Grant McGregor
Grant McGregor is a UK-based Managed Service Provider delivering managed IT support, Microsoft cloud services, and cyber security certifications to over 125 SMEs, charities, and mid-market organisations across the United Kingdom.
- Company typePrivate
- Founded2000
- HeadquartersEdinburgh, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Grant McGregor does
Grant McGregor is a privately held UK Managed Service Provider (MSP) founded in Edinburgh in 2000, delivering managed IT support, cyber security, and professional IT services to over 125 organisations across the United Kingdom. Its offering centres on a Microsoft ecosystem practice spanning Microsoft 365 Business Premium, Azure migration and management, Teams Phone, Intune, and Microsoft 365 Copilot, complemented by third-party security and productivity tools including KnowBe4, Enclave Networks, Exclaimer, Printix, and DMARC/SPF/DKIM email authentication. The portfolio is delivered through subscription-based managed support contracts, project-based professional services, Microsoft licensing resale, and security certification services (Cyber Essentials, Cyber Essentials Plus, and Defence Cyber Certification Level 0).
The business is differentiated by a stack of regulatory accreditations uncommon for its size: ISO 27001:2022, ISO 9001:2015, IASME Cyber Assurance Level Two, NCSC Assured Cyber Advisor status, and certification body status for Cyber Essentials, Cyber Essentials Plus, and Defence Cyber Certification. A proprietary Customer Experience Portal provides clients with support, service management, and visibility into their IT environment. The go-to-market is sales-led and direct, targeting SMEs and mid-market organisations without large in-house IT teams, with additional emphasis on the third sector, higher education, defence supply chain, and public sector verticals. Distribution is almost entirely UK-domestic through direct sales, a client portal, and organic referrals.
Revenue mechanics combine recurring managed service subscriptions (annual billing, quote-based per client), one-off professional services projects (Microsoft 365 implementations, Azure migrations, security deployments), Microsoft licence resale with advisory, and certification fees. The company achieved top position in the 2024 Channel Futures International MSP Awards and was founded by David Lawrence, who continues to lead the firm alongside co-director Paul Sinclair. No external funding, M&A activity, or subsidiary structure has been disclosed.
Grant McGregor firmographics
Firmographics- Name
- Grant McGregor
- Legal name
- Grant McGregor Ltd
- Website
- https://grantmcgregor.co.uk
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Grant McGregor is a UK-based Managed Service Provider delivering managed IT support, Microsoft cloud services, and cyber security certifications to over 125 SMEs, charities, and mid-market organisations across the United Kingdom.
- Ownership category
- akta.pro rank
Grant McGregor industry classification
Industry- Product category
- Managed IT Services
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744), Services-Engineering, Accounting, Research, Management (8700)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
Keywords
Where Grant McGregor is headquartered
LocationHeadquarters
- HQ city
- Edinburgh
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Grant McGregor business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Support Services: Ongoing managed service contracts providing day-to-day IT support, monitoring, and maintenance. Subscription-based model with monthly or annual billing. Includes proactive support, helpdesk access, and strategic IT planning.
- Professional IT Services: Project-based services including Microsoft 365 implementation, Azure migration and management, security implementations, network installation, IT migrations, and device deployment. One-time or project-based billing.
- Cyber Security Services: Security assessments, Cyber Essentials certification support, Cyber Advisor services, Defence Cyber Certification, incident response readiness exercises, and ongoing security monitoring and management.
- Microsoft Licensing: Resale and procurement of Microsoft licences including Microsoft 365 Business Premium, Azure services, Teams Phone, and Copilot. Value-added licensing with advisory and optimisation services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Tailored managed IT support packages |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Grant McGregor product offering
Product offeringCore offering
Grant McGregor is a Managed Service Provider (MSP) delivering bespoke managed IT support, professional IT services, and cyber security solutions to UK SMEs and mid-market organisations. Core offerings include ongoing managed IT support with proactive monitoring and helpdesk access, project-based Microsoft 365/Azure implementations and migrations, and cyber security services including Cyber Essentials certification, cyber security consultancy, and managed detection and response (MDR).
Product overview
Grant McGregor is a Managed Service Provider (MSP) offering a comprehensive portfolio of IT support and cyber security services built around a people-first approach. Their core offering consists of Managed IT Support Services encompassing People Centric Support and Enhanced Security Service, supported by ISO-certified processes. Professional IT Services form a significant component, including Microsoft 365 Business Premium & Compliance (productivity suite with security and backup), Microsoft Azure Migration & Managed Services, Microsoft 365 Copilot Business (AI assistant), Microsoft Teams Phone, KnowBe4 Security Awareness Training, DMARC/SPF/DKIM email authentication, Enclave Networks (VPN alternative), End User Devices, IT Network Installation & Management, and IT Migration Services. They also offer Amazon Web Services management and tools like Exclaimer and Printix. Cyber security offerings include Cyber Essentials and Cyber Essentials Plus certification support, Cyber Security Consultancy, and Defence Cyber Certification Level 0 assessments. The company integrates third-party platforms (KnowBe4, Exclaimer, Printix, Enclave Networks, Microsoft Teams Phone, Microsoft Intune) while delivering Microsoft-centric managed services across productivity, cloud, security, and AI capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Support Services Bespoke managed IT support services built around a people-first approach, delivering secure, reliable IT solutions driven by performance and supported by ISO-certified processes. Includes proactive support, helpdesk access, and strategic IT planning for day-to-day operations.
- Microsoft 365 Business Premium & Compliance Managed service bringing together Microsoft 365 productivity tools with advanced security, independent backup, and device management. Protects email, files, and collaboration tools with strong identity controls and data loss prevention policies.
- Microsoft Azure Migration & Managed Services Cloud migration and management services for Microsoft Azure, including cloud-readiness assessment, tailored migration strategy, minimal disruption implementation, and ongoing proactive management for secure, cost-effective cloud environments.
- Microsoft 365 Copilot Business AI-powered productivity assistant integrated into Microsoft apps (Word, Excel, Outlook, PowerPoint, Teams). Automates repetitive tasks, generates content, analyses data, and improves collaboration while maintaining enterprise-grade security.
- Cyber Security Consultancy Expert cyber security guidance from NCSC Assured Service Provider Cyber Advisors to help organisations safeguard systems, meet compliance obligations, and align with modern cyber security expectations.
- Cyber Essentials Certification Support Guidance and support for small and medium-sized organisations to achieve Cyber Essentials certification and meet the UK's official cyber security standard with expert, practical guidance. Delivered by an accredited Cyber Essentials Certification Body.
- Cyber Essentials Plus Certification Support Certification support guiding organisations through all technical controls and audit requirements, including independent assessment for Cyber Essentials Plus certification. Delivered by an accredited Cyber Essentials Plus Certification Body.
- Defence Cyber Certification Level 0 Assessment Service Independent certification assessments for organisations operating within or seeking to enter the UK defence supply chain, delivered through the Defence Cyber Certification (DCC) framework at Level 0.
- Microsoft Teams Phone Secure, cloud-based calling solution implementation built into Microsoft Teams, enabling organisations to keep people connected from anywhere with support for hybrid working, remote employees, and growing teams.
- Enhanced Security Service (MDR) Multi-layered security solution focused on protection, detection, and compliance. Brings together advanced security tools including Endpoint Detection & Response (EDR/XDR), behavioural analytics, and machine learning to detect unusual activity, identify threats early, and respond quickly.
- IT Network Installation & Management Expert network services ensuring fast, secure, and reliable connectivity built around organisational IT infrastructure, including network design, implementation, and ongoing management.
- IT Migration Services Managed migration services for cloud transitions, infrastructure upgrades, and collaboration tools including servers, SharePoint, and email systems.
Quantifiable outcome
- Over 125 successful organisations served
- +3 more outcomes
Companies that use Grant McGregor
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles5 records
Grant McGregor technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability7 records
Feature3 records
Grant McGregor partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- MicrosoftcoreMicrosoft Solutions Partner specialising in Microsoft 365, Azure, Teams Phone, Copilot, and Intune. The company is a Microsoft solutions partner providing implementation, migration, and managed services for Microsoft's cloud and productivity platforms.
- KnowBe4coreSecurity awareness training partner providing phishing simulations and security training to help organisations build resilient cyber security cultures and prevent data breaches.
- Enclave NetworkscoreVPN alternative partner providing secure, modern private network access. Enclave Networks enables private access without exposing networks or requiring complex firewall reconfiguration.
- IASME ConsortiumcoreAccredited certification body for Cyber Essentials and Cyber Essentials Plus, and delivery partner for Defence Cyber Certification. The company is also an NCSC-assured Cyber Advisor through this partnership.
- National Cyber Security Centre (NCSC)coreNCSC Assured Service Provider status enabling the company to provide officially recognised cyber advisory services meeting standards set by the UK's national cyber security authority.
- Network GroupminorMember of the UK's leading IT industry collective recognised for collaboration and service excellence. Provides access to industry best practices and peer network.
- ScotlandISminorBusiness member of Scotland's digital technology industry association, supporting the Scottish tech community and maintaining local industry connections.
- Cyber and Fraud Centre ScotlandminorTrusted partner and member recognised as supporting national initiatives in cyber security and fraud prevention. Public-sector partner relationship.
- Amazon Web Services (AWS)coreAWS deployment partner offering scalable, secure, and cost-efficient cloud solutions. Provides an alternative to Azure for organisations preferring AWS infrastructure.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Grant McGregor competitors and assessment
Company assessmentDirect peers
- Focus Group: UK MSP providing managed IT, cloud, connectivity, and cyber security services to SMEs across multiple sectors. Directly comparable in target customer (UK SMEs), managed services model, and Microsoft/cyber security specialisation.
- Babble (Babble Cloud): UK MSP focused on cloud, communications, and managed IT for SMEs. Directly comparable business model, target customer, and Microsoft-led go-to-market.
- ANS Group: UK cloud and managed services provider with strong Microsoft Azure expertise serving mid-market and enterprise. Comparable on Microsoft cloud specialisation and managed services delivery, though typically larger and more cloud-platform-centric.
- Mirus IT Solutions: Scotland-anchored UK MSP offering managed IT support, Microsoft 365, and cyber security services to SMEs and mid-market organisations. Closely comparable in size, geography, customer segment, and Microsoft-centric delivery model.
- Phoenix Software: UK IT services and licensing specialist with strong Microsoft and cyber security positioning serving public sector and SMEs. Comparable in Microsoft licensing resale and managed services delivery model.
- Littlefish: UK-based managed IT services and cyber security provider serving mid-market and enterprise customers. Comparable in offering portfolio (managed IT, security, Microsoft stack) though typically larger in scale than Grant McGregor.
- Trilogy Technologies: Ireland- and UK-based managed IT and cyber security services firm serving SMEs and mid-market. Comparable in Microsoft-centric managed services delivery and security-led positioning.
- The Technology Group: UK IT services and managed support provider serving SMEs and mid-market with Microsoft-based offerings. Comparable in customer segment, service portfolio, and UK regional footprint.
Broad incumbents
- Computacenter: Large UK-headquartered IT services and managed services provider serving enterprise and public sector across Microsoft, security, and cloud. Overlaps in managed IT services and Microsoft specialisation but operates at significantly greater scale.
- Trustmarque (Capita): UK IT services and managed services provider (part of Capita) offering Microsoft licensing, cloud, and managed support to public sector and mid-market. Comparable in Microsoft-led offering but at materially larger scale and broader portfolio.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Grant McGregor social profiles
Digital presenceGrant McGregor compliance and trust
Trust signalCompliance12 records
Grant McGregor financial estimates
Financial estimateRevenue estimate
Valuation estimate
Grant McGregor leadership team
Management profileNumber of profiles
Profiles6 records
Grant McGregor funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Grant McGregor M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Grant McGregor
What does Grant McGregor do?
Grant McGregor is a Managed Service Provider (MSP) delivering bespoke managed IT support, professional IT services, and cyber security solutions to UK SMEs and mid-market organisations. Core offerings include ongoing managed IT support with proactive monitoring and helpdesk access, project-based Microsoft 365/Azure implementations and migrations, and cyber security services including Cyber Essentials certification, cyber security consultancy, and managed detection and response (MDR).
Is Grant McGregor a public or private company?
Grant McGregor is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Grant McGregor founded?
Grant McGregor was founded in 2000. It employs 11 to 50 people.
Where is Grant McGregor based?
Grant McGregor is headquartered in Edinburgh, United Kingdom, in the Europe region.
How does Grant McGregor make money?
Four revenue lines are on record. Managed IT Support Services are the primary driver. The others are professional IT Services, cyber Security Services and microsoft Licensing.
Who are Grant McGregor's main competitors?
Direct peers on record are Focus Group, Babble (Babble Cloud), ANS Group, Mirus IT Solutions, Phoenix Software, Littlefish, Trilogy Technologies and The Technology Group. Broad incumbents are Computacenter and Trustmarque (Capita).
Does Grant McGregor have an API?
No public API is recorded for Grant McGregor.
What industry is Grant McGregor in?
Grant McGregor's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services. Its SIC code is 7370.