Box Now
Box Now operates a network of solar-powered automated parcel lockers across Greece, Cyprus, Croatia, and Bulgaria, serving 8,000+ e-commerce merchants and end consumers with 24/7 parcel collection, returns, cash-on-delivery, and cross-border shipping services.
- Company typePrivate
- Founded2021
- HeadquartersMetamórfosi, Greece
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Box Now does
Box Now Α.Ε. is a Greek automated parcel locker (APL) operator founded in 2021 and headquartered in Acharnes, Attica. The company deploys and operates a network of solar-powered outdoor parcel lockers across Greece, with regional subsidiaries in Cyprus (BOX NOW CYPRUS LTD), Croatia (BOX NOW d.o.o.), and Bulgaria (BoxNow OOD). Its core product is the BOX NOW Locker — available in three compartment sizes (Small 8x45x60cm, Medium 17x45x60cm, Large 36x45x60cm, max 20kg) — connected to a cloud-based management system that integrates with e-commerce platforms via APIs and ready-made plugins (Shopify, WooCommerce, etc.) and supports real-time tracking, mobile app access (iOS and Android), 24/7 self-service pickup and returns, cash-on-delivery (BOX NOW COD / Αντικαταβολή), and peer-to-peer locker-to-locker shipping (Στείλε το δέμα σου). Solar-powered operation differentiates the infrastructure on energy efficiency and outdoor placement economics.
The business operates a two-sided model: on the demand side, Box Now serves 8,000+ e-shop partners who integrate locker delivery into checkout; on the supply side, it partners with physical retail stores that host lockers on their premises in exchange for foot traffic and monthly compensation, supplemented by 7+ sorting centers and a fleet of 100+ delivery trucks and 100+ delivery personnel in Greece. The company also offers courier-partner services (pre-routing, re-routing of failed deliveries, remote-area delivery) and consumer-facing P2P shipping. Revenue is generated primarily through per-parcel transaction fees (€3.00 domestic Greece/Bulgaria, €7.00 Cyprus, €5.00 to six Western European countries) and locker network access charges for e-commerce businesses and courier carriers.
Box Now holds Greek EETT general postal services license 21-119/2021 and is backed by Olympia Group's investment arm PCP (January 2023 round, alongside Public Group and EMMA Capital), with an additional $5.14M raised in January 2025. Leadership is anchored by CEO Lefteris Papadimitriou. The company competes in the broader European out-of-home delivery and parcel locker segment against established players (e.g., InPost, Pack24) but operates as a focused regional incumbent in Southeast Europe.
Box Now firmographics
Firmographics- Name
- Box Now
- Legal name
- BOX NOW Α.Ε.
- Website
- https://boxnow.gr
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Box Now operates a network of solar-powered automated parcel lockers across Greece, Cyprus, Croatia, and Bulgaria, serving 8,000+ e-commerce merchants and end consumers with 24/7 parcel collection, returns, cash-on-delivery, and cross-border shipping services.
- Ownership category
- akta.pro rank
Box Now industry classification
Industry- Product category
- Automated Parcel Locker Services
- NAICS
- Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (4922)
- SIC
- Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Carrier-Owned Parcel Locker Networks (TLAAAMAA)
- akta.pro secondary industries
- PUDO/Parcel Locker Networks for E-commerce (OOH Delivery) (TLAAAFAG), Smart Access & Locker Technology Providers (Hardware, Software, Access Control) (TLAAAMAH)
Keywords
Where Box Now is headquartered
LocationHeadquarters
- HQ city
- Metamórfosi
- HQ country
- Greece
- HQ region
- Europe
Offices3 records
Markets served
Box Now business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Parcel Delivery Transaction Fees: Box Now charges e-commerce merchants a transaction fee for each parcel delivered through its locker network. Pricing varies by destination country.
- Locker Network Access (B2B): E-commerce businesses pay for access to Box Now's locker network, integrating locker delivery as a shipping option for their customers.
- Courier Company Partnerships: Last-mile delivery carriers pay to utilize Box Now's locker infrastructure for secure, convenient parcel drop-off and collection.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Greece domestic delivery |
| Unit Pricing | Pay-as-you-go | Cyprus delivery |
| Unit Pricing | Pay-as-you-go | Bulgaria delivery |
| Unit Pricing | Pay-as-you-go | EU delivery (France, Germany, Italy, Belgium, Netherlands, Spain) |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Box Now product offering
Product offeringCore offering
Box Now operates a network of solar-powered automated parcel lockers across Southeast Europe, enabling 24/7 self-service parcel collection, delivery, and returns for e-commerce merchants, courier companies, and individual consumers. The company sells per-parcel delivery services and B2B integration access to its locker infrastructure, complemented by a mobile app, real-time tracking, peer-to-peer shipping, and a locker-hosting program for physical retail locations.
Product overview
BOX NOW is a technology-enabled parcel delivery company operating a network of solar-powered automated parcel lockers across Southeast Europe, primarily in Greece. The core offering is the BOX NOW Locker network, which enables 24/7 parcel collection and delivery. The product portfolio comprises the core locker infrastructure supplemented by consumer-facing services including a mobile app for iOS and Android, peer-to-peer locker-to-locker shipping (P2P), BOX NOW Returns for e-shop returns, BOX NOW Αντικαταβολή (cash-on-delivery payment service), and real-time parcel tracking. The platform also includes B2B integration solutions for e-shops (plugins and API) and courier partners (pre-routing and re-routing services), as well as a locker hosting program for retail stores. The company partners with over 8,000 e-shops and operates over 2,400 lockers with 230,000+ compartments.
Differentiator
Problem solved
Functional benefit
Brands
- BOX NOW Returns: Returns service allowing customers to return parcels from e-shops
- BOX NOW COD (Αντικαταβολή)
Products and services
- BOX NOW Lockers Solar-powered automated parcel lockers deployed in outdoor and partner-retailer locations, offering 24/7 self-service parcel collection and delivery with three compartment sizes and a 20kg maximum weight. Available to e-commerce merchants, courier partners, and end consumers in Greece, Cyprus, Bulgaria, Croatia and select EU countries.
- Collect from E-shop (Locker Delivery) Core delivery service that lets online shoppers select a BOX NOW locker as the delivery destination at e-shop checkout, with next-working-day delivery available across Greece. Priced from €3.00 per parcel domestically.
- BOX NOW Mobile App iOS and Android mobile application that lets consumers send, collect, return and track parcels, change delivery locker, modify recipient details, and receive real-time delivery notifications.
- BOX NOW Returns Returns service enabling customers to return parcels from partner e-shops via the BOX NOW mobile app with a single button press, using the locker network for drop-off.
- BOX NOW Cash on Delivery (Αντικαταβολή) Alternative payment method that allows customers to complete payment online only after their parcel is delivered to the selected BOX NOW locker.
- Locker-to-Locker Shipping (P2P) Peer-to-peer parcel shipping service allowing users to send parcels from any BOX NOW locker to another locker, with coverage across Greece, Cyprus, Bulgaria, France, Germany, Italy, Belgium, Netherlands, and Spain starting from €3.00.
- Parcel Tracking (Εντοπισμός Δέματος) Real-time parcel tracking service accessible via the BOX NOW website and mobile app, providing status updates on shipment location and estimated delivery dates.
- E-shop Integration (Plugins & API) Technical integration solutions for e-commerce platforms, including ready-made plugins and API/plug-in installation, with IT team support for both platform-based (Shopify, WooCommerce, etc.) and custom-built e-shop implementations.
- Courier Partner Services Solutions offered to courier and logistics companies, including pre-routing of parcels to lockers, re-routing of failed deliveries, and delivery to remote areas using the BOX NOW locker network.
- Locker Hosting Program Program allowing physical stores to host BOX NOW lockers on their premises, with BOX NOW handling installation, maintenance, and operation, while host partners receive incremental foot traffic and monthly compensation.
Quantifiable outcome
- 200,000+ lockers deployed across operating regions
- +3 more outcomes
Companies that use Box Now
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles4 records
Box Now technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Box Now partnerships and signals
Strategic signalScale indicators9 records
Recent moves6 records
Expansion highlights6 records
Box Now competitors and assessment
Company assessmentRegional players
- Sameday (eMAG Group): Sameday is a Romanian parcel delivery and locker operator serving Eastern European e-commerce, part of the eMAG/Dante International group. Comparable as a regional carrier with growing parcel locker density in a less mature e-commerce geography.
- ELTA Courier: ELTA Courier is the courier arm of the Hellenic Post (ELTA), providing domestic and international parcel services across Greece. A relevant regional incumbent peer in the Greek parcel delivery market.
- ACS Courier: ACS Courier is one of Greece's largest courier and parcel delivery companies, operating both home delivery and pickup point services. A relevant regional peer given Box Now's Greek market concentration.
Direct peers
- InPost: InPost is the largest automated parcel locker network in Europe, operating over 20,000 lockers across multiple countries. It is the most direct comparable to Box Now in terms of carrier-owned parcel locker infrastructure serving e-commerce merchants and consumers.
- Parcel Pending by Quadient: Parcel Pending (owned by Quadient) provides smart parcel locker solutions for residential, retail, and commercial properties. Comparable as a parcel locker hardware and software provider serving property managers, retailers, and couriers.
- DPD Pickup: DPD Pickup is DPD's network of parcel lockers and pickup points across Europe, offering e-commerce merchants a similar out-of-home delivery option. Comparable in carrier-owned PUDO model and target customer base to Box Now.
- Hive Box: Hive Box is another Greek parcel locker operator serving e-commerce deliveries in Greece. Closest direct domestic competitor to Box Now, sharing the same carrier-owned PUDO model and target e-commerce segment.
Broad incumbents
- DHL Packstation: DHL Packstation is Deutsche Post DHL's automated parcel locker network in Germany, one of the largest globally. Serves as a broad incumbent example of a global logistics operator's owned parcel locker infrastructure.
- Amazon Hub: Amazon Hub (Locker and Counter) provides parcel pickup points including branded lockers at Amazon pickup locations. While Amazon operates its own network rather than offering it as a B2B service, the locker model and e-commerce delivery use case closely mirror Box Now.
Emerging players
- Packcity: Packcity operates automated parcel lockers in partnership with retailers and carriers across parts of Europe. Comparable as an emerging smart locker network player in the same OOH delivery category.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Box Now social profiles
Digital presenceBox Now financial estimates
Financial estimateRevenue estimate
Valuation estimate
Box Now leadership team
Management profileNumber of profiles
Profiles1 record
Box Now subsidiaries and ownership
Company hierarchySubsidiaries3 records
Box Now funding detail
Funding detailFunding overview
Funding rounds2 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Box Now M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Box Now
What does Box Now do?
Box Now operates a network of solar-powered automated parcel lockers across Southeast Europe, enabling 24/7 self-service parcel collection, delivery, and returns for e-commerce merchants, courier companies, and individual consumers. The company sells per-parcel delivery services and B2B integration access to its locker infrastructure, complemented by a mobile app, real-time tracking, peer-to-peer shipping, and a locker-hosting program for physical retail locations.
Is Box Now a public or private company?
Box Now is a private company. It is classified as venture growth investor backed and is currently operating.
When was Box Now founded?
Box Now was founded in 2021. It employs 51 to 100 people.
Where is Box Now based?
Box Now is headquartered in Metamórfosi, Greece, in the Europe region.
How does Box Now make money?
Three revenue lines are on record. Parcel Delivery Transaction Fees are the primary driver. The others are locker Network Access (B2B) and courier Company Partnerships.
Who are Box Now's main competitors?
Regional players on record are Sameday (eMAG Group), ELTA Courier and ACS Courier. Direct peers are InPost, Parcel Pending by Quadient, DPD Pickup and Hive Box. Broad incumbents are DHL Packstation and Amazon Hub. Packcity is listed as an emerging player.
Does Box Now have an API?
No public API is recorded for Box Now.
What industry is Box Now in?
Box Now's product category is Automated Parcel Locker Services. Its primary akta.pro industry code is TLAAAMAA, Carrier-Owned Parcel Locker Networks, with a secondary code of TLAAAFAG, PUDO/Parcel Locker Networks for E-commerce (OOH Delivery). Its NAICS code is 492110 and its SIC code is 4210.