What GK Strata Management does

GK Strata Management is a Sydney-based strata and community management firm operating as a wholly-owned branch subsidiary of PICA Group (Prudential Investment Company of Australia Pty Ltd, ACN 004 266 817). Founded in 1983 and headquartered in Sydney CBD, GK Strata Management provides day-to-day strata management services to owners corporations, committees, and property developers across residential, commercial, and mixed-use properties, handling meeting coordination, levy notices, insurance claims administration, compliance, and by-law enforcement. The firm operates within a broader PICA Group ecosystem spanning 30+ branch offices across NSW, VIC, QLD, TAS, and NT, collectively managing more than 185,000 properties serving approximately 500,000 tenants and owners.

The company's core technology and service platform includes the CommunityHub online portal (24/7 document access and levy payments), CommunitySelect (a network of 2,500+ vetted contractors), Community After Hours (24/7 emergency support), CommunityGreen (sustainability/energy programs), Community Utilities (energy cost reduction), Community Health & Safety, and CommunityPlus (member discounts). Adjacent legal services are delivered through Kemps Petersons Legal (by-law drafting at A$200-$1,000 per by-law), with additional revenue from Kemps Petersons Receivables (debt recovery), BFMS facilities management, and strata insurance support.

Revenue is generated primarily through recurring per-lot strata management fees (subscription/managed services model), supplemented by professional services fees for by-law drafting, debt recovery, building condition reports, project coordination, and contractor management. Distribution is achieved through the PICA Group branch network, direct enterprise sales with dedicated business development managers, a customer referral program, a McGrath real estate channel partnership offering 15% discounts, and digital channels including website quote requests and the forowners.com.au online payments platform. Customer segments include property owners and committee members (primary), property developers, commercial strata properties, and tenants.

Name

GK Strata Management

Legal name

Prudential Investment Company of Australia Pty Ltd

Website

https://picagroup.com.au

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

11–50 employees

Short description

GK Strata Management is a Sydney-based strata and community management firm and wholly-owned subsidiary of PICA Group, providing day-to-day property administration, compliance, facilities management, and by-law services to owners corporations, committees, and property developers across Australia.

Ownership category

akta.pro rank

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Strata Management Services: Core strata management fees charged to owners corporations and body corporates for day-to-day management of properties including common area administration, financial management, compliance, and meeting coordination.
2. Facilities Management: Proactive facilities maintenance services including regular monitoring and auditing of common areas and building functions like lifts, lighting, fire and flood control systems, gardens and pools.
3. By-law Drafting and Legal Services: Legal services through Kemps Petersons Legal including by-law drafting, registration, and consolidation. Fixed fee services ranging from $200-$900 plus GST depending on by-law type.
4. Strata Debt Recovery: Specialized debt recovery services for unpaid levies with a team having more than 20 years of combined experience in the strata industry.
5. Strata Insurance Services: Insurance response claims team and strata insurance services helping properties find adequate cover that meets committee requirements while remaining affordable.
6. Property Developer Services: Technical expertise and advice for developers setting up, managing and maintaining strata communities for new property developments.
7. Project Coordination: Dedicated project coordination services to help manage building and maintenance projects, ensuring they stay on track and are executed to high standards.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

GK Strata Management provides strata and body corporate management services to owners corporations and committees of residential, commercial, and mixed-use properties in Australia. The core service covers day-to-day administration, financial management, levy collection, meeting coordination, insurance claims handling, maintenance coordination, and legislative compliance support. The offering is delivered through a 30+ branch network backed by a digital owner portal (CommunityHub), a vetted 2,500+ contractor network (CommunitySelect), 24/7 emergency response (Community After Hours), and an integrated suite of legal, debt recovery, insurance, facilities, utilities, and sustainability services.

Product overview

GK Strata Management operates as a branch of PICA Group, a comprehensive property services provider offering strata management, body corporate, and facilities management services. The core offering is strata management covering residential, commercial, and mixed-use properties, supported by supplementary services including CommunityHub (online portal), Community After Hours (24/7 emergency support), Community Utilities (energy cost reduction), CommunitySelect (contractor network with 2,500+ providers), and CommunityGreen (sustainability). Legal services are delivered through Kemps Petersons Legal offering by-law drafting for fire safety, CCTV, short-term letting, renovation, food delivery, and general strata matters. Additional offerings include debt recovery, strata insurance support, building condition reporting, project coordination, and contractor management. The portfolio operates across NSW, Victoria, Queensland, Tasmania, and Northern Territory with approximately 30 branch offices.

Differentiator

Problem solved

Functional benefit

Products and services

• Strata Management Day-to-day strata management for residential, commercial, and mixed-use properties including meeting coordination, levy notices, insurance claims handling, record-keeping, and legislative compliance support for owners corporations and committees.
• Body Corporate Management Administrative and financial management of body corporate schemes in Queensland under the Body Corporate and Community Management Act for owners corporations in QLD strata communities.
• Property Developer Services Technical expertise and advisory for property developers to set up, manage, and maintain new strata communities across residential, commercial, mixed-use, and industrial property developments.
• Facilities Management Proactive facilities maintenance for common areas including monitoring and auditing of lifts, lighting, fire and flood control systems, gardens, pools, and ongoing compliance requirements.
• Kemps Petersons Legal (Strata By-Law and Legal Services) Specialist legal services for by-law drafting, registration, consolidation, general strata advice, and dispute resolution delivered through Kemps Petersons Legal, with fixed fees for individual by-law types.
• Strata Debt Recovery Specialized debt recovery service for unpaid strata levies delivered through Kemps Petersons Receivables with over 20 years of combined strata industry experience, designed to recover funds quickly and cost-effectively.
• Strata Insurance Services Insurance placement and claims response services for common property cover that meets committee requirements while remaining affordable, with a dedicated strata insurance response claims team.
• CommunityHub Online Portal Online customer portal providing 24/7 owner access to strata information including agendas, meeting minutes, by-laws, levy balances, and online levy payments, eliminating dependency on office hours.
• Community After Hours (24/7 Emergency Support) 24/7 emergency maintenance support service for common property issues with trained staff who determine whether the issue is on common property, offer temporary solutions, and arrange registered and insured contractors.
• CommunityGreen Sustainability Program Sustainability support program providing energy efficiency guidance; in 2020 PICA Group secured an Australian-first 100% green solar electricity deal saving 64 strata buildings $681,000 in annual energy costs.
• Community Health and Safety Health and safety guidance service managing day-to-day risks on common property including reporting on injuries, incidents, and hazards to help owners meet duty of care obligations.
• CommunityUtilities Expense Reduction Program Utility expense reduction program where an in-house team and energy partners work together to access competitive rates for common property gas and electricity.
• CommunitySelect Contractor Network Service provider directory of 2,500+ vetted contractors for strata properties, with all contractor certificates and insurances pre-checked for competency, insurance, and compliance.
• CommunityPlus Customer Benefits Customer benefits program offering competitive discounts and exclusive deals on products and services including by-law drafting and insurance cover for PICA Group customers.
• Building Condition Reports Comprehensive assessment of common areas identifying condition of building fabric, plant, equipment, fixtures, and fittings with photographs, priority listings, and recommendations for proactive maintenance planning.
• Project Coordination Dedicated project coordination services for building and maintenance projects to ensure they stay on track and are executed to a high standard.
• Contractor Management Contractor oversight services including contract review, tender recommendations, work order issuance, performance management, and annual performance reviews.

Quantifiable outcome

• 86% of renewing or new schemes in PICA Group's NSW portfolio choose commission-based insurance arrangements rather than paying separate fees.
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Green Energy Partner (100% Green Solar Electricity)minorOthers · 1 January 2020In 2020, PICA Group signed an Australian first 100% green solar electricity deal, saving 64 strata buildings $681,000 in annual energy costs. This demonstrates commitment to sustainability and cost reduction for customers.
• McGrath Real Estate (Parramatta, Blacktown, Northwest, Hills and Hawkesbury)minorGTM or Marketing PartnerNSW Strata Management and BCS Strata Epping have partnered with McGrath offices to offer substantial discounts on real estate services. Customers receive 15% reduction on both sales commission and rental management fees, making property selling and management more cost-effective.
• CommunitySelect Contractor NetworkcoreOthersBased on customer feedback and hands-on experience, PICA Group has over 2,500 listed contractors on CommunitySelect. All contractor certificates and insurances are checked for competency, insurance and compliance for peace of mind.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Netstrata: Sydney-based strata management and body corporate specialist serving NSW apartments, townhouses, and mixed-use buildings. Direct peer with overlapping geographic footprint and comparable core strata management offering.
• NSW Strata Management: Another PICA Group branch serving NSW strata schemes. Sister subsidiary to GK Strata under the same parent, with overlapping service portfolio and customer segments in residential and commercial strata management.
• BCS Strata: Victorian strata management brand within the PICA Group network (sister branch to GK Strata). Operates in the same category with identical service ecosystem under the PICA umbrella; useful as an internal benchmark rather than external competitor.
• Bright & Duggan: One of Australia's largest privately-owned strata management companies, operating across NSW, QLD, and ACT with thousands of schemes under management. Directly competes with GK Strata in the same strata management category with similar service offerings and customer base of owners corporations.
• Smorgan Strata: Australian strata management company (originally Perth-focused, now multi-state) providing body corporate and owners corporation management. Comparable to GK Strata in service model and customer type, with overlap in NSW and QLD markets.
• SSKB Body Corporate: Queensland-focused body corporate management specialist serving Brisbane, Gold Coast, and Sunshine Coast schemes. Directly comparable as a state-focused strata manager competing with PICA Group's Body Corporate Services (QLD) branch.
• Vario Property Services: Major Australian strata management company providing full-service strata, body corporate, and facilities management across multiple states. Competes head-to-head with GK Strata in residential and commercial strata schemes with similar pricing models and service breadth.

Broad incumbents

• CBRE: Global commercial real estate services firm offering property management (including strata and facilities management) as part of a broad portfolio. Comparable as a larger, broader incumbent in property services but with a focus on commercial rather than residential strata schemes.
• PICA Group: The parent group of GK Strata Management. PICA Group is Australia's largest strata and body corporate management provider with 185,000+ properties, 30+ branch offices, and an integrated services ecosystem covering legal, debt recovery, insurance, and facilities management. Directly comparable as the consolidated entity encompassing GK Strata.

Others

• CHU Underwriting Agencies: Australia's leading strata insurance underwriter, previously led by PICA Group CEO Bobby Lehane. Ecosystem participant and adjacent service provider to GK Strata's Strata Insurance offering; represents the supplier side of the strata insurance value chain referenced in PICA's insurance services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@picagroup5074
• Facebookfacebook.com/thepicagroup
• LinkedInlinkedin.com/company/gk-strata-management
• Xx.com/gkstrata

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries21 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GK Strata Management