Datrix

What Datrix does

Datrix Ltd, per its firmographic record, is a Smart Infrastructure and Cyber Security solutions provider; however, the available source material centres on Wavenet Limited, a UK-based information technology managed service and security provider. Wavenet was founded in 2000 (firmographic founding date is 1994, a discrepancy) and is headquartered at One Central Boulevard, Blythe Valley Park, Solihull, West Midlands, with 501–1,000 employees.

Wavenet operates a managed services portfolio spanning Intelligent Connectivity (internet, SD-WAN, MPLS, SASE, leased lines), Unified Communications & Voice (VoIP, contact centre, business mobile, PSTN migration), CyberGuard (cybersecurity monitoring, incident response, staff training, accreditation support), Business Continuity, Cloud & Modern Workplace, Mobile & IoT, Contact Centre, and AI & Automation. The underlying technology stack is built on strategic partnerships with tier-one vendors — Microsoft (including Microsoft 365 Copilot for generative AI productivity), Mitel, Cisco, Darktrace, Fortinet, HPE, KnowBe4, Veeam, Zoom, 8x8, Five9, Content Guru, Cato Networks, Extreme Networks, Gigamon, Gamma, Jola, Canon, Asanti and Inicio AI — rather than on proprietary platforms. CyberGuard is the firm’s branded cybersecurity sub-brand, and Microsoft 365 Copilot integration is the principal AI capability marketed.

The company monetises through recurring managed services contracts, subscription connectivity and UC services, and a wholesale portfolio for resellers and distributors. Go-to-market combines direct enterprise sales with dedicated account managers, a wholesale division for mid-market resellers, and a Connected division serving commercial real estate landlords and tenants. Customers are UK-centric and diversified across education, healthcare, legal, financial services, housing, public sector, retail, manufacturing, leisure and tourism, with named anchor relationships including NatWest Group (15+ year supplier), DVLA, Sussex Partnership NHS Foundation Trust, Birmingham City University, Porterbrook, The Disabilities Trust, Ian Williams, and BHP Chartered Accountants. The company is privately held by Wavenet Limited (Company Reg No: 03919664), with founder Mahmood Chaudhri serving as CEO and Robert Seok as Financial Director.

Name

Datrix

Legal name

Wavenet Limited

Website

https://datrix.co.uk

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Wavenet is a UK-based managed IT services and security provider delivering connectivity, unified communications, cybersecurity (CyberGuard), cloud, business continuity, and AI & automation solutions to enterprise and public sector customers across ten verticals, monetised through recurring managed services, wholesale, and a connected commercial real estate channel.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industries

IT Operations Management (ITOM) Platforms (HDAEALAC), Private Cloud Networking & SDN/NFV Management (HDABABAK), Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms (HDAEALAL)

Keywords

• Managed IT services
• Cyber security solutions
• Network connectivity
• Unified communications
• Cloud infrastructure

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed services revenue from cybersecurity, connectivity, cloud, and communications solutions
2. Connectivity Services: Network solutions including internet, SD-WAN, MPLS, SASE, business broadband, and leased lines
3. Unified Communications & Voice: VoIP systems, contact centre solutions, business mobiles, and PSTN migration services
4. Wholesale Services: Portfolio of products and services offered for resale to technology dealers, resellers, or distributors

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Datrix is a smart infrastructure and cyber security solutions provider delivering managed IT services across cyber security, connectivity, cloud, communications, AI and automation. The company bundles and operates multi-vendor technology stacks on behalf of UK organisations, providing monitoring, integration, business continuity and digital transformation services under recurring managed contracts.

Product overview

Wavenet is a UK managed services and security provider offering a broad portfolio of interconnected technology solutions. The core offerings include Intelligent Connectivity (networking), Unified Communications & Voice (VoIP, contact centres), CyberGuard (cybersecurity), Business Continuity, Cloud & Modern Workplace, Mobile & IoT, Contact Centre, and AI & Automation. These solutions are delivered through economies of scale, diverse vendor relationships, and cutting-edge expertise, with a focus on cyber security, connectivity, cloud, and communications blended with AI and automation.

Differentiator

Problem solved

Functional benefit

Brands

• CyberGuard: Wavenet's cyber security brand providing security monitoring, incident response, staff training, and cybersecurity accreditations.

Products and services

• Intelligent Connectivity Managed network connectivity solutions providing fast, reliable internet and network services (including SD-WAN, MPLS, SASE, business broadband and leased lines) that keep customer data and operations flowing securely. Sold to enterprise and mid-market organisations across UK sectors.
• Unified Communications & Voice Managed business communications including VoIP systems, contact centres and business mobile services for seamless collaboration across distributed organisations. Targeted at enterprise and mid-market UK customers.
• CyberGuard Managed cyber security services providing monitoring, incident response, staff training and cyber security accreditation support, building resilience against cyber threats for UK enterprise customers.
• Business Continuity Managed business continuity services and business continuity management consultancy evolved to address new technology requirements and growing resilience demands of UK organisations.
• Cloud & Modern Workplace Managed cloud and technology infrastructure transformation services that simplify and strengthen internal technology environments in preparation for future growth. Targeted at UK enterprise and mid-market customers.
• Mobile & IoT Managed business mobile packages including handset sourcing, SIM management, tariff optimisation and connectivity support for mobile workforces across UK organisations.
• Contact Centre Managed contact centre solutions enabling staffing level checks, automated transactional activities and meaningful customer interactions through flexible engagement platforms. Targeted at UK organisations with customer contact operations.
• AI & Automation Managed AI and automation solutions blended with human-centric design to drive digital transformation and amplify business success for UK organisations, including Microsoft 365 Copilot integration with Microsoft 365 applications.

Quantifiable outcome

• CSAT consistently above 90% with customers praising speed, responsiveness, and problem-solving

Named customers8 records

Segments10 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationStrategic technology partner providing Microsoft 365, Teams, and Copilot solutions. Wavenet promotes Microsoft 365 Copilot for business as a generative AI assistant for workforce productivity.
• MitelcoreTechnology or IntegrationStrategic partner recognised as Mitel 2026 Healthcare Specialisation Partner, Contact Centre Specialisation Partner, and Healthcare Partner of the Year 2026. Delivers communications and engagement solutions.
• CiscocoreTechnology or IntegrationTrusted vendor partner for networking and connectivity solutions.
• DarktracecoreTechnology or IntegrationAI-powered cybersecurity vendor partner for threat detection and response.
• FortinetcoreTechnology or IntegrationCybersecurity vendor partner providing security solutions and firewall technologies.
• HPEcoreTechnology or IntegrationHewlett Packard Enterprise vendor partner for hardware and infrastructure solutions.
• KnowBe4coreTechnology or IntegrationSecurity awareness training vendor partner for cybersecurity staff training.
• MitelcoreChannel Partner/ Reseller/ DistributorChannel partner programme with specialisations in Healthcare and Contact Centre. Mitel announced Wavenet as a 2026 specialisation partner recognising repeatable expertise in specific industries and solution areas.

Scale indicators3 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Exponential-e: Exponential-e is a UK cloud and network MSP delivering SD-WAN, SASE, UC and managed security to enterprise customers. Its combination of owned network infrastructure and managed services is closely comparable to Wavenet's Intelligent Connectivity and CyberGuard stack.
• Focus Group: Focus Group is a UK managed IT, connectivity and cloud services provider serving SMEs and mid-market. It overlaps with Wavenet on UC, connectivity and managed IT services and competes for similar UK regional and vertical accounts.
• Daisy Communications: Daisy Communications is a UK-based managed services, connectivity and cloud provider serving mid-market and enterprise customers. It directly competes with Wavenet across business broadband, UC, cloud and cyber services for UK SMEs and enterprises.
• Trustmarque: Trustmarque is a UK-based IT services and solutions provider offering managed services, software licensing and cloud. It competes with Wavenet in UK public sector, healthcare and enterprise accounts where vendor-neutral managed services are procured.
• Six Degrees Group: Six Degrees is a UK managed cloud, connectivity and collaboration provider with overlapping UC, cloud and managed security offerings. Its mid-market UK focus and channel model make it one of the closest direct comparisons to Wavenet.
• ANS Group: ANS Group is a UK-based managed cloud, digital workplace and security provider. It competes directly with Wavenet's Cloud & Modern Workplace, Microsoft 365 Copilot integration and managed cyber offerings in the UK mid-market and enterprise segments.

Broad incumbents

• TalkTalk Business: TalkTalk Business provides UK wholesale and enterprise connectivity, broadband and UC services. It competes with Wavenet in the wholesale channel (where Wavenet also operates a wholesale division) and in mid-market connectivity deals.
• Computacenter: Computacenter is a large UK-headquartered enterprise IT infrastructure and services provider. While much larger and broader in scope, it competes with Wavenet on enterprise managed services, networking and Microsoft/cyber deployments and is a useful benchmark for upper-end scale.
• Virgin Media O2 Business: Virgin Media O2 Business provides UK connectivity, mobile, UC and cloud services to enterprises. It is a broad incumbent competitor to Wavenet across connectivity, mobile/IoT and unified communications.
• BT Business: BT Business is the UK incumbent for connectivity, UC and managed services, including Ethernet, SD-WAN and security. It competes with Wavenet's Intelligent Connectivity, UC and managed security offerings across UK enterprise and public-sector accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/datrixcloud

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Datrix