Nota Bene

What Nota Bene does

Nota Bene SAS is a privately held French micro-enterprise founded in 1996 in Folelli (Penta-di-Casinca), Corsica, operating a telesecretariat and administrative outsourcing service for healthcare professionals and small businesses on the island. The core offering is outsourced telephone answering, including call reception, message taking, urgent call filtering, and appointment scheduling, primarily for doctors, dentists, physiotherapists, midwives, and other practitioners, with secondary segments in SMEs, transport companies, and associations. The technology stack is built on third-party infrastructure — Teambox telephony, Corse Telecom, WZ-Agenda and Maiia/Doctolib for online scheduling, Google Drive and AWS for storage, and VoxPay for PCI-DSS-compliant payment capture — layered with GDPR-compliant (RGPD) processes and HDS (Health Data Hosting) certification managed via Agence RGPD Corse.

The business model is professional-services billing on a usage-based, quote-tiered structure with pay-as-you-go cadence and an optional free trial, supplemented by modular add-ons such as SMS appointment reminders, Chorus Pro public-sector invoice submission, Air Corsica resident accreditation, association creation, client debt follow-up, and audio transcription. Go-to-market is sales-led and referral-driven across Corsica (Bastia, Ajaccio, Porto-Vecchio, Calvi), supported by a company blog, direct website/phone inquiries, and a network of local vendor partnerships. The company is family-managed with approximately 6 total staff (2 family managers plus 4 employees), providing roughly 50 hours per week of telephone coverage. Revenue is not publicly disclosed, the company has never raised external funding, and there is no M&A or geographic expansion outside Corsica.

Name

Nota Bene

Legal name

Nota Bene SAS

Website

https://notabene.corsica

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

Nota Bene is a Corsican family-run telesecretariat founded in 1996 that provides outsourced telephone answering, appointment scheduling, and administrative outsourcing primarily to healthcare professionals and SMBs across Corsica using GDPR- and HDS-compliant infrastructure.

Ownership category

akta.pro rank

Product category

Telephone Answering and Tele-Secretarial Services

NAICS

Telephone Call Centers (56142)

SIC

Services-Help Supply Services (7363), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Telesales & Inside Sales Outsourcing (B2B/B2C) (BPAAADAE)

Keywords

• Telephone answering services
• Medical secretarial services
• Administrative task outsourcing
• Telesecretariat services
• Appointment scheduling services

Headquarters

HQ city

Folelli

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Telesecretariat services: Core revenue stream from telephone answering and secretarial services for healthcare professionals and businesses. Services include call handling, message taking, appointment scheduling, and administrative support. Billing is based on call volume and service scope.
2. Administrative task outsourcing: Services including document management, data entry, mail processing, administrative procedures, audio transcription, and agenda management. Provides additional recurring revenue through ongoing administrative support contracts.
3. Chorus Pro invoice submission assistance: Assistance with electronic invoice submission to public administration through the Chorus Pro platform, helping businesses comply with mandatory e-invoicing requirements.
4. Association creation services: Administrative support for creating associations including statute drafting, prefecture declarations, and legal document preparation.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Nota Bene provides outsourced telephone answering and tele-secretarial services to healthcare professionals and local businesses across Corsica. Its core offering is professional call handling, appointment scheduling, and patient/client communication, supplemented by administrative task outsourcing including document management, mail processing, data entry, audio transcription, Chorus Pro invoice submission, association creation, and Air Corsica accreditation assistance.

Product overview

Nota Bene is a Corsican company founded in 1996, based in Folelli (Penta-di-Casinca), offering a unified suite of telephone secretarial and administrative outsourcing services. Its core product is the Télésecrétariat / Permanence Téléphonique, a professional telephone answering and call management service. Around this core, it offers a modular ecosystem of complementary services including: medical telesecretarial services, online shared agendas (WZ-Agenda), SMS appointment reminders, administrative task externalization (document management, data entry, mail processing), client follow-up/collections, Chorus Pro invoice submission, Air Corsica accreditation assistance, association creation, and transport sector telephone answering. The services are designed for medical professionals, SMEs, entrepreneurs, and public-sector suppliers in Corsica, with a focus on local proximity and GDPR-compliant data handling.

Differentiator

Problem solved

Functional benefit

Products and services

• Télésecrétariat / Permanence Téléphonique (Telephone Answering Service)

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature3 records

Partnerships

Four partnerships are on record, tiered minor and core.

• ETS CaporossiminorOthersBastia-based company specializing in IT equipment sales and office furniture for professionals. Provides fax machines, payment systems, multifunction copiers, and after-sales service across Corsica. Partner for office equipment procurement.
• WZ-AgendacoreTechnology or IntegrationOnline agenda service for professionals with complementary services including automatic SMS appointment reminders, direct patient-client appointment booking, electronic calendar for iPhone/iPad and Android. Essential tool for appointment management.
• TeamboxcoreTechnology or IntegrationSince 2008, Teambox designs, installs, and maintains complete business telephony solutions. Committed to providing industrial-grade software adapted to client needs with evolution over time. Pioneer in cloud-based externalized computing models.
• Agence RGPD CorsecoreImplementation/ SI/ Consulting PartnerLocal GDPR compliance specialist providing expert guidance on European data protection regulations. Provided personalized support for GDPR compliance including initial audit, treatment registry creation, documentation updates, staff training, and implementation of technical and organizational security measures.

Scale indicators4 records

Recent moves1 record

Expansion highlights4 records

Broad incumbents

• Webhelp: Major French BPO and customer experience company (now part of Concentrix+Webhelp). Provides inbound/outbound contact center and back-office services across industries — same broad category as Nota Bene's telephone answering and administrative outsourcing, but at vastly greater scale.
• Alan: French health insurance company providing member services and care navigation. Adjacent because it operates contact-center-style member services for healthcare customers — a similar BPO-to-healthcare dynamic, but at a much larger scale and with a digital-first delivery model.
• Teleperformance: France-origin global leader in outsourced customer experience management and call center services. Comparable because both operate telephone-based BPO services, but Teleperformance serves enterprise clients worldwide while Nota Bene serves SMBs in a single region.
• Concentrix: Global customer experience and BPO operator with a French presence through the Webhelp merger. Operates large-scale call centers that compete for the same outsourced customer-communication budgets that Nota Bene targets at the SMB end of the market.

Emerging players

• Doctolib: Dominant French healthcare appointment-booking platform and Nota Bene's integration partner. Overlapping because Doctolib increasingly handles patient communication natively — making it both an enabler (via integration) and a competitive threat to outsourced medical answering services.
• H4D: French telemedicine and connected health company. Relevant peer because it represents the broader trend of digital-first healthcare service delivery that competes with traditional telephone-based medical secretarial models like Nota Bene's.

Others

• Teambox: Corsican business telephony provider and Nota Bene's core technology partner since 2008. Ecosystem peer — supplies the underlying telephone infrastructure Nota Bene relies on, and could be a comparable reference point for how small French telephony services operate regionally.

Regional players

• Corse Telecom: Corsican telecommunications company founded in 1988 with two regional agencies. Relevant because it operates in the same Corsican B2B telecom and service-provider ecosystem as Nota Bene, targeting the same island customer base with locally-rooted offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/nota-bene-sas

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nota Bene