Help and Hope
Hope and Hope is a Winter Park, Florida-based 501(c)(3) nonprofit operating eight HIV/STI clinics, mobile testing units, telehealth, and a contract pharmacy network across seven Florida counties, delivering testing, prevention (PrEP/nPEP), primary care, case management, and harm reduction services to underserved populations.
- Company typePrivate
- Founded1987
- HeadquartersWinter Park, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Help and Hope does
Help and Hope, formally Hope and Help Center of Central Florida, Inc., is a 501(c)(3) nonprofit founded in 1987 in Orlando, Florida, that operates an integrated HIV/STI and primary care platform serving seven Florida counties from a base in Winter Park. Its core product surface spans a Medical Clinic offering infectious disease care, primary care, transgender care (HRT), and lab diagnostics; rapid HIV/STI/Hepatitis C testing delivered in-clinic, via state-of-the-art mobile units, via at-home self-test kits, and via telehealth on the Healow Patient Portal; prevention therapeutics (PrEP and nPEP); case management through the Ryan White Program; harm reduction via the IDEA Orlando Syringe Service Program; and six demographic-specific support groups (RISE, RESTART, EMPIRE, Beyond Binary, STYLE, peer mentoring). Distribution combines eight physical clinic locations, mobile units, telehealth, and a contract pharmacy network (Walgreens, CVS, BioPlus, Tampa Family Pharmacy) anchored by the wholly owned Orlando ProCare Pharmacy acquired in 2022.
Help and Hope firmographics
Firmographics- Name
- Help and Hope
- Legal name
- Hope and Help Center of Central Florida, Inc.
- Website
- https://hopeandhelp.org
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Hope and Hope is a Winter Park, Florida-based 501(c)(3) nonprofit operating eight HIV/STI clinics, mobile testing units, telehealth, and a contract pharmacy network across seven Florida counties, delivering testing, prevention (PrEP/nPEP), primary care, case management, and harm reduction services to underserved populations.
- Ownership category
- akta.pro rank
Help and Hope industry classification
Industry- Product category
- Community Health & HIV/STI Care Services
- NAICS
- Offices of Physicians (62111), Ambulatory Health Care Services (621), Individual and Family Services (6241), Other Individual and Family Services (624190), Health Care and Social Assistance (62)
- SIC
- Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- HIV/AIDS Medicine (HLAKAGAB)
- akta.pro secondary industry
- Rare Disease & Special Needs Support Organizations (BPAGACAM)
Keywords
Where Help and Hope is headquartered
LocationHeadquarters
- HQ city
- Winter Park
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Help and Hope business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Federal Grants and Programs: Ryan White Care Act funding for HIV/AIDS case management and services. HOPWA (Housing Opportunities for Persons with AIDS) grant for housing assistance. Orange County Schools grant for HIV/STI education.
- 340B Drug Pricing Program: Federal program enabling purchase of medications at discounted prices from pharmaceutical manufacturers, allowing the organization to generate savings and expand patient programs while offering discounted medications including HIV antiretroviral therapy, PrEP, and nPEP.
- Patient Services and Insurance: Billable clinical services covered by Medicare, Medicaid, and major commercial insurance plans including Blue Cross Blue Shield, Cigna, Wellcare, and United Health Care. Accepts self-pay patients with sliding scale options.
- Pharmacy Operations: Orlando ProCare Pharmacy integrated to provide pharmaceutical distribution. Contract pharmacies across Florida participate in 340B program.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free HIV/STI testing services |
| Subscription | Monthly | Income-based sliding scale pricing |
| Subscription | Monthly | Insurance-accepted clinical services |
| Freemium | Monthly | Free condom subscription program |
Go-to-market motion1 record
Distribution channels7 records
Marketing channels8 records
Help and Hope product offering
Product offeringCore offering
Hope & Help Center of Central Florida operates a comprehensive HIV/STI healthcare program that combines a medical clinic specializing in HIV care, infectious disease treatment, transgender care (HRT), and primary care with on-site pharmacy services through Orlando ProCare Pharmacy. The organization also delivers HIV/STI testing and prevention services (PrEP, nPEP, free condom distribution), case management via the Ryan White Program, harm reduction through the IDEA Orlando Syringe Service Program, housing assistance via HOPWA, peer-led support groups, telehealth visits, and mobile testing units deployed across seven Florida counties.
Product overview
Hope & Help Center of Central Florida is a comprehensive healthcare organization offering an integrated suite of services focused on HIV/STI prevention, testing, and treatment. The core offerings include a medical clinic providing primary care, HIV specialty care, and transgender care (HRT); on-site pharmacy (Orlando ProCare) with 340B pricing; multiple testing modalities (in-office rapid tests, mobile units, at-home kits); and prevention tools (PrEP, nPEP, free condom distribution). The organization supplements clinical care with case management through the Ryan White Program, harm reduction via the IDEA Orlando syringe service program, housing assistance (HOPWA), and peer support through five distinct support groups (RISE, RESTART, EMPIRE, Beyond Binary, STYLE). Telehealth extends service accessibility. All offerings are designed for underserved communities across seven Florida counties.
Differentiator
Problem solved
Functional benefit
Products and services
- Medical Clinic Services
- HIV/STI Testing
Quantifiable outcome
- PrEP is up to 99% effective at stopping HIV transmission when taken correctly
- +3 more outcomes
Companies that use Help and Hope
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles4 records
Help and Hope technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Help and Hope partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and supporting.
- Orlando ProCare PharmacycoreIntegrated pharmaceutical distribution through purchase of Orlando ProCare Pharmacy to expand one-stop clinical experience. Established Orlando ProCare LLC in partnership with the federal 340B Program to generate savings, expand programs, improve access, and offer discounted medications.
- WalgreenscoreContract pharmacy partner participating in 340B Drug Pricing Program. Multiple Walgreens locations in Orlando serve as contract pharmacies including stores on Kuhl Ave, Lake Underhill Rd, Curry Ford Rd, N Orange Ave, and E Colonial Drive.
- Tampa Family PharmacycoreContract pharmacy partner in Tampa area participating in 340B Drug Pricing Program for medication distribution.
- BioPlus Specialty Pharmacy ServicescoreContract pharmacy partner in Altamonte Springs participating in 340B Drug Pricing Program.
- CVS PharmacycoreContract pharmacy partner (CVS/PHARMACY #05155 on Lake Underhill Rd, Orlando) participating in 340B Drug Pricing Program.
- Pinero Preventive Medical CarecorePartner medical provider in 340B Drug Pricing Program. Located at 2766 E. Colonial Drive, Orlando. HIV & STD Prevention & Care Services provider.
- Diversity Health Center of Tampa BaycorePartner medical provider in 340B Drug Pricing Program. Located at 4302 N. Habana Ave., Tampa. Serving underserved populations.
- Juan M. Martinez, M.D.corePartner medical provider in 340B Drug Pricing Program. HIV & STD Prevention & Care Services at 2123 W. Dr. MLK Jr. Blvd., Tampa.
- Advanced Care Physicians GroupcorePartner medical provider in 340B Drug Pricing Program. Located at 750 94th Ave North, Suite 202, St. Petersburg.
- Substance Abuse Treatment ProviderssupportingCommunity health partners for referrals including Aspire Health Partners, House of Freedom, IMPOWER, LifeStream Behavioral Center, Metro Treatment of Florida (New Season), and STEPS. Referrals via 2-1-1 (Heart of Florida United Way).
- Spectrum (Orlando)supporting25-year partnership with Spectrum employees who sponsor the Angel Tree holiday gift program, providing gifts for children of clients from low-income families affected by HIV. Nearly 350 gifts delivered annually to approximately 105 children.
Scale indicators6 records
Recent moves15 records
Expansion highlights6 records
Help and Hope competitors and assessment
Company assessmentDirect peers
- CAN Community Health: National 501(c)(3) providing integrated HIV/STI testing, primary care, pharmacy, and case management across multiple states. Closest direct peer — comparable service portfolio, comparable patient population, comparable federal funding model (Ryan White, 340B).
- Empower U Community Health Center: Florida FQHC-style organization serving people living with HIV through clinical care, case management, and prevention services. Comparable mission, comparable patient mix, and overlapping Florida service geography.
- Latinos Salud: Florida nonprofit providing HIV/STI testing, PrEP, and linkage-to-care services to LGBTQ+ and Latino communities in South Florida. Comparable mission, comparable community-led outreach, comparable free-testing model.
- Midway Specialty Care Center: Florida-based nonprofit HIV specialty practice with pharmacy, PrEP, and case management. Operates in the same Florida geography with a near-identical clinical offering to Hope & Help, including 340B pharmacy services.
- Care Resource: Florida-based FQHC providing HIV specialty care, primary care, PrEP, and case management across Miami-Dade and Broward. Operates a comparable integrated clinic-pharmacy model with federal funding support.
Broad incumbents
- Howard Brown Health: Large Chicago-based LGBTQ-focused FQHC delivering HIV care, primary care, pharmacy, and case management. Comparable integrated service line but at significantly larger scale and outside Florida.
- Whitman-Walker Health: Washington D.C.-based community health center historically rooted in HIV/AIDS care and now offering full primary care, pharmacy, and gender-affirming services. Comparable clinical model and pivot-from-HIV-to-primary-care trajectory.
- AIDS Healthcare Foundation (AHF): Largest global AIDS service organization operating healthcare centers, pharmacies, and testing programs. Directly comparable HIV clinical and pharmacy model but at much greater scale and with global rather than regional footprint.
Others
- CVS Specialty Pharmacy: Functions as both a contract pharmacy partner (Hope & Help's 340B network includes CVS) and a broad incumbent in HIV/PrEP pharmacy distribution. Comparable in pharmaceutical distribution capability but competes on patient capture rather than full clinical service.
Regional players
- Planned Parenthood of Greater Orlando: Regional affiliate offering STI testing, PrEP, and reproductive health services in the same Central Florida geography. Overlaps on sexual health screening and prevention services; complements rather than directly competes on full HIV specialty care.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Help and Hope social profiles
Digital presenceHelp and Hope compliance and trust
Trust signalCompliance4 records
Help and Hope financial estimates
Financial estimateRevenue estimate
Valuation estimate
Help and Hope leadership team
Management profileNumber of profiles
Profiles15 records
Help and Hope subsidiaries and ownership
Company hierarchySubsidiaries2 records
Help and Hope funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Help and Hope M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Help and Hope
What does Help and Hope do?
Hope & Help Center of Central Florida operates a comprehensive HIV/STI healthcare program that combines a medical clinic specializing in HIV care, infectious disease treatment, transgender care (HRT), and primary care with on-site pharmacy services through Orlando ProCare Pharmacy. The organization also delivers HIV/STI testing and prevention services (PrEP, nPEP, free condom distribution), case management via the Ryan White Program, harm reduction through the IDEA Orlando Syringe Service Program, housing assistance via HOPWA, peer-led support groups, telehealth visits, and mobile testing units deployed across seven Florida counties.
Is Help and Hope a public or private company?
Help and Hope is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Help and Hope founded?
Help and Hope was founded in 1987. It employs 101 to 250 people.
Where is Help and Hope based?
Help and Hope is headquartered in Winter Park, United States, in the North America region.
How does Help and Hope make money?
Four revenue lines are on record. Federal Grants and Programs are the primary driver. The others are 340B Drug Pricing Program, patient Services and Insurance and pharmacy Operations.
Who are Help and Hope's main competitors?
Direct peers on record are CAN Community Health, Empower U Community Health Center, Latinos Salud, Midway Specialty Care Center and Care Resource. Broad incumbents are Howard Brown Health, Whitman-Walker Health and AIDS Healthcare Foundation (AHF). CVS Specialty Pharmacy is listed as an others. Planned Parenthood of Greater Orlando is listed as a regional player.
Does Help and Hope have an API?
No public API is recorded for Help and Hope.
What industry is Help and Hope in?
Help and Hope's product category is Community Health & HIV/STI Care Services. Its primary akta.pro industry code is HLAKAGAB, HIV/AIDS Medicine, with a secondary code of BPAGACAM, Rare Disease & Special Needs Support Organizations. Its NAICS code is 62111 and its SIC code is 8000.