Cybersmart
Cybersmart is a Cape Town-based South African ISP founded in 1998 that provides FTTH and FTTB fibre connectivity, business broadband, web hosting, domain registration, and DDoS protection to residential and business customers on subscription-based contracts.
- Company typePrivate
- Founded1998
- HeadquartersCape Town, South Africa
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Cybersmart does
Cybersmart is a South African internet service provider founded in 1998 and headquartered in Cape Town. The company delivers fibre-to-the-home (FTTH) and fibre-to-the-business (FTTB) connectivity to residential and business customers, supplemented by Business Broadband, Web Hosting, Domain Registration, DDoS Protection, and an ISP-transfer service. Underlying infrastructure consists of fibre connectivity with 24/7 network monitoring and a self-advertised 99.5% network uptime guarantee; the product architecture is built around the core fibre layer with hosting and security services layered on top.
Cybersmart firmographics
Firmographics- Name
- Cybersmart
- Legal name
- Cybersmart
- Website
- https://cybersmart.co.za
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Cybersmart is a Cape Town-based South African ISP founded in 1998 that provides FTTH and FTTB fibre connectivity, business broadband, web hosting, domain registration, and DDoS protection to residential and business customers on subscription-based contracts.
- Ownership category
- akta.pro rank
Where Cybersmart is headquartered
LocationHeadquarters
- HQ city
- Cape Town
- HQ country
- South Africa
- HQ region
- Africa
Markets served
Cybersmart business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Technology or R&D, Personnel, Marketing or Sales
Revenue model
- Home Fibre Connectivity: Monthly subscription fees for fibre to the home (FTTH) internet connectivity services targeting residential customers, home offices, gamers, and streaming users
- Business Fibre / FTTB: Monthly subscription fees for fibre to the business connectivity solutions ranging from small to medium business fibre to enterprise level solutions
- Web Hosting & Domains: Domain registration and web hosting services including URL purchasing, website building, c-panel, and webmail services
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Cybersmart product offering
Product offeringCore offering
Cybersmart is a South African Internet Service Provider offering Fibre-to-the-Home (FTTH) connectivity for residential customers and Fibre-to-the-Business (FTTB) connectivity for SMBs and enterprises. The company also provides web hosting, domain registration, business broadband, and DDoS protection services, all backed by a 99.5% network uptime guarantee.
Product overview
Cybersmart is a South African Internet Service Provider (ISP) offering a unified portfolio of connectivity and hosting services. The core product line includes Home Fibre Connectivity (FTTH) for residential customers and Business Fibre Connectivity (FTTB/Enterprise) for business customers, complemented by Business Broadband options. Additional services include Web Hosting & Domains with domain registration, DDoS protection, and ISP transfer capabilities. The company positions itself as providing fibre-based connectivity solutions with 99.5% network uptime guarantees and uncapped service options.
Differentiator
Problem solved
Functional benefit
Products and services
- Home Fibre Connectivity (FTTH)
Quantifiable outcome
- 99.5% network uptime
Companies that use Cybersmart
Customer profileSegments3 records
Ideal customer profiles3 records
Cybersmart technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Cybersmart partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights6 records
Cybersmart competitors and assessment
Company assessmentDirect peers
- Webafrica: South African ISP selling home fibre, business fibre and hosting bundles — same product architecture as Cybersmart, with shared focus on direct-to-consumer acquisition and a hosted-services bundle.
- Supersonic: South African fibre ISP (now part of MTN) targeting home and small business customers with uncapped fibre packages — a direct retail competitor to Cybersmart's FTTH and FTTB offerings.
- Afrihost: One of South Africa's largest independent ISPs offering fibre-to-the-home, fibre-to-the-business, web hosting and domains — a near-identical product stack to Cybersmart and the most directly comparable competitor in the SA independent ISP segment.
- Vox Telecom: South African converged ISP offering fibre, hosting, domains and business connectivity solutions — overlapping with Cybersmart across both residential fibre and SMB/enterprise connectivity plus hosting.
- Rain: SA mobile data operator that has expanded into fixed fibre-to-the-home services, competing with Cybersmart for residential connectivity customers in overlapping fibre coverage areas.
- Vumatel: Major South African fibre network operator that now also sells fibre ISP services directly to homes and businesses, competing with Cybersmart for FTTH/FTTB subscribers on the same open-access infrastructure.
- Axxess: Independent SA ISP and fibre provider with uncapped home and business fibre, web hosting and domain services — a close head-to-head competitor to Cybersmart in the independent ISP category.
Broad incumbents
- Telkom South Africa: Incumbent SA telecommunications operator offering fibre, mobile, hosting and business connectivity as part of a much broader portfolio — competes with Cybersmart across multiple product lines but at significantly greater scale.
- Vodacom South Africa: Major SA mobile operator that has expanded aggressively into home and business fibre, overlapping with Cybersmart's FTTH/FTTB offerings while also bundling mobile and enterprise services at scale.
- MTN South Africa: Largest mobile operator in South Africa with growing fixed fibre and business connectivity presence — competes broadly with Cybersmart in residential fibre and enterprise connectivity, leveraging materially greater financial and infrastructure resources.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Cybersmart social profiles
Digital presenceCybersmart financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cybersmart leadership team
Management profileNumber of profiles
Cybersmart funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cybersmart M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cybersmart
What does Cybersmart do?
Cybersmart is a South African Internet Service Provider offering Fibre-to-the-Home (FTTH) connectivity for residential customers and Fibre-to-the-Business (FTTB) connectivity for SMBs and enterprises. The company also provides web hosting, domain registration, business broadband, and DDoS protection services, all backed by a 99.5% network uptime guarantee.
Is Cybersmart a public or private company?
Cybersmart is a private company. It is classified as unknown and is currently operating.
When was Cybersmart founded?
Cybersmart was founded in 1998. It employs 51 to 100 people.
Where is Cybersmart based?
Cybersmart is headquartered in Cape Town, South Africa, in the Africa region.
How does Cybersmart make money?
Three revenue lines are on record. Home Fibre Connectivity is the primary driver. The others are business Fibre / FTTB and web Hosting & Domains.
Who are Cybersmart's main competitors?
Direct peers on record are Webafrica, Supersonic, Afrihost, Vox Telecom, Rain, Vumatel and Axxess. Broad incumbents are Telkom South Africa, Vodacom South Africa and MTN South Africa.
Does Cybersmart have an API?
No public API is recorded for Cybersmart.