City of Edmonds

Municipal Government Servicesedmondswa.gov

The City of Edmonds is a Washington State municipal government serving 40,727 residents across 8.9 square miles in Snohomish County, delivering utilities, permitting, public safety, business licensing, and cultural services through City Hall and a CivicLive digital portal.

Company typePublic
Founded-
HeadquartersEdmonds, United States
Headcount101–250
GTM typeB2B and B2C
OfferingServices

What City of Edmonds does

The City of Edmonds is a municipal government entity serving approximately 40,727 residents across an 8.9-square-mile jurisdiction in Snohomish County, Washington State, located 15 miles north of Seattle and 18 miles south of Everett. It is the third largest city in the county and operates under a council governance structure with departments spanning Finance, Police, Fire, Planning and Development, Economic Development, Parks and Recreation, Public Works and Utilities, and Cultural Services, among others. The city delivers a standard portfolio of municipal services including public safety, utilities (water and sewer), permitting, business licensing, public records, parks, and community programming.

The city's service platform is anchored by a CivicLive-powered website (edmondswa.gov) integrating Permit Assistance, Utility Billing, business licensing (connected to Washington State BLS via Department of Revenue since May 2019), a GovQA public records request system, GIS web mapping, and the Fix It Edmonds mobile reporting app. Back-office technology includes Laserfiche document management and e-Commerce payment processing. The city also operates the Edmonds Creative District — Washington State's first ArtsWA-certified creative district (designated 2019) — supported by a multi-stakeholder advisory committee and grant funding from ArtsWA and the National Endowment for the Arts.

Revenue is generated through business license application and renewal fees (ranging from $0 for non-profits to $186.87 for general commercial), recurring water and sewer utility billing, and construction/development permit fees, supplemented by tax revenues not specified in the source data. The city's GTM is direct-to-citizen via walk-in services at City Hall (121 5th Ave N), online self-service portals, phone, and email — including a dedicated business hotline. Primary customer segments are Edmonds residents (utility, public safety, community services), local commercial and home-based businesses (licensing, permitting), creative-sector organizations (district programming), and developers/contractors (permits and inspections).

City of Edmonds firmographics

Firmographics

Name: City of Edmonds
Legal name: City of Edmonds
Website: https://edmondswa.gov
Company type: Public
Operating status: Operating
Headcount range: 101–250 employees
Short description: The City of Edmonds is a Washington State municipal government serving 40,727 residents across 8.9 square miles in Snohomish County, delivering utilities, permitting, public safety, business licensing, and cultural services through City Hall and a CivicLive digital portal.
Ownership category
akta.pro rank

City of Edmonds industry classification

Industry

Product category: Municipal Government Services
NAICS: Water, Sewage and Other Systems (2213)
SIC: Electric, Gas & Sanitary Services (4900), Sanitary Services (4950), Services-To Dwellings & Other Buildings (7340)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industry: Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

Municipal government services
Public utility billing
Business licensing
Building permits
Community development

Where City of Edmonds is headquartered

Location

Headquarters

HQ city: Edmonds
HQ country: United States
HQ region: North America

Offices1 record

Markets served

City of Edmonds business model

Business model

GTM type: B2B and B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

Business Licensing Fees: Fees collected for business licenses including general commercial, home occupation, non-resident, and non-profit licenses
Utility Billing: Water and sewer utility services billed to residents and businesses
Permit and Development Fees: Fees for construction, building, and development permits

Pricing tiers

Model	Billing	Price
One time/ perpetual license	Annual	General Business License - commercial businesses, day cares, adult family homes, home rentals & food trucks
One time/ perpetual license	Annual	Home Occupation License
One time/ perpetual license	Annual	Non-Resident Business License
One time/ perpetual license	Annual	Non-Profit Business License

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

City of Edmonds product offering

Product offering

Core offering

The City of Edmonds is a municipal government that provides essential public services to its residents and businesses, including public safety (police, fire), water and sewer utility billing, construction and development permits, business licensing, public records, parks and recreation, planning and development, and economic development programs. It operates as an 8.9-square-mile urban community of 40,727 residents in Snohomish County, Washington, delivering services through City Hall, online portals, and phone/email channels. It also hosts Washington State's first certified Creative District supporting arts, culture, and creative-sector businesses.

Product overview

City of Edmonds operates a unified municipal services platform centered on its official website (edmondswa.gov), which serves as a comprehensive citizen services portal rather than a commercial product. The platform is built on the CivicLive content management system. The primary service offerings include permit management (Permit Assistance System), utility billing (Utility Billing Portal), business licensing (integrated with Washington State BLS), public records requests (GovQA-powered system), GIS mapping, emergency management services (Smart 911), the Fix It Edmonds mobile reporting app, and the Edmonds Creative District economic development program. These are civic services for residents and businesses rather than packaged software products.

Differentiator

Problem solved

Functional benefit

Brands

Edmonds Creative District: Washington State's first certified Creative District encompassing the heart of downtown Edmonds, featuring arts, culture, creative-sector businesses, public gathering venues, parks, and historic structures on the shores of Puget Sound.

Products and services

Utility Billing Services (Water and Sewer)
Business Licensing Services
Permit Assistance System
Public Records Request System
Edmonds Creative District Program
Emergency Management / Smart 911
City Website Portal (edmondswa.gov)

Companies that use City of Edmonds

Customer profile

Named customers2 records

Segments4 records

Ideal customer profiles4 records

City of Edmonds technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature3 records

City of Edmonds partnerships and signals

Strategic signal

Partnerships

Ten partnerships are on record, tiered core and minor.

Washington State Business Licensing Service (BLS)coreStrategic or Co-development Partner · 1 May 2019Partnership established May 2019 to connect city business license application and renewal process to the State BLS system through the Department of Revenue website.
Washington State Arts Commission (ArtsWA)coreStrategic or Co-development PartnerProvides grant funding to support the Edmonds Creative District. ArtsWA certifies creative districts throughout Washington State and is key partner in promoting arts and culture economic development.
Washington Cities Insurance Authority (WCIA)coreStrategic or Co-development PartnerInsurance carrier that reviews and processes claims for damages filed against the City of Edmonds.
Snohomish County ElectionscoreStrategic or Co-development PartnerAdministers primaries and elections and manages voter registration process for Snohomish County voters including Edmonds residents.
Edmonds College (EdCC) Business Training CenterminorStrategic or Co-development PartnerOffers courses and the Small Business Development Center (SBDC) to help keep Edmonds businesses competitive through training programs.
Edmonds Chamber of CommercecoreChannel Partner/ Reseller/ DistributorLocal chamber conducts educational seminars for businesses and serves as liaison between business community and city government.
Edmonds Creative District Advisory Committee MemberscoreStrategic or Co-development PartnerAdvisory committee including: Cascade Symphony Orchestra, Edmonds Public Facility District/Edmonds Ctr for the Arts, Edmonds Arts Commission, Edmonds Chamber of Commerce, Olympic Ballet Theater & School, Port of Edmonds, and various other arts organizations. Meets quarterly to plan and execute on creative district priorities.
Sound TransitminorStrategic or Co-development PartnerRegional transit authority with Edmonds Station providing free commuter parking for riders.
Community TransitminorChannel Partner/ Reseller/ DistributorPublic transit agency providing bus service to Edmonds.
Washington State FerriesminorChannel Partner/ Reseller/ DistributorState ferry system with Edmonds terminal providing maritime transportation.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

City of Edmonds competitors and assessment

Company assessment

Direct peers

City of Mercer Island: Similar-sized Seattle metro municipality with analogous service portfolio including utilities, permits, and licensing, serving a comparable residential and small-business base.
City of Mukilteo: Adjacent Snohomish County waterfront city with comparable municipal functions including permit processing, utility billing, and waterfront-adjacent economic development.
City of Mountlake Terrace: Smaller Snohomish County neighbor with overlapping service portfolio and operating under the same county/state regulatory framework.
City of Shoreline: Comparable suburban Seattle municipality with similar population size, providing the same utility billing, permitting, and licensing services under Washington State municipal codes.
City of Issaquah: East-side Seattle suburb of similar population scale offering equivalent municipal services including utility billing, permitting, and business licensing.
City of Kirkland: Another mid-sized Puget Sound city in the Seattle metro offering comparable municipal services including permits, utilities, and business licensing to a similar population scale.
City of Bothell: Cross-jurisdictional neighbor straddling King and Snohomish counties, delivering comparable municipal services and competing for the same regional growth and arts-culture positioning.
City of Lynnwood: Direct neighbor in Snohomish County offering the same suite of municipal services (permits, utility billing, licensing) and operating in the same regulatory environment as Edmonds.
City of Bainbridge Island: Puget Sound island municipality with a comparable arts and culture-driven identity, offering similar municipal services to a similar population base.

Others

CivicPlus (CivicLive): Vendor powering the City of Edmonds' CivicLive website platform; not a peer but an enabling infrastructure provider relevant for understanding the city's technology baseline.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

City of Edmonds financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Edmonds leadership team

Management profile

Number of profiles

Profiles3 records

City of Edmonds subsidiaries and ownership

Company hierarchy

Subsidiaries8 records

City of Edmonds funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Edmonds M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Edmonds

What does City of Edmonds do?

Is City of Edmonds a public or private company?

City of Edmonds is a public company. It is classified as state government owned and is currently operating.

When was City of Edmonds founded?

City of Edmonds was founded in -1. It employs 101 to 250 people.

Where is City of Edmonds based?

City of Edmonds is headquartered in Edmonds, United States, in the North America region.

How does City of Edmonds make money?

Three revenue lines are on record. Business Licensing Fees are the primary driver. The others are utility Billing and permit and Development Fees.

Who are City of Edmonds's main competitors?

Direct peers on record are City of Mercer Island, City of Mukilteo, City of Mountlake Terrace, City of Shoreline, City of Issaquah, City of Kirkland, City of Bothell, City of Lynnwood and City of Bainbridge Island. CivicPlus (CivicLive) is listed as an others.

Does City of Edmonds have an API?

No public API is recorded for City of Edmonds.

What industry is City of Edmonds in?

City of Edmonds's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIACAJ, Housing & Neighborhood Services (Local Housing Programs). Its NAICS code is 2213 and its SIC code is 4900.