Chaplaincy Health Care

What Chaplaincy Health Care does

Chaplaincy Health Care, operating legally as Tri-Cities Chaplaincy, is a Washington-State non-profit hospice and grief care organization founded in 1970 (referenced as 1971 in third-party data) and headquartered at 1480 Fowler St., Richland, WA. It serves terminally ill patients, bereaved adults and children, veterans, and institutional clients across Benton and Franklin Counties (Richland, Kennewick, Pasco and surrounding areas). Its core services are organized into three care lines: end-of-life care (Hospice Care, Palliative Care, Hospice House inpatient facility), bereavement support (Adult Grief Care and the Cork's Place Kids Grief Center), and spiritual care (Chaplain Services and the We Honor Veterans program), with Five Wishes offered as an advance care planning tool.

The organization does not operate a proprietary technology platform; clinical and fundraising operations are supported by off-the-shelf integrations including Volgistics for volunteer management, DonorPerfect for donation processing, MedForward for online hospice referrals, and Constant Contact for email outreach. Its competitive advantages are rooted in regional brand equity (Tri-Cities Best Hospice Care 2024), five decades of accumulated hospice and grief care experience, an embedded volunteer and donor base, and specialty programming such as Cork's Place that is uncommon among regional hospices.

Revenue is generated primarily through reimbursable clinical services funded by the Medicare Hospice Benefit, Medicaid, and private insurance plans, with hospice care delivered in patients' homes and at the Hospice House inpatient facility. A second, structurally important revenue stream consists of individual donations, memorial gifts, planned giving, in-kind donations, and proceeds from signature fundraising events (Passport to Fun, Memorial Event, Bubbles and Brunch, Live Your Best Life Lunch). The go-to-market model is community-led: healthcare professional referrals and family member referrals drive hospice admissions, while direct online referral forms and volunteer recruitment channels support growth and donor engagement.

Name

Chaplaincy Health Care

Legal name

Tri-Cities Chaplaincy

Website

https://chaplaincyhealthcare.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

101–250 employees

Short description

Chaplaincy Health Care (Tri-Cities Chaplaincy) is a Washington State non-profit providing hospice, palliative, adult and pediatric grief, and chaplain services to terminally ill patients, grieving families, and veterans across Benton and Franklin Counties.

Ownership category

akta.pro rank

Product category

Hospice & Palliative Care

NAICS

Services for the Elderly and Persons with Disabilities (624120), Nursing and Residential Care Facilities (623), Religious Organizations (8131)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

akta.pro secondary industries

Palliative Care Clinics & Outpatient Programs (HLADAHAF), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH)

Keywords

• Hospice care services
• Palliative care services
• Grief counseling support
• Pediatric grief support
• Spiritual chaplaincy services

Headquarters

HQ city

Richland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Hospice Care Services: Hospice and palliative care services primarily funded through Medicare Hospice Benefit, Medicaid, and private insurance plans. Services are provided to terminally ill patients regardless of ability to pay based on the non-discrimination statement.
2. Donations and Charitable Contributions: Individual donations, memorial gifts, planned giving, and in-kind donations from community supporters. Multiple giving options available including memorial wall, planned giving, and hospice house renovation project donations.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Chaplaincy Health Care is a regional nonprofit organization that provides hospice care, palliative care, adult and pediatric grief support, inpatient hospice facility services, and chaplain contract services to terminally ill patients, grieving individuals, and healthcare organizations in the Tri-Cities area of Washington State. The organization delivers care primarily in patients' homes, at its Hospice House, and through community grief centers, supplemented by donation-funded programs.

Product overview

Tri-Cities Chaplaincy operates as a unified hospice and grief care organization offering multiple interconnected services. The core portfolio includes Hospice Care and Palliative Care for patients facing life-limiting illness, combined with comprehensive Grief Care services for both adults (Adult Grief Care) and children (Cork's Place Kids Grief Center). Supporting services include Chaplain Services for spiritual support and Hospice House for inpatient care. The We Honor Veterans program provides specialized recognition for veteran patients. These services work together to provide holistic care covering body, mind and spirit, serving the Tri-Cities area including Richland, Kennewick, Pasco and surrounding areas in Benton & Franklin Counties.

Differentiator

Problem solved

Functional benefit

Brands

• Cork's Place Kids Grief Center: Specialized grief support center for children, teens, and families providing a safe and supportive environment for sharing experiences during the healing process.

Products and services

• Hospice Care
• Palliative Care Relief of symptoms and stress during serious illness, provided alongside curative treatments to improve patient comfort.
• Adult Grief Care Support groups and classes for adults experiencing grief and loss, with personalized options chosen by participants.
• Cork's Place Kids Grief Center A specialized safe and supportive environment where grieving children, teens, and families can share experiences and work through the healing process.
• Chaplain Services Multi-faith spiritual support delivered via chaplain contract services to organizations whose clients, residents, or staff face major life challenges or community crises.
• Hospice House Inpatient hospice facility providing around-the-clock care for patients who need more intensive support than home hospice can provide.
• We Honor Veterans Specialized hospice program that honors and supports veteran patients with services that recognize their military service, including veteran-to-veteran volunteer support.
• Five Wishes Advance care planning document that helps individuals communicate their wishes for care if they become seriously ill.

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Compassus: National provider of hospice, palliative, and home health services operating in more than 30 states. Comparable as a multi-state hospice and palliative care competitor with similar clinical service lines.
• Bristol Hospice: National multi-state hospice operator with a portfolio of hospice and palliative care services. Comparable as a direct competitor offering the same core hospice service line, but operating at significantly greater geographic scale.
• Interim HealthCare: National home health, hospice, and personal care franchise network. Comparable as a hospice and home-based care services provider with similar service lines including in-home support.
• Enhabit (formerly Encompass Home Health): Home health and hospice provider operating across the U.S. with focus on facility-based and in-home care. Comparable as a hospice and home health services competitor with overlapping care delivery models.
• VITAS Healthcare: Largest hospice provider in the United States, operating hospice and palliative care services nationwide. Comparable as a direct hospice category competitor with overlapping service lines including inpatient hospice facilities.
• Amedisys: National home health and hospice provider offering hospice and palliative care across dozens of states. Comparable as a scaled competitor in the hospice and home-based care category, with significantly broader geographic reach and resources.
• Gentiva: National hospice and home health provider operating across the U.S. with focus on serious illness and end-of-life care. Comparable as a direct hospice service competitor with overlapping palliative care capabilities.

Regional players

• MultiCare Health System: Washington State-based nonprofit health system that operates hospice and palliative care services in the same Pacific Northwest region. Comparable as a regional, faith-inspired nonprofit provider offering a similar continuum of hospice and supportive care services to overlapping populations.
• Assured Hospice: Pacific Northwest regional hospice provider operating across Washington and Oregon. Comparable as a regional nonprofit-affiliated hospice provider serving overlapping Pacific Northwest populations and competing for the same referral sources.
• Providence Health & Services: Large Catholic nonprofit health system headquartered in Washington State that operates hospice, palliative, and grief support services across the Pacific Northwest. Comparable as a faith-based nonprofit with a similar mission-driven model and overlapping hospice/palliative service lines.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TCChaplaincy
• Instagraminstagram.com/tricitieschaplaincy

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chaplaincy Health Care