Cyberia

What Cyberia does

Cyberia is a privately held Lebanese Internet Service Provider headquartered in Beirut, founded in 1995. The company delivers broadband connectivity to residential and corporate customers across Lebanon, including Beirut, Mount Lebanon, North Lebanon, South Lebanon, Bekaa, Nabatieh, and Kesrwan, through a portfolio of access technologies: ADSL and VDSL over copper phone lines, 3G mobile internet, and Fiber-to-the-Home (FTTH) services with speeds up to 1 Gbps. Its infrastructure-led approach is supplemented by a self-service digital ecosystem including an Account Management Center web portal and dedicated Android and iOS mobile applications, alongside network-level add-ons such as Parental Control, Unlimited Night, and Unlimited Evening.

The company's product architecture is built around tiered subscription plans ranging from an entry-level 4Mbps/80GB plan (500,000 LBP/month) to premium fiber and unlimited offerings. The CyberSMART sub-brand packages five differentiated unlimited tiers (Eco, Social, Gamer, Streamer, Net Addict) targeting distinct user profiles under a Fair Use Policy. Cyberia monetizes primarily through monthly recurring subscription fees with usage-based overage charges at 25,000 LBP per GB, supplemented by one-time installation fees, value-added services, and bundled Cablevision TV subscriptions.

Go-to-market is multi-channel: direct online sales via website and mobile app, an extensive authorized dealer and reseller network, bank domiciliation for postpaid billing, and additional points of sale through Lebanon Post, Cash United, and Wish retail branches. Strategic partnerships with Cablevision (TV bundling), Platza (e-commerce discounts for subscribers), and iTRAVEL eSIM (international roaming) extend the value proposition beyond pure connectivity. Customer support is delivered through dedicated Corporate and Residential service teams, with the company employing 51–100 staff overall.

Name

Cyberia

Legal name

Cyberia

Website

https://cyberia.net.lb

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

51–100 employees

Short description

Cyberia is a privately held Lebanese broadband ISP, founded in 1995 and headquartered in Beirut, offering ADSL, VDSL, 3G, and FTTH internet services to residential and corporate customers across Lebanon via a multi-tiered subscription model and an extensive dealer and self-service distribution network.

Ownership category

akta.pro rank

Product category

Internet Service Provider / Broadband Telecommunications

NAICS

Telecommunications (517)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Network Architecture & Design Services (BPAEAEAA)

akta.pro secondary industry

Digital Safety, Privacy & Cyber Hygiene (EDAAAIAD)

Keywords

• Broadband internet service
• Fiber-to-the-home
• Residential connectivity
• Corporate internet solutions
• Mobile broadband data

Headquarters

HQ city

Beirut

HQ country

Lebanon

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Internet Subscription Services: Monthly recurring subscription fees from residential and corporate internet plans including ADSL, VDSL, and Fiber services. Plans are tiered based on speed and data allowances, with options ranging from entry-level 4Mbps/80GB plans to premium fiber plans with 1Gbps speeds and 1000GB data allowances.
2. Value-Added Services: Additional fees from add-on services including Unlimited Night (11pm-7am unmetered access), Parental Control, and account freezing services.
3. Data Overage Charges: Revenue from extra data consumption at 25,000 LBP per GB when subscribers exceed their plan quotas.
4. Setup and Installation: One-time fees for FTTH installation including fiber modem provided during setup. Startup offer available at 20 USD for new subscribers including setup, modem, and 1 month free service.
5. TV Bundle Services: Bundled Cablevision TV subscriptions offered with internet plans including Full Package options with and without sports channels at USD pricing converted to LBP.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Cyberia is a Lebanese Internet Service Provider delivering residential and corporate broadband connectivity via ADSL, VDSL, 3G mobile data, and Fiber-to-the-Home (FTTH) infrastructure with speeds up to 1 Gbps. Its portfolio includes tiered monthly subscription plans, unlimited usage bundles (CyberSMART Eco, Social, Gamer, Streamer, Net Addict), value-added services such as Parental Control, Unlimited Night/Evening add-ons, and bundled Cablevision TV subscriptions. Customers are supported through a web-based Account Management Center, mobile applications for Android and iOS, and a nationwide authorized dealer network.

Product overview

Cyberia is a Lebanese Internet Service Provider offering a multi-tiered portfolio of connectivity solutions built around three core access technologies: ADSL and VDSL delivered over copper phone lines, 3G mobile internet, and Fiber-to-the-Home (FTTH). The core internet services are supplemented by plan management and add-on modules including CyberSMART (a tiered unlimited plan family with variants for gamers, streamers, and general users), Parental Control (network-level content filtering), Unlimited Night and Unlimited Evening (time-based data add-ons), and a mobile application for account self-management. The company also bundles Cablevision TV services and partnerships with Platza (e-commerce) and iTravel eSIM (travel connectivity). The Account Management Center serves as the primary customer portal for subscription management.

Differentiator

Problem solved

Functional benefit

Brands

• CyberSMART: Unlimited Internet access plans with full speed capacity for landline services, featuring multiple tiers (Eco, Social, Gamer, Streamer, Net Addict) designed for different user needs.

Products and services

• Cyberia ADSL Asymmetric Digital Subscriber Line broadband internet delivered over existing copper phone lines with speeds up to 20 Mbps, offered in multiple plan tiers based on data quota and speed for residential and corporate customers in Lebanon.
• Cyberia VDSL

Quantifiable outcome

• Fiber speeds up to 1 Gbps for downloads and 150 Mbps for uploads
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• PlatzacoreGTM or Marketing PartnerExclusive partnership with Platza, an online marketplace in Lebanon. Cyberia subscribers receive 10% discount on all purchases site-wide using promo code CYBERIA10. The partnership provides added value to Cyberia customers and drives cross-promotion between the two Lebanese brands.
• CablevisioncoreStrategic or Co-development PartnerCablevision TV bundle services offered with Cyberia internet plans. Customers can add TV subscriptions (Full Package with or without Sports for 4 TVs) at discounted monthly rates when bundled with internet service.
• iTRAVEL eSIMminorGTM or Marketing PartnerPartnership for eSIM services enabling connection beyond borders for Cyberia subscribers. Allows users to access international roaming through iTRAVEL eSIM technology.
• Lebanon PostminorChannel Partner/ Reseller/ DistributorLebanon Post branches serve as authorized points of sale for Cyberia services, enabling subscription and renewal options through postal service locations across Lebanon.
• Cash UnitedminorChannel Partner/ Reseller/ DistributorCash United retail branches serve as authorized dealers for Cyberia prepaid card purchases and service renewals, providing additional points of sale for customers.
• WishminorChannel Partner/ Reseller/ DistributorWish retail branches serve as authorized points of sale for Cyberia prepaid card purchases and service renewals across their store network in Lebanon.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Touch (Lebanon): The second Lebanese mobile network operator, offering mobile data, 4G/LTE, and increasingly home wireless broadband. Comparable as a connectivity competitor to Cyberia's mobile and fixed services, especially in residential segments.
• Alfa (Touch Lebanon): One of Lebanon's two mobile network operators, providing 3G/4G mobile data and bundled offers that compete with Cyberia's 3G and fixed broadband. Comparable as a connectivity provider targeting overlapping residential customers, though primarily mobile-centric.

Broad incumbents

• Ogero: Lebanon's state-owned telecom operator providing fixed-line broadband, DSL, and fiber services nationwide. Directly comparable as a Lebanese ISP with overlapping residential and corporate broadband offerings, but with broader public-sector mandate and incumbent infrastructure footprint.

Direct peers

• Terranet: Lebanese ISP providing broadband, fiber, and corporate connectivity services. Comparable to Cyberia as a direct competitor in the Lebanese residential and SMB broadband market with overlapping product tiers.
• Sodetel: Lebanese fixed-line and broadband ISP operating DSL and fiber services. Directly comparable to Cyberia as a competing private ISP in Lebanon serving similar residential and corporate customer segments with similar technology stack.
• Globalcom Data Services: Lebanese corporate and residential broadband ISP. Comparable to Cyberia in offering internet and connectivity services to Lebanese residential and SMB customers with similar technology mix.
• Cablevision Lebanon: Lebanese cable TV and bundled broadband provider. Cyberia's current TV bundle partner and a comparable player in delivering combined internet-and-TV offerings to Lebanese households.
• IDM (Integrated Digital Media): Lebanese ISP delivering broadband and corporate connectivity. Comparable to Cyberia in serving Lebanese residential and business customers with similar DSL/fiber product offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cyberia-lebanon

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cyberia