Help and Hope

What Help and Hope does

Help and Hope, formally Hope and Help Center of Central Florida, Inc., is a 501(c)(3) nonprofit founded in 1987 in Orlando, Florida, that operates an integrated HIV/STI and primary care platform serving seven Florida counties from a base in Winter Park. Its core product surface spans a Medical Clinic offering infectious disease care, primary care, transgender care (HRT), and lab diagnostics; rapid HIV/STI/Hepatitis C testing delivered in-clinic, via state-of-the-art mobile units, via at-home self-test kits, and via telehealth on the Healow Patient Portal; prevention therapeutics (PrEP and nPEP); case management through the Ryan White Program; harm reduction via the IDEA Orlando Syringe Service Program; and six demographic-specific support groups (RISE, RESTART, EMPIRE, Beyond Binary, STYLE, peer mentoring). Distribution combines eight physical clinic locations, mobile units, telehealth, and a contract pharmacy network (Walgreens, CVS, BioPlus, Tampa Family Pharmacy) anchored by the wholly owned Orlando ProCare Pharmacy acquired in 2022.

Name

Help and Hope

Legal name

Hope and Help Center of Central Florida, Inc.

Website

https://hopeandhelp.org

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

101–250 employees

Short description

Hope and Hope is a Winter Park, Florida-based 501(c)(3) nonprofit operating eight HIV/STI clinics, mobile testing units, telehealth, and a contract pharmacy network across seven Florida counties, delivering testing, prevention (PrEP/nPEP), primary care, case management, and harm reduction services to underserved populations.

Ownership category

akta.pro rank

Product category

Community Health & HIV/STI Care Services

NAICS

Offices of Physicians (62111), Ambulatory Health Care Services (621), Individual and Family Services (6241), Other Individual and Family Services (624190), Health Care and Social Assistance (62)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

HIV/AIDS Medicine (HLAKAGAB)

akta.pro secondary industry

Rare Disease & Special Needs Support Organizations (BPAGACAM)

Keywords

• HIV/STI testing services
• Community health clinic
• Harm reduction programs
• HIV prevention services
• Nonprofit healthcare provider

Headquarters

HQ city

Winter Park

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Federal Grants and Programs: Ryan White Care Act funding for HIV/AIDS case management and services. HOPWA (Housing Opportunities for Persons with AIDS) grant for housing assistance. Orange County Schools grant for HIV/STI education.
2. 340B Drug Pricing Program: Federal program enabling purchase of medications at discounted prices from pharmaceutical manufacturers, allowing the organization to generate savings and expand patient programs while offering discounted medications including HIV antiretroviral therapy, PrEP, and nPEP.
3. Patient Services and Insurance: Billable clinical services covered by Medicare, Medicaid, and major commercial insurance plans including Blue Cross Blue Shield, Cigna, Wellcare, and United Health Care. Accepts self-pay patients with sliding scale options.
4. Pharmacy Operations: Orlando ProCare Pharmacy integrated to provide pharmaceutical distribution. Contract pharmacies across Florida participate in 340B program.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels8 records

Core offering

Hope & Help Center of Central Florida operates a comprehensive HIV/STI healthcare program that combines a medical clinic specializing in HIV care, infectious disease treatment, transgender care (HRT), and primary care with on-site pharmacy services through Orlando ProCare Pharmacy. The organization also delivers HIV/STI testing and prevention services (PrEP, nPEP, free condom distribution), case management via the Ryan White Program, harm reduction through the IDEA Orlando Syringe Service Program, housing assistance via HOPWA, peer-led support groups, telehealth visits, and mobile testing units deployed across seven Florida counties.

Product overview

Hope & Help Center of Central Florida is a comprehensive healthcare organization offering an integrated suite of services focused on HIV/STI prevention, testing, and treatment. The core offerings include a medical clinic providing primary care, HIV specialty care, and transgender care (HRT); on-site pharmacy (Orlando ProCare) with 340B pricing; multiple testing modalities (in-office rapid tests, mobile units, at-home kits); and prevention tools (PrEP, nPEP, free condom distribution). The organization supplements clinical care with case management through the Ryan White Program, harm reduction via the IDEA Orlando syringe service program, housing assistance (HOPWA), and peer support through five distinct support groups (RISE, RESTART, EMPIRE, Beyond Binary, STYLE). Telehealth extends service accessibility. All offerings are designed for underserved communities across seven Florida counties.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Clinic Services
• HIV/STI Testing

Quantifiable outcome

• PrEP is up to 99% effective at stopping HIV transmission when taken correctly
• +3 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Eleven partnerships are on record, tiered core and supporting.

• Orlando ProCare PharmacycoreStrategic or Co-development Partner · 1 January 2022Integrated pharmaceutical distribution through purchase of Orlando ProCare Pharmacy to expand one-stop clinical experience. Established Orlando ProCare LLC in partnership with the federal 340B Program to generate savings, expand programs, improve access, and offer discounted medications.
• WalgreenscoreChannel Partner/ Reseller/ DistributorContract pharmacy partner participating in 340B Drug Pricing Program. Multiple Walgreens locations in Orlando serve as contract pharmacies including stores on Kuhl Ave, Lake Underhill Rd, Curry Ford Rd, N Orange Ave, and E Colonial Drive.
• Tampa Family PharmacycoreChannel Partner/ Reseller/ DistributorContract pharmacy partner in Tampa area participating in 340B Drug Pricing Program for medication distribution.
• BioPlus Specialty Pharmacy ServicescoreChannel Partner/ Reseller/ DistributorContract pharmacy partner in Altamonte Springs participating in 340B Drug Pricing Program.
• CVS PharmacycoreChannel Partner/ Reseller/ DistributorContract pharmacy partner (CVS/PHARMACY #05155 on Lake Underhill Rd, Orlando) participating in 340B Drug Pricing Program.
• Pinero Preventive Medical CarecoreStrategic or Co-development PartnerPartner medical provider in 340B Drug Pricing Program. Located at 2766 E. Colonial Drive, Orlando. HIV & STD Prevention & Care Services provider.
• Diversity Health Center of Tampa BaycoreStrategic or Co-development PartnerPartner medical provider in 340B Drug Pricing Program. Located at 4302 N. Habana Ave., Tampa. Serving underserved populations.
• Juan M. Martinez, M.D.coreStrategic or Co-development PartnerPartner medical provider in 340B Drug Pricing Program. HIV & STD Prevention & Care Services at 2123 W. Dr. MLK Jr. Blvd., Tampa.
• Advanced Care Physicians GroupcoreStrategic or Co-development PartnerPartner medical provider in 340B Drug Pricing Program. Located at 750 94th Ave North, Suite 202, St. Petersburg.
• Substance Abuse Treatment ProviderssupportingImplementation/ SI/ Consulting PartnerCommunity health partners for referrals including Aspire Health Partners, House of Freedom, IMPOWER, LifeStream Behavioral Center, Metro Treatment of Florida (New Season), and STEPS. Referrals via 2-1-1 (Heart of Florida United Way).
• Spectrum (Orlando)supportingGTM or Marketing Partner25-year partnership with Spectrum employees who sponsor the Angel Tree holiday gift program, providing gifts for children of clients from low-income families affected by HIV. Nearly 350 gifts delivered annually to approximately 105 children.

Scale indicators6 records

Recent moves15 records

Expansion highlights6 records

Direct peers

• CAN Community Health: National 501(c)(3) providing integrated HIV/STI testing, primary care, pharmacy, and case management across multiple states. Closest direct peer — comparable service portfolio, comparable patient population, comparable federal funding model (Ryan White, 340B).
• Empower U Community Health Center: Florida FQHC-style organization serving people living with HIV through clinical care, case management, and prevention services. Comparable mission, comparable patient mix, and overlapping Florida service geography.
• Latinos Salud: Florida nonprofit providing HIV/STI testing, PrEP, and linkage-to-care services to LGBTQ+ and Latino communities in South Florida. Comparable mission, comparable community-led outreach, comparable free-testing model.
• Midway Specialty Care Center: Florida-based nonprofit HIV specialty practice with pharmacy, PrEP, and case management. Operates in the same Florida geography with a near-identical clinical offering to Hope & Help, including 340B pharmacy services.
• Care Resource: Florida-based FQHC providing HIV specialty care, primary care, PrEP, and case management across Miami-Dade and Broward. Operates a comparable integrated clinic-pharmacy model with federal funding support.

Broad incumbents

• Howard Brown Health: Large Chicago-based LGBTQ-focused FQHC delivering HIV care, primary care, pharmacy, and case management. Comparable integrated service line but at significantly larger scale and outside Florida.
• Whitman-Walker Health: Washington D.C.-based community health center historically rooted in HIV/AIDS care and now offering full primary care, pharmacy, and gender-affirming services. Comparable clinical model and pivot-from-HIV-to-primary-care trajectory.
• AIDS Healthcare Foundation (AHF): Largest global AIDS service organization operating healthcare centers, pharmacies, and testing programs. Directly comparable HIV clinical and pharmacy model but at much greater scale and with global rather than regional footprint.

Others

• CVS Specialty Pharmacy: Functions as both a contract pharmacy partner (Hope & Help's 340B network includes CVS) and a broad incumbent in HIV/PrEP pharmacy distribution. Comparable in pharmaceutical distribution capability but competes on patient capture rather than full clinical service.

Regional players

• Planned Parenthood of Greater Orlando: Regional affiliate offering STI testing, PrEP, and reproductive health services in the same Central Florida geography. Overlaps on sexual health screening and prevention services; complements rather than directly competes on full HIV specialty care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/HopeandHelpCenter
• Facebookfacebook.com/HopeAndHelpInc
• LinkedInlinkedin.com/company/hopeandhelpinc
• Instagraminstagram.com/hopeandhelpinc
• TikToktiktok.com/@hopeandhealth
• Xx.com/HopeAndHelpInc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Help and Hope