What Aging and Adult Care of Central Washington does

Aging and Adult Care of Central Washington (AACCW) is a non-profit Area Agency on Aging that operates under contract with Washington State's Aging and Long-Term Support Administration (ALTSA), a division of the Department of Social and Health Services (DSHS). It is one of thirteen designated Area Agencies on Aging statewide and serves as the exclusive provider of contracted aging services for Public Service Area #8, covering Adams, Chelan, Douglas, Grant, Lincoln, and Okanogan Counties in Central Washington. Founded in 1998 and headquartered in East Wenatchee, the organization employs 51-100 staff across three regional offices in East Wenatchee, Moses Lake, and Omak.

AACCW delivers nine core service programs to seniors aged 60 and over and to vulnerable adults with disabilities: home assistance, caregiver assistance, information and assistance, legal assistance, long-term care facilities and advocacy, nutrition assistance (including home-delivered meals and senior center lunches), the Senior Farmers Market Nutrition Program, transportation assistance, and WA Cares Fund benefits administration. Washington is identified as the first state in the nation to launch a public long-term care insurance program (WA Cares Fund), of which AACCW is a frontline administrator. Services are delivered through direct staff and through contracted providers, with no proprietary software or consumer-facing technology product; a 24/7 toll-free hotline (800-572-4459) and bilingual resource guides complement the in-person service model.

The revenue model is government-funded: AACCW receives contracts and grants from ALTSA/DSHS, with services provided at no cost to eligible individuals. There are no commercial pricing tiers, no disclosed revenue figures, no funding rounds, and no private equity or venture capital ownership. Distribution relies on community partnerships (Northwest Harvest, Mobile Meals of Wenatchee, WA 211, Help Me Grow Washington, local senior centers), public hearings (such as the 2027-2030 Area Plan hearing scheduled for August 4, 2026), and an organic social media presence on Facebook and LinkedIn. As a government-affiliated nonprofit, AACCW operates under public oversight rather than private ownership structures, and its growth is constrained by appropriations cycles and Area Plan budgeting.

Name

Aging and Adult Care of Central Washington

Legal name

Aging and Adult Care of Central Washington

Website

https://aaccw.org

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

51–100 employees

Short description

AACCW is a non-profit Area Agency on Aging contracting with Washington State's ALTSA/DSHS to deliver home, caregiver, nutrition, transportation, legal, and long-term care services to seniors and disabled adults across six Central Washington counties.

Ownership category

akta.pro rank

Product category

Aging and Disability Social Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industry

Community Resources, Social Services & Transportation Coordination (HLADALAK)

Keywords

• Aging and disability services
• Senior care programs
• Long-term care support
• Caregiver assistance services
• Senior nutrition programs

Headquarters

HQ city

East Wenatchee

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Government Contracts and Grants: Funded through contracts with Aging and Long-Term Support Administration (ALTSA), a division of Washington State Department of Social and Health Services (DSHS). As one of thirteen Area Agencies on Aging in Washington State, AACCW receives public funding to provide both direct and contracted services to seniors and vulnerable adults with disabilities across Public Service Area #8.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Aging and Adult Care of Central Washington (AACCW) is a government-contracted Area Agency on Aging that delivers a coordinated portfolio of social services to seniors aged 60 and over and vulnerable adults with disabilities in six Central Washington counties. Services include home assistance, caregiver support, information and referral, legal assistance, long-term care facility advocacy, nutrition programs, transportation assistance, and administration of the WA Cares Fund public long-term care insurance benefits.

Product overview

Aging and Adult Care of Central Washington (AACCW) operates as a social services organization offering a portfolio of coordinated programs for seniors and vulnerable adults. The organization provides nine distinct service programs including Home Assistance, Caregiver Assistance, Information & Assistance, Legal Assistance, Long-Term Care Facilities and Advocacy, Nutrition Assistance, Senior Farmers Market Nutrition Program, Transportation Assistance, and WA Cares Fund. These services are designed to enhance quality of life and enable individuals to live in the least restrictive environment possible, serving Adams, Chelan, Douglas, Grant, Lincoln, and Okanogan Counties in Washington State.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Assistance

Quantifiable outcome

• First state in the nation to launch a public long-term care insurance program (WA Cares Fund)

Named customers2 records

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Washington State Aging and Long-Term Support Administration (ALTSA)coreOthersAging & Adult Care of Central Washington is one of thirteen Area Agencies on Aging in Washington State operating under contract with Aging and Long-Term Support Administration, a division of the Washington State Department of Social and Health Services (DSHS). ALTSA provides funding and regulatory oversight for senior services.
• Northwest HarvestminorStrategic or Co-development PartnerPartner referenced in AACCW's Senior Food Resources guide for emergency food assistance and food bank referrals across Central Washington.
• Help Me Grow WashingtonminorStrategic or Co-development PartnerPartner organization referenced in AACCW resource guides connecting families to food assistance and basic needs programs.
• WA 211minorStrategic or Co-development PartnerInformation and referral partner connecting seniors and caregivers to community resources across Washington State.
• Mobile Meals of WenatcheeminorStrategic or Co-development PartnerPartner for home-delivered meal services to seniors in the Wenatchee area.

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Community Living Connections (DSHS / ALTSA): The state-level administration under which AACCW contracts. Functions as the parent-administrator of the AAA framework; provides state-level I&A and long-term services system support that complements and partially overlaps AACCW's work.

Direct peers

• Southwest Washington Aging & Disability Network: Area Agency on Aging and Disabilities serving Clark, Cowlitz, Klickitat, Skamania, and Wahkiakum Counties. Direct structural peer under the same statewide AAA framework, though its Area Plan also includes persons with physical disabilities.
• Snohomish County Aging & Disability Services: One of Washington State's 13 AAAs, serving Snohomish County. Direct structural peer to AACCW under the same statewide contracting and reporting framework.
• Northwest Regional Council: An Area Agency on Aging in Washington State serving Island, San Juan, Skagit, Snohomish, and Whatcom Counties. Direct structural peer delivering the same menu of services under the same state contract framework.
• Olympic Area Agency on Aging: One of the 13 Washington AAAs covering Clallam, Grays Harbor, Jefferson, Kitsap, Lewis, Mason, Pacific, and Thurston Counties. Direct structural peer under the same ALTSA contract framework, with comparable rural-coastal delivery model.
• Aging & Disability Services (Seattle/King County): One of the 13 Washington Area Agencies on Aging, contracted with ALTSA. Operates AAA services in a larger urban geography (King County); functions as the largest direct structural peer within the same statewide AAA framework.
• Aging & Long-Term Care of Eastern Washington: One of the 13 Area Agencies on Aging in Washington State, also contracted with ALTSA/DSHS. Operates as a direct structural peer to AACCW under the same state framework, serving different counties (Adams, Asotin, Columbia, Ferry, Garfield, Lincoln (part), Pend Oreille, Spokane, Stevens, Whitman, Walla Walla).
• Benton-Franklin Council of Governments: Acts as the Area Agency on Aging for Benton and Franklin Counties. Direct structural peer within the 13-AAA Washington framework, though organized under a COG governance structure rather than a standalone nonprofit.
• Pierce County Aging & Disability Resources: Washington AAA serving Pierce County. Direct structural peer under ALTSA contract framework, serving a more urbanized population than AACCW.

Emerging players

• Disability Rights Washington: Statewide advocacy and service organization supporting persons with disabilities, including the vulnerable-adult population AACCW serves. Indirect peer on the advocacy and disability-services axis, though focused on legal/rights rather than direct care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/AACCW
• LinkedInlinkedin.com/company/aging-&-adult-care-of-central-washington

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aging and Adult Care of Central Washington