Compensa

What Compensa does

Compensa is a Lithuanian insurance company operating through two affiliated entities: ADB Compensa Vienna Insurance Group (non-life) and Compensa Life Vienna Insurance Group SE Lithuanian Branch (life and health). It is a wholly-owned subsidiary within Vienna Insurance Group (VIG), one of the largest insurance groups in Central and Eastern Europe with over 190 years of heritage. The company serves both private individuals and business clients in Lithuania through a broad multi-line portfolio: mandatory motor third-party liability (MTPL/TPVCA), voluntary KASKO vehicle insurance (including specialized variants for electric vehicles), property, travel, personal accident, health, life, investment life, and pension annuity products. Recent additions include OncoDrop cancer coverage and a newly launched Political and Military Risks Insurance for Baltic businesses. Specialty and niche products include tick-borne disease insurance ("Neapykantai STOP"), green equipment insurance for solar panels and home EV chargers, and crop insurance for agricultural clients.

The underlying technology stack combines a 24/7 self-service digital sales portal (esales.compensa.lt) with the Compensa Vairuok telematics smartphone app, which monitors driving behavior via smartphone sensors and GPS and feeds a per-trip driving score (0–100) into MTPL renewal pricing. Telematics data collection is handled by Dolphin Technologies (Austria), with secondary analytics at the VIG Data Hub operated by Kooperativa pojišťovna in the Czech Republic, and aggregated rollup to VIG Holding in Vienna. The health line is supported by the SEESAM TeleMED remote doctor consultation service, delivered via partnership with Telesante UAB and offering consultations in five languages, plus Mediguide for second medical opinions on cancer cases.

Compensa generates revenue through recurring annual or multi-month insurance premiums across its non-life and life books, with a hybrid go-to-market that combines digital self-service, phone sales (short number 19111), physical customer service centers, a dedicated business sales team, and a registered intermediary/broker network. Pricing uses online-purchase discounts (up to 20% on travel, 11% on MTPL and CASCO, 10% on accident) and tiered packages for budget, basic, and extended coverage. Customer segments are split between a primary B2C base of Lithuanian individuals and a growing B2B segment covering commercial property, cargo, construction, machinery, crop, and liability insurance.

Name

Compensa

Legal name

ADB Compensa Vienna Insurance Group

Website

https://compensa.lt

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

Compensa is a Lithuanian multi-line insurer and member of Vienna Insurance Group, offering motor, property, health, life, and investment insurance to private individuals and businesses across Lithuania via digital, phone, and intermediary channels.

Ownership category

akta.pro rank

Product category

Non-life and Life Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Direct Life, Health, and Medical Insurance Carriers (52411), Direct Health and Medical Insurance Carriers (524114)

SIC

Fire, Marine & Casualty Insurance (6331), Life Insurance (6311), Accident & Health Insurance (6321)

akta.pro primary industry

Travel & Accident (Non-Life) Insurance (FSAJAMAN)

akta.pro secondary industries

Accident Medical Expense Insurance (Supplemental Accident) (FSAIALAE), Travel AD&D / Common Carrier Accidental Death Insurance (FSAIALAD)

Keywords

• Non-life insurance
• Motor vehicle insurance
• Property insurance
• Life insurance products
• Health insurance coverage

Headquarters

HQ city

Vilnius

HQ country

Lithuania

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Non-Life Insurance Premiums: Collection of insurance premiums from private individuals and businesses for motor vehicle insurance (TPVCA mandatory, KASKO comprehensive), property insurance, travel insurance, personal accident insurance, and other non-life coverage. Premiums are typically annual with payment plans available.
2. Life and Health Insurance Premiums: Premiums collected by Compensa Life Vienna Insurance Group SE Lithuanian Branch for investment life insurance, risk insurance, critical illness coverage (OncoDrop), pension annuity, and health insurance products.
3. Supplementary Insurance Services: Additional optional coverage add-ons including roadside assistance packages (Pagalba kelyje plus, Extended roadside assistance), legal assistance, driver/passenger accident coverage, and specialized coverage for electric vehicle charging stations.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Compensa is a Lithuanian insurance company operating as ADB Compensa Vienna Insurance Group (non-life) and Compensa Life Vienna Insurance Group SE Lithuanian Branch (life and health). It sells motor third-party liability (TPVCA/MTPL), voluntary KASKO vehicle coverage with electric-vehicle variants, property, travel, personal accident, and commercial insurance to private individuals and businesses. Through its life arm it provides risk, investment-linked, guaranteed-interest, pension annuity, and critical illness products including the OncoDrop cancer policy. The offering is supported by digital services such as the Compensa Vairuok telematics app and SEESAM TeleMED remote doctor consultations.

Product overview

Compensa is a Lithuanian insurance company operating as ADB Compensa Vienna Insurance Group and Compensa Life Vienna Insurance Group SE Lithuanian branch, part of Vienna Insurance Group. The company offers a comprehensive portfolio of insurance products organized into two main segments: non-life insurance (transport, property, accident, travel, health) and life/health insurance (life, investment, pension, health). Key products include mandatory MTPL (TPVCA) insurance, voluntary KASKO vehicle insurance with specialized variants for electric vehicles, property insurance, personal accident and travel insurance, health insurance (Compensa Life and Seesam brands), investment and pension life insurance products, and specialized offerings like OncoDrop cancer coverage and political risks insurance. The company also provides digital services including the Compensa Vairuok telematics app for safe driving rewards and SEESAM TeleMED remote doctor consultations. For business clients, offerings include commercial property, cargo, construction, machinery, crop insurance, and liability products. The digital ecosystem includes online sales platforms, self-service portals for both non-life and life insurance, and integration with Telesante for telemedicine services.

Differentiator

Problem solved

Functional benefit

Brands

• Compensa VAIRUOK: Telematics smartphone application for monitoring driving habits and providing discounts on MTPL insurance
• OncoDrop

Products and services

• Mandatory Motor Third-Party Liability Insurance (MTPL/TPVCA) Mandatory third-party liability insurance required for all vehicles registered in Lithuania, covering damage to third parties' property, health, and non-material damages from traffic accidents.
• KASKO Comprehensive Vehicle Insurance Voluntary comprehensive vehicle insurance covering damage, theft, or destruction of vehicles from sudden and unexpected events, available in Extended, Basic, and Alternative coverage tiers.
• KASKO for Electric Vehicles Specialized KASKO insurance for electric and hybrid vehicles featuring reduced depreciation coefficients, home charging station coverage, battery charging assistance, and replacement electric vehicles during repair.
• KASKO Alternative (Budget Tier) Lower-priced KASKO variant covering only essential risks: vehicle theft, traffic accidents where the policyholder is at fault, and collisions with animals or other vehicles.
• Property Insurance (Turto draudimas) Flexible property insurance covering buildings (homes, apartments, summer houses) and home contents, with Basic and Extended packages, optional risk modules, and included home assistance service.
• Green/Renewable Energy Equipment Insurance Insurance for renewable energy equipment including solar panels and home EV charging stations, focused on sustainability and environmental protection.
• Personal Accident Insurance Personal accident insurance covering injuries, disabilities, and death resulting from accidents, offered with family packages that include coverage for children.
• Travel Insurance Travel insurance covering medical expenses, trip cancellations, baggage loss, and emergency assistance abroad, with promotional complimentary coverage offers.
• Tick-Borne Disease Insurance (Neapykantai STOP) Insurance against tick-borne diseases providing financial protection for treatment costs and related medical expenses.
• Compensa Life Health Insurance Health insurance provided by Compensa Life Vienna Insurance Group SE Lithuanian Branch, covering medical expenses and providing access to healthcare services.
• SEESAM Health Insurance Voluntary health insurance provided by ADB Compensa Vienna Insurance Group under the SEESAM brand, including the SEESAM TeleMED remote family doctor consultation service.
• Risk Life Insurance (Tavo gyvenimo ritmu) Risk life insurance customizable to individual lifestyle, providing financial protection against unexpected life events as part of the Compensa Life product suite.
• Investment Life Insurance (Ateitis plius) Investment life insurance providing financial security alongside investment growth opportunities, distributed through Compensa Life with multiple investment directions.
• Life Insurance with Guaranteed Interest Life insurance with guaranteed interest rates designed for safe and simple long-term savings for individuals and children's futures.
• OncoDrop Cancer Coverage Cancer coverage insurance providing financial protection in case of cancer diagnosis, combined with access to a second medical opinion from world-class specialists through Mediguide.
• Pension Annuity Insurance Pension annuity insurance providing stable, planned income during retirement through Compensa Life.
• Ramus Comprehensive Insurance Package Comprehensive bundled insurance package combining multiple coverage lines into a single contract for combined protection.
• Sėkmę nešantis MTPL with Weekly Prize Promotion MTPL insurance sold with a weekly prize promotion, allowing customers to participate in weekly draws upon purchasing mandatory vehicle coverage.
• Compensa Vairuok Telematics App Smart telematics mobile application for MTPL customers that monitors driving behavior via smartphone sensors and GPS, providing insights, challenges, and up to 15% discount on MTPL renewal for safe drivers.
• SEESAM TeleMED Remote Doctor Consultation Remote family doctor consultation service available to SEESAM health insurance clients, delivered via phone or video in multiple languages by licensed partner Telesante, UAB.
• Commercial Property Insurance Commercial property insurance for businesses covering buildings, equipment, inventory, and business interruption arising from insured perils.
• Cargo Insurance Cargo insurance covering goods during transportation against damage, theft, or loss.
• Construction and Installation Works Insurance Insurance covering construction and installation projects during building and assembly phases against project-specific risks.
• Specialized Machinery and Equipment Insurance Insurance for specialized machinery and equipment used in construction, agricultural, and industrial operations.
• Crop Insurance Crop insurance protecting farmers against losses from natural disasters, diseases, and other covered events affecting agricultural production.
• Political and Military Risks Insurance (Baltic) Political and military risks insurance protecting businesses operating in the Baltic countries from unexpected geopolitical events.
• General Commercial Liability Insurance General commercial liability insurance covering third-party claims for bodily injury, property damage, and advertising injury against businesses.
• Surety/Guarantee Insurance Surety and guarantee insurance covering contractual obligations and performance bonds for businesses.
• Žaliasis Koridorius (Green Corridor Express Claims) Express damage registration and vehicle service scheduling service providing a single-call solution for accident reporting and repair coordination.
• Enhanced Roadside Assistance Plus (MTPL add-on) Enhanced roadside assistance add-on for MTPL policies that includes replacement vehicle for up to 7 days after an accident, psychologist consultation, single-axle trailer provision, and electric vehicle charging support.
• Extended Roadside Assistance (MTPL add-on) Extended roadside assistance add-on for MTPL policies providing vehicle transport, towing, fuel delivery, tire change, emergency unlocking, driver/passenger transport, and vehicle storage.

Quantifiable outcome

• Up to 15% discount on next year's MTPL insurance for drivers with telematics score ≥70
• +4 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• Telesante, UABcoreImplementation/ SI/ Consulting PartnerTelesante, UAB (healthcare license No. 4774) provides telemedicine services for SEESAM health insurance clients. The company handles remote family doctor consultations for policyholders who have chosen the Outpatient Treatment health insurance program. Compensa transfers necessary personal data (excluding policyholder information) to Telesante for the purpose of doctor visit registration.
• Dolphin Technologies GmbHcoreTechnology or IntegrationDolphin Technologies GmbH (Stella-Klein-Löw-Weg 11, Vienna, Austria) serves as the technical telematics solution provider for the Compensa Vairuok app. The company handles telematics data collection and primary analysis of driving behavior metrics including acceleration, braking, speed, cornering, and phone usage detection.
• VIG Data Hub (Kooperativa pojišťovna, a.s.)coreTechnology or IntegrationVIG Data Hub, operated by Kooperativa pojišťovna (Vienna Insurance Group subsidiary in Czech Republic), handles data analysis, storage, and pseudonymized reporting for the Compensa Vairuok telematics program. The hub performs additional data analytics on pseudonymized telemetry data received from Dolphin Technologies.
• Vienna Insurance Group AG (VIG Holding)flagshipStrategic or Co-development PartnerVIG Holding (Schottenring 30, Vienna, Austria) coordinates telematics projects across the VIG Group and receives anonymized or aggregated data for group-wide analysis. Compensa is a member of Vienna Insurance Group, one of the largest insurance groups in Central and Eastern Europe.
• Vehicle Repair Workshops NetworkcoreChannel Partner/ Reseller/ DistributorPartner repair workshops listed on the Compensa website (atsitikus ivykiui -> autoservisai) for vehicle damage assessment and repair. Customers can select partner workshops for claim repairs or choose their own workshops with prior approval.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Regional players

• BTA Baltic Insurance Company: Baltic Insurance Group-affiliated carrier writing motor, travel, accident and some property covers in Lithuania - a comparable non-life competitor with overlapping personal-lines portfolio, though narrower than Compensa's full product set.
• PZU Lietuva: Polish insurance giant PZU's Lithuanian unit underwrites motor, property and commercial insurance in the Lithuanian market - competing on commercial property, fleet and SME lines with similar breadth but with a regional (Polish-group) ownership base rather than Austrian.

Direct peers

• Gjensidige Baltic: Norwegian-origin composite insurer with established Lithuanian operations writing motor, property, accident and life insurance - competing for the same household and SME customer wallet as Compensa across both retail and commercial lines.
• Lietuvos Draudimas: One of the largest composite insurers in Lithuania and historically VIG's primary Baltic legacy carrier, offering motor, property, life and health coverage with similar Gjensidige-scale breadth - directly comparable product overlap and Lithuanian regulatory footprint.
• If P&C Insurance (Lithuania): A Sampo Group insurer operating in Lithuania with strong motor and property offerings, including telematics-driven pricing - directly comparable on the non-life side and on the technology-driven pricing dimension that is central to Compensa Vairuok.
• ERGO Insurance Baltic: ERGO's Lithuanian subsidiary underwrites motor, property, accident, health and life insurance with digital sales channels and a similar multi-line personal/business split - a head-to-head competitor across Compensa's core retail portfolio.

Emerging players

• Swedbank Life Insurance (Lithuania): A bank-distributed life, pension and investment-linked insurance carrier in Lithuania, sold through Swedbank's branch network - the most direct competitor to Compensa Life's investment-life, risk-life and pension annuity products by distribution model if not by underwriting approach.
• SEB Life and Pension Baltic: SEB's Lithuanian life and pension arm sells unit-linked and traditional life insurance through SEB bank's captive channels - directly comparable to Compensa Life's investment-life and pension annuity business for bank-affiliated distribution.
• INVL Baltic Sea Growth Fund portfolio (INVL Life): INVL Life is a smaller Lithuanian life insurer targeting wealth-management-tied life and investment products - comparable to Compensa Life in the investment-linked life segment though narrower in scale and distribution.

Others

• Dolphin Technologies GmbH: Technical telematics solution provider for Compensa Vairuok, with the same smartphone-sensor driving-behaviour SDK also white-labelled by other European insurers - a supplier/ecosystem relationship rather than direct competitor, but central to Compensa's telematics positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/draudimo.bendrove.compensa
• LinkedInlinkedin.com/company/compensaviennainsurancegroup
• Instagraminstagram.com/compensa_lietuva

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Compensa