Omnivigil Solutions

What Omnivigil Solutions does

Cloudli Communications Corp, the operating company referenced in the input under the Omnivigil Solutions umbrella, is a privately held Canadian provider of cloud-based business communications services headquartered in Montreal, Quebec. Its portfolio is organized around four core product lines: Cloudli Connect (a unified communications platform offering business telephony, contact center capabilities, SIP trunking, and native Microsoft Teams integration), IP Fax (T.38 fax-over-IP with ATA and virtual fax options, including the A.I.R. self-healing routing feature launched in 2024), OmniAlert (a notification and mass-alert platform hosted at alert.omnivigil.com covering both community and business notification use cases), and Managed Services (internet access, wireless networking, and basic SD-WAN).

Underlying the portfolio is a cloud-based communications infrastructure that integrates standard SIP and T.38 protocols, hosted telephony switching, and web-based administration portals (AS+, Cloudli Connect, OmniAlert). Pricing is quote-based with monthly billing across subscription and managed services revenue streams; no public tiers are disclosed. Go-to-market is executed exclusively through a national network of technology partners in Canada, supplemented by direct enterprise engagement via a 'Talk to an expert' motion and a toll-free support line. The company targets small and medium businesses as its primary segment, with verticalized messaging across Healthcare, Retail, Construction and Real Estate, Education, Professional Services, and Government. The business is entirely domestic to Canada with no disclosed international footprint, no institutional funding, and no public financial disclosures.

Name

Omnivigil Solutions

Legal name

Cloudli Communications Corp

Website

https://omnivigil.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Cloud Communications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Communications Services, Nec (4899), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)

akta.pro secondary industries

Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)

Keywords

• Cloud communications services
• IP fax solutions
• Managed network services
• Business notification systems
• SIP trunking services

Headquarters

HQ city

Quebec

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Cloud Communications Services: Subscription-based cloud telephony and business communications services including SIP trunking, Teams integration, and contact center solutions.
2. IP Fax Services: Recurring revenue from IP fax services including T.38 relay, virtual fax, and ATA device services.
3. Alert and Notification Services: Notification services for community alerts and business notifications delivered via OmniAlert platform.
4. Managed Network Services: Managed services including internet access, wireless networking, and SD-WAN solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Omnivigil Solutions (operating as Cloudli Communications Corp.) delivers cloud-based business communications to Canadian SMBs across four core product lines: Cloudli Connect (cloud telephony, contact center, Microsoft Teams integration, SIP trunking), IP Fax (T.38 relay, virtual fax, ATA adapters, plus the proprietary A.I.R. self-healing routing), OmniAlert alert and notification services (community and business notifications), and Managed Services (internet access, wireless networking, and SD-WAN).

Product overview

Omnivigil Solutions, operating as Cloudli Communications Corp., offers a unified cloud communications portfolio comprising four core product categories: (1) Cloudli Connect - a cloud communications platform providing business telephony, contact center, Microsoft Teams integration, and SIP trunking; (2) IP Fax - a comprehensive fax-over-IP solution with T.38 relay, virtual fax, and T.38 ATA options, featuring A.I.R. (Automatisation intelligente de routage) self-healing technology; (3) Alerts and Notification Services under the OmniAlert brand - enabling community and business notifications via a dedicated web portal; and (4) Managed Services - covering internet access, wireless networking, and SD-WAN connectivity. Additional offerings include mobile applications and administrative portals for service management.

Differentiator

Problem solved

Functional benefit

Brands

• Cloudli Connect: Cloud-based communication and collaboration solution including call center functionality and Microsoft Teams integration
• OmniAlert

Products and services

• Cloudli Connect

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationCloudli offers Microsoft Teams integration, allowing customers to leverage Teams within the Cloudli Connect communications platform. The integration enables seamless Teams connectivity as part of the broader cloud communications offering.
• National Technology Partner NetworkcoreChannel Partner/ Reseller/ DistributorCloudli distributes its solutions exclusively through a national network of expert technology partners in Canada. The partner program includes opportunities for partners to resell and implement Cloudli communications, fax, alert, and managed services solutions.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• 8x8: Global cloud communications and contact center provider with direct overlap in cloud telephony, SIP trunking, and Teams-integrated UCaaS offerings for SMBs.
• RingCentral: Global UCaaS leader offering cloud telephony, contact center, and Teams integration for SMB and enterprise. Competes with Cloudli in the same product categories but at vastly greater scale and geographic reach.
• Vonage (Ericsson): Cloud communications provider offering UCaaS, SIP trunking, and APIs comparable to Cloudli's Cloudli Connect and SIP Trunking products, though serving a broader global market.
• Twilio: Cloud communications platform providing voice, messaging, and fax APIs including Programmable Fax. Adjacent to Cloudli's IP fax and alert services with developer-led rather than channel-led GTM.
• Microsoft Teams Phone: Native telephony within Microsoft Teams; competes with and complements Cloudli Connect via its Teams integration. Largest incumbent in the SMB communications space and key ecosystem partner.

Direct peers

• Mitel: Canadian-headquartered unified communications and cloud communications provider with strong SMB and mid-market presence. Comparable in telephony, contact center, and partner-led distribution model.
• eFax (j2 Cloud / Consensus): Leading IP fax and virtual fax provider serving healthcare, legal, and government verticals. Directly comparable to Cloudli's IP Fax and T.38 relay product line.
• Sangoma Technologies: Canadian UCaaS, PBX, and SIP trunking provider serving SMBs through channel partners. Most directly comparable peer given Canadian footprint, SMB focus, and overlapping cloud telephony / SIP trunking product set.

Regional players

• TELUS Business (Smart Coverage / Cloud Connect): Major Canadian telecom with managed communications, SIP trunking, and cloud services for SMBs. Comparable as a Canadian-domiciled, partner-served competitor in the same geography.
• ThinkTel (Think Telecommunications): Canadian SIP trunking and hosted PBX provider serving SMBs through channel partners. Closely comparable product offering and distribution model within Canada.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/OmniVigil

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Omnivigil Solutions