Merseycare Julie Ann

What Merseycare Julie Ann does

Merseycare Julie Ann (MCJA) is a domiciliary care provider based in Liverpool, North West England, serving older adults and individuals with dementia, learning difficulties, physical disabilities, and end-of-life needs across Liverpool and Widnes. The company operates a portfolio of seven core service modules — Home Care, Social & Assisted Visits, Respite Care, Dementia Care, Physical Disabilities Care, Learning Difficulties Care, and End of Life Care — delivered by 300+ skilled carers to 600+ service users. Its technology stack centres on NHS England-assured Access Care Planning (a digital social care record) with GP Connect integration enabling authorised, read-only access to service users' GP records under role-based access controls, supplemented by the Access Learning e-learning platform for staff training.

Name

Merseycare Julie Ann

Legal name

MerseyCare Julie Ann Ltd

Website

https://mcja.co.uk

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

251–500 employees

Short description

Merseycare Julie Ann is a Liverpool- and Widnes-based domiciliary care provider employing 300+ skilled carers to deliver home care, dementia, learning disability, and end-of-life services to 600+ service users under local authority and NHS contracts.

Ownership category

akta.pro rank

Product category

Home Care / Domiciliary Care Services

NAICS

Home Health Care Services (62161), Home Health Care Services (621610), Home Health Care Services (6216), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Dementia Personal Care (ADLs) Support (HSABAEAB)

akta.pro secondary industries

Memory Care Respite (Short-Term) (HSABAEAD), Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA), Dementia & Alzheimer’s Respite Care (HSABAGAF), Dementia/Alzheimer’s Respite Care (Specialized) (HLADAKAG), Live-In Care (Single Caregiver, 24-Hour Presence) (HSABAHAB), Chronic Care & Complex Care Management (HSABAIAD)

Keywords

• Domiciliary care services
• Home care provider
• Dementia care support
• End of life care
• Learning disability care

Headquarters

HQ city

Liverpool

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Technology or R&D, Marketing or Sales

Revenue model

1. Local Authority Commissioned Care Contracts: MCJA holds contracts with Local Authorities (Liverpool City Council, Halton Borough Council) to provide domiciliary care services. Rates of pay for carers are determined by these public sector customers. This represents the primary revenue stream.
2. NHS Commissioned Care Services: Services commissioned by the NHS alongside local authorities. NHS commissioners refer individuals for health and social care. GP Connect integration supports NHS data-sharing obligations.
3. Private Pay / Self-Funding Individuals and Families: Direct private client relationships where individuals or families arrange and fund their own home care. Contact is made through the website or by contacting local branches directly. A free home care assessment is offered.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Merseycare Julie Ann provides personalised domiciliary (home) care services across Liverpool and Widnes, supporting older adults and individuals with dementia, learning difficulties, physical disabilities, end-of-life needs, and those requiring social/assisted visits or respite support. Services are delivered by 300+ trained Care Assistants in service users' own homes and are funded through Local Authority/NHS commissioned contracts as well as direct private-pay arrangements.

Product overview

Merseycare Julie Ann (MCJA) provides a unified domiciliary care service portfolio across Liverpool and Widnes, comprising seven core care service modules: Home Care, Social & Assisted Visits, Respite Care, Dementia Care, Physical Disabilities Care, Learning Difficulties Care, and End of Life Care. All services operate under a person-centred care model, customised to individual needs, and are delivered by trained Care Assistants. MCJA is part of Clece Care Services, operating as one of their regional care companies.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Care

Quantifiable outcome

• 24 years of quality care delivery
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Liverpool City CouncilcoreChannel Partner/ Reseller/ DistributorMCJA holds contracts with Liverpool City Council for the provision of domiciliary care services to Liverpool residents. The council commissions home care from MCJA as part of its social care obligations. This is a primary commissioning relationship.
• Halton Borough CouncilcoreChannel Partner/ Reseller/ DistributorMCJA holds contracts with Halton Borough Council for the provision of domiciliary care services to residents of the Halton borough, including Widnes. The council commissions home care from MCJA as part of its social care obligations.
• NHS England (GP Connect)coreTechnology or IntegrationMCJA is a registered consumer of NHS England's GP Connect service, enabling authorised personnel to view service users' GP patient records for direct care purposes. Access is governed by the National Data Sharing Agreement (NDSA) and requires NHS England approval, DSPT compliance, and role-based access controls. MCJA uses NHS-assured Access Care Planning to access GP Connect.
• Homecare AssociationcoreStrategic or Co-development PartnerMCJA is a member of the Homecare Association, the representative body for home care providers in England. The partnership provides industry advocacy, best practice guidance, regulatory support, and networking for MCJA's care operations.
• Royal Voluntary ServiceminorStrategic or Co-development PartnerMCJA has a partnership with Royal Voluntary Service for collaborative community support and social care initiatives in the Liverpool and Widnes area.
• The Care Workers CharityminorOthersMCJA is partnered with The Care Workers Charity, which provides support, grants, and assistance to care workers in times of need, complementing MCJA's own staff wellbeing initiatives.
• The Live Well DirectoryminorChannel Partner/ Reseller/ DistributorMCJA is listed on The Live Well Directory, a resource directory for health and social care services in the Liverpool area, helping individuals and families find and access home care services.
• Community Interest Company (CiC)minorOthersMCJA maintains a relationship with Community Interest Company (CiC), which supports social enterprises and community-focused organisations.
• Homecare.co.ukminorChannel Partner/ Reseller/ DistributorMCJA is listed on Homecare.co.uk, a home care review and directory platform, enabling individuals and families to discover, review, and contact home care providers.
• Clece Care ServicescoreOthersMCJA is a subsidiary of Clece Care Services Ltd, one of the UK's leading essential services providers. Clece Care Services operates across 100 locations with 8,000+ staff supporting 12,000+ service users. Clece Care Services provides shared values, expert resources, governance frameworks, IT infrastructure, and group-level policies to MCJA. The parent company is Clece S.A., incorporated in Spain, which is ultimately owned by Actividades de Construcción y Servicios S.A. (ACS).

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Home Instead Senior Care: UK franchise network providing personalized home care for older adults, with a strong focus on dementia care, companionship, and live-in services. Directly comparable to MCJA in service mix, customer segments, and emphasis on relationship-based continuity of care.
• Bluebird Care: Franchised UK home care provider offering domiciliary care, dementia support, and live-in care with both private-pay and local authority commissioned services. Comparable to MCJA as a multi-site regional home care operator serving similar customer segments.
• Caremark: UK domiciliary care franchise providing home care, dementia care, learning disability support, and end-of-life care. Comparable to MCJA in service breadth, target customer segments, and commissioned plus self-pay revenue mix.
• Helping Hands Home Care: One of the UK's largest dedicated home care providers offering domiciliary, dementia, and complex care services nationwide. Directly comparable to MCJA in service portfolio, target customers (elderly and dementia clients), and commissioned plus private-pay revenue model.
• Right at Home: UK franchised home care provider delivering personal care, dementia care, and respite services to older adults and disabled individuals. Directly comparable to MCJA in service categories, customer base, and franchise/regional operating model.

Broad incumbents

• City & County Healthcare Group: Large UK home care provider operating multiple brands including Care at Home and Total Community Care. Comparable to MCJA as a multi-brand home care incumbent with commissioned service contracts, though operating nationally rather than regionally.
• Allied Healthcare: One of the UK's largest home care providers with national coverage across complex care, personal care, and supported living. Comparable to MCJA as a broader incumbent in the same home care space, though operating at significantly greater scale across multiple regions.
• Bupa Home Healthcare: Major UK healthcare group offering home healthcare services as part of a broader portfolio including insurance, hospitals, and care homes. Comparable to MCJA in home health service delivery, though Bupa operates at much greater scale and across multiple care settings.

Emerging players

• Hometouch: UK-based digital platform matching self-funders with vetted home carers, offering an alternative model to traditional commissioned providers. Comparable to MCJA's private-pay home care offering, with a tech-led approach to client-carer matching and care management.

Others

• Voyage Care: UK provider specializing in supported living and home care for people with learning disabilities, autism, and complex needs. Comparable to MCJA's learning difficulties and complex care service lines, though focused more on specialist disability support.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/mcjaltd
• Facebookfacebook.com/merseycarejulieann
• LinkedInlinkedin.com/company/merseycare-julie-ann-limited
• Instagraminstagram.com/merseycarejulieann

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Merseycare Julie Ann