Cosmodata

What Cosmodata does

Cosmodata Ε.Π.Ε. is a Greek omnichannel retailer of consumer electronics and IT equipment, founded in 1991 and headquartered in Athens. The company operates eight physical retail stores across the Athens metropolitan area (Kolonos, Peristeri, Glyfada, Metamorfosi, Piraeus, Votanikos) and Thessaloniki, plus a shop-in-shop at the Naval Supply Organization (PON), and a national e-commerce platform at cosmodata.gr. Its assortment spans desktop PCs (including a private-label Expert PC range and a Build 2 Order configurator), laptops, gaming equipment, smartphones, tablets, printers and consumables, networking and POS systems, smart home/security devices, and office supplies, alongside a parallel refurbished/stock business at cosmodatastock.gr. It serves both individual consumers and B2B customers, with VAT exemption under Greek Article 39A available for qualifying business purchases.

Cosmodata derives revenue from four streams: new-product hardware retail, refurbished/clearance hardware sales, B2B sales with VAT exemption, and technical services including in-store repair, on-site technician visits (EUR 50 base fee within Athens and up to 20 km from headquarters), pre-paid service hour packages, and authorized warranty service for HP commercial devices. Customer engagement is supported by the Price Club paid loyalty program (EUR 1.50), Klarna 3-installment financing, same-day and 4-hour Athens delivery, BOX NOW 24/7 locker pickup, and a multi-ISO-certified operational backbone (ISO 9001, 14001, 27001, 27701, 45001).

The company is a privately held Greek Limited Liability Company (Ε.Π.Ε.) with 101-250 employees and no disclosed institutional investors, funding rounds, or revenue figures. Strategic partners include HP (authorized dealer and warranty service), Samsung (authorized dealer), Alpha Bank (payment processing), Klarna (BNPL), BOX NOW (logistics), ServiceNow (service management platform), and PON (retail channel).

Name

Cosmodata

Legal name

Cosmodata Ε.Π.Ε.

Website

https://cosmodata.gr

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Cosmodata is a Greek omnichannel IT and consumer electronics retailer operating eight physical stores across Athens and Thessaloniki alongside a national e-commerce platform, serving both individual consumers and B2B customers with new and refurbished hardware, technical services, and authorized HP warranty support.

Ownership category

akta.pro rank

Product category

Consumer Electronics and IT Retail

NAICS

Electronics and Appliance Retailers (4492), Electronics and Appliance Retailers (449210), Electronics and Appliance Retailers (44921)

SIC

Retail-Computer & Computer Software Stores (5734), Computer & Office Equipment (3570)

akta.pro primary industry

Consumer Electronics & Appliances Online Retailers (CRAFADAD)

akta.pro secondary industries

Electronics & Tech Recommerce (Refurbished Devices) (CRAFAGAC), Electronics Rental, Leasing & Subscription (Refurbished/Pre-Owned) (CRACAJAI), POS Terminals & All-in-One Retail Computers (HDACAKAA)

Keywords

• Consumer electronics retail
• IT equipment sales
• Computer hardware store
• Refurbished electronics
• Technical support services

Headquarters

HQ city

Athens

HQ country

Greece

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Consumer Electronics Retail: Sale of computers, laptops, smartphones, tablets, gaming consoles, peripherals, and consumer electronics to retail and business customers through physical stores and e-commerce
2. Technical Services: In-store and on-site technical support, repairs, warranty services, and service contracts for computers and electronics. Charges 50 EUR for scheduled technician appointments within Athens area
3. Refurbished/Stock Products: Sale of refurbished, renewed, and stock clearance electronics at discounted prices through dedicated stock & refurbish stores
4. B2B/VAT Exempt Sales: Business customer sales with VAT exemption under Greek Article 39A for qualifying business purchases of computers and electronics

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Cosmodata retails computers, laptops, peripherals, smartphones, tablets, gaming equipment, printers, networking and POS systems, smart home and security devices, and office equipment through 8 physical stores across Greece and the cosmodata.gr e-commerce site. The company also sells refurbished electronics via its Cosmodata Stock & Refurbish sub-brand and the Build 2 Order custom-PC configurator, and provides in-store and on-site technical support and repair services backed by the ServiceNow platform.

Product overview

Cosmodata is a Greek electronics retail chain and e-commerce platform established in 1991, operating 8 physical stores across Greece plus online sales. The company offers a broad electronics portfolio centered around computing (Expert PC branded desktops, custom Build 2 Order configurations), gaming equipment, mobile devices, printers, networking/POS systems, smart home/security solutions, and office supplies. Cosmodata differentiates through proprietary brands (Expert PC), a loyalty program (Price Club), technical services (Service Now with on-site support), and a dedicated refurbished goods channel (Cosmodata Stock & Refurbish). The ecosystem integrates retail, service, and e-commerce operations serving both consumer and business customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Expert PC Cosmodata's proprietary brand of desktop computers offered in pre-configured models and via custom builds, sold to consumer and business customers through physical stores and the cosmodata.gr e-commerce site.
• Build 2 Order Configurator Custom PC building service that lets customers configure and order personalized desktop computers with selected components via an online configurator on cosmodata.gr.
• Cosmodata Stock & Refurbish Dedicated stores and online channel selling certified pre-owned and stock-clearance electronics — laptops, desktops, monitors, servers, mobile devices and accessories — at discounted prices with quality assurance.
• Price Club Paid loyalty membership programme (card fee 1.50 EUR) offering exclusive member-only pricing, special offers, promotional codes, 10% off technical services, 5% off Green-Refurbish products, and priority access to Stock Market deals at the Peristeri store.
• Service Now (Technical Support & Repair) In-store and on-site technical support, troubleshooting, warranty service, and repair services for computers and electronics, managed via ServiceNow scheduling; available to consumers and to B2B customers such as HP commercial device owners.
• Technician at Your Location (Τεχνικός Στον Χώρο Σου) On-site technical support service with scheduled technician visits to customer locations for troubleshooting and repairs, available within the Athens area and up to 20 km from headquarters; offered as pre-paid hour packages (10h or 20h, Standard or Express) or per-visit.

Quantifiable outcome

• >97% on-time delivery rate for standard 1-3 working day orders

Named customers2 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• HPcoreChannel Partner/ Reseller/ DistributorHP authorized dealer/reseller offering full range of HP products including commercial desktops, workstations, notebooks (EliteDesk, ProDesk, EliteBook, ProBook, ZBook), and printing equipment. Cosmodata is authorized for HP warranty service and technical support.
• SamsungcoreChannel Partner/ Reseller/ DistributorSamsung authorized dealer selling Samsung electronics including smartphones, tablets, TVs, monitors, and home appliances. Promotional banners for Samsung products featured on website.
• Alpha Bank (Alpha e-Commerce)coreTechnology or IntegrationPayment processing partner using Alpha Bank's Alpha e-Commerce platform with TLS 1.1 encryption and 128-bit SSL encryption for secure card transactions.
• KlarnaminorGTM or Marketing PartnerPayment provider offering interest-free installment options (3 payments) for customers. Klarna receives transaction data for payment evaluation and may offer personalized payment methods.
• BOX NOWminorChannel Partner/ Reseller/ Distributor24/7 parcel locker delivery partner enabling flexible pickup across Greece for online orders.
• Naval Supply Organization (PON)minorChannel Partner/ Reseller/ DistributorShop-in-shop partnership at PON premises (Iera Odos 102A, Votanikos) serving military personnel and their families with electronics and IT products.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Refurbed: European recommerce platform for refurbished electronics; comparable to Cosmodata Stock & Refurbish as a benchmark for scaling the refurbished/circular-economy model in Europe.

Regional players

• Ebuyer (UK): UK-based online retailer specializing in IT components, custom PCs, and peripherals with a refurb category; useful comparable for Cosmodata's Build 2 Order and Stock & Refurbish segments via cross-border e-commerce.
• Germanos (Vodafone): Greek telecom retail chain (Vodafone partner) with deep mobile-device and accessory overlap; while primarily a carrier retailer, it competes for smartphone, tablet, and accessory wallet share that Cosmodata also targets.

Direct peers

• Plaisio: One of Cosmodata's closest Greek competitors, Plaisio is a leading Greek IT/electronics retailer with multiple physical stores and a strong e-commerce site selling computers, peripherals, gaming, and consumer electronics, with overlapping B2C and B2B offerings.
• Euronics Greece: Greek consumer electronics retail chain affiliated with the European Euronics buying group, offering computers, white goods, and small appliances; competes directly with Cosmodata's physical and online stores.
• You.gr (Dixons South East Europe): Greek electronics retailer under the same Dixons South East Europe group as Kotsovolos, focused on online and curated electronics/gaming; directly comparable to Cosmodata in product mix and customer profile.
• Kotsovolos (Part of Dixons South East Europe): Major Greek consumer electronics and home appliances retailer with extensive physical footprint and e-commerce; competes head-to-head with Cosmodata in laptops, smartphones, TVs, and appliances.

Others

• Skroutz: Greece's dominant price-comparison marketplace; not a direct retailer but a critical channel shaping consumer price expectations against which Cosmodata's pricing and listings are benchmarked daily.

Broad incumbents

• MediaMarkt Greece: European big-box consumer electronics retailer with a strong Greek presence; competes with Cosmodata on price and assortment in computing, smartphones, gaming, and home appliances.
• Public (Quest Holdings): Large Greek omnichannel retailer (part of Quest Holdings) selling consumer electronics, books, toys, and entertainment; broader assortment than Cosmodata but significant direct overlap in computing and consumer electronics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cosmodata

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cosmodata