Relationships Australia Northern Territory

Family and Relationship Servicesnt.relationships.org.au

Relationships Australia Northern Territory is a Darwin-based, federally and territory-funded not-for-profit (founded 1973) delivering counselling, mediation, EAP, and specialised family/relationship support services to individuals, couples, families, Indigenous communities, CALD clients, and workplaces across the Northern Territory.

Company typePrivate
Founded1973
HeadquartersDarwin, Australia
Headcount51–100
GTM typeB2B and B2C
OfferingServices

What Relationships Australia Northern Territory does

Relationships Australia Northern Territory (RA-NT) is a community-based, not-for-profit, non-government organisation headquartered in Darwin at 5 Shepherd Street, incorporated as Relationships Australia - Northern Territory Incorporated. Founded in 1973 as the Marriage Guidance Council and rebranded to its current name in 2018, RA-NT delivers counselling, mediation, and family/relationship support services to individuals, couples, families, children, and organisations across the Northern Territory. It operates four physical service locations (Darwin, including the Sunny's Nest specialist children's facility at 82 Woods Street; Alice Springs; Katherine; and Tiwi Islands outreach) and delivers services via in-person, telephone, and video channels, with online booking. The portfolio spans core counselling (relationship, individual, children and family), workplace services (EAP and Organisational Wellbeing Services), mediation, and a suite of specialised federally-aligned programs (Family Relationship Centre NT, Redress Scheme Support, Forced Adoption Support, Find and Connect for Forgotten Australians/Former Child Migrants, CALD Support, Elder Abuse Prevention, Healing Our Children, Aboriginal Building Connections, and Safe Empowered and Reconnected). RA-NT also runs the Neighbours Every Day community campaign.

The organisation is primarily funded by the Australian Government (Attorney-General's Department, Department of the Prime Minister and Cabinet) and the Northern Territory Government, supplemented by fee-for-service counselling on an income-based sliding scale and Enterprise EAP contracts — notably with the NT Government and Police, Fire and Emergency Services (PFES), which entitle those employees to free counselling. Aboriginal and Islander Cultural Advisors support culturally appropriate service delivery to Aboriginal and Torres Strait Islander clients (29% of clients and staff), and multilingual social workers with interpreters serve CALD clients (11% of clients). Leadership is provided by CEO Terri-Ann Maney. Technology footprint is limited to online booking, video counselling platforms, and client management systems; no proprietary technology, AI/ML capabilities, or app product is disclosed.

RA-NT operates within a regional non-profit model where revenue is not publicly disclosed, no external investors or shareholders exist, and the primary commercial counterparties are government funders and government EAP clients. The combination of 50 years of brand continuity, the Family Relationship Centre NT designation, and a workforce with embedded cultural capabilities positions RA-NT as the principal relationship-services provider in the Northern Territory.

Relationships Australia Northern Territory firmographics

Firmographics

Name: Relationships Australia Northern Territory
Legal name: Relationships Australia - Northern Territory Incorporated
Website: https://nt.relationships.org.au
Company type: Private
Founded year: 1973
Operating status: Operating
Headcount range: 51–100 employees
Short description: Relationships Australia Northern Territory is a Darwin-based, federally and territory-funded not-for-profit (founded 1973) delivering counselling, mediation, EAP, and specialised family/relationship support services to individuals, couples, families, Indigenous communities, CALD clients, and workplaces across the Northern Territory.
Ownership category
akta.pro rank

Relationships Australia Northern Territory industry classification

Industry

Product category: Family and Relationship Services
NAICS: Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412)
SIC: Services-Social Services (8300)
akta.pro industry: PRIMARYBPADAHAM
Diaspora, Family Reunification & Case Management Services
Business & Public Services/International Organizations & Development/Refugee, Migration & Displacement Services

Keywords

Relationship counselling
Family mediation services
Employee assistance program
Community support services
Culturally appropriate care

Where Relationships Australia Northern Territory is headquartered

Location

Headquarters

HQ city: Darwin
HQ country: Australia
HQ region: Oceania

Offices5 records

Markets served

Relationships Australia Northern Territory business model

Business model

GTM type: B2B and B2C
Offering type: Services
Cost components: Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

Government Funding: Relationships Australia NT services are funded or subsidised by bodies including the Attorney-General's Department, Department of the Prime Minister and Cabinet, and the Northern Territory Government. This represents the primary funding source for operations.
Fee-for-Service Counselling and Mediation: Fees are charged for counselling and mediation services based on client income levels. Fees vary according to the parent's or carer's income. Employees of the Northern Territory Government & PFES access certain services free-of-charge.
Employee Assistance Program (EAP) Agreements: The organization has EAP agreements with many workplaces to provide free counselling for employees and families. This includes all Northern Territory Government and Police, Fire and Emergency Services staff members.

Pricing tiers

Model	Billing	Price
Subscription	Monthly	Income-based sliding scale for counselling services
Freemium	Monthly	Free EAP services for workplace agreement holders
Freemium	Multi-year contract	Free community programs
Subscription	Per seat	Workplace mediation services

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Relationships Australia Northern Territory product offering

Product offering

Core offering

Relationships Australia Northern Territory is a not-for-profit community organisation that delivers professional counselling, mediation and support services across the Northern Territory. Core offerings include relationship, individual, and children/family counselling, workplace and family mediation, Employee Assistance Program (EAP) services for organisations, and specialised community support programs for Aboriginal and Torres Strait Islander families, CALD communities, Forgotten Australians, forced adoption survivors, and National Redress Scheme applicants.

Product overview

Relationships Australia Northern Territory is a community-based, not-for-profit, non-government organisation dedicated to helping all members of their community build stronger, healthier relationships. The organisation offers a comprehensive suite of services including: Relationship Counselling, Individual Counselling, Children and Family Counselling, and Mediation as core services. They provide specialised support through the Employee Assistance Program (EAP) for workplaces, Organisational Wellbeing Services for workplace wellbeing, and support programs including Elder Abuse Prevention, Redress Scheme Support, Forced Adoption Support, Find and Connect Support Services, and CALD Support. Their unique facilities include Sunny's Nest in Darwin - a specialist therapeutic space for children and families with specialised rooms. Group programs include Parenting After Separation, Support After Separation workshops, Healing Our Children for Aboriginal families, and Aboriginal Building Connections (ABC). The organisation also runs the Neighbours Every Day community campaign. Services are delivered across Darwin, Alice Springs, Katherine, and Tiwi Islands with outreach to remote communities.

Differentiator

Problem solved

Functional benefit

Products and services

Relationship Counselling Counselling for couples and individuals addressing communication, trust, intimacy, conflict, parenting, trauma, grief, and separation. Delivered by local trained counsellors across Darwin, Alice Springs, Katherine and outreach locations.
Individual Counselling One-on-one counselling with a local counsellor to help clients reduce personal problems and stress, including anxiety, depression, life changes and grief.
Children and Family Counselling Counselling for children, teenagers and families on school problems, bullying, friendship issues, behavioural difficulties, traumatic events, separation, and family changes, delivered by trained children's counsellors.
Employee Assistance Program (EAP) EAP agreements providing free confidential counselling for employees and families of partner workplaces. Covers all Northern Territory Government and Police, Fire and Emergency Services (PFES) staff.
Workplace Mediation Mediation service for workplace disputes, with skilled mediators exploring background, impacts and desired outcomes to reach respectful resolution.
Family Relationship Centre Northern Territory Australian Government initiative providing support to families before and after separation, delivered by Relationships Australia NT.
Sunny's Nest Specialist Children's Facility Specialist therapeutic space in Darwin hosting a range of programs and services for children, young people and their families facilitated by trained children's counsellors.
Redress Scheme Support Service Free support for people considering, making, or who have made an application to the National Redress Scheme for institutional child sexual abuse, including information, application assistance and confidential counselling.
Forced Adoption Support Service Counselling and information for mothers, fathers, adopted persons and relatives affected by forced adoption policies and practices in Australia between the 1940s and 1970s.
Find and Connect Support Services Counselling, support, record searching, family tracing and reconnection services for Forgotten Australians (children in orphanages, foster care or institutions from 1920s-1980s) and Former Child Migrants.
CALD Support Free telephone/video support service with interpreters for Culturally and Linguistically Diverse people experiencing emotional challenges, couple problems, parenting matters or COVID-19 impacts.
Elder Abuse Prevention and Support Service Counselling, mediation, information and referrals to help older people feel respected and safe and to prevent elder abuse.
Organisational Wellbeing Services Workplace wellbeing partnership delivering Workplace Wellbeing Workshops, Critical Incident Response, and Communication and Team Support to strengthen resilience and create psychologically safe workplaces.
Mediation Services Trained mediators help parties overcome disputes and reach acceptable agreements, ensuring everyone has a voice in the process.
Support After Separation (2-hour workshop) Free 2-hour workshop for people who are separated or separating, providing support during separation.
Parenting After Separation Free group workshop for separated parents to support their children through and after separation.
Healing Our Children Free early intervention and prevention program operating in the Top End of the Northern Territory, supporting men and women caring for children at risk of abuse or who have previously lived with violence.
Aboriginal Building Connections (ABC) Education Program Culturally appropriate parenting education program run by Aboriginal and Torres Strait Islander Cultural Advisors, supporting Aboriginal and Torres Strait Islander parents to understand how to end conflict in relationships.
Safe, Empowered and Reconnected Program providing therapeutic support to children affected by domestic and family violence.

Quantifiable outcome

29% of clients and staff identify as Aboriginal and Torres Strait Islander, demonstrating culturally appropriate service delivery
+1 more outcomes

Companies that use Relationships Australia Northern Territory

Customer profile

Named customers2 records

Segments9 records

Ideal customer profiles5 records

Relationships Australia Northern Territory technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Relationships Australia Northern Territory partnerships and signals

Strategic signal

Partnerships

Four partnerships are on record, tiered core.

Northern Territory GovernmentcoreOthersThe Northern Territory Government provides funding for services and is a key workplace client through Employee Assistance Program agreements with NTG employees.
Australian Government (Attorney-General's Department)coreOthersFederal government funding body for family relationship services including Family Relationship Centres across Australia. RA-NT operates the Family Relationship Centre Northern Territory as an Australian Government initiative.
Department of the Prime Minister and CabinetcoreOthersGovernment department providing funding support for RA-NT services as part of national family and community support programs.
Police, Fire and Emergency Services (PFES)coreOthersNorthern Territory Government agency with EAP agreement providing free counselling services to PFES staff members and their families.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Relationships Australia Northern Territory competitors and assessment

Company assessment

Direct peers

Beyond Blue: National mental health NFP providing counselling, information, and support - directly overlapping with RA-NT's individual counselling, anxiety/depression support, and EAP-adjacent services.
Headspace (National Youth Mental Health Foundation): Federally funded youth mental health service provider across Australia - directly comparable in terms of government funding streams, youth counselling, and family-focused service delivery.
Relationships Australia (Victoria): Sister organisation within the federated Relationships Australia network - operates the same Family Relationship Centre model, counselling, and mediation service mix as RA-NT but in a larger jurisdiction.
Lifeline Australia: National crisis support and counselling NFP, partially federally funded - overlaps directly with RA-NT's individual counselling, crisis support, and community wellbeing services.
Anglicare Australia: Federated network of Anglican community services organisations delivering family support, counselling, and community programs with similar multi-site multi-state NFP structure to RA-NT.
Centacare: Australia-wide Catholic community services organisation delivering counselling, family support, and mediation - directly comparable NFP service model and funding structure to RA-NT, including government-funded program delivery.
Kids Helpline: Free 24/7 phone and online counselling service for children and young people in Australia - directly comparable to RA-NT's children and family counselling and Sunny's Nest services.
Uniting (NSW/ACT): Large community services NFP delivering counselling, family support, and aged care services - comparable in scale, service breadth, and government funding reliance.
MensLine Australia: Federal-funded telephone and online counselling service for men - directly comparable to RA-NT's relationship, family, and individual counselling offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Relationships Australia Northern Territory financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Relationships Australia Northern Territory leadership team

Management profile

Number of profiles

Profiles1 record

Relationships Australia Northern Territory funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Relationships Australia Northern Territory M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Relationships Australia Northern Territory

What does Relationships Australia Northern Territory do?

Is Relationships Australia Northern Territory a public or private company?

Relationships Australia Northern Territory is a private company. It is classified as nonprofit foundation owned and is currently operating.

When was Relationships Australia Northern Territory founded?

Relationships Australia Northern Territory was founded in 1973. It employs 51 to 100 people.

Where is Relationships Australia Northern Territory based?

Relationships Australia Northern Territory is headquartered in Darwin, Australia, in the Oceania region.

How does Relationships Australia Northern Territory make money?

Three revenue lines are on record. Government Funding is the primary driver. The others are fee-for-Service Counselling and Mediation and employee Assistance Program (EAP) Agreements.

Who are Relationships Australia Northern Territory's main competitors?

Direct peers on record are Beyond Blue, Headspace (National Youth Mental Health Foundation), Relationships Australia (Victoria), Lifeline Australia, Anglicare Australia, Centacare, Kids Helpline, Uniting (NSW/ACT) and MensLine Australia.

Does Relationships Australia Northern Territory have an API?

No public API is recorded for Relationships Australia Northern Territory.

What industry is Relationships Australia Northern Territory in?

Relationships Australia Northern Territory's product category is Family and Relationship Services. Its primary akta.pro industry code is BPADAHAM, Diaspora, Family Reunification & Case Management Services. Its NAICS code is 6241 and its SIC code is 8300.