What Synergistic Software does

Synergistic Software, Inc. (SSI), founded in 2005 and headquartered at 251 Villa Rosa Road, Temple, Georgia, provides integrated public safety software to law enforcement agencies, county jails, and 911 communications centers. The company's flagship offering is the InterOp Public Safety Suite, a unified platform that bundles computer-aided dispatch (InterOp CAD), records management (InterOp RMS), jail management (InterOp JMS), mobile field reporting with e-citation (InterOp Mobile), and electronic fingerprint capture (InterOp Livescan) into a single integrated system. All modules integrate NCIC/GCIC interface access, CJIS-compliant encryption, and NIBRS-aligned incident classification, and the company complements proprietary software with resold third-party solutions including Vigilant Solutions ALPR/LPR and LiveEarth IoT mapping.

The company operates a direct enterprise sales motion targeting government buyers, primarily in the Southeast United States, with quote-based multi-year subscription contracts for software licensing plus hardware-inclusive Livescan bundles (ten-print scanners, ruggedized cabinets, biometric capture peripherals). Revenue is driven by recurring software licensing and subscriptions augmented by hardware sales, implementation, training, and 24/7 support. The firm claims 300+ law enforcement agency customers and 100+ ALPR deployments through its premier Vigilant Solutions VAR arrangement in the Southeast, with management and field staff averaging 15+ years of public safety experience.

SSI is a wholly owned subsidiary of i3 Verticals, operating commercially as i3 Public Sector. The company was founded by Cary Reno (former COO of Paragon Total Solutions), and in 2007 acquired Plus Incorporated, adding approximately 150 Georgia agency customers including FBI, DOAG, GBI, and US Military installations plus COO Larry Dowell to the leadership team. The company remains privately held with no external funding rounds and uses the InterOp Academy virtual training platform as its main customer education and retention channel.

Name

Synergistic Software

Legal name

Synergistic Software, Inc.

Website

https://getssi.org

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Synergistic Software provides integrated public safety software—CAD, RMS, JMS, mobile field reporting, and Livescan—to over 300 law enforcement agencies, jails, and 911 centers, primarily in the Southeast US, as i3 Public Sector under i3 Verticals.

Ownership category

akta.pro rank

Product category

Public Safety Software

NAICS

Computer Systems Design and Related Services (54151), Security Systems Services (56162)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Security Management Platforms Integration (PSIM/SOC, Command & Control) (BPAKAGAH)

Keywords

• Public safety software
• Computer aided dispatch
• Records management system
• Jail management system
• License plate recognition

Headquarters

HQ city

Temple

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing and Subscription: SSI generates revenue through licensing of its InterOp Public Safety Suite software solutions including CAD, RMS, JMS, Mobile, and LiveScan. The company also sells related hardware such as Livescan systems (laptops/PCs, ten print scanners, ruggedized cabinets) and provides implementation, training, and support services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Synergistic Software (SSI) provides an integrated public safety software suite called the InterOp Public Safety Suite, which combines Computer Aided Dispatch (CAD), Records Management System (RMS), Jail Management System (JMS), Mobile field reporting with E-Citations, and Livescan fingerprint capture into a single platform. The company also serves as a Value Added Reseller for Vigilant ALPR Solutions and LiveEarth IoT Mapping, selling to law enforcement agencies, county jails, and public safety communications centers.

Product overview

Synergistic Software (SSI) offers the InterOp Public Safety Suite, a scalable and fully integrated public safety software platform. The core suite combines InterOp CAD (computer-aided dispatch), InterOp RMS (records management), InterOp JMS (jail management), InterOp Mobile (field reporting with e-citations), and InterOp Livescan (fingerprint capture) into a unified system, eliminating the need for multi-vendor solutions. SSI also resells complementary third-party products including Vigilant ALPR Solutions and LiveEarth IoT Mapping. Founded in 2005, SSI serves over 300 law enforcement agencies primarily in the Southeast United States.

Differentiator

Problem solved

Functional benefit

Brands

• InterOp Public Safety Suite: Scalable, full featured solution providing CAD, law records management, jail management, mobile solutions, and livescan.
• InterOp CAD
• InterOp RMS
• InterOp JMS
• InterOp Mobile
• InterOp Livescan
• InterOp Academy

Products and services

• InterOp Public Safety Suite

Quantifiable outcome

• Over 300 law enforcement agencies served as trusted partner
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature6 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Vigilant SolutionscoreChannel Partner/ Reseller/ DistributorSSI is a premier Value Added Reseller for Vigilant Solutions in the Southeast United States. They have over 100 agencies deployed with Vigilant ALPR solutions directly supported by SSI. Vigilant Solutions creates ALPR and facial recognition tools for law enforcement, with over tens of thousands of users worldwide. Their LEARN Intelligence Network provides investigative capability with data sharing for credentialed law enforcement personnel.
• LiveEarth IoT MappingminorChannel Partner/ Reseller/ DistributorSSI serves as a Value Added Reseller for LiveEarth IoT Mapping solutions, offering innovative mapping technology as part of their public safety software offerings.
• i3 VerticalscoreStrategic or Co-development PartnerSSI is an i3 Verticals company, operating as i3 Public Sector. i3 Verticals provides technology infrastructure and resources enabling SSI to focus on public safety solutions while leveraging shared services and market reach.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Motorola Solutions: Motorola Solutions offers CommandCentral CAD, RMS, and records workflows for law enforcement, and now owns Vigilant Solutions (SSI's ALPR partner). It competes with InterOp across dispatch and records and could disintermediate SSI's reseller relationship.
• Axon: Axon (formerly TASER) has expanded from body cameras into RMS, evidence, and digital evidence management with Axon Records, competing for the same sheriff and police agency IT budgets that fund InterOp deployments.
• Tyler Technologies: Tyler Technologies is a dominant publicly-traded public sector software provider whose Public Safety suite (New World CAD/RMS, jail management, mobile) competes head-on with Synergistic Software's InterOp suite for the same sheriff and police agency buyers, but at vastly greater scale and product breadth.
• Hexagon Safety, Infrastructure & Geospatial: Hexagon's HxGN OnCall Dispatch and related public safety portfolio competes with InterOp CAD and RMS at larger municipal and county agencies, especially those with geospatial-heavy workflows.

Direct peers

• EFORCE Software: EFORCE offers CAD, RMS, mobile, and jail management software to small and mid-sized law enforcement agencies, overlapping closely with InterOp's product scope and target buyer.
• TRITECH Software Systems: TRITECH provides CAD, RMS, mobile, and field reporting solutions to law enforcement agencies of similar size and profile to Synergistic Software's InterOp customer base.
• CentralSquare Technologies: CentralSquare provides Pro Suite CAD, RMS, mobile, and jail management software to public safety agencies, directly competing with InterOp on integrated public safety platforms for small and mid-sized agencies similar to SSI's customer base.
• Southern Software: Southern Software provides integrated CAD, RMS, jail, and civil process software to sheriff's offices and police departments, with a similar regional focus and comparable product suite to Synergistic Software's InterOp.
• Versaterm: Versaterm provides CAD, RMS, mobile, and analytics solutions to public safety agencies and competes directly with Synergistic Software's InterOp suite in the mid-market law enforcement segment.

Emerging players

• Mark43: Mark43 is a cloud-native CAD and RMS vendor targeting the same small-to-mid law enforcement segment as SSI, often winning modernization RFPs by displacing legacy on-premises suites like InterOp.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/GETSSI
• Facebookfacebook.com/SSInterOp

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Synergistic Software