CIAGEC
CIAGEC is a French IT services firm (ESN) founded in 1986, headquartered near Strasbourg, serving approximately 130 accounting firms and SMEs in the Grand Est region with managed IT, hardware, Microsoft 365/Sage, cybersecurity, backup, electronic signature, RGPD, and Qualiopi-certified training services.
- Company typePrivate
- Founded1986
- HeadquartersEckbolsheim, France
- Headcount11–50
- GTM typeB2B
- OfferingServices
What CIAGEC does
CIAGEC (Consultant en Informatique Appliquée à la Gestion Et à la Comptabilité) is a privately held French IT services company (ESN — Entreprise de Services du Numérique) founded in 1986 and headquartered in Eckbolsheim, in the Strasbourg area of the Grand Est region. The firm operates a unified IT services portfolio spanning hardware procurement, network and messaging infrastructure (cabling, Wi-Fi, firewalls, Microsoft Exchange / Microsoft 365), remote-work enablement, on-premises and hybrid hosting, business and accounting software deployment (notably Sage and Microsoft 365), data backup and archiving, cybersecurity (antivirus, firewall, business continuity / disaster recovery planning), electronic signature, RGPD/GDPR compliance consulting and self-assessment, Qualiopi-certified software training, and 24/7 managed services / outsourcing. The technical delivery rests on partner platforms — Microsoft, Sage, Fujitsu, Canon, Orange, ATH — augmented by proprietary assets including a secure collaborative client portal, a dedicated iOS/Android mobile app for document exchange, and webshop.ciagec.fr for e-commerce.
CIAGEC's primary customer segment is French accounting firms (cabinets d'expertise comptable), where it reports serving approximately 130 firms and councils — some for over 20 years — ranging from sole practitioners to multi-site practices of 60+ collaborators. A secondary segment is small and medium enterprises (TPE / PME) in the Grand Est region with general IT needs. The go-to-market is sales-led: direct phone and email outreach, website quote-request forms, on-site consultation, and field sales for enterprise-level multi-site firms, with word-of-mouth within the accounting profession as a key acquisition lever. CIAGEC also maintains a B2C e-commerce storefront for hardware resale.
Revenue is generated through a mix of recurring managed-service and outsourcing contracts (typically annual subscriptions with optional hotline), project-based professional services (consulting, audit, deployment, integration), hardware resale (webshop and direct sales), and Qualiopi-certified training (CPF-eligible). Pricing is quote-based and not publicly disclosed; hardware prices are revealed only after login for registered clients. The firm is led by Manuel Huck (Président Directeur Général), operates without disclosed external investors, parent entities, or subsidiaries, and holds GDPR compliance as a regulated data processor with a designated DPO.
CIAGEC firmographics
Firmographics- Name
- CIAGEC
- Legal name
- CIAGEC
- Website
- https://ciagec.fr
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CIAGEC is a French IT services firm (ESN) founded in 1986, headquartered near Strasbourg, serving approximately 130 accounting firms and SMEs in the Grand Est region with managed IT, hardware, Microsoft 365/Sage, cybersecurity, backup, electronic signature, RGPD, and Qualiopi-certified training services.
- Ownership category
- akta.pro rank
CIAGEC industry classification
Industry- Product category
- IT Managed Services for Professional Services Firms
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)
- akta.pro secondary industry
- IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)
Keywords
Where CIAGEC is headquartered
LocationHeadquarters
- HQ city
- Eckbolsheim
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
CIAGEC business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Managed Services & IT Outsourcing: Ongoing IT management contracts including system maintenance, monitoring, helpdesk/hotline, and support, typically structured as subscription or annual contracts.
- Hardware Sales: Sale of IT equipment including computers, laptops, monitors, peripherals, networking equipment, and accessories through an e-commerce webshop platform and direct sales.
- Professional Services: IT consulting, audit, system design, implementation, deployment, software configuration, and integration services billed as project-based engagements.
- Training Services: Software and tools training for accounting firm staff, including initial training, upskilling, individual curriculum tracking, and internal IT referent transfer of competencies. Training is Qualiopi-certified and CPF-eligible.
- Cybersecurity & Data Protection Services: Security audits, GDPR compliance consulting, antivirus/firewall deployment, data backup, and business continuity planning services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Managed IT Services contracts tailored to client size and needs |
| Unit Pricing | Pay-as-you-go | Hardware and equipment sales via webshop |
| Other | Multi-year contract | Training sessions (initial, upskilling, transfer of competencies) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
CIAGEC product offering
Product offeringCore offering
CIAGEC is a French IT services company (ESN) providing end-to-end IT outsourcing for accounting firms and SMEs, including hardware procurement, network and messaging setup, server and cloud hosting, business/accounting software deployment, data backup and archiving, cybersecurity, secure collaborative client portals, electronic signature, GDPR compliance, software training, and 24/7 maintenance contracts. It also operates a webshop selling IT equipment and a dedicated mobile client app for ongoing client engagement.
Product overview
CIAGEC is an IT services company (ESN - Entreprise de Services du Numérique) founded in 1986, headquartered in Eckbolsheim (Strasbourg), France. The company offers a comprehensive portfolio of IT solutions primarily serving accounting firms, consulting firms, and SMEs in the Grand Est region of France. CIAGEC's offering consists of a unified suite of services organized around core pillars: hardware equipment provision, network infrastructure, remote work solutions, server/hosting, business software, data backup, cybersecurity, collaborative platforms, electronic signature, GDPR compliance, software training, and IT outsourcing/maintenance. The ecosystem includes a client portal (Espace Client) with both web and mobile application versions (iOS/Android), as well as a consumer-facing webshop for IT hardware purchases. The portfolio emphasizes integration with Microsoft 365/Office 365 ecosystem and accounting software platforms like Sage, positioning CIAGEC as a single-source IT partner for professional services firms.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 130 accounting firms trust CIAGEC as clients
- +3 more outcomes
Companies that use CIAGEC
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
CIAGEC technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature5 records
CIAGEC partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- SagecoreSage is a major accounting software publisher. CIAGEC has a partnership with Sage for deploying and supporting Sage accounting and business management software solutions for accounting firms. CIAGEC assists clients with Sage software setup, configuration, and provides supplementary hotline support alongside Sage's own support channels.
- MicrosoftcoreCIAGEC is a Microsoft partner, deploying Microsoft 365 / Office 365 solutions including Exchange email, Teams, SharePoint, and cloud collaboration tools. The company implements and manages Microsoft-based messaging, productivity, and communication platforms for clients.
- FujitsucoreFujitsu is a key hardware manufacturer partner for CIAGEC, supplying IT equipment including computers, servers, and peripherals. Long-standing partnership ensures reliable supply, competitive pricing, and quality guarantees.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
CIAGEC competitors and assessment
Company assessmentBroad incumbents
- Hardis Group: Hardis Group is a French IT services and software publisher with practices in managed services, cloud, and digital workplace. It serves French mid-market and enterprise clients with comparable IT services offerings.
- Devoteam: Devoteam is a French-headquartered IT services and consulting firm with strong partnerships with Microsoft and Sage. It competes with CIAGEC for managed services and cloud transformation contracts in the French mid-market.
- Cegid: Cegid is a major French enterprise software publisher specializing in accounting, payroll, and ERP for French businesses. It competes with Sage for the same accounting firm software wallet that CIAGEC services, and is a likely alternative integrator for the same clients.
- Sopra Steria: Sopra Steria is a large European IT services firm offering systems integration, managed services, and digital transformation. It operates broadly in France and is a scaled competitor for CIAGEC's managed services and IT outsourcing contracts.
- Capgemini: Capgemini is a global IT services and consulting giant with significant French operations. Its broad managed services and digital transformation practices overlap with CIAGEC's offerings for larger enterprise accounting firms.
- Sage: Sage is the global accounting software publisher that CIAGEC partners with and supports locally. As the dominant vendor in CIAGEC's core product stack, Sage competes with and channels the company's professional services revenue.
- Econocom: Econocom is a European IT services and equipment provider specializing in managed services, financing, and digital transformation. Its hardware, managed services, and integration offerings directly overlap with CIAGEC's portfolio.
Regional players
- Hexanet: Hexanet is a managed services and cloud provider headquartered in Grand Est France. It is a direct regional competitor for SMB and mid-market IT services contracts in the same geography as CIAGEC.
Emerging players
- B2Pweb: B2Pweb is a French SaaS platform purpose-built for accountants to collaborate with their clients, a direct functional overlap with CIAGEC's Collaborative Client Platform. Its cloud-native approach represents a competing model for the same expert-comptable workflow.
Direct peers
- AGIRIS (Isagri Group): AGIRIS provides accounting and management software specifically designed for French experts-comptables, the same primary customer segment as CIAGEC. Its dedicated vertical offering is a direct substitute for the software layer CIAGEC implements and supports.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
CIAGEC social profiles
Digital presenceCIAGEC compliance and trust
Trust signalCompliance2 records
CIAGEC financial estimates
Financial estimateRevenue estimate
Valuation estimate
CIAGEC leadership team
Management profileNumber of profiles
Profiles1 record
CIAGEC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CIAGEC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CIAGEC
What does CIAGEC do?
CIAGEC is a French IT services company (ESN) providing end-to-end IT outsourcing for accounting firms and SMEs, including hardware procurement, network and messaging setup, server and cloud hosting, business/accounting software deployment, data backup and archiving, cybersecurity, secure collaborative client portals, electronic signature, GDPR compliance, software training, and 24/7 maintenance contracts. It also operates a webshop selling IT equipment and a dedicated mobile client app for ongoing client engagement.
Is CIAGEC a public or private company?
CIAGEC is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CIAGEC founded?
CIAGEC was founded in 1986. It employs 11 to 50 people.
Where is CIAGEC based?
CIAGEC is headquartered in Eckbolsheim, France, in the Europe region.
How does CIAGEC make money?
Five revenue lines are on record. Managed Services & IT Outsourcing is the primary driver. The others are hardware Sales, professional Services, training Services and cybersecurity & Data Protection Services.
Who are CIAGEC's main competitors?
Broad incumbents on record are Hardis Group, Devoteam, Cegid, Sopra Steria, Capgemini, Sage and Econocom. Hexanet is listed as a regional player. B2Pweb is listed as an emerging player. AGIRIS (Isagri Group) is listed as a direct peer.
Does CIAGEC have an API?
No public API is recorded for CIAGEC.
What industry is CIAGEC in?
CIAGEC's product category is IT Managed Services for Professional Services Firms. Its primary akta.pro industry code is BPAEAMAK, Captive/Global In-House Center (GIC) Setup & Managed Services, with a secondary code of HDAEALAK, IT Governance, Risk & Compliance (IT GRC) Platforms. Its NAICS code is 518210 and its SIC code is 7370.