City of Oak Harbor
The City of Oak Harbor is a municipal government in Washington State, founded in 1915, delivering local government services — utilities, building permits, public records, parks, and civic communications — to its residents, local businesses, and visitors through a centralized digital portal and City Hall operations.
- Company typePrivate
- Founded1915
- HeadquartersOak Harbor, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What City of Oak Harbor does
The City of Oak Harbor is a municipal government entity headquartered at 865 SE Barrington Drive, Oak Harbor, Washington, serving residents, local businesses, and visitors within its jurisdictional boundary. Founded in 1915 and operating with 51–100 employees, the City delivers the full scope of local government services including utilities, public safety administration, building permits, public records, parks and recreation, civic communications, and economic development. It is publicly owned and governed through elected officials rather than private equity, venture capital, or corporate shareholders, and is funded through taxes, fees, and intergovernmental allocations rather than commercial revenue.
The City's core operational asset is its digital service platform anchored by the official website oakharbor.gov, delivered in partnership with CivicPlus. Functional modules include Online Payments for billing and fee processing, Notify Me® for subscription-based news and event alerts, OnLaMa-powered Permits & Applications for building and development permits, and a Public Records Request portal. Distribution extends across social media (Facebook, Twitter, Instagram, YouTube), email subscriptions, in-person service at City Hall, and an online employment portal (GovernmentJobs.com). Products and services are offered to residents, local businesses, and visitors as a unified citizen services ecosystem rather than as discrete commercial offerings.
The business model is non-commercial by design: there is no publicly disclosed pricing for utility billing, permit fees, or service charges, with residents accessing online payments through a dedicated portal. Customer segments are horizontally defined — Residents and Citizens (primary), Local Businesses, and Visitors and Tourists — each with distinct use cases ranging from bill payment and permit applications to business licensing and tourism information. Operating geographies are limited to a single domestic market (Washington State, USA), with no claimed global footprint. The competitive position is structurally protected by its status as the official municipal authority, providing a regulatory moat that no private vendor can replicate within its jurisdiction.
City of Oak Harbor firmographics
Firmographics- Name
- City of Oak Harbor
- Legal name
- City of Oak Harbor
- Website
- https://oakharbor.org
- Company type
- Private
- Founded year
- 1915
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- The City of Oak Harbor is a municipal government in Washington State, founded in 1915, delivering local government services — utilities, building permits, public records, parks, and civic communications — to its residents, local businesses, and visitors through a centralized digital portal and City Hall operations.
- Ownership category
- akta.pro rank
City of Oak Harbor industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Marinas (713930)
- SIC
- Water Transportation (4400)
- akta.pro primary industry
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
Keywords
Where City of Oak Harbor is headquartered
LocationHeadquarters
- HQ city
- Oak Harbor
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
City of Oak Harbor business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D
Distribution channels4 records
Marketing channels4 records
City of Oak Harbor product offering
Product offeringCore offering
City of Oak Harbor is a municipal government entity that provides local government services to residents, businesses, and visitors of Oak Harbor, Washington. Its core offerings include online bill payment for utilities and city fees, building permit and license applications, public records requests, parks and recreation programs, and dissemination of city news, events, and community information through its official website and digital portals.
Product overview
City of Oak Harbor operates a unified digital portal serving as the primary interface for municipal services. The core offering is the official website, which integrates several functional modules: Online Payments for processing bills and fees, Notify Me® for citizen notifications and subscriptions, Permits & Applications for building and development permits, and Public Records Requests for transparency requests. These services function together as a connected citizen services ecosystem.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Payments Digital payment system enabling residents to pay city utility bills, fees, and other municipal service charges online through the city website.
- Permits and Applications Online portal for submitting and managing building permits, business licenses, and other city applications, powered by the OnLaMa platform.
- Public Records Requests Digital system that allows residents and other requesters to submit public records requests to the city government.
- Parks and Recreation City-operated parks, recreational facilities, splash parks, and community programs including Windjammer Park Festivities.
- Building Division Services City building division providing building permit review, inspection services, and code enforcement for construction and development projects within Oak Harbor.
Companies that use City of Oak Harbor
Customer profileSegments3 records
Ideal customer profiles3 records
City of Oak Harbor technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
City of Oak Harbor partnerships and signals
Strategic signalRecent moves6 records
Expansion highlights5 records
City of Oak Harbor competitors and assessment
Company assessmentDirect peers
- City of Friday Harbor: Friday Harbor is a small Washington island municipal government with a ferry-served harbor and marina, providing a near-analogous combination of municipal services and waterfront economy.
- City of Kingston: Kingston is a Washington waterfront community anchored by a major Washington State Ferries terminal, with comparable ferry-adjacent municipal services and a similar small-city operating footprint.
- City of Coupeville: Coupeville is a small Whidbey Island municipal government serving an overlapping regional population, with similar tourism and waterfront economic drivers.
- City of Anacortes: Anacortes is a similarly sized Washington waterfront municipal government on Fidalgo Island with an active marina, ferry terminal proximity, and comparable small-city municipal service portfolio (permits, payments, public records, parks).
- City of Edmonds: Edmonds is a Washington waterfront municipal government with a Washington State Ferries terminal, marina, and comprehensive digital services portal — directly comparable in scale and service mix.
- City of Port Townsend: Port Townsend is a Washington waterfront city with a working marina, ferry terminal to Whidbey Island, and a comparable citizen services portal — closely matching Oak Harbor's municipal, waterfront, and digital service profile.
- City of Langley: Langley is a small Whidbey Island municipal neighbor of Oak Harbor with an overlapping service area, tourism focus, and similar small-staff municipal structure.
- City of Mukilteo: Mukilteo is a Washington waterfront city with an active ferry terminal and similar digital municipal portal (payments, permits, public records) — closely analogous in operating model.
Others
- CivicPlus: CivicPlus is the vendor platform powering Oak Harbor's municipal website (visible in the site's footer). As the SaaS infrastructure provider to thousands of municipal clients, it is an enabling ecosystem participant rather than a direct peer, but its scale and product roadmap directly affect Oak Harbor's digital service capabilities.
Broad incumbents
- Island County Government: Island County is the county-level government that encompasses Oak Harbor on Whidbey Island. It provides overlapping services (permits, public records, public safety coordination) at a larger scale, serving as the regional incumbent.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
City of Oak Harbor social profiles
Digital presenceCity of Oak Harbor financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Oak Harbor leadership team
Management profileNumber of profiles
Profiles1 record
City of Oak Harbor funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Oak Harbor M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Oak Harbor
What does City of Oak Harbor do?
City of Oak Harbor is a municipal government entity that provides local government services to residents, businesses, and visitors of Oak Harbor, Washington. Its core offerings include online bill payment for utilities and city fees, building permit and license applications, public records requests, parks and recreation programs, and dissemination of city news, events, and community information through its official website and digital portals.
Is City of Oak Harbor a public or private company?
City of Oak Harbor is a private company. It is classified as state government owned and is currently operating.
When was City of Oak Harbor founded?
City of Oak Harbor was founded in 1915. It employs 51 to 100 people.
Where is City of Oak Harbor based?
City of Oak Harbor is headquartered in Oak Harbor, United States, in the North America region.
Who are City of Oak Harbor's main competitors?
Direct peers on record are City of Friday Harbor, City of Kingston, City of Coupeville, City of Anacortes, City of Edmonds, City of Port Townsend, City of Langley and City of Mukilteo. CivicPlus is listed as an others. Island County Government is listed as a broad incumbent.
Does City of Oak Harbor have an API?
No public API is recorded for City of Oak Harbor.
What industry is City of Oak Harbor in?
City of Oak Harbor's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 713930 and its SIC code is 4400.