What Twig Logistics Network does

Twig Logistics Network is a membership-based community and platform for independent freight forwarders, founded in 2013 and headquartered in Belo Horizonte, Brazil. The company connects 390+ member forwarders operating across 500 offices in 100 countries, providing a curated directory of pre-qualified partners, real-time communication (Twig Chat), business intelligence and reporting (Twig Analytics), and a loyalty rewards program (Twig Coins). Members are admitted through a validation process with a 3-star minimum rating; those below the threshold are not renewed, which functions as the network's quality control mechanism.

Twig's core product is the Twig Network Platform, complemented by recurring flagship and regional events (Twig Talk annually, Twig Meets regionally) and presence at industry trade fairs including IICS 2025 (Mumbai) and Intermodal South America 2026 (São Paulo). The platform supports multilingual customer success in English, Spanish, Portuguese, French, and German, and integrates Calendly-scheduled demos for sales-led conversion alongside its community-led acquisition motion.

The business model is recurring annual membership fees, supplemented by event participation revenue. The company is privately held and founder-led (CEO Guilherme Luz, Co-founder Marina Felício, CFO Helena Salomão), with no disclosed external funding. With a 98% member renewal rate after year one, 75% of member business transacted within the network, and 8,300+ freight professionals connected, Twig's economic engine is retention and network density rather than rapid new-customer acquisition.

Name

Twig Logistics Network

Legal name

Twig Network

Website

https://twignetwork.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Twig Logistics Network is a privately held, membership-based platform founded in 2013 that connects 390+ independent freight forwarders across 100 countries through pre-qualified partner matching, real-time chat, analytics, and networking events.

Ownership category

akta.pro rank

Product category

Freight Forwarder Network Services

NAICS

Freight Transportation Arrangement (488510), Support Activities for Transportation (488)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Private Load Boards & Community Networks (Closed/Invite-Only) (TLAEAJAL)

Keywords

• Freight forwarder network
• Logistics networking
• Shipping partner platform
• Freight community
• Forwarder directory

Headquarters

HQ city

Belo Horizonte

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations

Revenue model

1. Membership Fees: Annual membership fees for access to the Twig network platform, pre-qualified partner directory, Twig Chat, Twig Analytics, exclusive events, and rewards program. 98% renewal rate indicates strong retention and recurring revenue model.
2. Event Participation: Revenue generated through participation in exclusive events such as Twig Talk, Twig Meets, and presence at major industry trade fairs (Intermodal South America, IICS).

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Twig Logistics Network operates a membership-based platform that connects independent freight forwarders across 100+ countries, primarily in the LATAM region, enabling them to find pre-qualified partners, communicate in real time, and generate new business. The network is supported by Twig Chat for instant communication, Twig Analytics for business intelligence and reporting, and Twig Coins, a loyalty rewards program for active participation. Members also gain access to exclusive networking events such as Twig Talk and Twig Meets to build relationships that translate into shipments.

Product overview

Twig Network operates as a unified platform connecting independent freight forwarders across 100+ countries in LATAM and beyond. The core product is the Twig Network Platform, which serves as the central hub for partnership and business opportunities. This platform is enhanced by complementary modules: Twig Chat for real-time communication, Twig Analytics for business intelligence and reporting, and Twig Coins for member rewards. The ecosystem also includes exclusive events such as Twig Talk (annual flagship event) and Twig Meets (regional gatherings). Together, these products form an integrated freight forwarder networking ecosystem designed to facilitate partnerships, drive business growth, and foster community among logistics professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• Twig Network Platform Core membership-based platform that connects independent freight forwarders across 100+ countries, providing access to a pre-qualified partner directory, 1-on-1 meetings, and exclusive events. Designed for independent freight forwarders seeking vetted cross-border partners, primarily in LATAM.
• Twig Talk Annual flagship networking event that brings Twig members together to build relationships that translate into shipments. Served as a standalone offering for members of the Twig Network.
• Twig Meets Regional networking events complementing Twig Talk, designed for Twig members to meet partners and build relationships within specific geographies.
• Twig Chat Real-time communication tool within the Twig Network Platform that enables members to connect instantly with the right partners worldwide, speeding up deals and streamlining daily communication.
• Twig Analytics Business intelligence and reporting module within the Twig Network Platform that provides data and insights, enabling members to make data-driven decisions and identify new business opportunities.
• Twig Coins Loyalty rewards program within the Twig Network Platform that credits active members for referrals, reports, and event participation, with points redeemable for discounts or free membership.

Quantifiable outcome

• 98% of members renew their membership after the first year
• +3 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Freightos: Digital freight marketplace and booking platform expanding into forwarder-to-forwarder capacity exchange. An emerging player whose marketplace model partially overlaps with Twig's partner-matching function but with a less curated, more transactional approach.

Direct peers

• GLA Global Logistics Alliance: Global membership network for freight forwarders offering partner directories, networking events, and exclusive member tools. Operates the same private-network playbook Twig uses — curated membership, ratings, and event-driven deal-making.
• International Freight Association (IFA): Membership-based freight forwarder association providing partner directories, ratings, and networking events. Overlaps with Twig on the curated, invitation-only networking and partner-matching proposition for independent forwarders worldwide.
• Lognet Global: Independent freight forwarder network with curated member directories, annual conferences, and cross-border collaboration tools. Directly comparable to Twig as a competing private, vetted alternative for small and mid-tier international forwarders.
• CGLN (China Global Logistics Network): International freight forwarder association providing vetted agent networks, conferences, and digital partner-matching tools. Comparable to Twig in serving independent forwarders seeking reliable overseas counterparts through a curated, members-only structure.
• WCA Family of Logistics Networks: World's largest independent freight forwarder network operating invitation-only membership across multiple industry verticals. Directly competes with Twig on the same value proposition: vetted global partners, networking events, and exclusive trade-lane collaboration tools for small and mid-sized forwarders.
• Global Affinity Alliance: Invitation-only freight forwarder network offering global partner directories, conferences, and matching services to mid-sized forwarders. Mirrors Twig's community-led, vetted-membership model targeting independents seeking cross-border reliability.
• JC Trans: China-headquartered freight forwarder network with global membership, partner matching, and annual conference programming. Closely comparable to Twig as a private, invitation-based logistics network serving independent forwarders seeking cross-border partner connections.

Broad incumbents

• Flexport: Asset-light digital freight forwarder offering booking, visibility, and partner network services to mid-market shippers and forwarders. A broader incumbent that competes with Twig-adjacent forwarding workflows rather than Twig's pure networking layer.
• Cargowise (WiseTech Global): Dominant global logistics execution platform used by freight forwarders for TMS, customs, and partner collaboration. Adjacent to Twig as the underlying system-of-record many Twig member firms already use; competes for share of member wallet on technology spend.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Twig Logistics Network