What 360 Technologies does

360 Technologies (Pvt) Ltd. is a Pakistan-headquartered IT services firm founded in 2006, delivering software development, business process outsourcing (BPO), security compliance, and consulting to clients led by Pakistani government agencies and large enterprises. The company operates from offices in Islamabad (headquarters plus a dedicated development office), San Jose (USA), and London (UK), and serves customers across Pakistan, the United States, the United Arab Emirates, the United Kingdom, and Tajikistan per disclosed client references. Its core service lines include web and software development (custom applications, websites, SEO), support and maintenance packages (Core, Flexible, Total), BPO (back-office, call center, remote support, data entry), 360 Consulting, and Security Compliance (PCI compliance, penetration testing, vulnerability assessment, BCP/DR, policy development).

The underlying technology stack spans legacy enterprise (.NET, Java, J2EE, COM/DCOM, ASP.NET, C#, Python, XML/Web Services) and emerging areas (AI, IoT, Cyber Security, Data Sciences, 3D/VR/AR, Quantum Computing). 360 holds ISO 9001:2015, ISO 27001, and PCI DSS certifications with a stated aspiration to reach CMMI Level 5. Through its Inductin subsidiary — operated in partnership with the National Institute of Science and Technical Education under a Government of Pakistan Public-Private Partnership — the firm runs a youth skilled development program and Pakistan's first technology job portal, targeting 2,000–3,000 students annually at a campus in Islamabad's H-8 sector.

360 generates revenue through professional services contracts (project-based software development, consulting, security audits), managed services contracts (BPO, virtual employee leasing), and a private labeling arrangement under which it delivers services silently for partner brands. Named customers include the Pakistan National Assembly, Pakistan Navy, Pakistan Post, NADRA, Board of Revenue Punjab, Senate of Pakistan, Telenor Pakistan, IBM, Gemalto, Cal Air Cargo, 5 River Systems, IOM, and UNDP. The firm is privately held, founder-led (CEO Farrukh Bilal; CTO Brig. (Retd) Munawar Hussain, recipient of the Sitara-i-Imtiaz), and has not disclosed institutional funding.

Name

360 Technologies

Legal name

360 Technologies (Pvt) Ltd.

Website

https://360technologies.net

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

101–250 employees

Short description

360 Technologies is a Pakistan-based IT services firm providing software development, BPO, security compliance, and consulting to Pakistani government agencies and enterprise clients across Pakistan, the USA, the UAE, and the UK.

Ownership category

akta.pro rank

Product category

IT Services and Consulting

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

IT Service Desk & End-User Support (L1/L2) (BPAAACAA)

akta.pro secondary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

Keywords

• IT services consulting
• Software development services
• Business process outsourcing
• Security compliance consulting
• Government IT solutions

Headquarters

HQ city

Islamabad

HQ country

Pakistan

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Software Development & IT Solutions: Custom software development, web design, web development, SEO services, maintenance and support services delivered to government and enterprise clients. Revenue is generated through project-based engagements and long-term service contracts.
2. BPO Services: Business process outsourcing including back-office services, call centre services, remote support, data entry, e-learning, transcription services, and HR services. Delivered as customized service offerings on flexible and cost-effective terms.
3. 360 Consulting: Business and technology consulting services covering strategy planning, software solution design, web solution design, and smart device solution design and development.
4. Security Compliance Services: Security consulting including PCI compliance, penetration testing, vulnerability assessment, policy development, training certifications, and incident response handling.
5. Virtual Employee Leasing: Long-term virtual employee leasing arrangements where dedicated remote staff (software development, support, multimedia, technical support) are provided as an extension of the client's workforce.
6. Private Labeling: Silent partner arrangement where services are delivered under the client's brand name, including management of intellectual property, confidentiality, data handling, standards, and reporting.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

360 Technologies delivers technology-based solutions, security compliance, BPO and consulting services to government and enterprise clients. Its core offerings span custom web and software development, business process outsourcing (back-office, call centre, remote support), security compliance consulting (PCI compliance, penetration testing, BCP/DR), and a "360 Consulting" practice covering strategy, software, web, and smart-device solution design. Delivery is supported by ISO 9001:2015, ISO 27001, and PCI DSS certifications across offices in Pakistan, the USA, and the UK.

Product overview

360 Technologies offers a portfolio of IT services rather than a unified platform product. Their core offerings include Web & Software Development (custom applications, websites, SEO), Print & Multimedia Design, Support & Maintenance (Core, Flexible, and Total support packages), B.P.O Services (outsourcing, remote support, call centre), 360 Consulting (business and technology consulting), and Security Compliance Services (penetration testing, PCI compliance, BCP/DR). They also operate Inductin as a subsidiary brand focused on youth technology training and a job portal. These services are offered individually or in combination to meet client IT needs across government and enterprise sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Web & Software Development Full-range software development services covering custom software development, application maintenance, conversion and enhancement, websites development, web design, and SEO services. Used by government and enterprise clients.
• Print & Multimedia Design Professional design services for corporate identity restructuring and brand extension, including web and professional design.
• Support & Maintenance IT maintenance services offered under three packages: Core Support (servers, email, data back-ups, call center setups), Flexible Support (mix-and-match services), and Total Support (comprehensive IT network and computer systems coverage).
• B.P.O Services Business process outsourcing services covering business process re-engineering, technology-BPO integration, knowledge services, remote support, back-office services, and call centre services.
• 360 Consulting Business and technology consulting practice covering strategy planning, software solution design, web solution design, and smart device solution design and development.
• Security Compliance Services Information security consultancy covering PCI compliance, business continuity planning, disaster recovery, data protection, security training (CISSP, CISA, CISM, CRISC, CEH, CHFI), policy development, penetration testing, and vulnerability assessment.
• Inductin Youth Skilled Development Program Subsidiary initiative bridging academia and industry by training youth on industry best practices through live projects and connecting them to career opportunities; includes a technology job portal (described as the first technology job portal in Pakistan).
• Business Intelligence & Data Warehousing Business intelligence and data warehousing solutions delivered as part of 360 Technologies' IT services portfolio.
• Virtual Employee Leasing Customizable virtual employee leasing that provides clients with dedicated remote staff (software development, technical support, multimedia, document management) operating as an extension of the client's workforce.
• Private Labeling Services Silent-partner arrangement allowing other companies to offer 360's services under their own brand, with 360 managing intellectual property, confidentiality, data handling, standards, and reporting.

Quantifiable outcome

• 58+ completed projects across government digitization, software development, and IT training.
• +2 more outcomes

Named customers21 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature4 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Iraqna for economic, administrative consulting, training and information technology LLCminorStrategic or Co-development PartnerStrategic partnership with Iraqna LLC, a company specializing in economic, administrative consulting, training, and IT services. Extends 360 Technologies' reach into the Iraqi market through a partner with local expertise.
• Interlink PakistanminorChannel Partner/ Reseller/ DistributorLocal Pakistani partnership with Interlink Pakistan for distribution and channel activities in the Pakistan market.
• InductincoreStrategic or Co-development PartnerInductin is 360 Technologies' proprietary youth skilled development program operating as a subsidiary/initiative. It bridges academia and industry through training, live projects, and a technology job portal. The program operates in partnership with National Institute of Science and Technical Education (NISTE) under PPP of Government of Pakistan, targeting 2000-3000 students annually.
• Quality VenturesminorStrategic or Co-development PartnerStrategic partnership with Quality Ventures focused on venture-related initiatives and business development.
• EDI - Entrepreneur Development InstituteminorStrategic or Co-development PartnerPartnership with EDI (edi.com.pk) for entrepreneur development and training initiatives.
• National Institute of Science and Technical Education (NISTE) - Public Private PartnershipcoreStrategic or Co-development PartnerGovernment PPP with NISTE under the Inductin program, establishing a training center, excellence center, placement center, and incubation center at sector H/8 Islamabad. Targets 2000-3000 students per year with capacity building programs.
• Pakistan Software Export Board (PSEB)minorOthersMember of PSEB, Pakistan's software industry association that supports software exports and industry growth.
• SECP (Securities and Exchange Commission of Pakistan)minorOthersRegistered with SECP, Pakistan's securities regulator. Membership demonstrates regulatory compliance and credibility.
• PASHA (Pakistan Software Houses Association)minorOthersMember of PASHA, the premier association of software houses in Pakistan, supporting the IT industry and software exports.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Arbisoft: Pakistan-based custom software development and product engineering firm serving enterprise clients globally. Comparable custom-software-led service model with similar cross-border delivery economics.
• VentureDive: Pakistan-founded technology services company providing custom software development, product engineering, and digital transformation. Direct competitor for similar talent and enterprise/government client mix.
• Pace Technologies: Pakistan-based IT solutions and services firm offering custom software, web development, and managed services to enterprise and government clients. Comparable mid-tier Pakistani IT services peer with overlapping service portfolio and client profiles.
• Techlogix: Pakistan-based IT services and consulting firm offering enterprise software, system integration, and managed services. Comparable in service mix (software dev, consulting, support) and target segments.
• NetSol Technologies: Pakistan-founded IT services and product company with global delivery providing software solutions, BPO, and consulting to enterprise and government clients. Closely comparable in geography, service mix, and enterprise/government orientation.
• Systems Limited: Pakistan-headquartered IT services company offering custom software development, BPO, and digital transformation to enterprise and government clients globally. Direct competitor for the same Pakistani talent pool and target client segments that 360 Technologies serves.
• Confiz: Pakistan-headquartered IT services and software development firm offering custom development, managed services, and consulting. Direct peer on Pakistan-based IT services delivery competing on similar cost-advantage economics.

Broad incumbents

• Infosys: Global IT services leader providing custom development, BPO, consulting, and security services to enterprise clients worldwide. Provides an established reference point for the scale-up trajectory and competitive intensity of the IT services market 360 Technologies competes in.
• Genpact: Global professional services firm specializing in BPO, business process reengineering, and digital operations. Comparable to 360 Technologies' BPO and back-office service lines, but operates at massive scale globally.
• Wipro: Global IT services and consulting giant offering custom software development, BPO, security services, and consulting across all major verticals. Overlaps with 360 Technologies in service portfolio but at vastly larger scale and broader geographic reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/360techno
• Facebookfacebook.com/360Tech
• LinkedInlinkedin.com/company/360-technologies

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 360 Technologies