i3 Verticals
i3 Verticals is a Nashville-based public SaaS company (NASDAQ: IIIV) delivering integrated cloud software to US public sector agencies across five verticals: JusticeTech (courts), Transportation (DMV/motor carrier), Utilities, Public Administration/ERP, and K-12 Education, serving more than 5,000 contracted government customers.
- Company typePublic
- Founded2015
- HeadquartersNashville, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
What i3 Verticals does
i3 Verticals is a Nashville, Tennessee-based publicly traded software company (NASDAQ: IIIV) that delivers integrated cloud-native SaaS solutions to the US public sector through five vertical product lines: JusticeTech (courts and law enforcement), Transportation (DMV and motor carrier services), Utilities (billing and customer experience), Public Administration/ERP, and K-12 Education. The platform-plus-modules architecture bundles proprietary products such as TrueFiling (eFiling), CourtOne (case management), aiSmartBench (AI-powered judicial search), Vault (digital evidence management), ePortal (utility customer experience), and a full ERP suite with 15+ add-on toolkits, all designed to comply with government-specific regulations including GASB, IRP/IFTA, and state court rules.
The company's revenue model is anchored in SaaS subscriptions, which comprised approximately 80% of total revenue in Q2 FY2026, with Annualized Recurring Revenue of $183.5M (+11.6% YoY). Total revenue from continuing operations was $57.5M for Q2 FY2026 (+6.2% YoY), with FY2026 guidance of $221-229M. The go-to-market is enterprise field sales direct to state, county, and municipal agencies via RFPs and government procurement vehicles, supplemented by integration partners. i3 Verticals reports 5,000+ contracted customers and serves flagship accounts such as the West Virginia Supreme Court, Michigan Trial Courts (MiFILE), City of Phoenix Water Services, and Seattle Public Utilities.
The company has executed a deliberate strategic transformation. In September 2024, i3 Verticals sold its merchant services business to Payroc for approximately $438M in cash, and in May 2025 it divested its Healthcare Revenue Cycle Management business to Infinx Healthcare. Proceeds have been redeployed into the core public sector software franchise via organic product launches (Arizona regulatory licensing, Louisiana parish digitization, West Virginia CourtOne expansion), geographic expansion into Canada (Saskatchewan), and an undisclosed acquisition announced in June 2026. Leadership was refreshed post-divestiture with Geoff Smith as CFO and Clay Whitson as CSO.
i3 Verticals firmographics
Firmographics- Name
- i3 Verticals
- Legal name
- i3 Verticals, LLC
- Website
- https://i3verticals.com
- Company type
- Public
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- i3 Verticals is a Nashville-based public SaaS company (NASDAQ: IIIV) delivering integrated cloud software to US public sector agencies across five verticals: JusticeTech (courts), Transportation (DMV/motor carrier), Utilities, Public Administration/ERP, and K-12 Education, serving more than 5,000 contracted government customers.
- Ownership category
- akta.pro rank
i3 Verticals industry classification
Industry- Product category
- Public Sector Software
- NAICS
- Software Publishers (51321), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)
Keywords
Where i3 Verticals is headquartered
LocationHeadquarters
- HQ city
- Nashville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
i3 Verticals business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Others
Revenue model
- SaaS/Subscription Revenue: Annualized recurring revenue from software subscriptions, now comprising approximately 80% of total revenue. Revenue grew 11.6% to $183.5 million annualized recurring revenue in Q2 FY2026. SaaS revenue grew more than 24% for the fourth consecutive quarter.
- Transaction/Payment Processing Fees: Revenue generated from payment processing transactions. Though the company sold its merchant services business to Payroc for ~$438M in September 2024, payment processing remains embedded within software solutions for courts, utilities, and education.
- Healthcare Revenue Cycle Management: Revenue cycle management services for healthcare providers, including academic medical centers and large provider groups. This business was sold to Infinx Healthcare in May 2025.
- Professional Services: Implementation, training, and consulting services. Management noted persistent weakness in professional services revenue as an execution challenge.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | SaaS/Subscription pricing for government agencies |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
i3 Verticals product offering
Product offeringCore offering
i3 Verticals sells integrated cloud-based SaaS software to public sector agencies across five verticals: JusticeTech (electronic court filing, case management, digital evidence management), Transportation (motor vehicle title/registration, IRP/IFTA motor carrier services), Utilities (customer experience portals, billing, mobile workforce), Public Administration/ERP (fund accounting, payroll, HR, appraisal/tax, licensing), and Education (K-12 payments and nutrition under PaySchools). Approximately 80% of revenue is recurring SaaS, with embedded payment processing and professional services as secondary streams; the company serves 5,000+ contracted government and education customers across the U.S. with select Canadian deployments.
Product overview
i3 Verticals is a software company delivering integrated solutions to the Public Sector through a platform-plus-modules architecture. The company operates across five major verticals: JusticeTech (courts and law enforcement), Transportation (motor vehicle and carrier services), Utilities (billing and customer experience), Public Administration/ERP, and Education. Key products include TrueFiling (eFiling platform), i3 CourtOne (case management), aiSmartBench (AI-powered judicial bench tool), Vault (digital evidence management), ePortal (utility customer experience), and comprehensive ERP solutions with core modules (Fund Accounting, Payroll, HRMS) plus 15+ add-on toolkits. The platform serves over 5,000 contracted customers in government and public sector markets.
Differentiator
Problem solved
Functional benefit
Brands
- JusticeTech: Court and justice system software solutions including case management, eFiling (TrueFiling), document management, and revenue cycle management.
- i3 Education
- PaySchools
- TrueFiling
- CourtOne
- ePortal
- VTRS
- EZ Tag
- uVisionPlus
- i3 CourtOne
- WVPASS
- SafeEncounter
- InterOp Mobile
Products and services
- TrueFiling Web-based electronic court filing (eFiling) platform enabling attorneys, paralegals, court reporters, and self-represented filers to submit documents online 24/7 with real-time tracking and instant notifications, streamlining court workflows and eliminating paper-based processes.
- aiSmartBench AI-powered judicial bench technology enabling judges to perform real-time full-text searches of scanned case and evidence documents, view evidence from the bench, and route eSigned documents without manual intervention.
- i3 CourtOne Case Management Solution (CMS) Comprehensive cloud-hosted case management solution supporting all case types from a single platform, enabling courts to centralize data storage, migrate to cloud environments, and manage case files with top security measures.
- i3 Document Management System (DMS)
Quantifiable outcome
- SaaS revenue grew more than 24% for the fourth consecutive quarter
- +5 more outcomes
Companies that use i3 Verticals
Customer profileNamed customers14 records
Segments3 records
Ideal customer profiles2 records
i3 Verticals technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature18 records
i3 Verticals partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core, former adjacent and former core.
- Clark County, OhiocoreClark County, Ohio (Springfield) signed on to implement TrueFiling eFiling platform — the first standalone TrueFiling implementation in Ohio, marking entry into the Ohio court market.
- Infinx Healthcareformer adjacentInfinx Healthcare acquired i3 Verticals' Healthcare Revenue Cycle Management Business in May 2025, expanding Infinx's market presence into academic medical centers and large provider groups. i3 Verticals noted its future lies in enterprise software for other markets.
- Payrocformer corePayroc completed acquisition of i3 Verticals' merchant services business in September 2024 for approximately $438 million in cash. The combined entity processes over $115 billion in annual transaction volume across approximately 190,000 merchant customers in the US, Canada, Caribbean, UK, and EU.
- West Virginia Supreme Court of AppealscoreMajor statewide collaboration to modernize appellate court operations with CourtOne CMS and WVPASS public access system across all 55 West Virginia counties. Partnership later expanded to include Circuit, Family, and Magistrate Courts.
- Arizona Department of Real Estate (ADRE)corei3 Verticals was selected to deliver its Regulatory Licensing and Credentialing Software solution to modernize real estate license processing across the state of Arizona.
- Georgia Probate CourtscoreExpanded TrueFiling solution into Georgia probate courts including Clayton County (5th largest in Georgia), as part of Georgia's preparation for mandatory eFiling statewide.
- Arkansas Courtscorei3 Verticals expanded JusticeTech solutions across 33+ Arkansas district courts with payment processing, revenue cycle management, and defendant electronic services. Also launched payment and revenue cycle management tools specifically for Arkansas courts.
- Saskatchewan Province (Canada)coreNew contract with Saskatchewan Province to provide Motor Carrier Services including IRP credentialing and fee apportionment, expanding i3 Verticals' transportation footprint into Canada.
- Michigan Trial CourtscoreStatewide MiFILE e-filing platform powered by TrueFiling technology. 81 Michigan Trial Courts were live as of late 2024, with 18 additional courts going live in October.
- Louisiana ParishescoreContinued partnership with parishes across Louisiana supporting technology upgrades including ImageFlow digital workflow systems and transition to modern digital processes for parish offices statewide.
- Seattle Public UtilitiescoreCustomer of i3 Verticals ePortal utility solution. Ranked #1 among large water utilities in the West region in the JD Power 2024 US Water Utility Residential Customer Satisfaction Study.
- Aqua (Northeast)coreLarge utility provider using i3 Verticals ePortal solution. Ranked #2 among large utilities in the Northeast region in the JD Power 2024 study.
- Colorado Springs UtilitycoreMunicipal utility using i3 Verticals ePortal solution. Ranked 4th out of 15 providers in the West Midsize category in the JD Power 2024 study.
- City of Phoenix Water Services DepartmentcoreArizona's largest municipal water provider (serving 1.7+ million customers) implemented i3 Verticals' ePortal self-service solution for bill payment, usage monitoring, and conservation tools.
- City of Opelousas, LouisianacoreMunicipal partnership implementing i3 Verticals ERP solutions including Fund Accounting, Municipal Licensing, and Utility Billing products for municipal operations.
- Smyrna School District, DelawarecoreNew education partnership expanding i3 Verticals' education footprint into Delaware, helping streamline district operations and enhance service for students and families.
Scale indicators9 records
Recent moves8 records
Expansion highlights5 records
i3 Verticals competitors and assessment
Company assessmentDirect peers
- Tyler Technologies: Largest pure-play vertical SaaS provider for US state and local governments, with deep offerings across courts, public safety, ERP, and tax. Closest direct comparable to i3 Verticals in product breadth and customer base.
- Granicus: Government experience platform focused on digital communications, citizen engagement, and workflow automation for public agencies. Comparable to i3 in selling SaaS solutions to state and local governments.
- OpenGov: Vertical SaaS for government financial management, budgeting, procurement, and permitting. Directly overlaps with i3's Public Administration/ERP module suite and shares the same state/local buyer.
- CivicPlus: Government technology provider of websites, citizen engagement, recreation management, and HR/ERP software for local governments. Comparable to i3 in targeting municipal agencies with integrated software suites.
- GovOS: Government technology company specializing in property tax, business licensing, and revenue collection for counties and municipalities. Closely comparable to i3's appraisal, tax, and regulatory licensing modules.
- CentralSquare Technologies: Public sector software provider covering public safety, courts, finance, and utilities for cities, counties, and public safety agencies. Directly comparable to i3's JusticeTech, ERP, and utility billing offerings.
Broad incumbents
- Hyland Software: Enterprise content services and document management provider with significant government vertical exposure. Comparable to i3's Document Management System and Vault digital evidence platform, though Hyland operates across multiple industries.
- Motorola Solutions: Large incumbent provider of public safety, command-center, and court technology solutions. Overlaps with i3's JusticeTech and law enforcement products (SafeEncounter, InterOp Mobile) but offers a much broader hardware-plus-software portfolio.
- Axon Enterprise: Dominant law enforcement technology provider with body cameras, digital evidence management, and software. Comparable to i3's Vault digital evidence platform but operates at much larger scale and broader scope.
- PowerSchool: Largest K-12 education SaaS provider covering SIS, learning, and finance. Directly comparable to i3's PaySchools and i3 Education vertical, though at materially larger scale and broader product depth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
i3 Verticals social profiles
Digital presencei3 Verticals financial estimates
Financial estimateRevenue estimate
Valuation estimate
i3 Verticals leadership team
Management profileNumber of profiles
Profiles8 records
i3 Verticals subsidiaries and ownership
Company hierarchySubsidiaries9 records
i3 Verticals funding detail
Funding detailFunding overview
Funding rounds3 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
i3 Verticals M&A and investment
M&A and investmentM&A15 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about i3 Verticals
What does i3 Verticals do?
i3 Verticals sells integrated cloud-based SaaS software to public sector agencies across five verticals: JusticeTech (electronic court filing, case management, digital evidence management), Transportation (motor vehicle title/registration, IRP/IFTA motor carrier services), Utilities (customer experience portals, billing, mobile workforce), Public Administration/ERP (fund accounting, payroll, HR, appraisal/tax, licensing), and Education (K-12 payments and nutrition under PaySchools). Approximately 80% of revenue is recurring SaaS, with embedded payment processing and professional services as secondary streams; the company serves 5,000+ contracted government and education customers across the U.S. with select Canadian deployments.
Is i3 Verticals a public or private company?
i3 Verticals is a public company. It is classified as public and is currently operating.
When was i3 Verticals founded?
i3 Verticals was founded in 2015. It employs 1,001 to 5,000 people.
Where is i3 Verticals based?
i3 Verticals is headquartered in Nashville, United States, in the North America region.
How does i3 Verticals make money?
Four revenue lines are on record. SaaS/Subscription Revenue is the primary driver. The others are transaction/Payment Processing Fees, healthcare Revenue Cycle Management and professional Services.
Who are i3 Verticals's main competitors?
Direct peers on record are Tyler Technologies, Granicus, OpenGov, CivicPlus, GovOS and CentralSquare Technologies. Broad incumbents are Hyland Software, Motorola Solutions, Axon Enterprise and PowerSchool.
Does i3 Verticals have an API?
No public API is recorded for i3 Verticals.
What industry is i3 Verticals in?
i3 Verticals's product category is Public Sector Software. Its primary akta.pro industry code is BPAAACAC, Software/Application Support (SaaS, Enterprise Apps). Its NAICS code is 51321 and its SIC code is 7372.