Metro Collection Services

What Metro Collection Services does

Metro Collection Service Inc. is a privately held, founder-owned debt collection agency founded in 1989 by Matt Smith and headquartered in Aurora, Colorado. The firm operates as a full-service third-party collector across consumer and commercial accounts, serving medical care providers, property management companies, banks and credit unions, and retail businesses. It is bonded and licensed by the Colorado Collection Agency Board, with additional licenses in Texas, Arizona, and Florida, and uses its long-standing membership in American Collectors Association International to place out-of-state accounts through a nationwide affiliated-office network.

The company's product surface spans inbound account placement (phone, fax, mail, email, on-site pickup, and online form submission), scanner-based electronic intake of debtor documentation, skip tracing, credit bureau reporting via E-OSCAR, demand letters, telephone collection, and legal action. Legal recovery is supported through an associated local law firm operating within the National Attorney Network, covering all Denver Metro counties and Colorado jurisdictions. A consumer-facing online payment portal (easypaymentnow.com) provides debtors an electronic remittance channel.

Commercially, Metro operates on a strict contingency-based model ("No Collection No Fee"): it charges no placement, processing, initiation, annual, or upfront court/legal fees, advances all litigation costs, and earns commission only on amounts actually collected. Commission rates vary by account volume, balance size, and account age/status. The business is sales-led with a direct/inside-sales mix, supported by a website and online submission as the primary marketing surface. No public revenue, headcount, or funding data is disclosed.

Name

Metro Collection Services

Legal name

Metro Collection Service Inc.

Website

https://metrocollections.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Short description

Metro Collection Service Inc. is a founder-owned, licensed debt collection agency based in Aurora, Colorado, serving medical, property management, banking, and retail clients on a contingency, no-collection-no-fee basis in Colorado, Texas, Arizona, and Florida.

Ownership category

akta.pro rank

Product category

Debt Collection Services

NAICS

Collection Agencies (561440)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Third-Party Debt Collection Agencies (Consumer & Commercial) (BPAAAEAB)

akta.pro secondary industries

Specialty & Regulated Collections (Medical, Student Loan, Government, HOA) (BPAAAEAJ), Legal Collections Support (Pre-Lit, Litigation Admin, Judgment Recovery) (BPAAAEAH)

Keywords

• Debt collection services
• Medical debt recovery
• Commercial collections agency
• Property management collections
• Contingency debt recovery

Headquarters

HQ city

Aurora

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Contingency-Based Collection Fees: MCS operates on a 'No Collection No Fee' model where the company earns revenue exclusively through commission fees on successfully collected debts. No upfront placement, processing, initiation, annual, court costs, or legal fees are charged to clients. All court and legal costs are paid by MCS upfront and recovered from the debtor upon payment.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels1 record

Core offering

Metro Collection Services is a third-party debt collection agency that recovers outstanding consumer and commercial debts on behalf of business clients in the medical, property management, banking, and retail verticals. The firm operates under a contingency-based "No Collection No Fee" model, in which clients pay only when debts are successfully recovered. The agency is licensed to operate in Colorado, Texas, Arizona, and Florida.

Product overview

Metro Collection Service Inc. operates as a full-service third-party debt collection agency offering a unified platform of collection services. The core offering consists of consumer and commercial debt collection across multiple verticals including medical, property management, banking, and retail. Collection procedures encompass telephone calls, written correspondence, skip tracing, credit bureau reporting, and legal action. The company differentiates through its 'No Collection No Fee' contingency model with no upfront costs. Additional services include free skip tracing and credit reporting. Clients access the service through online account submission and an online payment portal for debtors.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Debt Collection

Quantifiable outcome

• Clients generally enjoy a higher recovery rate of their funds when compared to other collection agencies

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered core.

• American Collectors Association InternationalcoreOthersLong-time member of American Collectors Association International, providing access to a nationwide network of affiliated offices in every state for collecting accounts outside of Colorado. This partnership enables MCS to forward client accounts to local agencies throughout the United States and Canada for improved recovery rates on out-of-state debtors.
• National Attorney Network (Local Law Firm)coreImplementation/ SI/ Consulting PartnerAssociated with a local law firm that represents MCS (as assignee of the client) in court proceedings across all Denver metro area counties and all other counties in the state of Colorado. The law firm handles legal action necessary for account collection when standard collection efforts are unsuccessful.

Scale indicators5 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• IC System: IC System is a privately-held, third-party debt collection agency serving healthcare, retail, financial, and commercial clients across the United States. It is one of the closest direct comparables to MCS in scale, vertical mix, and contingency-based model.
• State Collection Service: State Collection Service is a privately-held, third-party collection agency focused on healthcare, financial, and government receivables. Like MCS, it is a regional-to-mid-market player with multi-state licensing and a contingency-based model.
• Dynamic Recovery Solutions: Dynamic Recovery Solutions is a privately-held third-party collection agency serving healthcare, retail, financial, and commercial creditors. Its SMB and mid-market focus, contingency pricing, and vertical mix closely mirror MCS's model.
• Transworld Systems: Transworld Systems provides contingency and flat-fee third-party collection services to small and mid-sized businesses, including healthcare, retail, and financial clients. It competes head-to-head with MCS for similar SMB placement accounts.
• CBE Group: CBE Group is a national third-party collection agency focused on consumer and commercial debt recovery for healthcare, government, utilities, and financial clients. It is a close comparable in vertical mix and contingency-based service delivery.
• RGS Financial: RGS Financial is a third-party debt collection agency operating in consumer and commercial recovery across credit, healthcare, retail, and financial sectors. Like MCS, it competes on contingency-based placements with an SMB/mid-market creditor focus.
• Credit Collection Services (CCS): CCS is a Massachusetts-based third-party debt collection agency serving healthcare, financial, retail, and commercial clients on a contingency basis. It is comparable to MCS in vertical mix and SMB/mid-market focus.

Broad incumbents

• Encore Capital Group: Encore Capital Group is one of the largest global debt buyers and collectors, operating in consumer credit portfolios through subsidiaries like Midland Credit Management. It is a broad incumbent that competes with MCS indirectly for creditor relationships and placements.
• PRA Group: PRA Group (formerly Portfolio Recovery Associates) is a publicly-traded leader in consumer debt buying and third-party collections. It is a broad incumbent in the same space where MCS operates, with materially greater scale and capital base.

Regional players

• Profit Recovery Partners: Profit Recovery Partners is a California-based accounts receivable and collection services firm focused on healthcare, retail, and commercial clients. It is comparable to MCS as a regional agency serving similar verticals, though concentrated in the West Coast.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Metro-Collection-Service-Inc-206053466471905
• LinkedInlinkedin.com/company/metro-collections

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metro Collection Services