Flights and packages
Flights and Packages Ltd is a privately held UK independent travel agency selling cruises, package holidays, and flight-only bookings to UK-resident consumers under ATOL license T7311 and TTA membership U6837, generating revenue through supplier commissions via its website and an extended-hours phone sales team.
- Company typePrivate
- Founded2009
- HeadquartersNoida, India
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Flights and packages does
Flights and Packages Ltd is a UK-based independent travel agency incorporated and operating in England under English law, headquartered at Airport House, Purley Way, Croydon (CR0 0XZ). It sells cruise holidays, package holidays, and flight-only bookings to UK-resident consumers aged 18 or over, acting as a booking agent earning supplier commissions rather than as a principal tour operator. The business holds ATOL license T7311 (administered by the UK Civil Aviation Authority under the Civil Aviation (Air Travel Organisers' Licensing) Regulations 2012) and Travel Trust Association membership U6837, providing regulated financial protection for customer payments through supplier trust accounts and a standalone consumer-protection scheme.
The company's core product is the Flights and Packages website (flightsandpackages.com), an online booking engine spanning ocean cruises (Royal Caribbean, Norwegian Cruise Line, MSC, Celebrity, Carnival, Oceania, Costa, Thomson/Marella, Fred Olsen), river cruises (Danube, Rhine, Seine, Porto), Nile cruises, and gulet cruises, alongside a holiday taxonomy that includes city breaks, all-inclusive beach packages, 5-star luxury holidays, multi-centre itineraries, family holidays, winter-sun, summer-sun, and last-minute deals, with destinations covering Europe, the Caribbean, the Mediterranean, the Far East, the Middle East, North America, Africa, and Oceania. Pricing is unit-based with published per-person starting prices ranging from £159pp (short city breaks) to £3,799pp (premium cruise suites). Customer transactions are processed through a PCI Level 1 compliant DTMF payments setup, with customer deposits held in regulated trust accounts and forwarded to suppliers.
The go-to-market is sales-led, combining an extended-hours phone reservations team (Mon-Fri 9AM-9PM, Sat-Sun 9AM-8PM) as the bottom-of-funnel conversion channel with an e-commerce website, an email newsletter funnel, and a Facebook presence as top-of-funnel demand channels. Revenue is generated on a transaction-fee commission basis: the company acts as an agent facilitating bookings between consumers and travel suppliers (cruise lines, tour operators, airlines, hotels), with ATOL protection contributions of £2.50 per passenger embedded into flight-inclusive bookings. The company is privately held with no disclosed ownership investors, funding rounds, or M&A activity in the available source data.
Flights and packages firmographics
Firmographics- Name
- Flights and packages
- Legal name
- Flights and Packages Ltd
- Website
- https://flightsandpackages.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Flights and Packages Ltd is a privately held UK independent travel agency selling cruises, package holidays, and flight-only bookings to UK-resident consumers under ATOL license T7311 and TTA membership U6837, generating revenue through supplier commissions via its website and an extended-hours phone sales team.
- Ownership category
- akta.pro rank
Flights and packages industry classification
Industry- Product category
- Travel Agency Services
- NAICS
- Travel Agencies (561510), Tour Operators (561520), Tour Operators (56152)
- akta.pro primary industry
- Cruise & Land Tour (Cruisetour) Package Operators (THAKADAO)
- akta.pro secondary industries
- Package Tour Wholesalers (Pre-Packaged FIT/Group Programs) (THAKAJAC), Hotel + Pre/Post-Cruise Land Stays (Cruisetours) (THAEAHAC), Cruise Air/Hotel Add-On Packagers (Fly-Cruise Specialists) (THAKAKAK), Cruise + Guided Land Tour Packages (THAEAHAJ)
Keywords
Where Flights and packages is headquartered
LocationHeadquarters
- HQ city
- Noida
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
Flights and packages business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Travel Agency Commission: The company acts as a booking agent, earning commissions on travel arrangements sold. They facilitate bookings between customers and travel suppliers (cruise lines, tour operators, airlines, hotels). Payment is processed through PCI Level 1 compliance system (DTMF). Customer deposits and payments are held in trust accounts and forwarded to suppliers per agreements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Cruise packages ranging from short regional to extended international voyages |
| Unit Pricing | Pay-as-you-go | Package holidays including flights, accommodation, and board options |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Flights and packages product offering
Product offeringCore offering
Flights and Packages is a UK-based independent travel agency that sells flights, package holidays, cruises, and tailor-made travel arrangements directly to UK consumers. Acting as a booking agent, the company aggregates inventory from multiple cruise lines, tour operators, airlines, and hoteliers, and earns commissions on bookings facilitated through its website and phone-based sales team. The offering spans ocean and river cruises, all-inclusive and luxury beach holidays, city breaks, multi-centre itineraries, seasonal packages, and protected Flight-Plus arrangements under ATOL coverage.
Product overview
Flights and Packages is a UK-based independent travel agency offering a comprehensive online platform for booking travel arrangements. The core offering consists of the Flights and Packages website enabling flight-only bookings and package holidays, supplemented by dedicated cruise booking services across ocean cruises (Royal Caribbean, MSC, Norwegian, Celebrity, Costa, Carnival, Oceania, Fred Olsen), river cruises (Danube, Rhine, Seine), Nile cruises, and gulet cruises. The holiday portfolio extends to city breaks, all-inclusive beach holidays, 5-star luxury packages, multi-centre itineraries, family holidays, and seasonal winter sun and summer sun destinations. The company also provides Flight-Plus protection, combining flight and accommodation under ATOL coverage for enhanced financial security.
Differentiator
Problem solved
Functional benefit
Products and services
- Flight-Only Bookings and Flights and Packages Online Platform
Companies that use Flights and packages
Customer profileSegments2 records
Ideal customer profiles2 records
Flights and packages technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Flights and packages partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and primary.
- Civil Aviation Authority (ATOL)coreATOL (Air Travel Organisers' Licensing) license T7311 providing financial protection for flight-inclusive bookings. Part of the ATOL Scheme administered by the CAA. Customers receive ATOL Certificate listing protected services.
- Travel Trust Association (TTA)coreTTA membership number U6837. Provides total financial protection through Trust Account supervision by independent Trustee and Stand Alone Safe Seat Plan Guarantee. All customer payments deposited into supervised Trust Account.
- Norwegian Cruise Line (NCL)primaryMajor cruise line partner offering extensive itinerary options including Mediterranean, Caribbean, Baltic, Far East, and transatlantic cruises. Products include cruise-only and cruise-and-stay packages with various upgrade options.
- MSC CruisesprimaryPartner cruise line offering Mediterranean and international cruise itineraries. Featured ships include MSC Splendida, MSC Fantasia, and other vessels.
- Celebrity CruisesprimaryPremium cruise line partner offering Mediterranean, Caribbean, and international cruise itineraries. Featured ships include Celebrity Constellation.
- Carnival Cruise LinesprimaryMajor cruise line partner offering Caribbean, Mediterranean, and international cruise itineraries. Fleet includes over 25 ships.
- Oceania CruisesprimaryPremium cruise partner offering worldwide cruise itineraries including Mediterranean, Caribbean, Alaska, Asia, and world cruises. Fleet includes Insignia, Marina, Nautica, Regatta, Riviera, Sirena.
- Thomson Cruises (Marella)primaryPartner cruise line offering Mediterranean, Caribbean, and international cruise itineraries. Fleet includes Thomson Celebration, Thomson Discovery, Thomson Dream, Thomson Majesty, Thomson Spirit.
- Costa CruisesprimaryEuropean cruise line partner offering Mediterranean, Caribbean, and international cruise itineraries. Fleet includes Costa Pacifica, Costa Diadema, Costa Fascinosa, and other vessels.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Flights and packages competitors and assessment
Company assessmentDirect peers
- Iglu Cruise: UK-based cruise specialist agency selling ocean, river, and exotic cruises across major cruise lines. Highly comparable on cruise product depth, ATOL-style consumer protection, and trade pricing positioning.
- Broadway Travel: UK independent travel agency selling package holidays, cruises, and flights across multiple suppliers. Direct comparable in scale, product mix, ATOL-protected agent model, and UK-only consumer focus.
- Bolsover Cruise Club: Long-established UK independent cruise agency selling ocean and river cruises on multi-line basis. Comparable on independent-agent positioning, cruise specialization, and UK customer base.
- Cruise Nation: UK-focused cruise deals agency offering discounted ocean and last-minute cruise inventory. Comparable on cruise-line aggregator model, UK consumer base, and promotional pricing tactics.
Broad incumbents
- TUI UK: UK's largest integrated tour operator and airline, offering package holidays, cruises, and flights at massive scale. Competes for the same UK package-holiday and cruise customer, but with vertical integration and own-airlift advantage.
- Jet2holidays: UK package holiday specialist backed by Jet2.com airline, offering ATOL-protected flight+hotel packages from UK regional airports. Directly comparable on UK package holidays from multiple departure airports.
- Hays Travel: Largest independent UK travel agency chain with high-street presence, ATOL protection, and broad holiday/cruise offering. Overlaps on agent model, ATOL-protected sales, and multi-supplier packaging.
- easyJet holidays: Package holiday arm of easyJet, selling flight+hotel packages from UK airports under ABTA/ATOL protection. Competes head-on for UK beach/city-break leisure travelers with bundled flight+hotel product.
Emerging players
- loveholidays: UK online travel agency focused on beach and city-break package holidays with strong digital marketing. Comparable on UK-only package holiday focus but materially larger digital scale.
- On the Beach: UK online beach holiday retailer offering flight+hotel packages from UK airports. Competes on UK package holidays from regional airports with digital-first consumer experience.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights7 records
Customer concentration
Flights and packages social profiles
Digital presenceFlights and packages financial estimates
Financial estimateRevenue estimate
Valuation estimate
Flights and packages leadership team
Management profileNumber of profiles
Profiles1 record
Flights and packages funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Flights and packages M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Flights and packages
What does Flights and packages do?
Flights and Packages is a UK-based independent travel agency that sells flights, package holidays, cruises, and tailor-made travel arrangements directly to UK consumers. Acting as a booking agent, the company aggregates inventory from multiple cruise lines, tour operators, airlines, and hoteliers, and earns commissions on bookings facilitated through its website and phone-based sales team. The offering spans ocean and river cruises, all-inclusive and luxury beach holidays, city breaks, multi-centre itineraries, seasonal packages, and protected Flight-Plus arrangements under ATOL coverage.
Is Flights and packages a public or private company?
Flights and packages is a private company. It is classified as unknown and is currently operating.
When was Flights and packages founded?
Flights and packages was founded in 2009. It employs 501 to 1,000 people.
Where is Flights and packages based?
Flights and packages is headquartered in Noida, India, in the Asia region.
How does Flights and packages make money?
One revenue line is on record: travel Agency Commission.
Who are Flights and packages's main competitors?
Direct peers on record are Iglu Cruise, Broadway Travel, Bolsover Cruise Club and Cruise Nation. Broad incumbents are TUI UK, Jet2holidays, Hays Travel and easyJet holidays. Emerging players are loveholidays and On the Beach.
Does Flights and packages have an API?
No public API is recorded for Flights and packages.
What industry is Flights and packages in?
Flights and packages's product category is Travel Agency Services. Its primary akta.pro industry code is THAKADAO, Cruise & Land Tour (Cruisetour) Package Operators, with a secondary code of THAKAJAC, Package Tour Wholesalers (Pre-Packaged FIT/Group Programs). Its NAICS code is 561510.