PL Custom
PL Custom is a family-owned US manufacturer founded in 1946 that designs and builds custom ambulances (Type I, Type III, Medium Duty Titan) and Rescue 1 specialty emergency vehicles for municipal EMS agencies and fire departments, distributing through 14–20 independent dealers across 27–29 states plus Canada.
- Company typePrivate
- Founded1946
- HeadquartersManasquan, United States
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What PL Custom does
PL Custom (legal entity P.L. Custom Body and Equipment Co., Inc.) is a privately held, family-owned US manufacturer of custom emergency vehicles, founded in 1946 in Pompton Lakes, New Jersey and currently operating from a 200-employee facility at 2201 Atlantic Avenue, Manasquan, NJ. The company operates through two core manufacturing divisions — PL Custom Emergency Vehicles (ambulances) and Rescue 1 (extreme duty rescue trucks, command centers, haz-mat vehicles, and specialty emergency vehicles) — plus the New Jersey Emergency Vehicles (NJEV) service division. Customers are predominantly municipal and volunteer EMS agencies and fire departments across the United States, with select Canadian distribution through Rescue 1. The Smock family has owned the company since 1970; Jean S. Smock serves as CEO and Deborah Smock Thomson as President (promoted 2023).
The product portfolio centers on custom-built ambulances — Type I Classic (van chassis), Type III Medallion (van cutaway chassis), and Medium Duty Titan (medium-duty truck chassis such as Freightliner M2 or Ford F550) — plus Body Remounts (reusing PL Custom modular bodies on new chassis), Conversion Vehicles, and Standard Stock Units for shorter delivery cycles. Underlying technology is mechanical and electrical engineering rather than software: a proprietary extruded aluminum framework with 100% corner attachment; a V-MUX multiplex electrical system backed by a 10-year node warranty; the proprietary Medic in Mind (MIM) safety-focused interior layout; 45-degree upper cabinets (standard for over 20 years); full-length 2"x5" aluminum side impact rails; and a centrally ducted climate control system delivering 60,000 BTU heat / 38,000 BTU cooling (standard since 1990). Vehicles are individually crafted to customer specifications and carry lifetime structural and electrical warranties.
The business model is custom hardware sales plus aftermarket service: vehicles are quote-based (no public pricing), procured through a 14–20 independent dealer network covering 27–29 states plus DC, with regional sales managers supporting the channel. Supplementary revenue streams include parts, service, and warranty work delivered through the dealer footprint and the NJEV division. Government customers can also procure via PL Custom's Sourcewell cooperative purchasing contract. An announced acquisition by First Priority Group (status: announced, completion date not disclosed) signals an incoming phase of institutional ownership, though deal terms and timing remain unspecified in the available data.
PL Custom firmographics
Firmographics- Name
- PL Custom
- Legal name
- P.L. Custom Body and Equipment Co., Inc.
- Website
- https://plcustom.com
- Company type
- Private
- Founded year
- 1946
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- PL Custom is a family-owned US manufacturer founded in 1946 that designs and builds custom ambulances (Type I, Type III, Medium Duty Titan) and Rescue 1 specialty emergency vehicles for municipal EMS agencies and fire departments, distributing through 14–20 independent dealers across 27–29 states plus Canada.
- Ownership category
- akta.pro rank
PL Custom industry classification
Industry- Product category
- Emergency Vehicle Manufacturing
- NAICS
- Surgical Appliance and Supplies Manufacturing (339113)
- SIC
- Truck & Bus Bodies (3713), Miscellaneous Transportation Equipment (3790)
- akta.pro primary industry
- Ambulance Fleet, Equipment & Logistics Services (HLAFANAN)
- akta.pro secondary industry
- Disaster Response, Rescue & Tactical EMS (DMAT/USAR/SWAT/HAZMAT Medical) (HLAFANAH)
Keywords
Where PL Custom is headquartered
LocationHeadquarters
- HQ city
- Manasquan
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
PL Custom business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Emergency Vehicle Sales: Design, manufacture and deliver custom emergency vehicles including ambulances and rescue vehicles. Vehicles are individually crafted for each customer with various product lines including Type I Classic Ambulance, Type III Medallion Ambulance, Medium Duty Titan Ambulance, Body Remounts, and Conversion Vehicles.
- Parts and Service: Service and support through dealer network and New Jersey Emergency Vehicles (NJEV) division for existing customers.
- Warranty Services: Lifetime limited structural warranty on modular body, lifetime electrical warranty, three-year general conversion warranty, ten-year paint performance warranty, and five-year crevice corrosion warranty.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom vehicle pricing based on specifications |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
PL Custom product offering
Product offeringCore offering
PL Custom designs, manufactures, and delivers individually crafted ambulances and rescue vehicles to emergency services providers. Product lines include Type I Classic Ambulances on van chassis, Type III Medallion Ambulances on van cutaway chassis, Medium Duty Titan Ambulances on medium-duty truck chassis, Body Remounts, Conversion Vehicles, and Standard Stock Units, with a separate Rescue 1 division producing extreme-duty rescue trucks, command centers, haz-mat, and specialty emergency vehicles. Each vehicle is custom-configured to specific departmental requirements with proprietary safety features and supported by lifetime structural and electrical warranties.
Product overview
PL Custom (P.L. Custom Body and Equipment Co., Inc.) is a family-owned manufacturer of emergency vehicles since 1946, operating two primary manufacturing divisions: PL Custom Emergency Vehicles (ambulances) and Rescue 1 (rescue vehicles). The company offers a portfolio of ambulance products including Type I Classic Ambulances built on van chassis, Type III Medallion Ambulances on van cutaway chassis, and Medium Duty Titan Ambulances on truck chassis, along with body remounts, conversion vehicles, and standard stock units. Products feature proprietary extruded aluminum framework construction, V-MUX multiplex electrical systems (optional), centrally ducted climate control, and comprehensive safety features including multi-point restraints and occupant protection design. The company operates from Manasquan, NJ with approximately 200 employees and distributes through a network of independent dealers across the United States.
Differentiator
Problem solved
Functional benefit
Brands
- PL Custom Emergency Vehicles: Ambulance manufacturing division producing Type I Classic, Type III Medallion, and Medium Duty Titan ambulances.
- Rescue 1
Products and services
- Type I Classic Ambulance Traditional Type I ambulance built on a van chassis with a modular body design featuring extruded aluminum framework and comprehensive safety features, sold to emergency medical services providers.
- Type III Medallion Ambulance Type III ambulance constructed on a van cutaway chassis with modular body construction, offering customizable interior layouts and advanced climate control for EMS providers.
- Medium Duty Titan Ambulance Heavy-duty ambulance built on a medium-duty truck chassis (such as Freightliner M2 or Ford F550), designed for departments requiring increased payload capacity and durability.
- Body Remounts Service to remount existing PL Custom ambulance modular bodies onto new chassis, extending vehicle service life while preserving the original body infrastructure.
- Conversion Vehicles Custom vehicle conversions tailored to specialized emergency response needs and specific departmental requirements and operational specifications.
- Standard Stock Units Pre-built ambulance units available for immediate purchase, offering faster delivery compared to custom-ordered vehicles.
- Rescue 1 Emergency Vehicles Rescue vehicle line of extreme-duty rescue trucks, command centers, haz-mat vehicles, and specialty purpose emergency vehicles produced by the Rescue 1 division of P.L. Custom Body and Equipment Co., Inc.
- New Jersey Emergency Vehicles (NJEV) Service Service division of P.L. Custom Body and Equipment Co., Inc. performing maintenance and repair services for emergency vehicle owners, including front-line emergency services support.
Quantifiable outcome
- Safety-focused design with 45-degree cabinet angles standard for over 20 years
- +2 more outcomes
Companies that use PL Custom
Customer profileNamed customers13 records
Segments3 records
Ideal customer profiles2 records
PL Custom technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
PL Custom partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- Vander Molen Fire Apparatus Sales & ServicecoreVander Molen Fire has expanded its authorized dealer territory to include Western New York State for PL Custom Emergency Vehicles and Rescue 1. The dealer will provide sales, service, and remounting/specialty conversions through PLCB.
- C.W. Williams & Co. (CWW)coreCWW provides sales and service to emergency services providers in North Carolina, South Carolina, and Tennessee. Also provides remounting and specialty conversions. Based in Rocky Mount, NC with two facilities.
- Williams Fire Apparatus (WFA)coreWFA provides sales and service to emergency services providers in Alabama and Georgia, with ability to provide remounting and specialty conversions through PLCB.
- Vander Molen Fire Apparatus Sales & Service (VMFire)coreVMFire provides sales and service in central and northeastern New York State, covering 32 counties. Full service organization with 9,000 sq ft service facility. Handles PL Custom Emergency Vehicles and Rescue 1 products.
- South Florida Emergency Vehicles (SFEV)coreSFEV provides sales and service to emergency services providers in Florida State. Family business aligned with PL Custom's family-owned approach.
- SourcewellcoreSourcewell is a cooperative purchasing group. PL Custom is an awarded vendor with Sourcewell. Government customers can use Sourcewell contracts for procurement with no fees to join, no commitments, and no obligation to purchase.
- Rescue 1coreRescue 1 is a division of P.L. Custom Body and Equipment Co., Inc. that manufactures Extreme Duty rescue trucks, command centers, haz-mat vehicles, and specialty purpose emergency vehicles.
- New Jersey Emergency Vehicles (NJEV)coreNJEV is a division of PLCB that performs service work for emergency services providers, particularly during the COVID-19 pandemic response.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
PL Custom competitors and assessment
Company assessmentDirect peers
- Wheeled Coach Industries: Wheeled Coach is one of the largest US ambulance manufacturers, producing Type I, II, and III ambulances on Ford, Chevrolet, and Freightliner chassis. It is the most direct head-to-head competitor to PL Custom's Type I Classic, Type III Medallion, and Medium Duty Titan product lines, competing for the same municipal EMS procurement contracts.
- Horton Emergency Vehicles: Horton Emergency Vehicles, a REV Group brand, manufactures Type I, II, and III ambulances and is a long-standing competitor to PL Custom in the same municipal, county, and private EMS procurement channels. Its Holdfast, E-350, and medium-duty product lines overlap directly with PL Custom's portfolio.
- Crestline Coach: Crestline Coach (now part of the Demers-Crestline group) manufactures ambulances and specialty vehicles, including the Crestline Ambulance and Crestline Vehicle Export lines. The company competes directly with PL Custom across Type II, Type III, and specialty rescue vehicle markets in North America.
- Road Rescue: Road Rescue (REV Group) specializes in medium-duty and heavy-duty ambulances, remounts, and rescue vehicles — a portfolio that closely mirrors PL Custom's Medium Duty Titan and Rescue 1 lines. It is one of the closest direct competitors in the medium-duty ambulance category.
- AEV (American Emergency Vehicles): AEV manufactures custom ambulances (Trauma Hawk, Severe Duty) on Ford and Chevrolet chassis and is a REV Group subsidiary. It is a long-established premium ambulance builder competing in the same Type I/III segments as PL Custom, particularly for fire/EMS and federal/military contracts.
- Braun Industries: Braun Industries manufactures custom ambulances (Braun Chief, Liberty, Express, Signature, and Superliner models) from its Ohio facility, selling through a similar dealer network to municipal EMS and fire/rescue customers. Braun is one of the established premium ambulance builders most comparable to PL Custom's custom-built positioning.
Regional players
- Demers Ambulances: Demers Ambulances (part of Demers-Crestline) manufactures ambulances in Canada and serves North American municipal and EMS customers. Like PL Custom, it produces Type II/III ambulances and specialty vehicles, but its primary manufacturing base and strongest market share are in Canada.
Emerging players
- Marque Inc: Marque Inc is a Texas-based custom emergency vehicle builder producing ambulances, fire/rescue vehicles, and specialty units. Marque competes in overlapping Type I/III ambulance and remount segments but is smaller and newer than PL Custom, with a more regional geographic footprint.
Others
- Stryker Emergency Care (ambulance interiors): Stryker is an adjacent ecosystem participant — a leading medical equipment and ambulance interior components supplier (stretcher systems, patient compartments, load systems) that supplies ambulance builders including PL Custom. It is not a direct competitor but shapes the equipment bill-of-materials and design standards across the category.
Broad incumbents
- REV Group (Road Rescue / Leader / Horton / AEV): REV Group is a publicly traded specialty vehicle manufacturer that owns multiple ambulance brands (Road Rescue, Leader Emergency Vehicles, Horton Emergency Vehicles, AEV). It competes directly with PL Custom in the same product categories while also offering fire trucks, RVs, and mobility vehicles — giving it scale, multi-brand reach, and chassis supply leverage that PL Custom must match.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
PL Custom social profiles
Digital presencePL Custom financial estimates
Financial estimateRevenue estimate
Valuation estimate
PL Custom leadership team
Management profileNumber of profiles
Profiles6 records
PL Custom subsidiaries and ownership
Company hierarchySubsidiaries3 records
PL Custom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PL Custom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PL Custom
What does PL Custom do?
PL Custom designs, manufactures, and delivers individually crafted ambulances and rescue vehicles to emergency services providers. Product lines include Type I Classic Ambulances on van chassis, Type III Medallion Ambulances on van cutaway chassis, Medium Duty Titan Ambulances on medium-duty truck chassis, Body Remounts, Conversion Vehicles, and Standard Stock Units, with a separate Rescue 1 division producing extreme-duty rescue trucks, command centers, haz-mat, and specialty emergency vehicles. Each vehicle is custom-configured to specific departmental requirements with proprietary safety features and supported by lifetime structural and electrical warranties.
Is PL Custom a public or private company?
PL Custom is a private company. It is classified as family owned and is currently operating.
When was PL Custom founded?
PL Custom was founded in 1946. It employs 11 to 50 people.
Where is PL Custom based?
PL Custom is headquartered in Manasquan, United States, in the North America region.
How does PL Custom make money?
Three revenue lines are on record. Emergency Vehicle Sales are the primary driver. The others are parts and Service and warranty Services.
Who are PL Custom's main competitors?
Direct peers on record are Wheeled Coach Industries, Horton Emergency Vehicles, Crestline Coach, Road Rescue, AEV (American Emergency Vehicles) and Braun Industries. Demers Ambulances is listed as a regional player. Marque Inc is listed as an emerging player. Stryker Emergency Care (ambulance interiors) is listed as an others. REV Group (Road Rescue / Leader / Horton / AEV) is listed as a broad incumbent.
Does PL Custom have an API?
No public API is recorded for PL Custom.
What industry is PL Custom in?
PL Custom's product category is Emergency Vehicle Manufacturing. Its primary akta.pro industry code is HLAFANAN, Ambulance Fleet, Equipment & Logistics Services, with a secondary code of HLAFANAH, Disaster Response, Rescue & Tactical EMS (DMAT/USAR/SWAT/HAZMAT Medical). Its NAICS code is 339113 and its SIC code is 3713.