What Infortes does

Infortes Sp. z o.o. is a privately held Polish limited liability company founded in 2004 and headquartered in Wrocław, operating as the top-ranked Platinum Partner of Comarch — the leading domestic ERP vendor — for the sale, implementation, customization, and post-deployment support of Comarch ERP systems across Poland. The company serves mid-market and enterprise customers in manufacturing (food, cosmetics, chemicals, industrial), wholesale and distribution, accounting firms, service companies, and select regulated verticals including pharmaceuticals, with a portfolio of named enterprise clients such as Balcerzak (Heristo AG group), Kupiec, Donegal, Euphora (PAESE), Serpol Cosmetics, Europe Distribution Group, and Vaco Retail. Infortes operates four regional offices (Wrocław HQ, Warsaw, Zielona Góra, Poznań opened Feb 2022) and has completed 300+ ERP implementations including 150+ Comarch ERP XL deployments, supporting several thousand concurrent users. The company has received nine Comarch Partner of the Year (Partner Roku) awards and was ranked #1 among all Comarch partners in Poland for 2023.

The firm's core technology stack is built on Microsoft .NET, Visual Studio, and MS SQL Server, certified at Microsoft Silver Independent Software Vendor (ISD) competency. On top of resold Comarch ERP products (ERP XL, Optima, Altum, XT) and add-on modules (CRM, WMS, DMS, BI, Mobile, eSklep, B2B), Infortes has developed a proprietary suite of 15+ add-on modules including Infortes Integra (external system integration), Infortes MES (manufacturing execution), Infortes ZSMOPL (pharmaceutical serialization reporting), Infortes Integrator Baselinker (e-commerce sync), Infortes Outlook Integrator (email-CRM linking), Infortes 4Services (service company management), Infortes Protexo (cosmetics safety reports), and several EDI and notification modules — providing vertical specialization and integration interoperability that competitors without similar proprietary R&D cannot easily replicate.

Infortes makes money through five revenue streams: (1) one-time license resale of Comarch ERP software, (2) implementation and consulting professional services, (3) recurring post-implementation support and maintenance subscriptions, (4) custom .NET development of extensions and modules, and (5) hardware resale (Lenovo/HPE/NTT servers, Zebra/Honeywell/Cipherlab devices) plus financing facilitation through EU grants (up to 70% subsidy), bank loans, and leasing partners (Grenke, EFL). The go-to-market is enterprise field sales with consultative selling by dedicated account executives across the four Polish branch offices; marketing is supported through a website, Facebook/LinkedIn/YouTube presence, annual customer events, Comarch Partner Conferences, and WKS Śląsk Wrocław basketball sponsorship.

Name

Infortes

Legal name

Infortes Sp. z o.o.

Website

https://infortes.pl

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Infortes is a Polish Platinum Partner of Comarch that sells, implements, customizes, and supports Comarch ERP systems (ERP XL, Optima, Altum, XT) for manufacturing, distribution, accounting, and service companies across Poland, augmented by 15+ proprietary add-on modules built on Microsoft .NET.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

akta.pro secondary industries

ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO), Process & Case Management Low-Code Platforms (HDAEAKAE)

Keywords

• ERP software distribution
• ERP implementation services
• Comarch ERP reseller
• Business process automation
• ERP custom development

Headquarters

HQ city

Wroclaw

HQ country

Poland

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP Software Sales and Licensing: Sale and licensing of Comarch ERP software products including Comarch ERP XL, Comarch ERP Optima, Comarch ERP Altum, Comarch ERP XT, along with associated modules such as CRM, WMS, DMS, BI, and Mobile applications. The company operates as a Platinum Partner of Comarch.
2. Implementation and Consulting Services: Professional services for ERP system implementation, including pre-implementation analysis, system installation, data migration, configuration, user training, and production launch. Delivered according to proven implementation methodology based on years of experience.
3. Post-Implementation Support and Maintenance: Ongoing technical support, software updates, hardware servicing, specialized consultations, and remote/desktop support for deployed systems. Support covers thousands of concurrent users across all client firms.
4. Custom Software Development: Development of dedicated programming extensions and modules that expand standard functionality of Comarch ERP systems. Uses Microsoft .NET technologies and Visual Studio.
5. Hardware Sales: Sale of servers (Lenovo, HPE, NTT), workstations, mobile terminals (Zebra/Motorola, Honeywell), data collectors (Cipherlab), barcode and label printers, and related accessories.
6. IT Financing Services: Facilitation of EU fund financing, bank loans, and leasing arrangements for IT projects. Partners with Grenke Leasing and Europejski Fundusz Leasingowy for promotional leasing offers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Infortes sells, implements, customizes and supports Comarch ERP software (ERP XL, Optima, Altum, XT) and Comarch add-on modules (CRM, WMS, DMS, BI, ERP Mobile, eSklep, B2B) for Polish businesses, complemented by a portfolio of proprietary .NET-based extensions (Infortes Integra, MES, 4Services, ZSMOPL, Integrator Baselinker, Outlook Integrator, Protexo, Skup, Mercator, Delfor, Faktury Elektroniczne, Planowanie Serwisu, Kooperacja, Rozliczenia Automatyczne). The company delivers end-to-end implementation, custom development and ongoing maintenance services, and supplies server, workstation and mobile-terminal hardware from Lenovo, HPE, NTT, Zebra, Honeywell and Cipherlab.

Product overview

Infortes is a Platinum Partner of Comarch offering a comprehensive portfolio of ERP systems and complementary modules. The core offering includes four tiers of Comarch ERP: ERP XL for medium and large enterprises (manufacturing, trading, services), ERP Optima for small/medium businesses and accounting firms, ERP Altum for international mid-to-large companies, and ERP XT for micro/small businesses (cloud-only). The platform supports extensive add-on modules including CRM, WMS, DMS, Business Intelligence, and mobile applications. Infortes also delivers its own proprietary add-on modules extending Comarch ERP (Infortes Integra for external system integration, Infortes MES for manufacturing execution, Infortes Integrator Baselinker for e-commerce automation, Infortes Outlook Integrator for email-ERP linking, Infortes ZSMOPL for pharmaceutical compliance, Infortes 4Services for service companies, and others). The portfolio spans e-commerce platforms (Comarch eSklep, Comarch B2B), mobile solutions (Comarch ERP Mobile), and dedicated accounting office tools (Comarch Optima dla BR with BI Point Manager). Infortes also provides hardware (servers, workstations, accessories), implementation and maintenance services, custom development, and EU funding advisory.

Differentiator

Problem solved

Functional benefit

Brands

• Infortes Integra: Application for automatic integration of Comarch ERP XL with external systems, enabling import of transaction, customer, and order data.
• Infortes MES
• Infortes Skup
• Infortes Powiadomienia
• Infortes Mercator
• Infortes Protexo
• Infortes Delfor
• Infortes Faktury Elektroniczne
• Infortes Planowanie Serwisu
• Infortes Kooperacja
• Infortes ZSMOPL
• Infortes Outlook Integrator
• Infortes Integrator Baselinker
• Infortes 4Services
• Infortes Rozliczenia Automatyczne

Products and services

• Comarch ERP XL Modular ERP system for medium and large Polish enterprises in manufacturing, trading and services, integrating sales, purchasing, finance, production, CRM, warehouse and BI on a single platform with open API for external application integration.
• Comarch ERP Optima Multi-module ERP system for small and medium enterprises and accounting firms, with sales, accounting, warehouse, CRM, service and business analytics modules operating on a single shared database.
• Comarch ERP Altum Multilingual ERP platform for medium and large trading and service companies, supporting information flow, cost control and partial or full automation of operational processes.
• Comarch ERP XT Cloud-only ERP solution for small and micro enterprises, delivered on a subscription basis without on-premise infrastructure.
• Infortes Integra Proprietary application for automated integration of Comarch ERP XL with external systems, supporting import of transaction, customer and order data from EDI, industry-specific and e-commerce systems with automation and data validation.
• Infortes MES Proprietary Manufacturing Execution System extending Comarch ERP XL with real-time production event registration, equipment integration (mobile terminals and scanners) and worker/customer traceability for production firms in food, cosmetics and pharmaceutical industries.
• Infortes Integrator Baselinker Proprietary module linking Comarch ERP XL with the BaseLinker e-commerce automation platform, enabling two-way synchronization of orders, inventory, product data and invoices.
• Infortes 4Services Proprietary module for cleaning, security and facility management service companies extending Comarch ERP XL, with multi-category service definitions, contract management, staff assignment and contractor-level profitability analysis.
• Infortes ZSMOPL Proprietary module connecting Comarch ERP XL with Poland's ZSMOPL (Integrated System for Monitoring the Movement of Medicinal Products), generating XML reports, applying electronic signatures and transmitting data for pharmaceutical regulatory compliance.
• Infortes Outlook Integrator Microsoft Outlook plugin integrating email with Comarch ERP XL, automatically identifying customers from email senders, transferring messages to CRM and enabling creation of sales quote orders directly from emails.
• Infortes Protexo Proprietary module for cosmetics industry generating Cosmetic Product Safety Reports (Raport Bezpieczeństwa Produktu Kosmetycznego) integrated with Comarch ERP XL.
• Infortes Skup Proprietary module supporting raw material procurement and collection processes, integrated with Comarch ERP XL.
• Infortes Mercator Proprietary module extending Comarch ERP functionality with specialized features for distribution and trading operations.
• Infortes Powiadomienia (Notifications) Automated notification module for Comarch ERP XL, generating and sending email and SMS alerts about events such as overdue payments, inventory levels and account statuses.
• Comarch CRM Customer relationship management module integrated with Comarch ERP systems, supporting sales automation, contact management and marketing activities.
• Comarch WMS Warehouse Management System module for Comarch ERP, supporting receiving, picking, packing and inventory management operations.
• Comarch DMS (Obieg Dokumentów) Document Management System for managing document circulation in enterprises, eliminating paper-based processes and reducing human error.
• Comarch Business Intelligence Business intelligence and controlling module for budgeting, reporting and data analysis integrated with Comarch ERP.
• Comarch ERP Mobile Suite of mobile applications for Android and iOS extending Comarch ERP functionality, including Mobile Zarządzanie (management), Mobile Sprzedaż (sales force automation), Mobile Serwis (field service), Mobile Zakupy (purchasing) and WMS Magazynier (warehouse operations).
• Comarch eSklep Online store platform directly integrated with Comarch ERP XT, Optima, XL and Altum, supporting B2C and B2B business models in four functional versions (Standard, Light, B2B, Enterprise) with bidirectional data flow between ERP and e-commerce.
• Comarch B2B B2B web platform enabling remote sales network management with full integration to Comarch ERP XL and Altum, providing real-time product offers, order management, invoicing history and multilingual support (Polish, English, German, French).
• Comarch Optima dla Biur Rachunkowych Dedicated version of Comarch ERP Optima for accounting offices and tax advisory firms, including modules for tax ledger, commercial ledger, fixed assets, payroll and HR, BI analyses and BI Point Manager; certified for compliance with the Polish Accounting Act.
• Wdrożenia (Implementation Services) ERP implementation services following a structured methodology covering pre-implementation analysis, system installation, data migration, configuration, user training and go-live support.
• Serwisowanie (Maintenance & Support Services) Post-implementation maintenance and support services including software updates, hardware service, specialist consultations, telephone hotline and remote/on-site support with contracted response times.
• Programowanie (Custom Software Development) Custom software development using Microsoft .NET, Visual Studio and MS SQL Server (Microsoft Silver ISD certified), creating dedicated modules and extensions for Comarch ERP systems.
• Servers (Lenovo, HPE, NTT) Branded server hardware from Lenovo, HPE and NTT, configured for Comarch ERP deployments and offered with Microsoft Windows Server and MS SQL Server on promotional terms.
• Workstations and Industrial Terminals Desktop computers and specialized workstations for industrial environments, including touch-screen terminals adapted for production-floor use with Infortes MES, equipped with card readers and accessories.
• Mobile Devices and Accessories Mobile devices including Zebra (formerly Motorola) and Honeywell portable terminals, Cipherlab data collectors, barcode label printers, thermal mobile printers and wireless network infrastructure for warehouses and production facilities.
• EU Funding Advisory (Fundusze unijne) EU grant assistance service for IT projects, covering grant-type selection, application preparation and ongoing grant management; eligible costs can include software, implementation and hardware, with potential coverage of up to 70% of project cost.
• IT Leasing (Leasing) IT equipment leasing facilitated by Infortes through Grenke Leasing and Europejski Fundusz Leasingowy (EFL), including promotional leasing offers such as 'leasing 106%' for Comarch software purchases.
• Credit Financing (Kredyt) Credit financing for IT systems facilitated by Infortes, including commercial credit from Comarch with installment payments adapted to project scope and size.

Quantifiable outcome

• Over 300 successful ERP implementations across Poland
• +6 more outcomes

Named customers22 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature15 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• ComarchcoreChannel Partner/ Reseller/ DistributorInfortes is a Platinum Partner of Comarch, the leading Polish ERP software vendor. As Comarch's top partner in Poland (#1 in sales ranking for 2023), Infortes sells, implements, and supports the full range of Comarch ERP products including ERP XL, ERP Optima, ERP Altum, ERP XT, CRM, WMS, DMS, BI, and Mobile solutions. The partnership involves ongoing sales targets, technical certification, and annual conference participation.
• MicrosoftcoreTechnology or IntegrationMicrosoft is a technology partner whose tools form the core development stack for Infortes proprietary solutions. Infortes has received Microsoft Silver Status ISD (Independent Software Developer) competency, confirming expertise in Microsoft development technologies including .NET, Visual Studio, and MS SQL Server.
• LenovominorChannel Partner/ Reseller/ DistributorLenovo is a hardware partner providing servers for Infortes client deployments. Infortes offers branded Lenovo servers configured for Comarch ERP systems.
• HPE (Hewlett Packard Enterprise)minorChannel Partner/ Reseller/ DistributorHPE is a hardware partner providing enterprise-grade servers for Infortes client deployments. Infortes offers HPE servers configured for Comarch ERP implementations.
• NTTminorChannel Partner/ Reseller/ DistributorNTT is a hardware partner providing servers for Infortes client deployments. Infortes offers NTT servers as part of its comprehensive hardware offering.
• Zebra (formerly Motorola)minorChannel Partner/ Reseller/ DistributorZebra (formerly Motorola) provides mobile terminals and handheld devices used in warehouse and production environments, integrated with Comarch ERP Mobile and WMS systems.
• HoneywellminorChannel Partner/ Reseller/ DistributorHoneywell provides mobile terminals and handheld devices for warehouse and production operations, offered as part of Infortes hardware portfolio for Comarch ERP Mobile implementations.
• CipherlabminorChannel Partner/ Reseller/ DistributorCipherlab provides data collectors and mobile terminals (including 2D technology) for warehouse and inventory management operations, offered as part of Infortes hardware solutions.
• WKS Śląsk WrocławminorOthersWKS Śląsk Wrocław is a professional basketball team (18-time Polish champions) that Infortes sponsors. The partnership demonstrates community engagement and brand visibility in the Wroclaw region, with sponsorship renewed annually.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Soneta: Polish ERP vendor targeting SMB and accounting offices (enova365 product line); directly competes with Infortes' ERP Optima and ERP XT offering for Polish micro and small business customers.
• IT.integro: Polish IT integrator and one of the established Comarch ERP implementation partners; competes head-to-head with Infortes on the same Comarch platform for the same Polish enterprise and accounting-office customers.
• Macrologic: Polish ERP implementation specialist serving mid-market manufacturing and distribution with Microsoft Dynamics and own vertical modules; comparable customer profile, comparable module-based differentiation strategy.
• BPSC: Polish enterprise software vendor and implementation partner (Streamsoft ERP / Impuls EVO) serving manufacturing, distribution, and services — same target customers (Polish mid-market ERP buyers) as Infortes with overlapping consulting/implementation model.
• Streamsoft (Streamsoft PRIME): Polish ERP vendor/implementation firm focused on trade, services, and small manufacturing — similar vertical mix (trade, distribution, services) and similar proprietary add-on modules that extend a core ERP platform.
• Infinite Sp. z o.o. Polish ERP/IT services firm specializing in Comarch ERP implementation and support for SMB and mid-market clients; directly comparable as a Comarch partner with implementation, training, and proprietary tooling.

Broad incumbents

• Asseco Business Solutions: Polish ERP and HR/payroll software vendor (ERP XL, HR, WAPRO product lines) that competes directly with the Comarch platform Infortes resells; a publicly listed Polish ERP incumbent that also runs its own partner ecosystem.
• Comarch: The Polish ERP vendor whose product line (ERP XL, Optima, Altum, XT) Infortes exclusively resells and extends; structurally upstream but its partner program directly defines Infortes' addressable customer base.
• All for One Group: European mid-market ERP/IT services group (SAP, Microsoft, Infor) operating in Poland through subsidiaries; competes for the same large Polish enterprise ERP RFPs and offers comparable end-to-end implementation plus proprietary extensions.

Emerging players

• Consultecd: Polish Comarch ERP partner and IT services firm with similar enterprise application services focus; a smaller-scale peer that competes in the same Comarch partner ecosystem for Polish SME and mid-market deals.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xfacebook.com/Infortes
• YouTubeyoutube.com/channel/UCiBVnoRXgugycqq0pd9_pVA
• Facebookfacebook.com/Infortes
• LinkedInpl.linkedin.com/company/infortes-sp-z-o-o

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infortes