Veritas National Claims Management
Veritas Administrators, LLC is a national third-party claims administrator that provides specialized claims management for heavy equipment and commercial trucking. The company serves insurance carriers, MGAs, TPAs, captives, and self-insureds across all 50 states through a dedicated specialist model.
- Company typePrivate
- Founded2011
- HeadquartersMokena, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Veritas National Claims Management does
Veritas Administrators, LLC (operating as Veritas Claims and Veritas National Claims Management) is a privately-held third-party claims administrator founded in 2011 by Mike Bruno and headquartered in Mokena, Illinois in the Chicago metro. The firm specializes in handling complex claims for heavy equipment and commercial trucking, serving insurance carriers, managing general agents, third-party administrators, captives, and self-insured entities across all 50 states. Its positioning is specialist-led: every adjuster is described as a domain specialist with decades of direct industry experience in equipment operation, body shop management, towing, and transportation claims, in contrast to generalist claims handlers.
The company's core service suite spans nine lines: trucking and heavy equipment appraisals, subrogation and recovery, towing and storage resolution, cargo claims, general liability claims adjusting, workers' compensation claims, property claims, APD desk reviews, and full third-party claims administration. These are coordinated on ClaimPilot by QISS, a web-based claims management system that has completed an SSAE 16 SOC1 Type 2 audit and supports file navigation, customized report generation, scheduled reporting, and electronic data exchange with third parties. The firm claims a supplement ratio of 10%-14% against an industry average of 20%-25% and a subrogation win rate above 80%, with documented case outcomes including $1.17M recovered in a single year for one partner, $2.53M over 2.5 years, and $8.9M lifetime savings attributed to a single expert.
Commercially, Veritas operates a sales-led enterprise B2B go-to-market. Full TPA engagements are sold on multi-year contracts with custom pricing; individual claims assignments — appraisals, subrogation, towing resolution — can be initiated on a pay-as-you-go basis through an online submission portal. Distribution combines direct enterprise account management (with dedicated VP of Sales and VP of Account Management functions), content and thought leadership (over 100 blog articles, executive bylines in Fleet Owner, AJOT, Claims Journal, and Construction Dive), and active participation in nine industry associations and conferences including TIDA, CICA, VCIA, NAFA, TCA Truckload, NCCI, and National Comp. The company is reported as having no external investors and no M&A activity to date.
Veritas National Claims Management firmographics
Firmographics- Name
- Veritas National Claims Management
- Legal name
- Veritas Administrators, LLC
- Website
- https://veritasclaims.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Veritas Administrators, LLC is a national third-party claims administrator that provides specialized claims management for heavy equipment and commercial trucking. The company serves insurance carriers, MGAs, TPAs, captives, and self-insureds across all 50 states through a dedicated specialist model.
- Ownership category
- akta.pro rank
Where Veritas National Claims Management is headquartered
LocationHeadquarters
- HQ city
- Mokena
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Veritas National Claims Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Third-Party Claims Administration (TPA) Services: Full-service claims administration for insurance carriers, MGAs, TPAs, captives, and self-insureds. Services include appraisal, subrogation, towing resolution, cargo claims, general liability, and workers' compensation. Contract required for full TPA services.
- Specialized Claims Adjustment Services: Disaggregated adjusting services including appraisals, towing/storage resolution, cargo claims, general liability claims, subrogation, and desk reviews available without contract for individual assignments
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise TPA Services |
| Other | Pay-as-you-go | Individual Claims Services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Veritas National Claims Management product offering
Product offeringCore offering
Veritas National Claims Management is a national third-party claims administrator (TPA) that specializes in heavy equipment and commercial trucking claims, providing nationwide coverage across all 50 states. Its core offerings include trucking and heavy equipment appraisals, subrogation and recovery services, towing and storage resolution, cargo claims management, general liability claims adjusting, TPA services, workers' compensation claims management, APD desk review, and property claim services. The company serves insurance carriers, MGAs, TPAs, captives, and self-insureds on a contract or per-assignment basis.
Product overview
Veritas Administrators, LLC operates as a national third-party claims administrator specializing in heavy equipment and commercial trucking claims. The company offers a unified portfolio of specialized claims management services including Trucking & Heavy Equipment Appraisals, Subrogation & Recovery Services, Towing and Storage Resolution, Cargo Claims Management, General Liability Claims Adjusting, Third-Party Claims Administration, Workers' Compensation Claims, APD Desk Review, and Property Claim Services. Their integrated approach coordinates these services across all 50 states, allowing claims to be managed by dedicated specialists rather than generalists.
Differentiator
Problem solved
Functional benefit
Products and services
- Trucking & Heavy Equipment Appraisals Specialized appraisal services for commercial trucking and heavy equipment physical damage losses, performed by dedicated specialist adjusters for insurance carriers and self-insureds.
- Subrogation & Recovery Services End-to-end subrogation investigation, demand, and recovery services for commercial trucking and heavy equipment claims, with a reported 80%+ win rate.
- Towing and Storage Resolution Resolution services for towing and storage charges tied to commercial trucking and heavy equipment claims, aimed at reducing inflated exposure on those line items.
- Cargo Claims Management Claims management services for cargo losses tied to commercial trucking operations, including investigation, valuation, and settlement.
- General Liability Claims Adjusting Service General liability claims adjusting services for commercial trucking, heavy equipment, and related accounts, provided on a per-assignment and TPA basis.
- Third-Party Claims Administrator (TPA) Services Full third-party claims administration services delivered to insurance carriers, MGAs, TPAs, captives, and self-insureds on an ongoing contract basis, with claims handling across commercial trucking and heavy equipment.
- Workers' Compensation Claims Management Workers' compensation claims management services for commercial trucking and heavy equipment employers, provided on a per-assignment or TPA basis.
- APD Desk Review Desk review services for automotive physical damage claims, providing second-look review and validation for carriers and self-insureds.
- Property Claim Services Property loss claims management services for commercial accounts tied to trucking operations and heavy equipment exposure.
Quantifiable outcome
- Supplement ratio reduced to 10%-14% compared to industry average of 20%-25%, cutting supplement rates nearly in half
- +8 more outcomes
Companies that use Veritas National Claims Management
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles3 records
Veritas National Claims Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Veritas National Claims Management partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered minor.
- TIDA (Transportation Insurance Defense Association)minorIndustry membership and participation organization. Veritas supports insurance and claims associations representing the industry through continuing education meetings, annual gatherings, charitable functions, and trade article contributions.
- WRCIC (Western Captive Conference)minorRegional captive insurance conference. Veritas participates in Western Region Captive Insurance Conference events with 'Book a Time to Meet' scheduling for industry networking.
- NAFA (National Association of Fan Exhibitors / Insurance)minorProfessional insurance association. Veritas participates in NAFA Expo events including April 2025 expo in Long Beach, CA.
- CICA (Captive Insurance Conference Association)minorCaptive insurance industry conference. Veritas participates in annual CICA International Conference, including March 2025 event in Tucson, AZ.
- VCIA (Vermont Captive Insurance Association)minorLeading captive insurance state association. Veritas participates in annual VCIA conferences including August 2025 Burlington VT and August 2026 events.
- Truck Load (TCA)minorTruckload Carriers Association. Veritas participates in TCA Truckload events including March 2025 Phoenix, AZ conference.
- National CompminorWorkers compensation conference. Veritas participates in National Comp conferences including November 2025 Nashville, TN event.
- South Carolina Captive Insurance AssociationminorState captive insurance association. Veritas participates in South Carolina Captive Conference including September 2025 Charleston, SC event.
- Target MarketsminorProgram administrator/MGA focused conference. Veritas participates in Target Market Conference events including May 2025 Dallas, TX and October 2026 Scottsdale, AZ summits.
Scale indicators12 records
Recent moves6 records
Expansion highlights5 records
Veritas National Claims Management competitors and assessment
Company assessmentMarket position
Weaknesses5 records
Competitive moat5 records
Customer concentration
Veritas National Claims Management social profiles
Digital presenceVeritas National Claims Management compliance and trust
Trust signalCompliance1 record
Veritas National Claims Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Veritas National Claims Management leadership team
Management profileNumber of profiles
Profiles5 records
Veritas National Claims Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Veritas National Claims Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Veritas National Claims Management
What does Veritas National Claims Management do?
Veritas National Claims Management is a national third-party claims administrator (TPA) that specializes in heavy equipment and commercial trucking claims, providing nationwide coverage across all 50 states. Its core offerings include trucking and heavy equipment appraisals, subrogation and recovery services, towing and storage resolution, cargo claims management, general liability claims adjusting, TPA services, workers' compensation claims management, APD desk review, and property claim services. The company serves insurance carriers, MGAs, TPAs, captives, and self-insureds on a contract or per-assignment basis.
Is Veritas National Claims Management a public or private company?
Veritas National Claims Management is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Veritas National Claims Management founded?
Veritas National Claims Management was founded in 2011. It employs 101 to 250 people.
Where is Veritas National Claims Management based?
Veritas National Claims Management is headquartered in Mokena, United States, in the North America region.
How does Veritas National Claims Management make money?
Two revenue lines are on record. Third-Party Claims Administration (TPA) Services are the primary driver. The others are specialized Claims Adjustment Services.
Does Veritas National Claims Management have an API?
No public API is recorded for Veritas National Claims Management.