's product category is Point of Sale (POS) Systems. Its primary akta.pro industry code is FSAMADAC, POS Payment Software & Middleware (Terminal OS, Apps, Device Management), with a secondary code of FSAMADAA, POS Terminal Hardware (Countertop, Mobile, PIN Pads). Its SIC code is 7372.