What Pharmacist Support does

Pharmacist Support is an independent UK charity (Charity number 1158974, Company number 9237609), founded in 1841 by the Royal Pharmaceutical Society of Great Britain as the Benevolent Fund and headquartered in Manchester. It is the only dedicated support charity for the pharmacy profession in Great Britain, serving registered pharmacists, trainee pharmacists, MPharm students, former/retired pharmacists, and their dependants. The organization is governed by a board of trustees and is entirely independent of the General Pharmaceutical Council (GPhC), a structural feature that underpins its confidentiality guarantee and enables beneficiaries to seek help without career risk.

The charity operates six core service lines: Information and Enquiries (online resources and a freephone helpline), the Wardley Wellbeing Service (workshops, an award-winning 'Embracing a Workplace Wellbeing Culture' course, a Moodle-based Wellbeing Learning Platform, and the 'A Dose of Wellbeing' podcast), Counselling and Peer Support (professional counselling plus the Listening Friends volunteer peer support service), Financial Assistance (Essential Living Expense Grants up to £6,000, Urgent Support Grants up to £300, and a Student Bursary Scheme of £3,000-£5,000), Specialist Advice (debt and benefits guidance delivered via a partnership with Citizens Advice Manchester), and Addiction Support (qualified addictions counselling and residential treatment pathways). Sub-brands include ACTNow (annual wellbeing campaign), TEAMGreen (fundraising), and the Student Bursary Scheme.

The business model is donation- and sponsorship-funded: individual donations (one-off, monthly direct debit, payroll giving), corporate partnerships (Boots, Teva UK, Orion Pharma, PDA, Cencora Alliance Healthcare, Well Pharmacy, Day Lewis, Alphega, RXBridge, among others), fundraising events (TEAMGreen, Walk for Wellbeing), and legacy gifts. The only direct revenue line is a nascent £150-per-workshop fee for organizational hosts of pre-recorded wellbeing workshops. Distribution is community-led through the website, freephone helpline, social channels, podcast, and embedded partnerships with pharmacy employers, universities, and professional bodies. The 2025 Impact Report records record contact volumes and cites 87% of pharmacy workforce respondents at high risk of burnout per the 2025 Workforce Wellbeing Survey. CEO Danielle Hunt leads a team of 11-50 staff.

Name

Pharmacist Support

Legal name

Pharmacist Support

Website

https://pharmacistsupport.org

Company type

Private

Founded year

1841

Operating status

Operating

Headcount range

11–50 employees

Short description

Pharmacist Support is an independent UK charity, founded 1841, providing free confidential counselling, financial assistance, addiction support, and wellbeing services to pharmacists, trainees, MPharm students, and their dependants in Great Britain.

Ownership category

akta.pro rank

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Individual Donations: The charity relies on generous donations from pharmacists, pharmacy organizations, and individuals to fund its operations. This includes one-off donations, regular monthly donations via direct debit, and payroll giving through PAYE.
2. Corporate Partnerships: Pharmacy companies and organizations partner with Pharmacist Support through sponsorships, donations, and co-branded initiatives. Partners include Boots, Teva UK, Orion Pharma, PDA, and others who provide financial support and help raise awareness.
3. Fundraising Activities: The charity organizes and participates in fundraising events and campaigns such as TEAMGreen, Walk for Wellbeing, and other challenges. Individuals can fundraise on behalf of the charity.
4. Legacy Gifts (Wills): Supporters can leave gifts to Pharmacist Support in their wills, providing long-term financial sustainability for the charity.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

Pharmacist Support is an independent UK charity that delivers free and confidential support services to pharmacists, trainee pharmacists, pharmacy students, former pharmacists, and their dependants. Core offerings include information and enquiry resources, the Wardley Wellbeing Service with workshops and a learning platform, professional counselling and peer support through Listening Friends, financial grants and bursaries, debt and benefits advice via a partnership with Citizens Advice Manchester, and addiction support with access to qualified counsellors and residential treatment.

Product overview

Pharmacist Support is a UK-based independent charity providing free and confidential support services to pharmacists, former pharmacists, trainees, and pharmacy students. The organisation operates a multi-service model comprising six core services: Information and Enquiries (online resources and guidance), Wardley Wellbeing Service (resources, workshops, and training including the award-winning 'Embracing a Workplace Wellbeing Culture' course and Wellbeing Learning Platform), Counselling and Peer Support (professional counselling and Listening Friends peer support), Financial Assistance (grants and bursaries), Specialist Advice (debt and benefits guidance via Citizens Advice Manchester partnership), and Addiction Support (specialist counselling for addiction issues). The charity also delivers content through the A Dose of Wellbeing podcast and runs the annual ACTNow wellbeing campaign. Services are delivered through their website, online learning platform, telephone helplines, and workshops for individuals and organisations.

Differentiator

Problem solved

Functional benefit

Brands

• Wardley Wellbeing Service: Evidence-based, practical wellbeing support including resources, workshops and training for pharmacists and pharmacy teams, developed from a legacy gift in memory of Robert Wardley
• A Dose of Wellbeing
• ACTNow
• TEAMGreen
• Embracing a Workplace Wellbeing Culture
• Listening Friends
• Student Bursary Scheme

Products and services

• Information and Enquiries A free and confidential information service providing guidance and resources covering mental health and wellbeing, physical health, family and personal life, finances, and work life for pharmacists, trainees, students, and their families.
• Wardley Wellbeing Service Evidence-based wellbeing support providing resources, workshops, and training including the award-winning 'Embracing a Workplace Wellbeing Culture' course, a Wellbeing Learning Platform, and the A Dose of Wellbeing podcast.
• Counselling and Peer Support Confidential psychological support combining professional counselling sessions (delivered via phone, Zoom, or face-to-face) with the Listening Friends peer support service staffed by trained volunteer pharmacists, including an anonymous option.
• Financial Assistance Grants and financial support for pharmacists, former pharmacists, trainees, and students experiencing financial difficulty, including Essential Living Expenses Grants (up to £6,000 for pharmacists, £3,000 for trainees, £1,500 for students), Urgent Support Grants (up to £300), and a Student Bursary Scheme (£3,000 or £5,000 for final year MPharm students).
• Specialist Advice Debt and benefits advice provided through a partnership with Citizens Advice Manchester, offering confidential specialist support for managing debts and accessing benefit entitlements.
• Addiction Support Free and confidential addiction support for alcohol, drug, gambling, eating disorders, and other addictive behaviours, providing access to a qualified addictions counsellor and residential treatment programmes for eligible pharmacists.
• Wellbeing Workshops Range of pre-recorded online workshops including Introduction to Wellbeing, Stress Management and Building Resilience, Time Management, Introduction to Assertiveness, Live the Life you Want to Lead, The Science Behind Wellbeing, Wellbeing During Foundation Training, Get Mentally Prepared, and financial wellbeing workshops developed with Rebel Finance School, available to pharmacy teams and student groups at £150 per workshop.
• Wellbeing Learning Platform Individual Moodle-based online learning platform providing access to wellbeing workshops, self-study modules, and the Wellbeing Activity Tracker for pharmacists, trainees, and students to complete at their own pace, with completion certificates usable for revalidation.
• Embracing a Workplace Wellbeing Culture Course Award-winning six-module programme for pharmacy managers, leaders, and supervisors providing research-based tools and communication skills training to enhance workplace wellbeing. Winner of the Excellence in Workforce Wellbeing award at the Charity Learning Awards 2024.
• A Dose of Wellbeing Podcast Podcast series featuring conversations with experts, peers, and wellbeing advocates designed to support, inspire, and empower pharmacists in their professional and personal lives.

Quantifiable outcome

• 87% of respondents at high risk of burnout (2025 Workforce Wellbeing Survey)
• +1 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered core, major and minor.

• The Pharmacy ShowcoreGTM or Marketing PartnerContinuing partnership with The Pharmacy Show for October event. Partnership to connect with pharmacy professionals at their annual event.
• PDA (Pharmacists' Defence Association)coreGTM or Marketing PartnerAnnual corporate partner sponsoring ACTNow wellbeing campaigns. Works together to support pharmacists with mental health and wellbeing.
• BootscoreGTM or Marketing PartnerCorporate partner sponsoring Trainee ACTNow wellbeing campaign. Supports the charity's mission to champion wellbeing in the pharmacy profession.
• Orion Pharma (UK)coreGTM or Marketing PartnerCorporate partner sponsoring Pharmacist ACTNow wellbeing campaign. Supports pharmacy wellbeing initiatives.
• Teva UKcoreGTM or Marketing PartnerAnnual corporate partner. Demonstrates leadership in Corporate Social Responsibility by aligning brand with pharmacy support cause.
• Royal Pharmaceutical Society (RPS)coreStrategic or Co-development PartnerHistorical connection - charity was established by RPSGB in 1841. Continues partnership work across the profession.
• Cencora Alliance HealthcaremajorGTM or Marketing PartnerCorporate partner supporting the charity's work and helping raise awareness across the pharmacy sector.
• CPPE (Centre for Pharmacy Postgraduate Education)majorStrategic or Co-development PartnerPartnership to support pharmacy education and continuing professional development in wellbeing areas.
• Well PharmacymajorGTM or Marketing PartnerCorporate partner supporting the charity's wellbeing initiatives and pharmacy community support.
• Day Lewis PharmacymajorGTM or Marketing PartnerCorporate charity partnership to support pharmacists and raise awareness of available services.
• Alphega PharmacymajorGTM or Marketing PartnerPartnership to support independent pharmacists within the Alphega network with wellbeing resources.
• Clinical Pharmacy CongressmajorGTM or Marketing PartnerPartnership at Clinical Pharmacy Congress events to reach pharmacy professionals.
• Pharmacy BusinessmajorGTM or Marketing PartnerPartnership with Pharmacy Business for media exposure and awareness raising.
• BPSA (British Pharmaceutical Students' Association)majorStrategic or Co-development PartnerPartnership to support pharmacy students with wellbeing resources and campaigns.
• Locate a LocumminorGTM or Marketing PartnerTechnology partner supporting pharmacy locum workforce with partnership affiliation.
• Pharmacyshows.co.ukminorGTM or Marketing PartnerPartnership for pharmacy show events and visibility.
• Citizens Advice ManchestercoreImplementation/ SI/ Consulting PartnerThrough partnership with Citizens Advice Manchester, beneficiaries can receive quick referrals to specialist advisers for confidential advice on benefits and debt.
• Rebel Finance SchoolcoreStrategic or Co-development PartnerPartnership to bring free and empowering financial wellbeing education tailored for the pharmacy family. Includes workshops and course access.
• ChariTable BookingsminorGTM or Marketing PartnerRestaurant bookings app that donates £1 per booking to the charity. Allows supporters to raise funds while dining out.
• My IntentminorStrategic or Co-development PartnerFree Will writing service partnered with charity. Users can include a gift to Pharmacist Support when making their Will For Good.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Others

• The Royal Pharmaceutical Society (RPS): UK professional body for pharmacists, originally the founder of Pharmacist Support in 1841 — a strategic/ecosystem relationship rather than direct peer, but directly comparable in audience and offers continuing professional development and member wellbeing resources that overlap with Pharmacist Support's remit.

Broad incumbents

• Mind (National Association for Mental Health): UK mental health charity providing information, support, helplines and local services — a much broader population mental-health incumbent that competes for the same awareness and donations from the general public.
• Samaritans: UK-wide charity providing 24/7 emotional support via helpline, email and self-help resources — comparable confidential, donation-funded wellbeing charity delivering high-volume emotional support, though not profession-specific.
• NHS Staff Wellbeing / Looking After You Too: NHS-commissioned confidential coaching and psychological support service for health and care staff — a public-sector incumbent offering comparable counselling/coaching at scale that competes for the same pharmacist beneficiary pool, particularly those employed by NHS-contracted pharmacies.
• Pharmacists' Defence Association (PDA): UK pharmacists' trade union and defence organisation providing indemnity, legal support and a wellbeing service — overlaps with Pharmacist Support on pharmacist welfare but operates as a membership/union model rather than a free donation-funded charity.
• Practitioner Health Programme (PHP): NHS-commissioned confidential mental health and addiction service for UK doctors and dentists — comparable profession-targeted health service but operating as a larger NHS-funded incumbent rather than a charity, providing a useful public-sector reference point for Pharmacist Support's model.

Emerging players

• Doctors in Distress: UK charity delivering mental health support groups, therapy and training specifically for doctors — a smaller, more narrowly focused peer serving a related but distinct professional community.

Direct peers

• The Royal Medical Benevolent Fund (RMBF): Long-standing UK charity providing financial support, mental wellbeing services and back-to-work help to doctors, medical students and their families — comparable historic profession-specific welfare charity with overlapping counselling, financial assistance and peer support services.
• LawCare: UK charity providing free, confidential emotional support, counselling, peer support and addiction recovery specifically to the legal profession — structurally analogous to Pharmacist Support in its profession-specific welfare model, volunteer-driven peer support, and helpline/web/digital delivery mix.
• The Cameron Fund: UK benevolent fund for veterinarians and their dependants offering financial assistance, health and wellbeing support — a near-identical profession-specific charity structure serving a regulated professional community with similar grant, counselling and welfare offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/pharmasupport
• YouTubeyoutube.com/channel/UCv6g7Qf74AsIFNShQGtBxJg
• Facebookfacebook.com/PharmacistSupport
• LinkedInuk.linkedin.com/company/pharmacist-support
• Instagraminstagram.com/pharmacistsupport

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pharmacist Support