Box Insurance Agency

What Box Insurance Agency does

Box Insurance Agency, Inc. is a privately held, family-owned commercial insurance agency founded in 1920 in Grapevine, Texas, and currently led by President Adam Syswerda under the Parker family's ownership. The firm operates a middle-market commercial insurance practice through its "Experience 360° Protection" methodology, in which every new engagement begins with a Discovery Meeting that maps the client's risk profile before custom insurance and risk management programs are designed. Box concentrates on four high-risk verticals — oil & gas service contractors, commercial construction, rigging and millwright operations, and private schools / early childhood education — where generalist brokers are reluctant to underwrite. Supporting infrastructure includes a CSR24 client portal for 24/7 certificate of insurance issuance, a direct ISNetworld integration for contractor compliance, and proprietary subcontractor insurance review and EMR management workflows.

The company earns revenue through standard insurance agency commissions on policies placed with multiple carrier partners (Utica National, Cincinnati Insurance, Travelers, Liberty Mutual, Bitco, HIIG, Markel, NBIS, The Hartford), supplemented by construction surety/bonding fees through its dedicated Box Bonding division (bid, performance, payment, maintenance, supply, and license/permit bonds) and risk management consulting engagements. Pricing is quote-based, varies by client risk profile, and operates on annual billing cycles.

Since 2007, under CEO Dustin Parker, Box has expanded into a four-company family: the core commercial insurance agency, Box Bonding (construction surety), Box Financial Advisors (financial planning and 401(k) services for middle-market companies), and Box Professional Insurance (a Portland, Oregon-based national brokerage for Registered Investment Advisors). A fifth entity, SALT, operates as an internally incubated insurance technology firm providing the digital application layer. The firm employs 11-50 people, serves clients primarily in Texas and the broader South Central U.S. (with national reach via Box Professional Insurance), and has never raised external capital.

Name

Box Insurance Agency

Legal name

Box Insurance Agency, Inc.

Website

https://boxinsurance.com

Company type

Private

Founded year

1920

Operating status

Operating

Headcount range

11–50 employees

Short description

Box Insurance Agency is a privately held, family-owned commercial insurance broker founded in 1920 in Grapevine, Texas, serving middle-market clients in oil & gas, construction, rigging, and private schools through a consultative Discovery Meeting model.

Ownership category

akta.pro rank

Product category

Commercial Insurance Brokerage

NAICS

Insurance Agencies and Brokerages (524210), Insurance Agencies and Brokerages (52421)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Specialty Insurance Brokerage (Marine, Aviation, Cyber, Professional Lines) (FSAEADAJ)

akta.pro secondary industry

Mid-Market Commercial Package (Package Policies) (FSAJAFAB)

Keywords

• Commercial insurance agency
• Middle market insurance
• Construction surety bonds
• Risk management services
• Specialty industry insurance

Headquarters

HQ city

Grapevine

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Others

Revenue model

1. Insurance Commissions: Box Insurance Agency earns commissions from insurance carriers for placing commercial insurance policies. The company represents multiple insurance carriers including Utica National, Cincinnati Insurance, Travelers, Bitco, Liberty Mutual, HIIG, Markel, NBIS, and The Hartford.
2. Construction Surety/Bonding Services: Provides contract surety bonds including Bid, Performance, Payment, Maintenance, Supply, and License/Permit bonds for construction industry clients. Generates revenue through bonding fees and service charges.
3. Risk Management Consulting: Provides risk assessment services, contract review, MSA compliance review, and safety program development as part of comprehensive insurance solutions.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Box Insurance Agency is a middle-market commercial insurance agency that places insurance policies with multiple carriers and designs custom risk management solutions for companies in oil and gas, construction, rigging and millwright, and private schools. It also operates a construction surety bonding division (BoxBonding) that issues bid, performance, payment, maintenance, supply and license/permit bonds for contractors. The engagement starts with a Discovery Meeting and follows a structured four-step process to underwrite, assess, and recommend coverage.

Product overview

Box Insurance Agency operates as a family of privately held businesses with four distinct companies: Commercial Insurance (core offering), Construction Surety (Box Bonding), Financial Planning (Box Financial Advisors), and Insurance Software (SALT). The main commercial insurance product uses an Experience 360° Protection℠ methodology that begins with a Discovery Meeting and combines insurance products with risk management solutions. SALT provides the underlying digital insurance application technology. The company specializes in middle-market commercial insurance for Oil and Gas, Construction, Rigging, and Schools sectors, with construction bonding handled separately through Box Bonding.

Differentiator

Problem solved

Functional benefit

Brands

• Box Financial Advisors: A Kingdom Advisory firm providing comprehensive financial planning for families and 401(k) services for middle market companies.
• Box Professional Insurance
• SALT
• BoxBonding

Products and services

• Middle Market Commercial Insurance (Experience 360° Protection℠) Custom commercial insurance placement and risk management program for middle-market companies, designed through a Discovery Meeting and delivered through a four-step process (discovery, underwriting information gathering, risk assessment site visit, recommendations) across multiple carrier partners including Utica National, Cincinnati Insurance, Travelers, Liberty Mutual, Bitco, HIIG, Markel, NBIS, and The Hartford.
• Oil and Gas Insurance Services Specialized insurance and compliance program for oil and gas service contractors covering general liability, workers' compensation, equipment, automobile, and umbrella exposure, including Master Service Agreement review and direct ISNetworld compliance assistance.
• Construction Insurance Services Construction-focused insurance program for general contractors, subcontractors, and specialty trades that bundles policy placement with contract review, subcontractor compliance, EMR (Experience Modifier) management, safety program development, and streamlined certificate issuance.
• Rigging and Millwright Insurance Specialty insurance program for rigging and machinery moving companies that covers each phase of a move (removal, packaging, transport, installation) and addresses high-value equipment exposures that generalist carriers typically decline.
• Schools Insurance Program Comprehensive insurance program for private schools, faith-based schools, and early childhood education centers bundling workers' compensation, general liability, property, fiduciary liability, sexual abuse/molestation, directors and officers, and educator's legal liability coverage.
• BoxBonding Construction Surety Construction surety bonding service that places bid, performance, payment, maintenance, supply, and license/permit bonds for contractors, supported by an online bond request workflow and a bonding team with over 80 years of combined Contract Surety experience.

Quantifiable outcome

• 80% reduction in at-fault accidents for fleet clients
• +6 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature8 records

Partnerships

21 partnerships are on record, tiered core, secondary and sibling.

• Utica NationalcoreOthersInsurance carrier partner providing coverage options for school and education industry clients, specializing in workers' compensation, general liability, fiduciary, property, and sexual abuse/molestation coverage.
• Cincinnati InsurancecoreOthersInsurance carrier partner providing coverage for school clients, known for flexible coverage options and strong claims service for middle-market commercial accounts.
• TravelerscoreOthersMajor insurance carrier partner providing Oil & Gas insurance solutions and comprehensive commercial coverage options for school clients.
• Philadelphia InsurancesecondaryOthersInsurance carrier partner providing coverage options for school clients, specializing in niche commercial insurance programs.
• Texas MutualcoreOthersWorkers' compensation carrier partner providing coverage for Texas employers including school clients, known for safety and training programs.
• HIIG (Harleysville Insurance)coreOthersInsurance carrier partner specializing in rigging and machinery mover coverage, providing specialized policies for complex moving operations.
• MarkelcoreOthersInsurance carrier partner providing coverage for rigging and millwright operations, known for specialty insurance programs.
• NBIScoreOthersInsurance carrier partner specializing in rigging and machinery mover insurance with deep industry expertise.
• The HartfordcoreOthersMajor insurance carrier partner providing coverage for rigging and machinery mover clients, offering broad commercial insurance solutions.
• CincinnaticoreOthersInsurance carrier partner providing construction insurance coverage, known for flexible underwriting and strong agent relationships.
• Liberty MutualcoreOthersInsurance carrier partner providing construction insurance solutions with broad coverage options and competitive pricing.
• Crum & ForstercoreOthersInsurance carrier partner providing construction coverage with specialty programs for complex contractor risks.
• Bitco Insurance Co.coreOthersInsurance carrier partner providing construction coverage, recognized for elite designation status and specialized construction programs.
• Travelers Oil & GascoreOthersInsurance carrier partner specializing in oil and gas contractor coverage with comprehensive energy industry programs.
• Hartford Oil & GascoreOthersInsurance carrier partner providing specialized oil and gas coverage with broad risk management capabilities.
• Liberty Mutual Oil & GascoreOthersInsurance carrier partner providing oil and gas contractor insurance with competitive rates and comprehensive coverage.
• HIIG Oil & Gas GroupcoreOthersInsurance carrier partner specializing in oil and gas energy insurance programs with deep industry expertise.
• ISNetworldcoreTechnology or IntegrationThird-party contractor management platform integration. Box Insurance works directly with ISNetworld to ensure clients meet insurance compliance requirements and avoid issues with contractor approval processes.
• Box Financial AdvisorssiblingStrategic or Co-development PartnerPart of the Box family of companies, a Kingdom Advisory firm providing comprehensive financial planning for families and 401(k) services for middle market companies.
• Box Professional InsurancesiblingStrategic or Co-development PartnerPart of the Box family of companies, a national insurance brokerage focused on professional insurance for Registered Investment Advisors, based in Portland, Oregon.
• SALT (Insurance Technology)siblingTechnology or IntegrationPart of the Box family of companies, an insurance technology firm incubated by Box to provide digital insurance applications that agents need and customers want.

Scale indicators10 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Brown & Riding Insurance Services: Specialty commercial insurance broker placing complex, hard-to-place risks across construction, energy, and unusual classes — overlapping Box's high-complexity industrial book of business.
• RPS (Ryan Specialty): Specialty insurance placement firm focused on niche and excess-and-surplus lines for construction, energy, and other high-hazard industries — competes with Box for specialty construction and energy placements.
• Higginbotham: Fort Worth, Texas-based independent insurance brokerage founded in 1947 that serves mid-market commercial accounts across multiple industries. Most directly comparable by geography, customer segment, and full-service broker model.
• CRC Insurance Group: Specialty wholesale insurance distributor focused on construction, energy, and other high-risk commercial classes — competes with Box for specialty placements and contract surety in similar industries.
• Heffernan Insurance Brokers: California-based mid-market commercial insurance brokerage known for deep industry specialization and consultative, multi-carrier placement — directly analogous to Box's 360° Protection model.
• Burns & Wilcox: National specialty wholesale broker and managing general agent focused on complex commercial and excess risks for construction and industrial clients. Comparable as a specialty placement specialist.
• INSURICA Insurance Network: Mid-market commercial insurance agency with strong presence in Texas/Oklahoma and specialty practices in oil & gas, construction, and surety bonding — closely overlapping Box's vertical focus and regional footprint.

Broad incumbents

• Arthur J. Gallagher & Co. Global insurance brokerage powerhouse with significant middle-market and specialty practices including construction and energy. Comparable as a broad incumbent covering the same customer profile.
• Amwins Group: Largest specialty insurance wholesaler in the US with deep expertise across construction, energy, and complex commercial lines — adjacent comparator reflecting the wholesale distribution model that supports Box's specialty placements.
• USI Insurance Services: Large national middle-market insurance brokerage and consulting firm serving commercial accounts across all industries. Overlaps Box's middle-market positioning but at vastly larger scale with broader portfolios.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubesoundcloud.com/boxinsurance

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Box Insurance Agency