What Harmony Healthcare does

Harmony Healthcare Orlando, Inc. is a 501(c)(3) nonprofit community health center founded in 2019 and headquartered in Orlando, Florida, with additional clinics in Tampa and Kissimmee and a co-located partnership site at TREAT Services in Orlando's SoDo district. The organization specializes in HIV prevention and treatment, Hepatitis C care, PrEP and PEP, STI testing and treatment, gender-affirming care (including hormone replacement therapy), women's wellness exams, and primary care, delivering services through in-person visits, telehealth video appointments, and three mobile testing units that extend reach into underserved Central Florida communities. Care is provided by a clinical team that includes AAHIVS-certified HIV specialists, with multilingual interpretation available in 200+ languages plus ASL.

The technology stack is built on third-party healthcare SaaS rather than proprietary systems: Spruce Health for secure patient messaging, Elation Passport as the patient portal for lab results and medical records, AdobeSign for electronic patient forms, and external laboratories for blood sample processing and diagnostics. No patents, proprietary models, or AI/ML systems were disclosed; HIPAA compliance governs protected health information handling across these integrations.

The revenue model blends patient service revenue billed to Florida Blue, Cigna, and Aetna with sliding-scale payments from uninsured patients based on income verification, supplemented by tax-deductible donations processed through Givebutter and Network for Good. The go-to-market motion combines community-led outreach (Pride events, GayDays Orlando Expo, LGBTQ+ community partnerships) with direct-to-consumer acquisition via website, phone, walk-ins, and a published careers pipeline. Patient segments are diversified across HIV-positive individuals, HIV prevention patients, Hepatitis C patients, uninsured/underinsured populations, and LGBTQ+ and gender-diverse patients, with referral partners including Advance Family Practice, Angels Pharmacy, Randolph Diabetes and Wellness, and The Center in Kissimmee.

Name

Harmony Healthcare

Legal name

Harmony Healthcare Orlando, Inc.

Website

https://myhho.org

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Harmony Healthcare is a 501(c)(3) community health center operating four Central Florida clinics and three mobile units, delivering HIV care, Hepatitis C treatment, PrEP/PEP, STI services, gender-affirming care, and primary care to uninsured and LGBTQ+ patients on a sliding-scale or no-cost basis.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)

akta.pro secondary industry

Sexual & Pelvic Health Telehealth (STI care, pelvic pain, endometriosis/PCOS support) (HLALAHAJ)

Keywords

• Community health services
• HIV medical care
• Hepatitis C treatment
• PrEP PEP services
• Gender affirming care

Headquarters

HQ city

Winter Park

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain, Others

Revenue model

1. Patient Services Revenue: Revenue generated from providing medical services billed to insurance companies and patients. The clinic accepts major insurance plans including Florida Blue, Cigna, and Aetna.
2. Sliding Scale Payments: Uninsured patients pay according to a sliding fee scale based on income. This provides affordable care while generating some revenue from patients who cannot access traditional insurance.
3. Donations and Grants: As a registered 501(c)(3) nonprofit organization (EIN 84-2511570), Harmony Healthcare accepts tax-deductible donations through Givebutter and Network for Good platforms to support their mission.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Harmony Healthcare is a 501(c)(3) nonprofit community health center that delivers accessible sexual health and primary care services across Central Florida. Its core offerings include HIV Medical Care (HAART treatment and viral load monitoring), Hepatitis C Medical Care (testing and 8-12 week oral therapy), PrEP and PEP for HIV prevention, STI Testing and Treatment, Gender Affirming Care, Women's Wellness Exams, and Primary Care. Services are offered at little or no cost via a sliding fee scale and supplemented by case management, telehealth, transportation, and language interpretation.

Product overview

Harmony Healthcare is a community health center offering a unified portfolio of integrated healthcare services focused on sexual health and primary care. The core service offering includes HIV Medical Care, Hepatitis C Medical Care, PrEP & PEP (pre/post-exposure prophylaxis), STI Testing & Treatment, Gender Affirming Care, and Women's Wellness Exams, all supported by Support Services including case management, telehealth, transportation, and language interpretation. Primary Care Services round out the offering by addressing overall health needs including chronic condition management. Services are provided at little to no cost with a sliding fee scale for uninsured patients.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Services Comprehensive primary care for adults including preventive care, routine exams, chronic condition management (hypertension, diabetes, high cholesterol, obesity, thyroid disorders, hormonal health, migraines, mental health), vaccinations, and medication management. Available to all patients at little to no cost through the sliding fee scale and accepted insurance.
• HIV Medical Care Specialty HIV care for HIV-positive patients including rapid HIV testing, Highly Active Antiretroviral Therapy (HAART) treatment, viral load monitoring, and ongoing HIV management with oral or injectable FDA-approved medications, delivered by AAHIVS-certified providers.
• Hepatitis C Medical Care Confidential Hepatitis C rapid testing and specialty care including medical exam with lab work and liver staging, followed by 8-12 weeks of curative oral therapy following CDC recommendations. No-cost Hepatitis C testing is offered to patients regardless of insurance status.
• PrEP & PEP Pre-exposure prophylaxis (PrEP) for ongoing HIV prevention (more than 99% effective when taken as prescribed) and post-exposure prophylaxis (PEP) for emergency use within 72 hours of potential HIV exposure, including prescriptions, lab monitoring, and adherence support.
• Support Services Wraparound services that complement clinical care including case management, transportation services, language interpretation in 200+ languages including ASL, telehealth video chat appointments, and free condom distribution.
• STI Testing & Treatment Confidential STI screening and treatment covering chlamydia, gonorrhea, Hepatitis C, syphilis, and HIV at no cost, plus additional testing for genital herpes, Mgen, BV, and trichomoniasis at additional cost, with personalized care plans included.
• Gender Affirming Care Gender affirming services for transgender and non-binary patients including hormone replacement therapy (HRT), therapy and counseling referrals, social support, and assistance with legal documentation, delivered in the Orlando clinic.
• Wellness Exams Women's wellness exams for early detection of cervical and breast cancers including pelvic exam, pap smear, manual breast exam, vaccine screenings, and blood pressure checks.

Quantifiable outcome

• Rapid HIV testing results available in as little as 15 minutes
• +2 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• TREAT ServicescoreStrategic or Co-development PartnerTREAT Services is a community-powered testing initiative that aims to make wellness accessible and inclusive. Harmony Healthcare partners with TREAT Services at their Orlando SoDo location to expand testing and wellness services to the community. Walk-ins are welcome at this location.
• Advance Family PracticeminorGTM or Marketing PartnerReferral partner network relationship with Advance Family Practice for coordinated patient care and referrals.
• Angels PharmacyminorGTM or Marketing PartnerPharmacy referral partner for patient prescription needs and coordinated care.
• Randolph Diabetes and WellnessminorGTM or Marketing PartnerHealthcare provider referral partner for coordinated diabetes and wellness care.
• The Center (Kissimmee)minorGTM or Marketing PartnerCommunity organization partnership serving the Kissimmee LGBTQ+ community with referral and support services.
• WP PrideminorGTM or Marketing PartnerLGBTQ+ community organization partner for Pride events and community outreach.
• Third-Party LaboratoriescoreTechnology or IntegrationPartnership with trusted third-party laboratories to process patient blood samples. These facilities specialize in sample analysis and diagnostics. Results are available in the patient portal and accessible in other authorized patient portals with consent.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Care Resource: Florida-based nonprofit community health center offering primary care, HIV specialty care, PrEP, and LGBTQ+ affirming services. Closest geographic and clinical analogue to Harmony Healthcare and directly competes for the same Florida patient segments.
• Fenway Health: Boston-based nonprofit community health center specializing in LGBTQ+ and HIV care, including PrEP, gender-affirming care, behavioral health, and primary care. Nationally recognized reference point for LGBTQ+ community health, directly comparable in service scope.
• CAN Community Health: Florida- and Sun-Belt-focused nonprofit provider specializing in HIV/Hepatitis C care, PrEP, STI testing, and LGBTQ+ affirming primary care. Closely overlapping service mix, payer model, and patient population with Harmony Healthcare.
• DAP Health: Palm Springs, California-based nonprofit community health center with deep HIV/AIDS specialty roots, offering primary care, gender-affirming care, PrEP, and STI testing. Closely comparable specialty mix to Harmony Healthcare's HIV-and-LGBTQ+ focus.
• Callen-Lorde Community Health Center: New York City-based nonprofit community health center providing LGBTQ+-competent primary care, HIV specialty care, gender-affirming care (HRT), and STI testing to underserved populations. Highly comparable mission and service portfolio to Harmony Healthcare.
• Whitman-Walker Health: Long-established Washington, D.C.-based nonprofit community health center dedicated to LGBTQ+ care, HIV primary care, PrEP/PEP, gender-affirming care, and STI testing. Direct clinical analogue despite operating in a different region.
• Howard Brown Health: Chicago-based nonprofit community health organization delivering primary care, HIV specialty services, PrEP, gender-affirming care, and STI testing with a trauma-informed, culturally competent model. Direct peer in scale, mission, and patient population.
• Thrive Alabama: Huntsville, Alabama-based nonprofit organization providing HIV medical care, STI testing, PrEP, case management, and supportive services in the U.S. Southeast. Comparable mid-size HIV-specialty community-health nonprofit with similar service mix and patient segments.
• APLA Health: Los Angeles-based nonprofit originally founded as AIDS Project Los Angeles, now operating multiple clinics offering HIV specialty care, PrEP, STI screening, primary care, and LGBTQ+ affirming services. Strong analogue for a state-regionally anchored HIV and LGBTQ+ clinic system.

Broad incumbents

• Planned Parenthood Federation of America: National nonprofit operating a vast network of health centers providing STI testing/treatment, PrEP, gender-affirming hormone therapy, and reproductive care. Larger scale and broader mission, but meaningfully overlaps with Harmony Healthcare's sexual-health and gender-affirming service lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/harmony_florida
• Facebookfacebook.com/harmonyhealthcarefl
• LinkedInlinkedin.com/company/harmonyhealthcareorlando

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Harmony Healthcare