What ALERT Life Sciences Computing does

ALERT Life Sciences Computing, S.A. is a privately held Portuguese healthcare IT company founded in 1999 by M. Jorge Guimarães, M.D., Ph.D., and headquartered in Vila Nova de Gaia, Portugal. The company develops, distributes, and implements ALERT®, a touchscreen-based, web and cloud-enabled global Electronic Medical Record (EMR) platform covering Emergency, Inpatient, Outpatient, Surgery, ICU, Pharmacy, Primary Care, and increasingly Mental Health and Home Health Care settings. Its 3-tier architecture (HTML5 front-end, Java middle layer, Oracle database) is complemented by a Health Information Exchange (HIE/Health Box), Patient Data Management System (PDMS), Business Intelligence, Planning System, and a unified access layer (ALERT HUB). ALERT is deployed across approximately 30 countries via direct enterprise sales, wholly-owned regional subsidiaries (Spain, UK, Netherlands, USA, Brazil, Mexico, Singapore), partner resellers, and exclusive technology transfer agreements.

The company monetizes through a mix of SaaS subscriptions, multi-year software licenses (e.g., US market licensing 2013, exclusive Taiwan 2015, Kuwait 2012), implementation professional services, and a small self-serve online store (e.g., ALERT PRIVATE PRACTICE from €60/month, ALERT eLEARNING from €25). It holds an unusually broad set of country-specific healthcare IT certifications — including NOM-024 in Mexico, LAP and DMP in France, ONC-ACB in the USA, SBIS-CFM in Brazil, and e-Prescription certification from Portugal's SPMS — plus 30 published IHE Integration Statements and active HL7 membership. Historical disclosed Group revenue reached €42.6M (~$59.4M USD) in 2009, growing from €23.16M in 2007, with named reference customers spanning Espírito Santo Hospital in Évora, INCA Brazil, NHS trusts, Clínica Girassol in Angola, the American Hospital of Paris, and 16 hospitals in Saudi Arabia. ALERT also runs a side research program on evolution and cancer, notably the rediscovery of Archaeopteryx, which has been published in book form.

Name

ALERT Life Sciences Computing

Legal name

ALERT Life Sciences Computing, S.A.

Website

https://alert-online.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

ALERT Life Sciences Computing is a privately held Portuguese healthcare IT vendor that develops, distributes, and implements ALERT®, a touchscreen-based EMR/EHR platform with HIE, PDMS, BI and SaaS delivery, deployed in hospitals, primary care centers and private practices across roughly 30 countries.

Ownership category

akta.pro rank

Product category

Healthcare Clinical Software / Electronic Medical Records

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Healthcare clinical software
• Electronic medical record
• Health information exchange
• Paper-free hospital
• Patient data management

Headquarters

HQ city

Vila Nova De Gaia

HQ country

Portugal

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. SaaS Subscription: ALERT operates on a SaaS (Software as a Service) model basis with software deployed over the internet. Customers pay subscription fees for access to ALERT products including ALERT PAPER FREE HOSPITAL, EMR modules, and business intelligence tools. The SaaS model enables facilities to have technological solutions without large investments in hardware and infrastructure.
2. Software License: Traditional software licensing model available for certain products. ALERT has signed multi-year market licensing agreements (e.g., USA market licensing agreement in 2013) and exclusive technology transfer agreements (e.g., Taiwan, Southeast Asia).
3. Professional Services: Implementation consultancy services provided by ALERT professionals to help healthcare facilities transition from paper-based to paper-free environments. Training services also provided through eLEARNING platform.
4. Online Store Products: Software modules and books sold directly through ALERT's online store, including ALERT PRIVATE PRACTICE from €60/month and ALERT eLEARNING from €25.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

ALERT Life Sciences Computing develops, distributes, and implements the ALERT® clinical software suite — a touchscreen, web and cloud-enabled Electronic Medical Record (EMR) platform covering the full healthcare continuum (Emergency, Inpatient, Surgery, Outpatient, ICU, Primary Care, and Private Practice) along with Health Information Exchange (HIE), Patient Data Management System (PDMS), Business Intelligence, and Personal Health Record modules. The company sells its software primarily to hospitals, primary care centers, government health authorities, and private practices worldwide via SaaS subscriptions, traditional licenses, and professional implementation services delivered through direct field sales, regional subsidiaries, and channel partners.

Product overview

ALERT Life Sciences Computing offers a comprehensive, touchscreen-based healthcare IT platform with a modular architecture. The core offering is ALERT PAPER FREE HOSPITAL (PFH), a complete Electronic Medical Record (EMR) system that serves as the foundation for integrated clinical operations. This core system is supplemented by specialized modules including ALERT CARE (primary care), ALERT PRIVATE PRACTICE (private practices), ALERT PDMS (patient data management with device integration), ALERT PHARMACY, ALERT REFERRAL, and ALERT HOME VISIT. The platform's data exchange capabilities are powered by ALERT HEALTH INFORMATION EXCHANGE / HEALTH BOX, which enables regional health information sharing and creates a centralized EHR when combined with MyALERT Personal Health Record. Administrative and operational modules include ALERT ADT (admission/discharge/transfer), ALERT SCHEDULER (appointment management), ALERT CODING (diagnosis/procedure coding), ALERT BILLING, ALERT CRM (customer relationship management), and ALERT PATIENT PORTAL. Decision support is provided through ALERT BUSINESS INTELLIGENCE (BI) for clinical and financial analysis and ALERT PLANNING SYSTEM for resource planning. Additional offerings include ALERT eLEARNING and ALERT STUDENT for training, ALERT HUB as a unified access point, ALERT HEAD OFFICE for real-time dashboards, ALERT VIDEOCONFERENCING, ALERT WELCOMING for hospitality, and specialized solutions for Mental Health hospitals and Home Health Care. Mobile applications include ALERT SCHEDULER Mobile, MyALERT Mobile, and ALERT Health News for iOS and Android.

Differentiator

Problem solved

Functional benefit

Brands

• ALERT®: ALERT® clinical software - global Electronic Medical Record (EMR) with Health Information Exchange (HIE), Personal Health Record (PHR), Patient Data Management System (PDMS), Planning System (PS) for healthcare and Business Intelligence (BI) clinical system.
• MyALERT®
• ALERT® PAPER FREE HOSPITAL (PFH)
• ALERT® CARE
• ALERT® PRIVATE PRACTICE
• ALERT® PDMS
• ALERT® BUSINESS INTELLIGENCE (BI)
• ALERT® HUB
• ALERT® HEAD OFFICE
• ALERT® SCHEDULER
• ALERT® SCHEDULER Mobile
• Health Box®

Products and services

• ALERT PAPER FREE HOSPITAL (PFH) Comprehensive Electronic Medical Record (EMR) solution providing paper-free hospital operations across Emergency, Inpatient, Surgery, and Outpatient environments, serving as the foundation of ALERT's enterprise clinical software suite.
• ALERT HEALTH INFORMATION EXCHANGE / HEALTH BOX Health Information Exchange (HIE) system enabling clinical data sharing across healthcare organizations and creating a centralized electronic health record through a Data Governance engine.
• MyALERT (Personal Health Record) Personal Health Record (PHR) allowing individuals to organize and manage their personal health information in electronic format with controlled access.
• ALERT CARE Primary Care solution for healthcare centers enabling comprehensive patient management in primary care settings.
• ALERT PRIVATE PRACTICE Clinical information system for private medical practices, available via subscription from €60/month.
• ALERT PDMS (Patient Data Management System) Patient Data Management System enabling collection of data from clinical monitoring devices with automated storage in patient EMR.
• ALERT PHARMACY Pharmacy management module integrated with the EMR for medication dispensing and management.
• ALERT SCHEDULER Comprehensive appointment scheduling system for managing individual, single, series, group, and interdisciplinary appointments.
• ALERT BUSINESS INTELLIGENCE (BI) Business Intelligence application for analysis of clinical and financial data, enabling outcome comparisons between different sites and decision support.
• ALERT PLANNING SYSTEM (APS) Healthcare planning system for operational, tactical and strategic resource planning including staff, equipment, beds, and rooms.
• ALERT HUB Single access point providing unified entry to all ALERT products.
• ALERT HEAD OFFICE Real-time institutional clinical activity dashboard providing immediate overview of hospital operations.
• ALERT Mental Health Hospital Software Specialized software product for digitalization of mental health hospitals.
• ALERT HOME HEALTH CARE Home Health Care digitalization product integrated with medical devices for remote patient monitoring and care.
• ALERT SCHEDULER Mobile Mobile application for iOS and Android allowing healthcare professionals to access ALERT SCHEDULER, visualize calendars, and create notifications.
• MyALERT Mobile Mobile application for Android and iPhone enabling users to create and manage personal health records.

Quantifiable outcome

• 70% reduction in Triage time
• +6 more outcomes

Named customers14 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability4 records

Feature10 records

Partnerships

15 partnerships are on record, tiered core, strategic, regional, academic and acquisition.

• RIS-PACS Integration PartnercoreTechnology or Integration · 1 January 2020ALERT established partnership for inclusion of RIS – Radiology Information System and PACS (Picture Archiving and Communication System) in ALERT products. This integration enhances ALERT's imaging capabilities by connecting with radiology information systems and picture archiving systems.
• GE Digital Saudi ArabiastrategicTechnology or Integration · 1 January 2019ALERT was a successful participant at the Interoperability Showcase held at HIMSS Saudi Arabia in collaboration with GE Digital Saudi Arabia (Saudi American General Electric Company).
• LIS Integration PartnercoreTechnology or Integration · 1 January 2017Establishment of partnership for inclusion of LIS – Laboratory Information System in ALERT products. This partnership enables comprehensive laboratory test integration with ALERT's clinical workflows.
• Technology Transfer Partner Southeast AsiaregionalOEM/ Whitelabel/ Licensing Partner · 1 January 2017ALERT celebrated a non-exclusive technology transfer agreement for Southeast Asia, enabling local partners to adapt and deploy ALERT solutions in the region.
• Technology Transfer Partner TaiwanregionalOEM/ Whitelabel/ Licensing Partner · 1 January 2015ALERT signed an exclusive technology transfer agreement for Taiwan, granting a partner exclusive rights to deploy ALERT solutions in Taiwan.
• NHS Connecting for HealthstrategicChannel Partner/ Reseller/ Distributor · 1 January 2012ALERT was appointed ASCC framework supplier by NHS Connecting for Health, enabling ALERT to provide software to NHS organizations in the UK.
• UC IrvineacademicStrategic or Co-development Partner · 1 January 2011ALERT established partnership with UC Irvine, USA for potential research and development collaboration in healthcare IT.
• Center for Healthcare Sciences of Anáhuac University MexicoacademicStrategic or Co-development Partner · 1 January 2011The Center for Healthcare Sciences of Anáhuac University in Mexico chose ALERT, indicating an academic partnership for healthcare IT research and education.
• epSOS ProjectstrategicTechnology or Integration · 1 January 2011ALERT was successful in the 2nd epSOS Projectathon, demonstrating cross-border health information exchange capabilities as part of the European epSOS project.
• ICN (International Council of Nurses)coreTechnology or Integration · 1 January 2011ICN announced agreement with MNI (ALERT) for use of International Classification for Nursing Practice (ICNP) in ALERT software, enabling standardized nursing documentation.
• Chilean Health MinistrystrategicChannel Partner/ Reseller/ Distributor · 1 January 2011Chilean Health Ministry chose ALERT as Health Information Systems provider for national healthcare IT deployment.
• Porto Medical SchoolacademicStrategic or Co-development Partner · 1 January 2008ALERT signed co-development agreement with Porto Medical School, Portugal for joint development of healthcare IT solutions and academic research collaboration.
• IHE (Integrating the Healthcare Enterprise)coreTechnology or Integration · 1 January 2007ALERT is an active participant in IHE initiative since 2006, contributing to interoperability standards development and demonstrating integration capabilities at Connectathon events and interoperability showcases.
• myPartner Healthcare SolutionsacquisitionOEM/ Whitelabel/ Licensing Partner · 1 January 2007ALERT acquired 100% of myPartner Healthcare Solutions, expanding its product portfolio and customer base.
• Orcinus BVacquisitionTechnology or Integration · 1 January 2007ALERT bought the majority of Orcinus BV's share capital, strengthening its technology capabilities through acquisition.

Scale indicators9 records

Recent moves15 records

Expansion highlights2 records

Direct peers

• Dedalus Group: European healthcare IT group providing hospital EHR (e.g., Dedalus OCC), departmental, and regional HIE solutions across Italy, France, Germany, UK, and Latin America. Highly comparable to ALERT as a multi-country, multi-regulatory mid-tier hospital EHR vendor with strong public-sector footprint.
• InterSystems: Provider of HealthShare (HIE), TrakCare (EMR), and IRIS data platform for hospitals and integrated care. Closely comparable to ALERT in combining a HIE-centric platform with a hospital EMR, and competing in similar international hospital digitization deals across EMEA, LatAm, and Asia.
• MEDITECH: US-based hospital EMR vendor serving community hospitals and integrated delivery networks. Highly comparable to ALERT as a mid-tier, full-scope EMR vendor with international deployments, comparable product breadth (acute, ambulatory, ED, ICU), and similar mid-market positioning between tier-1 and point solutions.

Regional players

• MV Health (Siemens Healthineers Soarian / Atos): European hospital information system vendor (i.s.h.med, M-KIS, Orbis) with strong positions in DACH and parts of Benelux. Comparable to ALERT as a mid-tier European hospital EMR competitor in the same international hospital procurement competitions.
• ChipSoft: Dutch-based hospital EMR vendor (HiX) with strong market share in the Netherlands and selective international expansion. Comparable to ALERT as a European mid-tier EMR focused on deep clinical workflow customization, and a direct regional competitor in the Netherlands.

Broad incumbents

• Oracle Health (formerly Cerner): Global EMR and health IT platform with deep hospital footprint in the US, UK (NHS), and Middle East. Comparable to ALERT in serving multi-country, multi-regulatory hospital deployments, and the principal large-scale competitor in markets like Saudi Arabia and Brazil.
• Epic Systems: Largest US hospital EMR vendor dominating large academic medical centers and IDNs. Overlaps with ALERT in full-scope acute care EMR functionality and represents the strategic benchmark ALERT is positioned against in international opportunities where Epic expands.
• Philips Healthcare IT: Major healthcare technology vendor with a portfolio that historically included hospital EMR/clinical informatics solutions. Comparable in adjacent clinical informatics and monitoring integration (PDMS-like) that overlaps with ALERT's patient data management capabilities.
• CompuGroup Medical: European healthcare IT vendor with hospital information systems, ambulatory EHR, and HIE offerings serving hospitals, physicians, and pharmacies across multiple European and emerging markets. Comparable to ALERT in its primary care and hospital solutions and multi-country reach.

Emerging players

• EverServe (Evercare): Emerging hospital information system provider focused on emerging market hospital digitization. Comparable to ALERT in serving the same international public-sector hospital opportunities, particularly in MENA and Africa where ALERT has active deployments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/alert_online
• YouTubeyoutube.com/user/ALERTonline
• Facebookfacebook.com/ALERTLifeSciencesComputing
• LinkedInlinkedin.com/company/alert-life-sciences-computing-s.a.
• Instagraminstagram.com/alert.online

Compliance15 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries10 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ALERT Life Sciences Computing